A long, long time ago, my parents owned a Subway. It was hard, demanding work and often hard to find good help so we ran it mostly ourselves. It was a family business. You were always on your feet and always busy with making sandwiches, checking ingredients, stocking ingredients in the color, attending the soda machine, and baking bread. My feet were always tired. When I come to this particular Subway, I am always greeted by the owner who is an older foreign lady. Today her grandson and her were working and it reminded of and my family. This is franchised business which this immigrant family has invested good money in. It's a family business despite it being a franchise. I always get good service and the owner always says a couple of words abs seems generally happy. Most people won't understand what is involved with being an owner and how demanding it is, but I do. I have enjoyed all my sandwiches which are made with care and place is kept relatively clean and the service is quick and the ingredients haven't been kept out beyond their due date. The sandwich les are made with love and care and I will continue to support this small family owned business. read more

The employee (dark haired woman) was really kind and very professional. But the owner does not treat her employee well, barking orders. Place is dingey and the sandwiches don't turn out like their images at all. Ingredients are pretty pale and chintzy. Prices are high and owner doesn't take any coupons.Disappointing compared to other subways. read more

I almost didn't post this because it's clear to any viewer that this location is already in poor shape, but the experience was noteworthy enough for me to share and my hope is that the owner may become motivated to improve the conditions. The sandwich artist who helped us was very friendly, helpful, and thorough about their job, but the store itself and the quality of ingredients was more than lackluster. The lettuce was old and brown, the spinach wilted, and the bread was so stale I couldn't chew the ends. The store also seems like it could use a deep clean, or maybe it's just outdated, which was the least of my concerns upon seeing the condition of the ingredients and some potential food handling concerns. read more

You know that smell? when you walk into a subway, fresh out of the oven bread/bakery smell? Hmmm. Well, you won't get it that at this location. Vegetable ingredients for sandwiches were not fresh and looked brown, wilty and generally unappetizing, bread was incredibly hard and disgustingly stale. Service however was good, hence one star otherwise not worth $10/sandwich or that friendly smile. Run, there are better alternatives who make sandwiches with fresh ingredients and restaurant cleanliness and this place is not it. read more

This subway just keeps going downhill. I've been coming here for years. Last time I went the owner charged me a different price than what the menu on the wall said. Then she walked into the back room and wouldn't open the door to the employee knocking on the door. Then the employee told me he couldn't do anything and was sorry. The employee turnover is crazy here. I've had employees tell me the owner isn't very good to work for. If you want subway skip this location. I live within walking distance and will definitely not be returning. Would not recommend!! read more

I made an online order and the sandwich did not come out anything as I ordered. Most notably it was missing the lettuce. It was very unpalatable. Difficult to get any resolution from ownership. read more

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Subway - Pit-Smoked Brisket Sub I must say for $6.99 for this 6" sandwich it was definitely not worth it, as I asked for it to be toasted and expected the meat to "HOT" but when I hate it is was extremely "COLD" and unenjoyable! read more

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Did an online order from this location, had to throw my sandwich away. Tasted like cigarettes. Foul.

I've been here several times because I live so close and it's convenient. But this is my last time. Bread is always stale and the owner is incredibly rude to her employees. I've never seen the same employee in there twice, and it's no surprise. She won't honor any coupons or National deals. Bait and switch. She is aggressive, rude and doesn't care about the customer at all. I'll go to Gene's Deli just up the street or JJ's cafe and support people that aren't angry, RUDE, greedy owners. Never again. read more

Terrible service they don't make your orders complete through Uber eats the sandwich wasn't even put together nor toasted and they had old hard salami that could've been from days ago I would highly not recommend this location or any other subway any more read more

