I've been a Member of another gym in the past, however this…read moreis my 1st time with Planet fitness. I had initially joined when they were running special last year for the grand opening, I ended up canceling because it took forever for the Black Mntn location to open. I finally decided to give it another try. Signed up a few months ago. First visits were good staff were nice. I got a tour my 1st visit and I wish i remembered his name but it was his 1st week there. He was great and explained how everything works. I wish they had trainers at this location. I heard trainers are only available for the Location on University. Not all the equipment have bar codes for you to see how to use it on the APP. I stuck to what I knew and tried a few new ones. It took a couple of times for me to figure out when it's not so crowded. The APP does show crowd meter but it's not always accurate in my opinion. What they could improve on. Do away with the free teen program during the summer. Nothing against teens but to me it made the place even more crowded. I also noticed most of the teens were not following gym etiquette by wiping the machines down when they were done. I also saw quite a few of them just sitting at the machines on their phones. Overall I like the gym and the Black Card membership is ok. Quite a few times the Black card membership perks like the hydro massage were closed. I wish the were 24/7. But I think the membership price is fair for what you get.

I have a black card membership, so I've been to almost all of the PF locations in SD and SD county…read more I am over in this area a little bit here and there. I have tried this gym a couple of times. It's brand new. Staff isn't really very professional acting. I mean it's a gym, but they could make any amount of effort and they really don't. My persisting issue here is that they have little or no hot water! I even called them before I came today to see if they repaired whatever issues a brand new gym can have, to not have hot water. The guy straight up lied to me and told me it was fixed, and joke's on me, there's no hot water. Fool me once... Their Google and Yelp reviews make multiple complaints about the lack of hot water. They know about it and they definitely aren't going to fix it. Fellow black card members, bypass this location altogether. You can thank me later.

If you're looking for a great workout that doesn't feel like a workout, check out The Z Factory!…read moreNot only is Nicole an awesome, motivating & energetic instructor, she's also a great person :-) What I love the most, aside from the routines, is that Nicole does her best to connect with you on a personal level. Try one class & I promise you'll be hooked!

From the owner: Zumba classes, high-intesity group fitness, high-impact group fitness, Zumba toning, Zumba Dance…read moreclasses

Alexis is an amazing trainer and she was such a vibe! I loved all our chats and she gave the most…read morehelpful and out of the box solutions for my injuries!!

I just joined Crunch Fitness and they asked me if I wanted to do a Kick off meeting with a personal…read moretrainer. I was assigned to Alexis the fitness manager. She was very knowledgeable and did a great job!

Joined in August 2024 and haven't stopped since. Four times a week, consistently…read more The coaches and the community are the main reason. There's something about the energy in that room that makes you want to actually try. When everyone around you is putting in work, you just match it. The music is good too. Sounds like a small thing but it makes a difference. So does the AC -- especially on a hot day. Strength-wise I'm noticeably stronger than when I started. Still getting challenged which is the point. If you're thinking about trying it, just go. It's hard to explain until you're in it.

I've been a member of F45 Training Rancho Peñasquitos since 2019, and it has truly been a game…read morechanger for my fitness journey compared to my previous experience at 24 Hour Fitness. Each session is a complete, functional 45-minute workout that changes daily--no two classes are ever the same. The circuit-style HIIT format keeps you moving efficiently from station to station, so you're never waiting around or competing for equipment like you might at other gyms. Every class is supported by one to two knowledgeable coaches who demonstrate movements, ensure proper form, and provide constant motivation and accountability both inside and outside the studio. What truly sets this location apart is the close-knit community. You see many of the same members regularly, creating a supportive environment where everyone encourages one another. I've even made lifelong friends here. I highly recommend stopping in for a trial session--you won't be disappointed.

I had an incredible experience with Bethany. I trained with her for about 7 months and lost 30…read morepounds. She completely changed my overall health and fitness in a way that I am able to sustain. She taught me how to lift weights which I had never done before and now I feel confident in the gym on my own building my own workouts. She's kind, easy to work with, and fun to be around. I highly recommend her for anyone looking for a change!

I've been training twice a week with Bethany for the past 10 months. I've seen great results from…read moremy sessions with her. I really appreciate that she is organized and prepared for each session. She creates thoughtful training plans specific for my needs. She consistently pushes me to meet my goals in a friendly way. She's reliable, professional, and flexible to work with my schedule. Highly recommended!

I've been a member of 24 Hour Fitness since I was 13 years old, and it's a franchise I've always…read moreenjoyed. Over the years, it's been a reliable place to train, and the Carmel Mountain location continues that tradition. The employees here are consistently friendly, respectful, and welcoming, and the facility is generally clean and well-maintained. It's a comfortable gym with a positive atmosphere, whether you're stopping in for a quick workout or spending a couple of hours there. My only criticism is the layout and equipment selection. The space could be utilized much more efficiently, and the organization of the equipment feels a bit scattered. There are also several older machines that could benefit from being replaced with newer, more versatile equipment that better reflects today's training standards. With a few updates and a smarter floor plan, this location could be one of the best in the area. Overall, I'm still a big fan of both this location and the 24 Hour Fitness franchise as a whole. The staff, cleanliness, and overall experience keep me coming back, and I'd happily recommend it to anyone looking for a dependable gym in the Carmel Mountain area.

Why even have TV's if you can't tune into any of them. The AppAudio hasn't worked for months.read more

This place is a little hidden gem and I'm so happy to see it in our community. It has a boutique,…read morecozy feel to it and all the instructors are warm and inviting! I love coming here and always leave feeling refreshed.

Tried this studio through ClassPass, and it's easily my favorite in San Diego! Cozy space,…read morebeautiful design, and an amazing instructor.

It's the nicest 24 hour fitness near Poway as far as I can tell. Super spacious, tons of equipment,…read moremostly clean, at least in the workout area. The one thing that makes this place difficult to workout at after work is that 80% of people using the gym are teenagers between the hours of 5pm-9pm. I would not mind this IF NOT a for the fact that it's very common for the girls to take selfies in the locker room-- which makes it incredibly difficult for everyone else to change. **Edit** To the copy paste reply that was given to this post: It's laughable that you think I'm gonna do unpaid administrative work that is YOUR job to do in my free time just to make sure you guys communicate between locations. I do enough of that with every healthcare and insurance organization I have the misfortune of dealing with in my own life, thanks. If you can't bother to communicate within your own company, then I very much doubt that you care enough to change anything once the complaint actually reaches a real, local person. Come on.

I drive from Escondido to the 24 Hour Fitness in Carmel Mountain mainly to use the jacuzzi, but…read moreit's almost always a hit or miss. It's either out of service or the water is green and dirty. Right now, it has been out for a couple of weeks, and this is a recurring problem. Yesterday my body was sore, and I drove there specifically to use the hot tub, only to find it out of service again. The showers are also moldy, which shows a lack of proper maintenance and cleanliness. Members pay for these amenities and should be able to count on them. Management needs to do a much better job maintaining this club.