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    Services - StudioMD

    IPL hair removal

    Tattoo removal

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    3 years ago

    I was very hesitant to do a Fraxel but Daniella made it easy. she was very clear and concerned for my comfort. it was a great experience.

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    3 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    The woman that saw me today was so informative and answered all my questions. Very professional and clean location.

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    4 years ago

    Great people. Both Daniella and Jayla are welcoming and accomodating. I have been to so many laser spots but this definitely stands out.

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    8 years ago

    I went to get laser and Lora was so good with me! Very knowledgeable, definitely going back to see her for more services.

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    7 years ago

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    4 years ago

    nice place I thought the consultation was supposed to be free that's what I read but I paid 110 for 15 minute talk wow

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    8 years ago

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    Ask the Community - StudioMD

    Review Highlights - StudioMD

    I had previously went to many different tattoo laser removal places and no one ever did a job like Daniella.

    Mentioned in 12 reviews

    Read more highlights

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    LaserAway

    LaserAway

    3.6
    (19 reviews)
    1.2 mi
    19 years in business
    Certified professionals

    Seemed nice enough . The girls were kind sweet…read more THE Laser work was Phenomenal. Not painful at ALL!!! The nurse was beyond wonderful. Professional and careful with her laser.

    I initially purchased a treatment package with LaserAway and had a great experience at the Downtown…read moreBrooklyn location. The staff there was friendly, professional, and always welcoming. Because Park Slope was more convenient, I transferred my treatments there, but unfortunately my experience changed significantly. Appointments frequently did not start on time, and the level of care and professionalism was inconsistent. During one visit, my treatment felt rushed and incomplete, and my concerns afterward were not handled well. The most disappointing experience occurred when my appointment was canceled. I received only a phone call the afternoon before my appointment while I was driving with my children, and I genuinely believed it was a confirmation call. I never received an email or text message notifying me that my appointment had been canceled. I had completed all the required preparation and arrived, only to be told it had been canceled. I remained polite and simply asked to be accommodated at another location before leaving for vacation. Instead, I was later informed that I was permanently banned from all LaserAway locations. Despite explaining that this was an honest misunderstanding and asking them to review the call, I was dismissed without any effort to resolve the situation. I spent thousands of dollars on a treatment package that I was unable to complete, making much of my investment ineffective. I expected much better customer service and professionalism from a company of this size. Unfortunately, my experience left me feeling unheard, unfairly treated, and extremely disappointed. Tzali Lew UPDATE In response to Brian's public reply asking me to contact LaserAway directly so they could "work towards a resolution," I did exactly that. I called, provided all of my information, and was specifically told that my information would be forwarded to Brian and that he would contact me directly. It has now been over a week and a half, and I have received no call or follow-up from Brian. It is very disappointing to receive a public response that gives the appearance that LaserAway wants to resolve the situation, only to receive no response after I followed the instructions they gave me. I am still willing to resolve this fairly, but at this point I am waiting for LaserAway to actually follow through on what they publicly offered to do.

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    LaserAway

    LaserAway

    4.2
    (231 reviews)
    0.2 mi
    19 years in business
    Certified professionals

    This was my first appointment and I was definitely nervous and worried that it was going to hurt…read more Something about the word laser makes this feel so dramatic. To my surprise it wasn't even bad! I was shocked honestly. I had Jackie working with me and she was wonderful, thorough and talked me through everything. She explained the process, the potential outcomes, and aftercare. I started with my Brazilian and butt strip, next I'll be doing my underarms. By the summer I should be smooth as butter! lol

    They have cancelled my RF microneedling appointment twice with little notice, and both times…read moreproviding reasons that are not "unforeseeable circumstances", and it is very difficult (if not impossible) to contact anyone at LaserAway to get a response. Additionally, the one time they kept my appointment and numbed me up, I couldn't get the treatment because they didn't have the implements. I bought a package over 6 months ago and in total I've only been able to get 1 treatment because either they cancel or don't have the equipment to do it when I get there. The level of unprofessionalism is unbelievable. They finally promised me a refund for 2/3 of what I paid from corporate, saying it would be posted 5-7 business days later. Absolutely nothing for over three weeks, and they would not respond to calls, emails or chats. Finally they refund me $400 less than what they *explicitly* told me, without an explanation (I rejected the first amount they mentioned as an unsuitable solution). Absolutely a scam. By the way, this is not me, but clearly shows a sustained pattern on cancellations and lack of response. DO NOT BOOK WITH THEM. Do a quick Google search to see every issue people have had with consistent cancellations, ghosting, and not honoring their services: https://www.reddit.com/r/MedSpa/comments/1lbhlkd/laseraway_is_a_scam_stay_away/ PS: I've tried contacting them endlessly since my May 25th call with corporate, and have not received a response through email, chat, or phone. A couple of times they've promised to call me back, and they never have. They keep responding to these reviews saying that they "will contact me" and they're "so sorry", but they never do.

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    Heights Aesthetic Laser Center

    Heights Aesthetic Laser Center

    4.5
    (45 reviews)
    1.8 mi

    So, after waiting months for a reply to my emails and calls, I get a response to my Yelp review…read more And, as you can see by this screenshot, even their response was written by ChatGPT. They aren't even making an effort to make it right with a written reply. As you can see in my screenshot and in their reply it says "Sincerely Heights Aesthetic Center. This version clarifies your attempts to offer alternative solutions and your policy while remaining empathetic and open to communication." What ChatGPT doesn't realize is that they have not reaponded to any of my communication except for this review. And, stating the obvious, they didn't provide alternatives.

    This place needs some significant sensitivity training. Learning to be respectful and considerate…read moreto your customers goes a long way. Laser removal was done in the wrong area at their second location was dismissed and compared to having a bad hair day at the salon, kept getting addressed by the wrong name, and told that mentioning being sick required me to get tested for Covid even if symptoms were unrelated to get rid of me. Due to this review, they decided to cancel a paid session and two others without a refund; I was also told I was no longer welcomed and threatened with police force if I didn't stop requesting one. They even attempted to coerce me into signing legal paperwork to get this negative review and others removed if I wanted to receive a tiny fraction refunded from what I was initially promised. I know this is one negative review from the wave of positive reviews they have but use your logic. Do you want services from a place that expresses itself as such? Do you believe people are traveling from other states for their treatments? Mistreats their customers when things go wrong? And then scams them when you genuinely express their experiences? There are much better options out there. Customer service etiquette adds to the value of a company. This review is based on interactions I had with this company since Aug 29 and how disgusting their reaction was since I left a negative review. And yes, they are allowed to refuse services, but that should be followed with a refund. Refusing to do so, which they did, is called fraud. For anyone, having similar issues, please contact New York State Attorney General, FCC, and file cases with small claims. --- RESPONSE TO OWNER'S COMMENT -- Thankfully, there's an email screenshot where you agreed to take over my sessions passed on from your second location. So get lost with your condescending attitude. The owner of these locations should stop scamming and coercing people into signing legal paperwork to avoid negative reviews. -- Reviews are updated periodically --

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