This subway is across the street from work, so it's convenient to stop by during my lunch break. The first few visits I would go with a co worker and we would each order a 6 inch sub and a drink. The pricing here seems a little outrageous considering I paid $16 for two six in subs and one small fountain drink. The last two visits were the worst as I brought in a buy ANY sub get one free of equal or lesser value coupon to use with a friend. The Russian lady who owns this store told me I could only use the coupon for a 6 inch sub. The coupon says ANY size sub so I wanted to get a 12 inch sub to get a better value. She argued with me at the front desk, called corporate to get "an approval" of some kind, although she is the owner and could override the computer herself. After about ten minutes of waiting at the counter and holding up the line, she finally rung us up and let us get the 12 inch subs, with purchase of a drink. I went back yesterday with another coupon I received for a buy ANY 6 inch sub for $6 today only. My friend who is also a part of the subway rewards program had the same coupon so we went to take advantage of the $3 sub. As I went to the register to pay for mine the owner tried telling me that I had to buy a drink in order to get the sub for $3. Fine, anything to just sit down and enjoy my lunch. My friend however showed his coupon to her, and she told him his sandwich didn't qualify for the $3 sub... After the sandwich was already made and she knew we each had s coupon. The coupon says in caps ANY 6 inch sub. He ended up paying $7 for his sandwich. Do yourself a favor and drive one mile down the road to the Tigard subway. This woman is not worth your time or money. read more

Veggie is $1.50 more than other locations, still use plastic bags, and the service person was yelling across the room constantly while making my sandwich and checking me out. Also calls only female customers "honey". Worst subway ever. read more

Bait and Switch shop. They don't honor any national advertisements or coupons. There is no way to tell they don't honor coupons until you're already at the register and then they try to make it feel like it's your fault they don't honor coupons! The employees are nice and seem sincerely embarrassed by the owner's rude behavior toward customers. You'll get what you pay for here. Don't expect anything beyond an average sandwich and don't expect them to carry any of the great deals or sandwiches you see on TV. Even the $5 foot long advertisements aren't honored. I don't know why they even call it Subway if they don't participate in the promotions. It's just an average sandwich place. You can get a better sandwich elsewhere. Oh and they will nickle and dime you here for any veggie they feel is "extra" on your sandwich. If you want an AMAZING Subway sandwich and the best customer service ever go to the one in Tigard across from Fred Meyer!! Only a few minutes away and a million times better. The manager here should go there and learn how to really run a business. read more

Super great people here. They make you feel right at home. Been coming in here consistently for a year and never had a bad experience. A+

Amazing owner...the gal is so much fun, and is there working side by side with her staff to ensure great quality and experience. A week ago Tuesday, there was a new guy and he was incredibly friendly and a great sandwich maker. He is learning fast because I have a difficult order and he nailed it. Keep up the good work. I will buy you some ear plugs so you don't have to listen to your boss verbally abuse from across the room and in front of customers. Great entertainment!! Five more stars!!! read more

This place must be more expensive than the other Subways, $4.50 for a Veggie Delight 6" as opposed to the $3 Veggie Delight price I'm used to. I got this a small cup of soup for $7, the soup was lumpy and scraped out of the tray so I regret not speaking up and cancelling it when he started scraping it out of the container. The guy working was nice though, just overpriced compared to the other franchise options and the soup shouldn't be served in that condition. Next time I'll take the Muchas Gracias option across the street for the $5 Burrito with Chip and Salsa bar read more

The manager/owner lady with the heavy accent is incredibly rude and demanding. She makes me uncomfortable and always is hostile towards her employees. I want to come to a place where I'm appreciated as a person, not a sandwich and a price tag. Also, where the employees are appreciated. Happy, not rushed employees make better sandwiches. I realize she travels around to several subways. If she could kindly stay away from this one, the awesome remaining employees will bring the customers back. read more

Oh my what a morning! For whatever reason, my daughter loves subway sandwiches. So, who am I to not be father of the year and give her what she wants every now and then, even if its against my better judgement and budget. So, Sunday morning was day 2 of a volleyball camp at Lewis & Clark so my daughter and her friend wanted subway sandwiches for lunch. No problem, we'll swoop by there before camp and set them up for lunch. Well, the camp started at 9am and the Terwilliger store doesn't open until 9am so we had to go to plan B. I'll drop them off at camp, run back to Terwilliger Subway which is only 4 minutes away, and go back and make the drop at camp. Well, I get back to Terwilliger Subway and 2 employees roll into the store around 8:58am which I thought was odd timing to get the fresh bread rolling and ready to go. Anyhow, I was surfing around the web for a few minutes and didn't walk up to the door until 9:05am. Its locked and the girls clearly see i'm standing there, so I give it a couple more minutes. Next time I look up there is no one in sight, i knock on the door, no answer so i call the store # at 9:17 and I think i get the owner and tell her the door is locked. By 9:20, i've had it so I go to plan C which is the Barbur Subway. Arrive there at 9:25 and that door is locked, (sign says open at 9am). I hear the music playing, smell the fresh bread, but nobody is in sight, must have been in the back room but there are two way mirrors so i hazard a guess they know i'm there. I give that all of 5 minutes(they are getting 1 star too) and decide to move on to the Capitol Hwy Subway. I arrive there to a gal who looks like just rolled out of bed and proceed to my order, make small talk and I'm good to go. Last thing she says to me "I closed last night and had to open today, i'm a wreck". Felt bad for her but obviously poor scheduling by the management. Its now 9:36am, and by the time i get back to Lewis & Clark its 9:45. So, thats 30 minutes of my life I won't be getting back thanks to Subway. In some ways I feel bad because I believe this is a bigger issue in America of finding good help and retaining it with minimum wages. Must be tough on the manager but if you say you are open at 9am, make it happen even if it HAS TO BE YOU THAT OPENS THE STORE! read more

