It does not seem very well organized as a company.Keep trying to upcharge us and make us pay more…read morewithout coming to look at the true volume of what we have to move. Original estimate has now doubled. In fact, we have gotten rid of most of the larger items to save on room.In freight yet the price keeps going up. Predatory.

They were quick to respond for my quote request and were available with only two days notice. The…read morejob took longer than quoted, but after speaking with the owner, he had fantastic customer service and was able to help us straighten things out! Follow up has been exceptional and the owner Brent was quick to make things right.

The movers were awesome, there were a couple really heavy things and they got everything no…read moreproblem! I would highly recommend them for moves and most definitely use them for any moving job in the valley and elsewhere. Fantastic guys!!

Difficult to overstate the excellent experience we had from start to finish with Bluebird. I mean…read morethere is obviously a reason why they have a zillion five star reviews. In short: Incredible response time to many questions leading up to the move; the crew were on time and so professional, I mean REALLY really professional; the invoice was incorrect at the end but the manager caught it and reached to me to refund the correction within an hour of the movers leaving. I swear if I ever move again it will be too soon. But if I do, I'm calling these guys.

These guys were really great to work with for my complicated cross-country move. We had to pick up…read moreboxes and furniture from 2 locations and it was all going to be a tight squeeze into the moving truck. Josu was wonderful to communicate with and coordinate logistics. He responded promptly with quotes and gave great tips about packing and to use room labels. And Ben, the foreman on site, was super professional and punctual. He took great care with our belongings, even rewrapping some of my furniture (that I did not properly wrap oops!), was a safe driver and kept us updated during his journey with the moving truck. On top of it all, you could tell these were kind compassionate people that we were dealing with. I'm not sure what others expect of moving companies but I don't typically expect everyone to be super friendly or accommodating. I guess I expect efforts for punctuality and for most things to not be broken but this company had it all and were super sweet to boot. The price was also very reasonable compared to other companies I'd gotten quotes from. I'd highly recommend them for your next move.

I needed a chest and a armoire taken upstairs, about a 10 min use of muscle. The company stated…read morethey charge $150/hr with a 3 hour minimum. Quite high for my need I thought so I passed. Would i request them for other work? Not based on their fee for my need.

UPDATE***Owner's name is HOFIT AZUELOS. She's from Miami and her family owns many moving companies…read more They ARE NOT "family owned" in Boise for generations like they'll claim on the phone. They scam everyone. They will charge you double what they tell you your estimate is, charge you in increments and demand cash for the last payment. WALK AWAY. Complete BS. Get a quote in WRITING on paper before you agree to any moving company contract. This company is doing ILLEGAL business. LIES from the beginning. Don't fall for it. Taking to small claims. DO NOT use Western Van lines. They quoted us $6500, walked us through each room and item twice. Also said they compensated extra in the quote. Claimed to be family owned in boise. Once the truck was loaded at 9pm after 8 hours they said the cost was $12k+!!!!!!! We were livid! Not how we wanted to leave our home. They're now telling us at least 13k. We aren't done moving with them but we were extremely upset. Next time we will research better, if there's a next time. Had i known we'd be grossly taken advantage of, i would have sold everything and bought it new in idaho! we are a young family with little kids. So upset they're taking advantage of people like this. Edit to add** they emailed us a link to the quote which has conveniently disappeared. Also they worked this system well. They charge us increments as we go and the last payment is cash only.

So I unpacked my house this weekend. Western Van Lines has not delivered many of my belongings. On…read moretop of that, they have delivered other customers items to my residence. These THIEVES are refusing to deliver the rest of my items until they have have the balance of the contract due their driver didn't ask for. I informed them I would pay the balance when my items were delivered and I had assurance all of my items were there. LAURA told me via phone (Of course not in writing), that they had the rest of my possessions. Now billing can only file a "Claim" on my missing items unless they are paid in full. This is FAR from over! On Monday, September 28, 2020, 12:40:41 PM MDT, Per my previous email, I will pay the balance due when I know Western Van Lines has the rest of my possessions and they are delivered to my residence. I paid your driver what he demanded at time of drop off. What reasonable person would pay Western Van Lines one dime before the rest of the items were delivered. You didn't ask for payment before my belongings items were delivered last Wednesday, why would you be asking for the rest of the payment before you delivered the rest of my possessions? (That should have been in one load) On Monday, September 28, 2020, 12:32:15 PM MDT, Dispatch Department | Western Van Lines dispatch@westernvl.com wrote: Good afternoon sir The balance was not fully collected in until we collect the remaining of the balance unfortunately we cannot start to file a claim. From: Me Sent: Monday, September 28, 2020 2:31:00 PM To: Dispatch Department | Western Van Lines dispatch@westernvl.com; Billing | Western Van Lines billing@westernvl.com; Subject: Fw: Location of items JOB#3886930 After unpacking the house this weekend, I am missing infinitely more items than previous listed. I want to know in writing where the rest of my belongings are, and if Western United are in possession of these belongings. On top of these items not being delivered, you have delivered several items that belong to other customers that are not my possessions. - Top to Dining Room Table - Top to Office Desk - 2 Wardrobe box's containing clothes and Dish Network receiver and remote - Tall 7 Foot Mirror - Outside 3ft Square water fountain - Large Faux Plant - 6 Foot ladder with green top.

