Responding to the manager comment: I usually will let things…read morego but since you want to clear up the confusion let me tell you again how things really went which you didn't address. I was there a little before 10am for my appointment and no one was there so don't say you open at 10am when the spa was completed dark and doors were locked. I had never had a massage where I had to pay for services and tip before hand. And thank goodness I didn't because why in the hell would I tip someone who was talking to someone with their earbuds on during my massage and not focusing on the customer, how professional is that?!? If I'm going to tip someone $20-40 which you required then I expect a good services. This is the worst spa experience I ever had.

Nothing but love & respect for this SPA.. treated me with care and definitely helped my stress &…read morepain. The service was very timely and efficient. I enjoyed the lobby.. how big and soft the couch was. The music before entering really soothes you. I will be back with my lady for another full body massage! Very nostalgic feel as well! In the heart of El Cortez Hotel

I'd give this Korean spa about 3.5 stars overall. The place itself was very clean, and I honestly…read morehave to say they had a lot of amenities. Every room felt unique, and I really enjoyed exploring the different spa areas. The woman who did my body scrub was AMAZING. She was incredibly thorough and seriously got every inch of my body. The massage afterward also felt fantastic. My skin honestly never felt so soft and smooth afterward -- literally baby soft. That said, there were a few downsides. First, I was surprised they don't provide slippers. I've been to several Korean spas in LA and San Francisco, and I've never experienced one where you either had to bring your own or purchase it there. And they had nothing to dry your hair or curl your hair after you were done with your services. No Q-tips, no tissues, no hair ties, hairspray, deodorant, or anything. Also, I'm not from Vegas, so I had no idea about the area until the Uber dropped us off, but the neighborhood felt very sketchy and honestly a little scar. The inside of the spa felt completely fine and safe, but the outside surroundings definitely caught me off guard. In fact, the Uber guy, who had dropped me off, told me not to wait outside. As across the street was a place where you go in for parole and to check your ankle monitor. I also felt the woman at the front desk could have been more welcoming or informative. Most Korean spas I've visited usually give first-time guests a quick tour or explanation of the amenities, but that didn't happen here, which made it feel a little awkward at first. Unfortunately, I didn't get a chance to try the restaurant since I arrived right when they opened in the morning and it wasn't open yet. Overall though, despite a few issues, the scrub service alone was worth the visit.

Just got back from my first visit to The Imperial Spa and I feel fan-freaking-tastic!…read more For all the mixed reviews I see on this place, I had a very enjoyable visit. I decided to purchase a day pass, which runs $45, 7 days a week. There is some really value here with that price. At check in, the receptionist was very friendly and asked if it was my first visit. She explained what was on the first floor (gender separate) and what was on the second floor (co-ed). She also handed me the "uniform" and a locker key (on a scrunchie), as she called it, for the co-ed spaces. Cool! And off I go! I went to the gender separated men's side first and set myself up with a locker. Like I said, this place is deceptively huge. The locker space has plenty of mirrors and stocked with all kinds of toiletries. The men's wet area is over to your left and the co-ed dry sauna and staircase leading to the co-ed second floor. In the wet area there is a massive hot tub! The jets on the sides are kind of weak, but the ones in the back are perfect! I spent a good chunk of time in here! You also had 2 steam room area side by side. Kind of odd since they are both fairly small. The steam was fantastic though! Also spent a good chunk of time in here! lol Finally, I decided to put on the "uniform" and do a little exploring. There is a TON of lounging space and quiet spaces upstairs. It was very quiet and peaceful. I spent a little time in the Ice Room and that was pretty chill (see what i did there?? See? :) Personally, I'm not a big fan of the cold as much as the warm/hot. The red clay ball room is something I had read about yet never experienced before. It was a very interesting and unique experience. I NEVER fall asleep in spas (or in public, really), but after a few moments of laying here I started to legit doze off. Definitely want to do that again. I've seen cleanliness mentioned in other reviews, so I guess I was braced for something, but it seemed very clean to me. You can tell the building is older, but its much nicer inside than you might think from the area it is located in. There is some real value in that $45 price also. You can get here as early as 9:30 am and, I believe, they are open until 8:30 pm. I only needed a couple of hours today, but the reset it gave me was worth it. Yes, it may not be as opulent as a lot of strip spas. You will also pay an average of $120 and up for that difference. There are only (2) things I did not like here. (1) You only get one towel. I'm not one of those guys that grabs a stack at a time, but man, you should be able to get a second or third towel if you are there long enough. (2) No sandals. This is the big one for me. Too easy to pick up funguses and other unpleasant things walking around everywhere in your bare feet. I will bring my own next time, but this was less than comfortable for me. All that said, I will be back. I love the steam and hot tub a lot and now I want to go back and do the red clay ball room again. I will just bring an extra towel and some sandals with me next time. lol I wavered between 3-4 stars, but they were nice so that gives them the bump up to 4 stars. 4 stars.

Upon arrival at the spa was checked in by Issac. I initially booked the Reset Suite for 40-minutes…read more He was very helpful throughout my service. The compression boots did not zip up fully which I was advised would hinder the experience. Instead I was graciously switched to a 20-minute foot massage with Nyeela. She was friendly and a great conversationalist. I was able to spend some time in the Reset Suite relaxing in the zero gravity chair with headphones and an eye massager. Changing room is nice and private. Offered water, juice and trail mix by the attendant. There's books and magazines to read and it's very peaceful. There's a sauna and hot tub, along with a gym. They offer hair styling in addition to manicures and pedicures. Once my service concluded, hung out just to enjoy the pleasant atmosphere. The amenities are wonderful(robes and spa shoes are so comfortable!) and spa products are available for purchase. Next time I'll book a traditional massage. I was trying something different but it didn't work out! For my upcoming birthday and due to the issue with the service I booked, they gave me a delightful smelling candle. I highly recommend Spa and Salon - Golden Nugget if you visit Las Vegas. Especially for the Summer Specials!

