Normally for the fast food experience isn't the best, but that wasn't the case for this place! The…read morestaff was incredibly friendly. The man at the window saw my dog and offered him a treat which was so sweet. It was fast to get our food and it was hot and accurate. The building looks the same as all the other locations, you know exactly what you're getting.

I love this fried chicken....dark meat. I especially love their fried chicken livers.. The…read morebiscuits are delicious and most all of the sides. Service is great except the drive thru at dinner time. It is packed. Everything is fresh. Service is good. The place is clean, but needs a remodel..prices are definitely high...

8.19.25 I am happy to say this Whataburger has gotten…read morebetter. I noticed they changed the manager and you can tell the difference! The tables are clean, the staff are more friendly and helpful and more important the food went for a 1-2 star to a 4 star. (For fast food that's pretty good from me) What to go Whataburger!

Last night I didn't get any sleep, somehow mosquitoes invaded my house and kept me up all night…read morebuzzing in my ear... and eating me. Went to work despite 2 hours sleep. I work in Houston, horrible commute. Came home exhausted, itchy, and hungry. I skipped lunch today, didn't feel like cooking. That's where Whataburger came in, Whataburger is always a win. Wait. No. Not this one. Not this time. My fries weren't hot they were room temp. They weren't salted. They tasted like they were cooked yesterday. I imagined this is what it's like to eat a pool noodle. I ate two and threw them away. They hurt my feelings. The burger was lukewarm warm at best and tasted mediocre. Not what I'd expect from Whataburger. I ate it anyway because I hadn't ate all day. I'm going to bed now. Unfulfilled with indigestion. Please do better in the future, tired working folk are counting on you. I would've gave you five stars because your employees are nice but the food was depressing I had to knock it down to two.

The bacon cheeseburger was next level good. The service was even better. Food came super quick…read more Fresh cut fries are incredible also. Great space, great music, very friendly staff.

Burgers are not good to me. Hub and son love them.. They split a large fry. I got a hot dog and…read moredidn't most of the frank. They are tuff. Cheese isn't melted and chili is seasoning. I ordered 3 onion rings. They came right out of a Sysco truck. No milkshake either. Wait Staff were very nice and patient. Cute little diner.

1.25.26 I needed just a few items before the Winter Storm…read morecomes through. I stopped at BB. I was happy to see they had everything I needed. I will say they are a little expensive, but for only a few items I will continue to stop here. The employees are always friendly and helpful and the store is always tidy.

My name is Shirley Williams, I am a caterer here in magnolia have been here for 8 years I just…read morefound out that this store was selling chicken fresh fried Chicken and wanted to come and get me some, when I got to the counter I told the lady that I wanted a two-piece and a extra piece. She was going to charge me for three piece which was more expensive than getting just a two-piece snack and a extra piece she has started to get my two piece but what she did was put my thigh in one bag and what I thought was two legs and a biscuit, soon as I got out the store I reached and got the leg out and when I reached to get the second leg it wasn't there I was already driving home and when I turned back around and came to the store and informed her that she didn't put my second leg in the bag she stood in front of other customers and was arguing with me that she did put the leg in there and embarrass me in front of the customers that was standing there. Me noticing the cameras I went to the customer service desk and ask the customer service representative if she could please look at the cameras because the lady in the deli said that she had put two legs in the bag and I know that she didn't and I needed her to look at the camera so she will know that I wasn't lying, when the service representative call the manager over and I told the manager the manager said I don't need to look at the camera I'll just go get you the other leg. I informed the manager that the lady behind the counter was arguing with me and embarrassed me in front of other customers and I didn't want them to think I was just standing there trying to get an extra piece of chicken for nothing the only thing I wanted was what I paid for thank God the manager was like no I'll just go get it for you and that's all we need to do it's no big deal. I would like to thank the manager for not embarrassing me further and just giving me the item that I paid for. She apologized for the lady in the deli but I was so upset by then because I was called a liar in front of customers. I have a business of my own a catering company of my own and I wouldn't dare try to cheat anyone out of their supplies, their inventory or anything else. It was a very embarrassing moment for me and I just had to let the public know that this was not okay. I felt embarrassed and look down on because I want it to get the items that I payed for. Thank you manager that was on duty, and the customer service representative that help me while I was standing there. I'm giving this store a five-star rating not because of the deli worker, but because of the customer service representative and the manager they took the time out not only to apologize but to make sure that I left with the items that I paid for

6.10.24 We have not been to a Sonic in years. I was wanting…read morea cheesecake shake. No better time to get one than 1/2 price special! My hubby ordered a banana shake and I ordered a cheesecake shake. 2 medium shakes were less than $5.00. I tried the banana and it was very good! My cheesecake was good but they should have blended the flavoring better. I thought it was like DQ's where it has little cheesecake pieces. No, just cheesecake flavor. Next time I will get a banana shake. The service was a little slow but, they were extremely busy. So that's understandable.

