Good service, professional We have used her services for…read moreall our jobs that require backflow testing. She is always responsive and professional. Thank you

Great service and they were able to fit me in within a week. I am very pleased. I will be…read moreutilizing Batgirl each year for my required backflow device testing.

It feels like all the Backflow companies want to just take your money and expect you to trust them…read moreto do the test for you at some point before it's due. Oh, but you have no idea whether that's this week, next month, 4 months from now - who knows! Not Backflows Northwest. I called them to make sure the rates were accurate, and to get an idea of when they would do the test. The guy was super nice, and he said he'd do the test on Wednesday, and they said they'd leave a note on the door when it was completed. They did it a day early, and left the note on the door just like they said. This was exactly the ideal experience in my opinion, so I strongly recommend them!

Their technician showed up, presented me with a piece of my equipment that was now broken (wasn't…read morebefore they arrived) & said he could NOT do the test because it was broken. The company then billed me over $75 for the test that was never performed. No matter how much I argued or what proof I provided they demanded payment. Additionally, I subsequently had to pay another company to fix what they broke and to perform the test. If I could rate them negative 10 I would!

I've been a customer of Certified Backflow Testing for nearly 20 years. I didn't leave over price…read moreor convenience. I left because of how they handled a mistake. After their technician serviced my backflow preventer this spring, my irrigation system stopped running. I didn't realize it right away. By the time I noticed, my lawn had already browned out and some plants were damaged. When I raised the issue, it took 2-3 weeks of back and forth to get nowhere. Certified Backflow didn't put the valve back to how they found it, which was in working condition. Their procedure states they restore valves to the position in which they are found, but they did not follow this procedure and won't take accountability for it. Management's first response was to hide behind policy rather than acknowledge what happened. They did send their GM out to look at the damage, which I appreciated. But even after seeing it firsthand, they couldn't provide any evidence that the technician left the shutoff valve in the correct position, and they offered nothing toward the damage caused. Mistakes happen. I get that. But after 20 years, I expected better. Finding a new provider.

While the field backflow testing service itself was adequate, the company's back-office operations…read moreare poorly managed and unacceptably disorganized. Their reminder system is not aligned with municipal requirements, and their billing and accounts receivable processes are fundamentally flawed. I was repeatedly told by staff that a prior invoice had not been paid, despite the fact that I retained written confirmation showing the payment was submitted through their Intuit QuickBooks link and acknowledged with a "thank you for your payment" email. Despite providing this documentation, the company unilaterally canceled a scheduled service appointment the day before it was to occur, citing non-payment. When confronted with proof, the explanation shifted to a claim that they "never received the funds from the credit card company," which is not a defensible position to place on a customer after confirming receipt. These outdated business practices, inconsistent internal communication, and lack of basic financial controls introduce unnecessary risk for clients. While I had initially intended to continue using this company, the operational failures and resulting service disruption make them unreliable and difficult to do business with. There are other providers who can deliver the same service with greater professionalism, transparency, and reliability, and I will be pursuing those alternatives going forward.

Overall I think responsiveness, timeliness, and completeness there were nothing wrong at all. I…read morerarely cross over outside of reviewing restaurants but This time I had to leave a review. After the work was completed, I was told the report would be sent to the city and I would get an invoice later for the work since there was an additional device that needed to be tested. I of course said ok and thought nothing more of it. Fast forward about a month later. I had already forgotten this issue since I was expecting an email. I get a letter from the city saying my test was incomplete and that my water will be cutoff soon. I called back and was told they had forgot to submit the report and they would do it ASAP. There were no mention of the second device cost so I thought maybe they were going to throw it in for free since there was a lateness. I of course then get an email with the invoice for the additional device and finally a few days later I think I was cc'ed on the report sent to the city. Now, if I had been out or didn't check my mail for a while I really could have my water turned off and I think that even affects my credit? That's not good.

Fantastic Experience!…read more Needed a backflow test completed, as we were late by a week according to the city. Scheduled an appointment with Good Guy for Friday, and then I sent an email asking them to come earlier, if possible. They got back to me in an hour, and confirmed they could make an earlier appointment for me! Super cool service, super easy, and well worth it! I would use Mac again in a heartbeat!

