please please please if you read this review do not eat here. it is the most bland, tasteless pizza i have ever had in my entire life. the toppings don't even have flavor. it is by far and away the worst pizza i've ever had in my entire life any frozen pizza would be better then this place. read more

Don't know how they stay in business.. It's just not good pizza! Tried multiple times to let them change my mind but it never worked... Save your $$ and go elsewhere read more

On the way through from Sacramento I was in for a great surprise when I stopped by Straw Hat Pizza in Fairfield. The staff is so friendly, the place is very clean, the food is a home run and the karaoke is on point. It's a family place with a great atmosphere. The people that came are wonderful singers and very welcoming. I ended up staying almost 2 hour and I would've stayed longer if I didn't have to leave. I will be back! read more

This place is superb, nice sitting area for family and friends to enjoy Sunday's Football game. It's like a pizza/sports bar and last time we went there we had our favorite and their best combinations. Customer service and employees were well trained def. go next time for fun... read more

Pizza was delicious.Potato wedges and fried green beans are amazing! Definitely worth going back for the green beans.

Some delicious pizza and atmosphere is amazing!! The karaoke was so much fun!! Definitely a place to come eat and hang with family!

They got great deals if you call. Breadsticks were excellent. The pizzas topping were good. The crust did not have the bubbles in the crust the way I like straw hat in the past. It was good and a great deal. read more

Worst service I've ever experienced. After the clerk got my delivery order wrong. I talked to the "manager" he said he would send me the correct order in 30 minutes. An hour later still no sign of my correct order and I am very displeased with the service. read more

The bread twists are fantastic! And I'm actually a bit picky about ranch but theirs was crazy tasty and I'm super happy. Pleasantly surprised with the pizza flavors and will likely start to crave this place's food from now on. Their menu had a ton of options so I know I won't get bored trying them all. The delivery person was very friendly. read more

Very disappointed. Delivery took almost an hour and a half. Pizza was cold. And looked like a cheap frozen pizza. And it tasted like a cheap frozen pizza. read more

My boyfriend and I come here often and I always stop by to grab a salad while on my lunch break. the pizza is always excellent and my favorite part.. the salad bar! There are so many great toppings and fresh greens. But what makes this place great is the staff! I misplaced an order once (my fault) but the manager was so kind and took care of me! On a side note, I would not recommend ordering through Yelp or GrubHub, unfortunately if there is an order error they are not able to correct it at the Straw Hat level. For a little fun, there is the occasional karaoke night. Plus, new bonus.. the Coca-Cola Freestyle! So many beverages to choose from depending on my taste buds that day! Love Straw Hat! read more

Excellent family fun experience... Karaoke nights are so much fun, especially for the kids!! Great service! Everyone is very friendly and helpful. Food was hot and tasted great! Thank you for the wonderful service! Can't wait to come back :) read more

Good pizza not greasy at all. The staff is really friendly. The pizza I got had a lot of flavor and for a large there was a lot slices that we had left overs. They also serve good variety of beer. I'll be coming back. read more

Great place for the family to have pizza. The people working here are all happy. Looking around you can see how much the owner give back to local sports. Our family will return. read more

The pizza was great! The French fries tasted like they were made from the freezer isle.

Ordered 2 pizzas over the phone, the employee on the phone told me it would take 30 minutes. Drove over there 30 minutes later to pay and pick up the pizzas. Employees did not know how to work the register and the pizzas had even been made. Had to stand around for another 30-40 minutes to wait for them to make the pizzas. Finally took the pizzas home, they were comparable to Domino's and overpriced. Terrible service and mediocre food. I will not be returning. read more

We frequent Straw Hat Pizza quite regularly on Thursday and Saturday evenings for karaoke Great line staff and the owners are outstanding Everyone is so friendly Very nice atmosphere The pizza is excellent as well as the refreshments All around family fun Stop in and check them out Have a slice of pizza and sing a song read more

This pizza is the worse pizza I have ever tasted! The person who answers the phone to take orders cannot understand English very well nor can he speak it fluently. The pizza I ordered was incorrect and the man who took the order could not help me. He finally asked the manager that was off site to call me and he was very accommodating and refunded me. 2 medium pizzas for $19.99 wasn't worth the coupon. I threw them away! read more

Absolutely LOVED this pizza!! Fun atmosphere with a great staff! There was a surprise party happening when I went and they got us involved in all the fun! It was such a great experience with amazing pizza! The best part: the pizza tastes just as great as leftovers! I'll be back 100%!!! read more

It wasn't terrible, it's certainly edible. I also figure the location itself probably has a much better atmosphere. After waiting almost 2 hours I though for sure it would have been worth the wait.....it wasn't. If you do order from them, make sure you get a craft pizza or something fancy, because their basic pizza was equal to a frozen Di Giorno. read more

Ordered pizza for pick up and when it was time for pick up, they didnt even put the order in. Horrible, wished they let you put no stars. First time and last time ordering from them.‍‍‍HORRRRIBLE read more

Love the food! Service is always really nice. The manager, Veronica, is a sweetheart and really helpful. My recommendation is the chicken bacon ranch or classic veggie with white sauce. the boneless buffalo wings and the garlic twists are a nice appetizer option. Karaoke every Thursday night is also a nice dinner theatre with your meal. Highly recommend. read more

Very bland, adequate pizza. Not gross, but I would actively avoid it considering how much good food is out there.