Nothing special from the standpoint of fast food. However, I found the staff to be extremely…read morefriendly. My meal was brought out soon after I arrived. If I need a quick meal again I would have no hesitation in going back.

How far things have changed. As someone who's been going to McDonald's since the late 1980s, it's…read morebeen disappointing to see how gradual shifts, especially inconsistent service and policies that seem to add friction rather than improve the experience, have impacted what used to feel like a reliably fast, customer friendly brand. At its best, value pricing should come with efficient service, and higher prices should be matched by a noticeably better customer experience. Lately, it feels like McDonald's is falling short on both.

Hate those stupid kiosks, where is the face to face customer service?…read more Only ordered 1 Shamrock shake and 1 Strawberry shake, both w/o whip cream. Kid slid them on the counter and walked away. They made 2 Shamrocks, w/whip cream. Had to get someone's attention, told them 1shake should have been Strawberry. Got the feeling it was an inconvenience, but the kid did make a Strawberry shake (w/whip cream again!) in the same stupid cup! Who does that?!?!? Never going back! McDonald's just isn't worth the cost for that type of service. Besides, seem quality is no longer a priority! So sad...

I went to 787 Honea Egypt BK with a coupon for 2 whataburger Jr. and two French fries, the idiot…read moreworking the window said they had small fries or large fries, no medium. I knew she was dumb as rock at that point. If you have fries just put the amount for a medium order in a large holder and do the order. $6.99 is the coupon value, this idiot wanted to rape me for $5.00 to sell the large order. You need to get rid of this idiot now. You did not make any money off of me tonight. 12/6/2025 *

Horribly slow. Waited in line for 20 minutes for a whopper jr…read moreLady at the window was rude as well.

I've come here multiple times and each time something was wrong. Weather it be food missing, wrong…read morefood completely, or cold food. Every time they ask you to pull to the front of the store after paying and giving drinks. I get "wanting to keep a good time" but at a certain point it's ridiculous. You'd think waiting so long out front they'd at least get it right. You can be the only customer or it can be packed each time they have you pull forwards. The afternoon ladies are the sweetest but today it was the cinnamon twists.. They are inedible, they need to change the frying oil each twist had pockets of dark brown oil in them which made them disgustingly bitter!

I went through the drive through and ordered couldn't hear the guy that was taking the order had to…read moreorders items three times before he got it lack of customer service when i got go the window my cinnamon twist were soggy he gave me a wrong order and screwed it up in the process ordered a deluxe lux box gave me a classic lux box and again couldn't hear the guy was terrible experience all together

I will not be returning to this location…read more On Tuesday, 1/6/26, I was overcharged and did not receive my hash brown. I visit this location every Tuesday and Friday and always order the same items, which normally total $9.93. This location rarely provides receipts, but I have bank screenshots showing the consistent charge. I attempted to call multiple times over several days with no answer. When I returned to resolve the issue, the manager refused to speak with me and sent an employee instead. I was denied a refund due to not having a receipt, despite showing proof of my purchase history. I've been a loyal, regular customer for months, so the lack of customer service was very disappointing.

Customer service is terrible all employees have a mean mug on lol! they charge 3 dollars for a…read morelarge drink but be careful they don't like giving refills to people on the same day! My drink had black dirt or something of the kind at the bottom of my online order; you have been warned, contamination in my food is something I don't mess around with. If I could put 0 stars I would but yelp only allows 1, proudly never eating there again!

11 years later and not much has changed with customer service. First of all, this KFC is too damn…read moreexpensive. I ordered a big box 3 pc, 2 sides and a drink for $14. It defaults to dark meat but I wanted white (2 breasts and a wing). It was such an ordeal trying to get one breast extra crispy and the other original. So much so they completely forgot a breast. I didn't realize until I returned home. I called 3 times that night and 2 times the following midday. They never answered the phone. So when I was near a couple days later, I stopped by to get my missing chicken and asked them to throw in a side for my inconvenience. It was too much back and forth with 3 workers (one of which was the manager) for THEIR mistake. I took a picture and had my receipt but still drama. One other annoying issue with this store is the wait time. They always tell you to pull up and wait for the food to come out. Stop tricking whatever metrics KFC holding y'all to. The inside needs an overhaul, cut outs in the wall and food really doesn't look fresh. Btw; I already had to double back that night because the potato wedges were fried to a crisp. I mean there was literally no potato meat in that mess.

I am writing to express my disappointment with my recent experience at KFC. We waited in the…read moredrive-thru for 20 minutes, only to be informed that the wait for chicken is 45 minutes. Are you serious? When I asked to speak to the manager, a young male named Kenan explained that they have a high volume of chicken orders tonight. Again, are you serious? Of course, there are a lot of chicken orders--this is KFC! I find it hard to understand how it takes 45 minutes for chicken at 6:30 PM, which is prime dinner time. Please improve your service, KFC!