I have used A+ Backflow for probably 10 years. Very nice and dependable. Highly recommend.read more

Seattle and other cities require annual backflow tests to ensure that boilers used for radiator…read moreheat don't allow dirty water from the heater circuit to flow back into the domestic water supply. Previously we had the testing done through the company that installed our gas boiler (Northwest Mechanical) but they decided to focus on the installation business and referred me to A+ Backflow. Initially there weren't any reviews for the business so I contacted Pops Backflow, but Pops was all booked up and referred me to A+ Backflow saying "Dave is very good and always shows up for his appointments. He has all his ducks in a row in regards to insurance, licensing, bonds, etc. He is honest and does everything by the book. I got him connected with NW and they have told me their customers are very happy with his service, I'm sure you will be too." Dave Kuca at A+ Backflow responded promptly to my call and was able to fit me in with short notice so I could meet the city's deadline. He did a great job and accepts credit cards with a Square reader.

I contacted Frank via his website on November 25, 2021 right after Thanksgiving. He responded the…read morenext day via email. I recently purchased another property and didn't know where the water shut off was located. He managed to walk all over my property and find it. He explained to me what he was doing and did not speak to me in a condescending manner which is impressive considering I didn't bother to ask the former owner of my property where the water shut off is located. Great work. Great service. If I have any issues with my sprinkler system in the future I will contact Frank at Sprinklers and Back Flows again. I highly recommend.

I want just put in a very good work for Frank with Sprinklers and Backflows. Short story is that…read moreHe did a superb job installing our irrigation system with multiple spurs and followed through with quality to the nth degree based upon everything he quoted us. Frank had a busy schedule yet he was able to fit us in and worked 12 hour days this Summer to complete the whole job in a week. He did a great job communicating with my wife and I about the layout of our irrigation system. He also addressed our concerns about the rocky soil we were dealing with. He took extra time to listen to us and went out of his way to address our concerns. You can see the contrast from the photos how nice of a job Frank pulled off for us. Once the irrigation system was installed Frank took a great deal of time to explain how it worked and how to best set it up for the year. He also came by to winterize our system just recently! Another thing to consider is that many landscaping companies also provide irrigation as one of their services. However, you want to pay attention to the quality of their work and components. Frank, in contrast, specializes in irrigation and has a deep knowledge base behind what he does. He also demonstrated to us his commitment to providing a very high level of quality in his finished work. So, if you live in the Snohomish/Everett area and are looking for a quality, no-hassle, irrigation specialist, put Frank at the top of your list. I'm confident you will not be disappointed. Gordon T

David with All City is as good as they get. I've used their services once in the past and knew…read morethat's who I would call again for our current issues. Honest pricing, great service and good people.

My water pipe broke and started leaking underground. I was…read morereally stressed because this was the 3rd time it had happened. So, I decided to replace the entire water line. I contacted several repair companies. Because of bad experiences in the past, I was very careful. For example, one company told me--after I signed the contract-- that the leak was in a difficult location and asked for more money to dig in a different spot. That made me feel confused and even more stressed. This time, I hired David from All City Sewer Repair to replace the whole water line. Compared to the other companies, David took care of everything from start to finish--with no stress for me. He made the whole process easy and smooth. He is very thoughtful, reliable, and his price was fair and honest. Most of all, I was happy with his strong sense of responsibility. Even the cleanup (after the job was perfect. Meeting him was really good luck. He did a great job and has a great personality If you're dealing with a leaking pipe, just call David. I promise, you won't regret it.

We loyally use this company for all our service and maintenance needs for the last 9 years. But…read moreonce we needed them to provide a repair they told us to go find someone else that they are too busy. 6 months out. Seems like all the money we've spent with them to tag our fire extinguishers and the hundreds of dollars in inspection fees is all they wanted...........

They do not like walk in customers. Eric (alleged owner) not friendly. They will tell you one price…read morefor extinguisher servicing then when pick up, double the cost.