I unfortunately have had more storage units than one should because I tend to move about and think…read moreI may want to move back. This was by far the most accommodating and nicest staff I've ever come across. They are diligent about contacting you about any changes. They took care of me and helped me out on several occasions above and beyond what they needed to...I won't site examples because I don't want them to be bullied into doing the same for everyone that demands the same. But they really were so accommodating. If it weren't for that fact that I spent several years paying for a storage unit in a place I was not coming back to, I was actually sad to leave the place. Wondering when would there ever be an occasion for me to come back to army street storage unit? I actually had to have them cut off my lock because I couldn't remember my code ‍. They do it for a very fair rate, immediately on site. The actual moment he cut all the way through the lock I screamed that I found the code on my phone! We had a good laugh and he helped me acquire a new lock to temporarily keep my stuff safe. Great staff. Very reasonable prices. Accessible units (no riding an elevator and using annoying carts over and over just pull your car through the gate and right up to your unit). Also seem to allow storage of vehicles if that is your need. I Highly recommend!

My stuff isn't stolen. The billing is timely and correct. Professional staff. Clean restroom for…read morecustomers.

I Am grateful for the great service received from Richard . He was great at explaining the…read moreeverything. It was not an easy move from me and finding a nice kind customer service in Spanish was very helpful. Thanks to Mark for helping me one of the many occasions when I had to carry a heavy item for me . I value great customer service. It does matter how customers are treated.

This is a professional organization and clean and well lit storage area. The areas are clean the…read morebuilding is very secure and they offer free Dollie's onsite and you cns out a deposit down to use a moving van .they were price contrive specialist on a 1 year contact.

I have used San Bruno Storage for years, mainly to store my comic books and toys collection. It is…read moreimportant for the storage unit to be dry with acceptable temperature regulation. San Bruno Storage is an excellent choice. No rot, no mold on any of my paper items. It is important that there is available parking outside at all hours, which makes loading and unloading more convenient. Restroom is available during office hours. Cargo elevator to save yourself some muscle power. Security is important, without disclosing the details lets just say I am happy with the security arrangements. Unlike those big corporate franchises, Lisa is a one person management department, which is the best management. She is the one that handles all the administrative work, answers the phone, replies your emails. The rent is acceptable. Give Lisa a call.

Of course all things good must come to an end…read more When I first signed on to them, they had only been around for almost a year and barely established. I have been a loyal customer for over 5 years but they no longer value my patronage. They not only raised the monthly rent multiple times (which is expected for inflation) but they also discontinued a discount that I had on my unit since they knew I would be a long-term renter. When I tried to negotiate a compromise, all I received back was pretty much a "Don't like it? Then get out." I hate businesses that don't keep their word. Very disappointed how they've become just like any other public storage location. =(

I've been a customer of Affordable Self Storage for over 20 years. I have 0 complaints and nothing…read morebut praise for their service, support and courtesy. I think this might be my first yelp review. I highly recommend TI Drive-Up Self Storage. Definitely safer than anything in the City or East Bay.

Highly recommend. They has a security there monitoring all units. As far as I see it is much safer…read morethan the storage in Oakland and SF area. Also, it is clean. I could drive the uhaul or pickup truck directly at the unit to move unlike other indoor storage. (btw, they have a gate. Even during the off business hour, I could still go my storage unit.)

Pros: 24/7 access…read moreSecure Drive-up access Cons: MOLDY I put items in storage here when I was moving out of an apartment in SF and had to stay in temporary housing for a few weeks, which turned into a few months while settling into my new place. When I moved into this and another unit, there was a musty smell that was a dead giveaway there was mold. So I stored everything I could in airtight / water-tight containers. Obviously I couldn't protect my bike and a few other large items, so before the rains started in October, I stopped by my unit to throw tarps over the other large items. I took photos every time I visited my unit just in case anything happened (theft, damage, etc.) When I went to clean out my unit 2.5 mo later, the bike, a storage box that had a textured surface, and all of the tarps had to be thrown away because they were covered with mold. I have been recovering from exposure to toxic mold that made me extremely ill, so I am still to sensitive to even be handling such items. At least the bike got plenty of use before this storage unit rendered it hazardous to my health. So while you will gain convenience in accessing your items whenever you want, the converted shipping containers have leaks and mold. Plan accordingly. Three stars for the (seemingly) affordable price and good security.

I stored things for about three months everything was fine until I moved out. It had rained and a…read morebox of my important papers got wet had to have them copied which cost over 45 dollars then my security deposit which was to be mailed out to me I still have not received. It's been 2 weeks They had no problem taking the money but giving it back seems to not be tops on they're priority list. Also my chair was moldy due to rain need to have that cleaned but it's 100 and haven't gotten my deposit back to have it cleaned. So yes 24 hours open but has cost me in the long run. Disappointed.

I've been meaning to write my review for Attic Self Storage for about 2 weeks now. I may be wrong,…read morebut I think I was present when a nasty client/customer was there (L.A. in the reviews). She was there with a male helper and was so obnoxious. Definitely a self-entitled one. She was saying how she was an important figure, but didn't act like it. Was asking for the guys behind the window to move mountains to cater to her. They maintained professionalism and composure for sure. Give them so much credit for that. Anyhow onto my review of this business, They are very friendy and professional. They were very helpful and answered all of my questions. This place is clean, well lit and very accommodating to my needs. Thanks Rob for all your help!! Thank you.

Friendly service efficient and willing to Accomodate our special needs. Clean, secureread more

We rented a unit from Storage San Francisco for over 2 years. Let me tell you, storage in SF is…read moreexpensive, but after some shopping around in our area (the Dogpatch) we found that the price per square foot at Storage SF was much lower than anything else we found. We got a great deal on a unit that was on their second floor because there was no elevator. We only had boxes so that wasn't an issue for us. We also loved that there are other businesses operating out of the building, so you never really feel alone. We also liked that if we wanted the guys to open up the back loading dock, we didn't have to park, walk around the building, then walk through the entire building to open up the door- instead you just give the guys a ring and they let you in! When we moved out they were super friendly and made the move out process seamless. Trust me, I was ready for a battle with them, but they called/texted and made sure I was taken care of. THANK YOU STORAGE OF SF (and Josh!)

This place is great, really clean, secure, with super friendly staff…read more However, I believe they are NOT open on Sundays, as per the hours above.

When I joined I asked if they have 24 hour access, as advertised on their website. This is…read moreimportant to my business because several times a month I need to pick things up at 5-6 AM and drop off after 11PM. I was assured they did. I was told that I could pick up a key on my next visit after joining. I tried knocking on the office door the next time I came in - nothing. I called and was told that I would have to come between 9 am and 11 am to get the key. The next week I did come at 10:15. Still nobody in. Finally today after calling three times with no answer, I was told that they are no longer giving out keys for afyer hours access, and are closing at 8pm. I dont mind that they close early, thats honestly what most storage units do. But I was clear when i joined that I was joining them specifically for 24 hour access, which i need for my business. They lied. Repetedly. Im out at the end of the month.

Probably the best deal in terms of storage in San Francisco. It's located on the far side of Cesar…read moreChavez, in an industrial area of SF. The price is affordable for San Francisco and the place is 'rich' in terms of personality. Dennis is a character and I've held my storage spot for a number of years and I plan to continue.