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    Stratton Vantage Property Management

    2.4 (188 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Stratton Vantage Property Management

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    Breakdown of where my deposit is going. Absolutely absurd...
    Grace A.

    I would give negative stars if I could. I lived in a home they managed for 2 years. Upon move in, the water heater was broken and had to be replaced, there were dead roaches, the closets weren't clean with gunk all over the shelves, garage door was broken, all of the doors were misaligned, had roof leaks, and the dishwasher broke down. The owner of the property decided to put the home up for sale in the middle of the last year of our lease. We had random people coming to the door trying to come in, they were trying to host open houses while we still had 3 months still living there. Upon moving out, we'd left a few items for bulk trash pick up. I was charged $215 for a service I already paid for through the town of Gilbert. I was charged $90 for ONE lightbulb that needed to be replaced and for an outlet cover that was missing upon move in and all smoke detector batteries were replaced within the last couple months. Charged $500 for a few screw holes and a whopping $300 for a carpet clean that I'd already had done and left the receipt for. I reached out to Katrina (she has been the worst property manager that I've had of the 3 that have come and gone). I heard zero response. They rip you off and are overall terrible to deal with. I painted the bottom floor of the home to match the rest of the house with permission and left that house better than I'd found it - Brewer and Stratton robbed me with their nonsense fees and my deposit. Here is the breakdown of my deposit. Absolutely ridiculous.

    Refrigerator stopped working

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    6 years ago

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    7 years ago

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    Damon S.

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    5 years ago

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    8 years ago

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    7 years ago

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    Damon S.

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    Damon S.

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    10 years ago

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    7 years ago

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    13 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    Damon S.

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    5 years ago

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    12 years ago

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    5 years ago

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    Damon S.

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    12 years ago

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    Damon S.

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    6 years ago

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    Damon S.

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    8 years ago

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    6 years ago

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    5 years ago

    I've worked with Brewer & Stratton for quite a while. Their team is professional and polite. I recommend them.

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    6 years ago

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    Damon S.

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    6 years ago

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    Damon S.

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    5 years ago

    Highly recommend Brylee Helm who is my property manager. She is always extremely helpful and gets back to me in a timely manner.

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    6 years ago

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    Damon S.

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    8 years ago

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    6 years ago

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    Damon S.

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    7 years ago

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    Damon S.

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    8 years ago

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    10 years ago

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    Damon S.

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    7 years ago

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    Damon S.

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    7 years ago

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    8 years ago

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    9 years ago

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    Damon S.

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    12 years ago

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    9 years ago

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    Page 3 of 5

    Ask the Community - Stratton Vantage Property Management

    Review Highlights - Stratton Vantage Property Management

    Using the B&S team and Brylee Helm for my rental business has been the best thing I have done.

    Mentioned in 7 reviews

    Read more highlights

    Mark Brower Properties - Trim was not painted

    Mark Brower Properties

    (69 reviews)

    Ronald was extremely responsive and made the entire process seamless and easy. He answered all my…read morequestions quickly and made everything very straightforward. I highly recommend Mark Brower for their professionalism and excellent service.

    Our experience with this company was positive for most of our lease, but everything changed during…read morethe move-out process. The biggest issue was the lack of communication from our assigned property manager. On multiple occasions, I had to reach out several times before receiving a response, and I rarely received updates unless I continuously followed up. At one point, I was eventually told that their internet had been down, but it would have been helpful to know that earlier rather than having to call repeatedly wondering why I wasn't receiving a response. The handling of our security deposit was by far the most frustrating part of the entire experience. We were charged over $400 for carpet cleaning even though our property manager had specifically told us that we did not need to have the carpets professionally cleaned. We also had to dispute multiple other charges that we felt were unnecessary. We had taken very good care of the property and genuinely felt that we left the house in better condition than when we moved in. When we moved in, the backyard had weeds that were over a foot tall. During our tenancy, we maintained the property and kept the yard and home in great condition. It was extremely frustrating to feel like we were being nickel-and-dimed for every possible thing after we had been responsible tenants. After we continued fighting to get our money back, our property manager remained unhelpful and, in our experience, disrespectful. Eventually, she told me that if I disagreed with the charges, I would have to take the matter to court with the landlord. Thankfully, the landlord was much more understanding. He acknowledged that we had been great tenants and ultimately recognized that we should receive some of our deposit back. What was most disappointing was that we felt the property management company was not on our side throughout the process and made what should have been a straightforward move-out experience unnecessarily difficult. Overall, the property and our tenancy were good, but the way the move-out and security deposit were handled left a very negative impression. If you rent through this company, I would strongly recommend documenting everything from move-in through move-out, taking plenty of photos, keeping all communication, and being prepared to advocate for yourself when it comes to your security deposit. Our biggest issue wasn't even the fact that there were deductions--it was the lack of communication, the difficulty getting answers, and the way we were treated when we questioned charges we believed were unfair. After being good tenants and taking care of the property, we expected a much better experience when it came time to move out.

    AH Properties - Family Owned and Operated!

    AH Properties

    (85 reviews)

    Brandon Boxrud at Apartment Hunters managed my rental townhouse in Chandler for more than 10 years…read morewhile I lived out of state. It can be frustrating and worrisome to be a property owner when you aren't anywhere nearby, but I had total trust in Brandon to take care of things. He led a few renovation projects for me and was always able to get good tenants in quickly. When it came time for me to sell the place recently, I turned to Brandon, who is also a real estate agent. He again managed some reno projects to freshen up the place for sale -- all without me having to come to AZ. The townhouse sold within a week of it going on the market at a very good price, better than I'd hoped. I had to pay a commission for Brandon's services as a real estate agent and an additional commission to Apartment Hunters, since he was working in that capacity. It was a little pricey but I felt it was well worth it for me to have peace of mind and not have to worry about doing any of the prep work myself. I'd recommend Brandon to anyone in the Phoenix/East Valley area needing property management services or real estate services.

    Screen better so tenants aren't drug dealers and terrorizing neighbors! Also, not replacing carpet,…read morehalf assing cleaning and not replacing filters and not fixing a rental is ridiculous, especially when asking exuberant rental prices! Also when neighbors call to alert you to violations hanging up on them is not a good business practice!

    On Q Property Management

    On Q Property Management

    (370 reviews)

    Overall, I would give them a four out of five stars. We ended up renting our property while we were…read morestill living in another state. It was really nice to be able to use their website and go through property properties and then also use the 3-D option for viewing inside of the property. What was nice is they were really helpful about allowing us to have someone come view the home. Online application is seamless. We got an answer on our application within a day. During the whole process, we mostly dealt with Tara. Tara was amazing and always responded really quickly. All in all, no complaints about the application and getting out keys. We were able to easily pick up our keys and paperwork pertaining to the home when it was convenient for us. The reason for the 4 stars is I do feel like this property management company has a lot of fees. Like the ongoing $49 a month benefits package that no one probably wants. If I understand it correctly I won't be able to use the payment portal if so cancel this $49 per month fee. That seems ridiculous. On top of application fees, non refundable fees and the fee they likely get from the home owner, this seems to be a money grab. Will say for an out of state rental process this was very easy. I appreciated that they also gave us 5 days to do the walk through and documentation regarding rental condition.

    The absolute worst. They drove us out of our rental that we were in for 10 years. Lies. Lies and…read moremore lies. Too many names to mention as they are all puppets. Dawn and Mark Packer

    Stratton Vantage Property Management - propertymgmt - Updated August 2026

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