It was great at first when t.j. worked his ass off to run the place but since letting him go the…read moreplace went to crap. Now I've moved away and can't ever get ahold of anyone to pay my rent. Now it's noted online that my facility has closed and the number no longer works!! I just pray my things are still safe.

Advertise a free moving van and while it is there it has not worked in over six months…read more They have multiple moving vans at the meridian facility and will not transfer or allow. Even the manager thinks it's nonsensical and tired of customers complaining for good reason. AVOID CENTRAL STORAGE!!!!

Exceptional service, friendly, prompt, go above and beyond. Happy to support this local and family…read moreowned business.

It was nice to have Karcher Storage contact us a few days before our move to confirm our arrival…read moredate and all of the details. I missed the detail to do the paperwork online before you arrive which I highly recommend. Good people!!!

We were given an estimate for about $3,300 based upon an estimated 534 cubic foot move. We were…read moretold we'd get a Friday afternoon pickup and then weekend delivery. They gave the contract to Mosley Van Lines who picked up our furniture on Friday night. While loading, Mosley said that the estimate was probably too high and that we'd owe less than the estimate. After the truck was loaded at 1:30 a.m., we were told that our furniture took up 1400 cubic feet, the cost would now be about $6,400, and that we would lose our $1,600 non-refundable deposit if we backed out. We had no way of verifying the 1400 cubic foot representation absent removing everything from the truck, which would take hours and it was already 1:30 a.m. On Saturday, we called First United & Mosley to get a delivery ETA. Both companies told us to our surprise that they never deliver on weekends. On Monday, Mosley delivered the wrong furniture. Then, the following Saturday (notably, on a weekend), Mosley delivered our stuff. When Mosley delivered the furniture, it was clear that our furniture took up only about 720 cubic feet on the truck. I measured. Mosley refuses to refund the excessive charges that are clearly based upon fraud. For their part, First United claimed that they would be an advocate for me, but I don't think they have actually advocated for a refund. In fact, they seem rather defensive of Mosley's fraud or, at best, neutral.

Short version: Do not use First United Moving and Storage. You will regret the decision for the…read moreduration of your move and for months afterward. This is the worst company I have ever worked with in any capacity. Do not use their services. What First United sold as a product was miles away from what was received. There are some positive reviews of the company, especially for local moves in Florida, I cannot speak to that, but as a long-distance mover, the only advice you need is to stay far away. The key service a broker should provide in a long distance move is arranging the transit and hiring good local teams---First United fails on both fronts. They ended up charging 150% of the original quote ($3000 vs $2000) and the contractor they used (Energy Moving) was horrible (look up their reviews). As I said, this is the worst company and worst service experience I have ever had---worse than cable companies, worse than used car salesmen, worse than any customer service experience you've had. It is actually difficult to find reviews for First United, but look at their Google reviews (search First United Moving and Storage), and My Moving Reviews if you want more confirmation to stay away. If I could only preserve one review on the internet, it would be this one. Working with this company is the worst consumer choice you can make. Additional Info: I was initially sold the product by a "manager" Travis Scott. If you read the reviews on other sites, you will see his name come up elsewhere. Below is the letter I sent to him describing my issues. In addition to what is discussed below, he also did the trick on me of promising it would be by weight then charging by the sq. foot instead. I assumed that was a confusion on my part, but it seems to be his standard practice based on reading other reviews. So, I probably gave Travis too much credit for honesty. The email is attached as a picture if you want more information.

I didn't use them as I was trying to save money an we did it ourselves......much more work I'm…read moresure! They were right on my call and called me back too make sure I didn't need them. Gave me a quote immediately and followed up right after. I appreciate that! Thank you!

I had a terrible experience with Logan who told me he was the branch manager with All My Sons…read moreMoving and Storage in Garden City. He was rude, kept interupting me and when I respectfully told him i felt like he was treating me unkindly, he laughed! I told him i am a senior citizen and very ill. I feel traumatised by how i was treated. We ended up saving over $10,000 going with PODS. We hired someone on this end to pack our POD and someone on the other end to unload. I am so very dissapointed in how Logan treated me. Silver lining, his rudeness was the catalyst to find a company to move us that has excellent customer service and saved us $10,000!

Rented trucks from Boise office couple time and they are always on time and professional. Last time…read moreI changed my reservation and was suppose to say them prior 4 days. But Anthony figure out and quickly found me different truck. Regarding the covid their office was closed and they accepted people outside in the tent, but from January because of the snow their office is open. Which is very respectful for their customers.

Justin just made my day! Fast customer service. Great pricing! Thank you!…read more The lack of phone answering made me a tad skeptical at first. Then the first person I spoke with transferred me to Justin. He worked some magic!