Stayed here and needed a Pedicure. Booked a regular…read morepedicure for $95 and added the quartz leg massage treatment for $35 . Take elevator to 4 th floor spa. The check in area has all kinds of products. I was taken back to an atrium waiting area. Kind of loud with the gym right there. Not spa like. Nyleela came to get me and brought me to the spa chair. It was a very nice pedicure. She was lovely and I enjoyed it. Wish it was longer.

Just had one of the best massages I think I've ever had. Mia was absolutely amazing she definitely…read moremade my birthday massage a 100/100!!

Well, I came here because of the reviews and I was not disappointed! This place is incredible, but…read moreit doesn't look like it on the outside... Don't let it fool you! Yo-yo, my massage therapist was incredible, deep tissue was not a problem for her! At about a half or a third of the price of anything on the strip, it's worth the dollar bus ride to get here and relax! I came from the Linq and it was worth a journey... Give it a shot, you won't be disappointed!!!

Had the best massage 10/18 with Caesar! Such a caring guy with strong hands! Would definitely go…read morehere again. Clean rooms, perfect temp, and professional masseuse. My husband also had a massage and loved it!

I'm 56 and have been getting massages since I was a teenager. I also trained in massage. The…read moremassage I received at Neko, was some of the best body work I have ever had. I would put it in my top 5 massages. The rates are very fair And they discuss with each person ahead of time where they need focus. Treat yourself with massage here! I would highly recommend and will book another session next time I am in vegas.

I came here very depleted. I am a single mom w little to no time for myself lately. I booked the 3…read morehr. Bliss package, which includes a salt room therapy session, massage and facial. It truly felt blissful. I left feeling renewed and refreshed physically, emotionally, and spiritually. Svletlana was my esthetician, who I finished my day with and she was absolutely amazing. She's extremely intuitive and had such wonderful energy. The massage was great, salt room was super relaxing and detoxifying, Anthony at the front desk was so attentive and welcoming too. I have nothing but positive things to say about this place. I highly recommend coming here. It is a great little healing Oasis in the desert. I really hope to return soon!!

Fantastic experience for Mother's Day! My husband booked me a massage with Noel. Noel was…read moreprofessional and courteous. Hands down the best massage I've ever had! He gave stellar tips about stretching certain areas of focus. Afterwards, I added the 45 minutes in the salt cave. It was super relaxing that I took a little snooze. Highly recommend for anyone needing a little TLC.

If could give this spa more than 5 stars, I would! The…read moreservice is unmatched and the spa offerings are more diverse than other spas of its caliber. I did the 80 minute Good Luck ritual massage, which included personalized body massage, facial, hand/foot massage and scrub as well as aromatherapy. The entire massage experience was fantastic. Don't skimp on the time to get the full experience! If you're lucky, you'll get Monroe, who may have been the best masseuse I've ever had. Perfectly tailored depth of massage, excellent technique and very professional. Almost as good as the massages are the facilities, which are top notch- both beautiful and functional. The eucalyptus steam room is a must and the pool area looks straight out of a movie it's so beautiful! Overall, as someone who has been to multiple spas (four seasons, canyon ranch etc), save yourself the effort and choose the Encore spa instead- you won't regret it!

Returned to Encore for a solo getaway from a Sunday through Tuesday in July! Of note, the wet areas…read more(pool, sauna, steam room, showers) of Encore are under renovation until October, however all of their services are $45 off until then. I booked the 130 minute Deep Muscle Renewal and had Cassidy as my technician. This was literally the best spa treatment of my life and I am someone who goes to spas every month. The treatment starts with a magnesium body scrub followed by a body wrap and scalp massage. Cassidy had excellent pressure for the scrub and checked in with me to ensure I was comfortable. I was then escorted to an attached room with private shower to rinse off while she prepped the room for the most glorious deep tissue massage of my life. It was one of those massages where you fall asleep from it feeling so good and wake up wondering where you are but in the best way possible. I told her I was here for a solo birthday getaway and she included a box of chocolates at the end of the service. She was so kind, attentive, and had the perfect level of pressure throughout the entire treatment. I left feeling like a completely different human!

I come here every few weeks for foot reflexology and highly recommend them! It's super clean and…read moreambiance is nice!

This was my second visit in a few months, and the service has been consistent both times; we…read morethoroughly enjoyed our massages. When you arrive, just take the elevator up to the reception area, where you're greeted with friendly smiles and offered water. While the staff has limited English, it hasn't been an issue for me since I book my appointments with an English-speaking coordinator who lets them know what I need ahead of time. The facility itself is large and very clean, including the restrooms. The massages were absolutely wonderful, and both times I felt the extra $10 for the body scrub was well worth it. We shared a room with friends, which I didn't mind, and I made sure to set the tone early by politely asking for silence; they were very respectful of that. My only real complaint is that the massage bed squeaked throughout the session the second time around, which drove me a bit crazy. I eventually managed to tune it out and relax, but I definitely wouldn't want to hear that again. I also wish they offered tea, but that's just a minor preference. Overall, for the price, I'm very happy, just be sure to confirm the pricing ahead of time! I enjoy the 90 minutes of bliss. I request the deep pressure and it's solid.