Food is always fresh & hot. The service is always pretty smooth although they tend to get very busy on thursdays & sundays but for the most part they get you in & out in a good time manner! The ambiance there is amazing the employees always have a smile on their faces even when it may be chaotic. I really recommend coming here for a quick sit down or for a catch up with friends ! Definitely not somewhere id bring a big crowd tho read more

Don't order delivery from here unless you would like to never receive your $20 sandwich and be ignored by the location after trying to call multiple times to figure out what the situation is. Nobody should have to wait over an hour and have their entire lunch break wasted for a $12 sandwich. Yall need to do better. read more

This location recently moved from the corner of Gosling and Kuykendahl to the Grand Parkway Marketplace. I stopped in to see what's new. Had a skinny sweet heat pork BBQ sandwich, a cup of chicken pot pie soup, and the new butter brickle cookie. Washed it down with a Tractor Craft refresher, a juice blend drink. I got the Farmer's Friend, which has grape juice, and a couple other fruit juices. The sandwich was very good, some heat but not too much. It held together nicely and the skinny size was very satisfying. I would definitely get that sandwich again. The chicken pot pie soup was rich and satisfying. The top is a crumble rather than a crust but has the same flavor. The butter brickle cookie was great--nice and fresh, with just a bit of crunchy caramelization from the butter brickle filling. The refresher was an excellent complement to the meal. I am a fan of agua frescas at Tex-Mex places and these refreshers definitely remind me of them. The one I got was kind of like jicama (hibiscus on some menus). Good choice to avoid fizz. The interior is very inviting, nice wood chairs and booths. The booths have power outlets, inviting you to hang out awhile. The men's restroom was in the process of being cleaned while I was there so it would definitely have been fresh and ready. No notes, I really can't find anything critical to say. read more

The employees provided great customer service. This was my first time ever visiting and I had a great experience. read more

Potbelly - Sandwiches Near Me - Spring, Texas

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It's been a long time since I had a Potbelly sandwich. I had a craving for the hot peppers, so I stopped by today and ordered an original veggie melt. The menu sign in the store showed the price to be 9.19. However, when I paid and looked at the receipt, I was charged 9.49. Not only that, but I ordered the sandwich with the works (which means everything on the list); however, I was so hungry and halfway through the sandwich, I realized there were no hot peppers or pickles on the sandwich. So, I had to ask for some to put on my sandwich. I doubt I will return because paying over $10.00 for a melted cheese sandwich with a few veggies is too much, especially when I had to take part in making it. I was very disappointed, and the sandwich was much smaller than I remembered. read more

I love potbelly! I visited this location on yesterday for lunch. My boyfriend and I ordered two salads. It was my first time ordering a salad and his first time visiting a potbelly restaurant. The place was spotless! The person who made our order was very patient and answered all our questions. The salad was amazing! The only suggestions I have is more options for toppings to put on it and making sure the avocado is ripe. Will return soon! read more

I love Potbelly sandwiches. The multigrain bread holds together and is yummy. My fav sandwich is the turkey avo. The bread is dressed with the meat and cheese and then run thru a small oven to heat it up. Then you can order toppings from the menu. Don't forget to get the bag of a dozen oatmeal chocolate chip cookies. They are 100 calories each a nod the bag costs less than $5. They do have a good kids meal as well. read more

Potbelly - Sign - Sandwiches Near Me - Spring, Texas

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Great quality and excellent staff. Highly recommend this location. Try the Wreck sandwich and chili! read more

Potbelly - a man sitting at a table - Sandwiches Near Me - Spring, Texas

I love potbelly, the quality of the sandwiches are always great! At this location, for some reason the young lady making sandwiches decided to berate my younger brother on how he speaks. Although she understood what he was saying she made sure to comment on how he speaks and correct him multiple times. To the point where my little brother no longer wanted to ask and expressed his discomfort with the situation. What was supposed to be a normal outing with my brother became an issue because the employee working (young African American woman) decided she wanted to criticize my little brother. She also cursed saying "type shit" multiple times to my little brother. Maybe customer service training needs to be revisited for her it was very unprofessional. read more

What a joke of a store and the customer service is awful. We ordered in store, took the bag from the employee after checkout only to get home missing a sandwich. How does that happen? I called to tell them and say we were coming back for it when I was greeted on the other side of the phone by "you guys walked out before your sandwich was ready." When I asked if she was saying it was my fault she said no and I already refunded my money. I explained that we still wanted the sandwich and when my husband got there he was greeted with more sarcastic "you're ok" when he explained that they handed us the bag. Customer service is key and this was embarrassing to say the least. I will NOT be back. read more

The staff are friendly and efficient, making each visit smooth and enjoyable. The cozy, modern decor adds to the relaxed atmosphere, making it a perfect place for a quick lunch. read more

Great lunch spot. friendly service, fresh tasting food, and really great cookies. I'll be going back there for sure.

