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    StressLess Remodeling

    4.0 (71 reviews)
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    Patio

    After almost 20 years our concrete pool deck had multiple cracks as well as the color of the surface had faded. We researched various companies and received bids to resurface the deck, steppingstones, and our patio. Leah Hare, the Design Consultant, explained the various characteristics (UV stable, slip resistant, cooler surface, crack resistant, low maintenance, etc.) of installing a recycled rubber product (Rubberstone) rather than going with flagstone, stamp or an epoxy covering. She was very professional in her presentation of the Rubberstone product and did not pressure us to make a decision. Based on the Rubberstone product to be installed over an existing surface, multiple colors available, a 6-year warranty and reasonable price, we decided to go with Stressless Remodeling. On the day of installation, the installers Martin (lead), Francisco and Anthony arrived on time and resurfaced the pool deck, steppingstones and patio within 4 hours including cleanup time. They were very professional and personable. The workmanship was excellent and we are so pleased with the results. Looks great! We highly recommend Stressless Remodeling if you are in need of resurfacing your pool deck and related areas.

    River rock with StressLess concrete coating stuck to side of deck

    Over 2 weeks since StressLess made a mess of our pool deck. They completely covered the pool coping on one side, and the other side is a mixture of our landscaping rock and their coating stuck together. We had an appt to fix this yesterday, and when they no showed, we were told the crew Mgr had a heat injury the day before. Manager Aaron in Phoenix told us they would come today, Friday, but wouldn't give us a time. 4:00 now so looks like another no show. Unsure what to do at this point. BUYER BEWARE

    Picture of product after they re installed but even here you can see it's not quality  work

    We have been trying to get this issue resolved since August 2024. In January 2025, we even received a written guarantee letter from the owner, Derek Woods, assuring us the problem would be corrected. Unfortunately, the product did not last, and despite repeated attempts over more than a year, nothing has been properly resolved. We have dealt directly with the owners, Denya and Derek Woods, regarding replacement of the failed product, with no meaningful follow-through. Their employees do not keep scheduled appointments, often fail to show up, and have left our childcare center out of compliance on multiple occasions, which is completely unacceptable. This level of negligence puts our business and licensing at risk. This was a $28,000 job, and the lack of professionalism, accountability, and reliability is shocking. We would never recommend this company. We were referred to them through 3TV, and we will be contacting them regarding this experience as well. We will also be reporting this matter to the Arizona Registrar of Contractors. Extremely unprofessional from start to finish.

    Rubberstone

    Work completed was Rubberstone on the pool deck and patio and Vuba Stone on the front sidewalk. All work completed by Jesus, Adrian and Alan was excellent. All communication with Stressless Remodeling was time and on point.

    This is my new walkin shower.

    I had Tino from stressless, come up and redo my shower, and it came out fabulous. He was very meticulous, asked a lot of questions to make sure I wanted things where I wanted them. And the end result is I have a beautiful shower & I'm gonna get the second bathroom done and I'm gonna ask for Tino again. So thank you very much Tino, and thank you Stress less. I can't say enough about him.He was kind courteous and knew his stuff. Thank you Tino again. I will call you when I need you again hopefully sooner than later

    The installation team of David, Eric, & Angel did an amazing job and were incredibly respectful of the property.

    Cool Decking and Patio

    After considering several cool decking products and companies, we are pleased we chose to have Stressless Remodeling (Azrubberstone.com) replace our cool decking and patio area. From the sales team, installation team, customer service and follow-up have been great. They are very responsive when I have called. Our pool area and patio look great! Thank you.

    The mess they left around my Deck

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    Page 1 of 2

    Ask the Community - StressLess Remodeling

    Review Highlights - StressLess Remodeling

    On installation day, the crew (Martin, Francisco, and Jorge Sr.) were punctual, friendly, and efficient.

    Mentioned in 8 reviews

    Read more highlights

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    Blue Sky Patio Shades

    Blue Sky Patio Shades

    5.0
    (4 reviews)

    My experience with this company has truly been 5 star. The product, service and installation are…read moreall well worth the price. We ordered two custom shades for our home; one for our covered patio and another for our pergola. Both look amazing and operate well, with a remote as well as an app you can use to manage automatic timing of up and down. Our backyard faces West so it's helpful to have the shades go down at the same time every afternoon in case we're not home to do it as it prolongs the life of our patio furniture. Brad, Garrett, and the installation team were pleasant and professional, which made our experience great. Both Brad and Garrett went above and beyond in terms of communication, responsiveness and attitude and it was a pleasure working with both of them.