Pizza on a buffet, what more should I say. It taste good, they give military discounts, and they serve a variety of pizza and salad toppings on their buffet. read more

We ordered the chicken ranch pizza and requested no bacon. We had our son pick up the pizza and when he got home we discovered there was bacon all over the pizza! We called and spoke to the manager who told us to bring the pizza back and they would reimburse us and give us a pizza on the house. My son returned the uneaten pizza and they not only reimbursed us for that pizza but our entire order (we ordered another pizza)! I was pleasantly surprised! We've always loved coming here. Our sons baseball team always holds there awards parties there. The owner is always friendly! Great pizza, great customer service! read more

The lunch buffet is very convenient and affordable. Decent Salad bar and pizza and the service is very good.

Loved it! Best pizza in Fairfield....the food is amazing.....

Pizza was made adequately and in a timely manner. I ordered the dinner combo. The cashier failed to give me a salad dish nor a cup. People forget sometimes, I understand that. After sitting for 5 min, I realized what I was missing. First asking for the salad plate. I assumed I would receive the cup with the pizza but I did not. No apologies whatsoever. read more

Worst pizza & salad bar! Bad customer service. No one was even at the counter to take our order. Only old pizza to chose from. Tables are dirty. The pizza that did come out was gross. Wilted salad. They never refreshed the salad bar, only wiped it down with the same towel they used to wipe tables. Don't waste your time at this dump. read more

So I haven't been to straw hat pizza since 2004 and I just moved to this neighborhood and saw that I had one around the corner from me so I got crazy excited. So we already know what's for dinner!!! I walked in and the young lady Hailey was so welcoming and knowledgeable about the products the deals the meats and the prices thank so much hailey you rock. She definitely has me wanting to come back and tell others that I work with and live next to about this location. read more

I love the atmosphere at straw hat a place to bring the whole family sing some songs and have a glass of wine and good food one of my favorite places to go on Friday nights .... read more

There's karaoke!!! I think we found our new spot to hang out. Good food, good environment, good fun!

Awesome! My husband called in an order for us and asked them if they would make a customized salad and they said they could. We asked for the garlic twist to be extra garlicky and cheesy. Simple pepperoni pizza with extra sauce on the thick crust. It showed up in a reasonable amount of time, food was hot, and everything was make perfect. The salad was fresh and had all the requested ingredients!! Gary took the order and was super friendly to my husband and to me when I called to thank him and his team! Delivery driver was nice too! Will be ordering from there again!! read more

Delicious pizza & good service. Thursday and Saturday kareoke it gets crackin in here check it outtttt ask for Gary he'll hook it up

Excellent Buffet!!! Good Service! They Except the 10% off facebook thing. Their salads taste fresh, and there pizza isn't as greasy as others. Encourage to try this place! :D read more

Fast service with delicious pizza and a good salad bar. If your a teacher be sure to ask for the teachers discount.

Called for order for 20 minutes. No one picked up the phone the whole time. I know there is usually only one person working there so I kept calling. Some one finally picked up at 9:36 pm. I asked to order for pick up and he said they were closed for the night. First of all it wasn't 10pm and second of all maybe the pizza could have been cooked if they picked up the phone 20 minutes earlier! Very disappointed. read more

Went in with my family, really enjoyed service and food was great as well. Order combination and some bread sticks and it was made just the way I like it. read more

This place has the most amazing pizza thanks Mya for hooking us up on a house cleaning Sunday!!

I usually order from Pizza Guys but idk why I ordered from here! I placed an order online to be delivered to a business but here comes the driver calling me stating "there's roadblocks" and he can't deliver. I call the store because the driver mentioned he was taking the food back(mind you he did not speak English well) and whoever the lady was(sounds Latin) mentioned to me that he was there but couldn't drive up. She tried to correct me and say that the driver is gonna deliver to whatever address I put (understandable) but she almost made me want to feel dumb as if I put a wrong address. I contact the business owner who the food was being delivered to and asked him "if the road was closed" and he said no. He didn't understand why the driver couldn't deliver. So I call the restaurant and request for a refund and the lady was just so rude telling me I have to call "GrubHub" ok. So the driver calls me back still trying to deliver and honestly, this has never happened with any other restaurant that has delivered to this location! In the end, the driver apparently was on the other side of the business. How does the driver miss a business that has their name written in BIG BLUE LETTERS? The fact that this order was for someone else and there were issues to this leads me to leave this review and go about my day. read more