The loaded baked potato soup looks very questionable. Staff super rude as well . Baked Potato Soup read more

Potbelly - This is what the Loaded Baked Potato soup looks like that I ordered today. The lady at the window super rude. Will not go back - Sandwiches Near Me - Spring, Texas

Gave me someone else's order.. live 15mins away, called and let them know asked if they could remake my sand which so it's not cold. I arrive and they clearly give me the same old half cold half hot sand which because it had just been sitting on their oven. Not asked if I wanted anything for the inconvenience either. read more

Sandwich is always good but if you have a choice go to Tomball location. Customer service is always pleasant there. This service was rude and told me she was working in several orders. I understand they have a lot of drive through orders. I shouldn't pay the price for that. She made ME feel like I was stupid because she didn't know which was my order, instead of apologizing to me for HER mistake. Will only go to Tomball now. It's not by coincidence that so many people complain about the service here. read more

Lady with the blue hair was very passive aggressive. I felt embarrassed asking questions about the menu. It was my first time here. Giving this location 3 stars only because the food was good. read more

I order on the app from here a couple time a week, always quick and friendly service. Never had a complaint about the food or my order!

Stoped by the drive thru today for a special treat. Ordered kids ham and Swiss, sandwiches, soups, and Mac n cheese. Got home and gave my 2 yr old his kids ham and Swiss on multigrain. Before he was going to bite it I noticed a bluish green spot on the bread. I grabbed his sandwich and looked closer and yes, IT WAS MOLD! I felt disgusted but also thankful that I caught it before he ate it. I called the store and spoke to the manager to let him know he is serving moldy bread. My advice to all, sadly but necessary, inspect your food before eating it. read more

Potbelly - Kids ham and Swiss on multigrain with mold(didn't order the mold) - Sandwiches Near Me - Spring, Texas

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I order the half and half special, it's great. The chicken salad sandwich is the best! Today I had a mix up with my order, didn't like the broccoli and cheese soup but they gladly replaced my soup without any hesitation and made sure I liked what I got. The service is great, very clean. Clean restrooms and drive thru is always fast. You'll see me again potbelly!! read more

Management at this location is such a disappointment. I complained about an employee who added cheese to my order and my not noticing it until after most was consumed and the manager actually asked me "well what's going to happen?" Do you really want to know what happens to my body after I have cheese? I can't believe the level of audacity and disrespect. I wasn't even asking for anything, I just wanted to explain how important it is to pay attention when it comes to customizations. Going to escalate this further if I can. read more

Absolutely overrated and the staff is smug and snotty. I ordered roast beef with augue sauce on the menu was told we don't serve it anymore and I asked why is it on the menu? Thats where the horrible customer service started read more

I always enjoy my Potbelly sandwiches but I gotta tell you this location always disappoints. When I was asked what toppings I wanted I asked the girl that was dressing my sandwich very specifically to go VERY EASY on the mayo and mustard. She put what I would say an over abundance of each. When I called her out, she gave me that "look" and with her fingers she proceeded to smear off the extra mayo and mustard. First of all, that was disgusting. Granted she had gloves on but I have no idea where those fingers had been prior to that. Then to add insult to injury all she said was "is that better for you?" Really? I should have just walked out right then and there. Needless to say when I got home and thought more about it I threw the sandwich in the garbage. I probably will never go back to that location. I've had my fill of crappy food and for sure crappy service. read more

I love this place it's sooooo good you should eat here my favorite is the cheese sticks they are sooooooooo stretchy it was like six feet long read more

Potbelly - Chicken Salad - Sandwiches Near Me - Spring, Texas

Eeewwwe they put milk in their tuna. Sloppy sandwich that tastes awful. One bite and the milk oozes out. Now possibly they do not add milk, they just serve really old tuna. Eeewwwe read more

