We have been coming to this location since it was previously a Mobil franchise. The main reason we…read morekept returning was because the person in charge was always kind, attentive, and pleasant. When my daughter bought her new car, she naturally started coming here as well because of that same positive experience. A couple of years ago, the location became a Strickland Brothers franchise, but the same manager was still there, and that's what mattered to us. The service and professionalism we valued remained consistent. Yesterday, all of that changed. The usual manager was not there, and instead the person who claimed to be in charge was rude, condescending, and disrespectful. I won't get into the details of our exchange, but the young man's tone was confrontational and completely unprofessional. It actually hurts me to write this review because I value the places I frequent and I am a loyal customer. This was my "for sure" place -- the place where I knew I would get results, great service, and leave satisfied. Unfortunately, that trust is now gone, and I will be looking for a new place to service my car. It's disappointing that a place we trusted for years could lose a loyal customer because of one unprofessional employee. It matters

2020 Jeep Gladiator. Stripped and over tightened drain plug. 4000 mi later I changed the oil again…read moremyself. Had to use bolt extractor and a heat gun with a 24" breaker bar to remove drain plug. The oil filter (cartridge type) was twisted and partially collapsed. It was the cheapest Chinese filter. An actual Jeep/Mopar filter is only $6.99. I'm not sure the oil was even changed looking at that drain plug. Never going back there.

I came in around 7:15 PM, fully aware that closing time was 8:00, but there was still enough time…read morefor a routine oil change. After I got home, I noticed my car was dripping oil. This is something that absolutely should not happen after a basic oil change. I had to take my car to another shop the very next day, only to find out that my oil pan had been cracked during the service. As a result, I had to pay for a completely new oil pan and another oil change expenses I should never have had to deal with. To make matters worse, I've called the shop 7 times trying to get this addressed, and not once has anyone answered. The lack of accountability and communication is just as frustrating as the damage itself. This situation was not only inconvenient but also costly and stressful. An oil change is one of the most basic services, and damaging a major component like the oil pan is unacceptable. I trusted this location with my vehicle, and instead, I ended up with a bigger problem than I came in with. Overall, I'm extremely disappointed and frustrated with this experience. I would not recommend taking your car here if you expect careful, reliable service save your money and go somewhere else

I got right in and out for my top off. Austin was very helpful and even told me keep checking my…read moreoil and showed me how.

Fast friendly and efficient The guys did a GreaT job!!!…read moreWill definitely be back Great service

Been getting oil changes there for years. Yesterday was told my battery needed immediate…read morereplacement. Told would be $250. Took my car to my mechanic today....the battery is in great shape. Won't be back at Jiffy Lube

The owner is rude and display racist acts towards people of color and like to use the phase "you…read morepeople" a lot. Do not go to this location, your car won't be fixed and again they are rude and disrespectful!

Save your car, save your money and RUN! This place should be out of business by now. They are very…read moreunprofessional. The guys make women feel uncomfortable. They talk more to each other than do their work. The guys try to cut deals with women on the side. One guy messed up my car and created a leak. I had to pay my uncle to fix my car after this dude's professional f*** up. There are plenty of places that do a better job. Ladies, please take your car somewhere else. Thanks!

Quality work. I have a Cadillac and a Volvo, I have better results at Beverly than the dealer and…read moreat a better price. In addition to them Cadillac certified.

after a 1k brake job done here, my son took his car to another mechanic a year later. he told him…read morethe brakes were installed incorrectly and needed a $400 repair to the rotors. Beverly Hills said that didn't have time to look at it for almost a month. they could care less! Avoid this business , this is the second time my son had a bad experience there. The first time, it was a big repair but they took his car in and then it sat for two weeks. when he called about it, they said to come get it as someone was going on vacation and they couldn't get to it. plenty of other way better mechanics in the area who will treat you better and do a better jo!

I had such good service here in 2021 so I brought my car back to get another oil change on 10/4/22…read more There was a short wait. When it was my turn, I pulled into the station. Maliq confirmed I was there for an oil change. Erick was friendly and started the process of getting me serviced. Connor, who is now the manager, talked to me and suggested which type of oil to get. He also was very nice and friendly. When the job was finished and it was time to pay, there was an issue with the communication as to what type of oil I had chosen. Connor never questioned it and made it right so that I as a customer was satisfied and I really appreciated that. I will continue to come here and it's refreshing to find that the service even after a year's time is still excellent. Thank you Valvoline!

Tim was so incredibly helpful! I'm just a girl so he took care of me and provided all the services…read moremy car needed with a good attitude and very well mannered spirit! Thanks Tim!!!!

Hussein has stellar customer service skills! He was empathetic and patience in his demeanor. Even…read morethough they were priced $30 more than what I had quoted at another place I chose to go to Midas because of Hussein. I will be returning back for service again, I think I found my regular mechanic. Even thought it's a little further from my home as Hussein made it feel like home.

Don't come here if you're looking for an honest mechanic. They will take your money even if you…read moredon't need the service because they're money hungry.

Excellent communication, attention to detail and upfront recommendations - best value for quick…read moretire repairs! This place is just walking distance from our house, but so are 4-5 similar shops - the competition is a great thing for the consumer. Keep up the great work!

They did not seem very knowledgeable nor could they provide me a set of tires for the wheels I was…read moreasking