    Blue Sky Patio Shades installed 2 Magna Track motorized patio shades for me a couple of weeks ago,…read moreand I want to share how pleased I am with the product and what a pleasure it was to work with Garrett, Brad, and their team. You get the full package of a great product, and a reliable team that is interested in making sure you have product knowledge, and get a quality install and service....which is not always easy to find. I have a smaller back porch that I wanted to enclose because I get hammered with sun in that area. I got information from Blue Sky at a home show, and when I did my research I found that the Magna Track was just the quality product I was looking for. I researched other Magna Track installers in the area, but was not impressed with their reviews or my interactions with them. I am so glad that I chose to go with Blue Sky, and would highly recommend them.

    Arizona Shade Masters

    Arizona Shade Masters

    4.1
    (67 reviews)

    I had to shades put on my home. Both do just what I wanted them to do. What more can one asked…read morefor. shademasters listen very well and do just what you ask for. I will call again if i need more shade

    Excellent Sales, Poor Workmanship, Ignored by the Company…read more I found AZ Shade Masters at a recent home show and was impressed with their presentation, product, and information about pergola options. I obtained bids from four firms and AZ Shade Masters provided a detailed and competitive bid for my planned 4K Aluminum pergola. Unfortunately, the installation is where things went sideways, and AZ Shade Masters ignored my concerns: 1. White caulk on the roof is visible from ground level - The installer advised "I" can fix this by painting the caulk with matching spray paint, but it may take several coats. 2. Closer inspection with a ladder revealed caulk haphazardly applied with drips left wherever they fell. 3. Frame beams were cut too short, and gaps are filled with wide beads of painted caulk. 4. Metal shavings were left in the rain gutter along with a metal scrap cut to allow water drainage. 5. Gussets of unequal length were accidentally installed requiring the correctly sized shorter gusset to be replaced to match the longer to avoid leaving exposed holes in the posts. The installers had the design plan in hand but suggested they could install my pergola however I wanted. I stressed several times they should follow the plan and was forced to correct them when they attempted to deviate (for example: eliminating gussets when they were to be included and sloping the frame beams instead of installing them level). One even suggested I was "OCD" for insisting they follow the plan. (I DID accept one of their suggestions and shortened the pergola height by six inches which was a solid recommendation). After discovering the caulk issues, I texted photos to both my salesman and the company manager. I also left voicemails and a message with the showroom. I connected with the salesman who advised some aspects of the caulking are "normal" but not all and he deferred to his manager for any remediation. I have heard nothing since from AZ Shade Masters. While the crew was personable, installation quality leaves much to be desired (the photos speak for themselves). I should note the installers have the customer sign a form that there are no concerns after installation is complete. I signed as I was largely satisfied and the pergola looks good at first glance, but closer inspection reveals issues not apparent from ground level. These issues combined with the lack of response from the company prevent me from recommending AZ Shade Masters.

    Straight Line Landscape

    Straight Line Landscape

    3.2
    (23 reviews)

    If you value quality work, not having to micro manage your contractor and working with a fantastic…read morelandscape designer then you should certainly contact Straight Line. From start to finish they were always professional. We loved the design ideas that were shared and design process. We were always able to bounce ideas past them along the way. When it came to construction, they had a fantastic crew who really did great work. And if we weren't happy with something they would adjust it. The really wanted to ensure that we were thrilled with our landscape. They even fixed other work performed by the pool contractor because they knew it would be a problem and they wanted to do the right thing. Not many contractors do that. The finished product is phenomenal! We love being in our backyard and sharing it with our neighbors and friends. Also, they have a great warranty program and a dedicated warranty team to help. Since they do a lot of work for the home builders you don't have to worry if they will be around to help after the job is done. Highly recommend them for your larger landscape needs.

    I hired Straightline Landscaping for a project at my home, and unfortunately my experience went…read moredownhill after the initial payment was made. At the beginning, they were very communicative and responsive, which gave me confidence in moving forward. However, once they received our money, their level of service noticeably changed. First, the project start was delayed by an extra week with no communication from their team. We had to reach out ourselves just to get an update. Second, midway through the project they contacted us about adding electricity to our built-in feature. Since the cost increase was minimal, we agreed. But when the project was completed, they told us they couldn't figure out the electrical component--and refused to refund the money we paid for that addition. Third, our front yard sprinkler valve has leaked three separate times over the past 14 months. Each time, it takes weeks to get someone out to repair it, which is incredibly frustrating. Fourth, I have left numerous voicemails, emails, and warranty requests asking to speak with a manager, and I have yet to receive any response. Lastly, during the first windstorm after installation, one of the lights was knocked over because it was not installed properly. The company refused to take responsibility for the improper installation. Overall, the lack of communication, accountability, and follow-through has been very disappointing. I would not recommend Straightline Landscaping based on our experience.

    StressLess Remodeling - masonry_concrete - Updated July 2026

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