Very nice Potbelly Sandwich Shop. Brand new. Immaculately clean. Plenty of free parking. Friendly staff. I just wish they wouldn't use that wet luncheon meat turkey. read more

This was our first visit. The employee did speak as we walk through the door.....We ordered the Italian originals...and chips and cookies..The sandwich were good and very tasty..... I downloaded the app and we got a free cookie...overall better than Subway... read more

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This is really my favorite place to order on door dash. I'm such a sucker for a soup and sandwich. UGH and I get the Mac & cheese every time too! I need it all. The Broccoli and cheese soup the mac & cheese. I have ordered the Italian sandwich, the "wreck" and the turkey breast. They're all great! The cookies and cream shake, BOOM! And the chocolate chip oatmeal cookies! SMACKIN. I obviously love this place! read more

Chichester Dj do go go do to go do to Oz go of go it's so is so the ryyyyyy to get it in and the way you are like that lol I just want you like you to be my best friends lol I just got the best one lol lol I'm sorry lol lol I'm not going back lol I'm just getting back from my house so I'm going back in my house now I'm getting my house ready to get my nails ready for tomorrow read more

They don't make the sandwiches right, there is always a ratio problem last time they covered it in Italian seasoning. This time it's covered in lettuce and there are hardly any mushrooms. All the other potbelly's have standards I guess? I didn't not know it would be difficult to make a sandwich. Oh and the first time I went, they were very rude. No one said anything to me when I walked in and the guy that helped me kept taking over me. read more

When I visit potbelly I get the kids meal perfect size love the turkey with Swiss. You get applesauce also. The pickles are also delish. Make sure to add avocado to that kid meal sandwich read more

Little disappointing. I ordered the meatball sub. It tasted fine but it was so dry, most probably a little over cooked and almost no marinara sauce. This might just be the way they do it but it's not what I expected. I would certainly try this place again and a different sub but my first impression wasn't the best. read more

In comparison to other Pot Bellies, this one is so-so. It's not the best. Service is a bit slow. They don't have lemons for any of the drinks. The soda machine tastes as though it's never cleaned. Lol you can tell when you try the water option. And I paid $0.65 for less than 1 mushroom for my extra. Literally less than a spoonful or 4 slices (whichever is smaller). Probably would not come back. read more

This particular Potbellys does a nice job of taking care of customers. Food is quite good.

The soup was runny and the salad had cucumbers when we orderd no cucumbers. It was fast and friendly but not really fresh.i would not recommend this restaurant to my friends or family. read more

Ordered the original chicken salad sandwich. Virtually no chicken salad on it. Many other sandwich shops offer much more. read more

Potbelly - Sandwiches Near Me - Spring, Texas

Excellent Service!!! The employees go above and beyond to make you feel important. The Spring Stuebner location is amazing!!! The food is great and all my coworkers love the Chicken pot pie soup! Keep up the great work! read more

If you are open until 9, be OPEN. We got there at 8:45 and could not get mac n cheese, soup, or even soda! Seriously! It takes 30 seconds to clean those nozzles again. If you want to close up early, close earlier. If you are open, serve what's on your menu. read more

Pretty good sandwich shop. I definitley like the Italian the most. And its definitley way better than Subway by a lot. Its also pretty quick too. All of the workers have been nice so far. read more

I have always liked Pot Belly. They have really good sandwiches and salads and cookies. You can get a larger size if you want. Your sandwich can be toasted. It is a perfect sandwich shop. read more

I have been here three times. The first was in the day, it was good service but they got my husband's simple sandwich wrong. The second I went through the drive through and they got my order very wrong. I asked for everything on my sandwich, explained what everything meant and then when we pulled away, it was only the basics. So I went inside and the woman behind the counter argued with me that what I had asked for was on the sandwich... all except the peppers. So in a very annoyed way she took the sandwich and only out peppers on it, not everything else... and didn't even offer to remake it. I was pretty upset but went back tonight, 5 weeks later. It was late, yes, but it's a sale. And I opened the door and the same lady just stared at me, so I stood there thinking for a second, clearly on if I should stay since it was late, and when I turned to leave, she just watched me walk out. No "hello, how can I help you"... nothing. I guess they don't want my business. And I love Potbelly's and sandwiches are my favorite food!! Did not appreciate her attitude towards me both times. read more