This location would be so much better without the Russian lady working there. She is pushy, rude to her employees, and makes terrible sandwiches. I'd bump this up a solid 2 stars if I didn't have to worry about her not toasting my sandwich. It's not a hard job, and everyone else seems to do it well, but she is too frazzled and rude to be in this line of business read more

They're like any other Subway I've been to. The people are polite, the bread is stale, the sandwiches are generally overpriced (compared to somewhere like Big Town Hero). It's a good 24 hours place though, so I'll keep stopping by every now and then. read more

Had to get a break job and decided to eat at this subway next door while I waited for my auto repair. I think one star is too much for this subway. Stale bread kept in cooler. Terrible ! Don't eat here. Go across the street to Frack Burger. I'm aye it is better. read more

Hate to pile on, but everything you're reading here is accurate. Quality is very poor, sandwich fell apart immediately, bread was stale, the manager is pushy and aggressive, and blasting the Christian prayer music at max volume is, ummmmm, not conducive to a pleasant meal. I thought all Subways were the same...not so much. Won't be back. Glad I got my soul saved, though! read more

The old lady at the counter, Liz, (who has a screw loose), was incredibly rude, then a large lady (a loud mouth) apparently felt the need to outdo the rudeness of the other. Rated #1 worst in customer service. read more

The store owner seems like she's constantly high on adderall and she's way too pushy towards her employees who really seem like they're desperate to quit. The bread isn't made every day as they should be. She keeps the same old pieces of bread days after they've been taken out of the oven (I've worked here for 7 months and this is true). Every night when the store closes, Subways require that the bread remaining in the cabinet is thrown away. Same thing with the cookies. Fresh cookies MUST be baked every day in the morning as said right on the cookie cabinet. The owner doesn't allow that in any of her four subway stores. The same stale, hard, disgusting bread is kept in the cabinet in order to "save money and time" along with the cookies. The owner does not care about any customers. She only cares about making profit. Do yourself a huge favor and don't support her poorly-managed stores. It is not worth it. read more

This Subway is right across the street from where I live. It's always empty it's never been busy when we go. The workers are super slow and don't multitask well when there are 3 or more customers. read more

this subway is a total rip-off! they do not participate in the "februany" or any other NATIONAL promotions! false advertising! bait and switch! greedy! her employees are great and very embarassed she refuses to honor the specials. i spoke with corporate subway three times within one month and the owner of this subway refuses to contact me. obviously she does not really care about her customers nor does she care she has lost a loyal, long-time customer. i will go elsewhere from now on and tell everyone i know how horribly this franchise is operated. also watch out for all her subways: 6302 SW Capitol Hwy, 11120SW Capitol Hwy, 8730 SW Terwilliger Bvd and 8952 SW Barbur Bvd. read more

maybe i lucked out stopping here on the new employee's first day, but she was very friendly and careful about getting my order right. my girlfriend gave me a very specific order, and when i brought her sandwich home she said it was textbook perfect. great value for the price too read more

This location does not honor any of the national deals or coupons. The owner snaps at her employees and corrects their every move. It makes for a very uncomfortable customer experience. A few of my sandwiches have been made with stale bread. read more

I will not go back to this location. Second time in a row that the bun tasted old. I asked my 10 year old daughter how she liked her sandwich and she said the bun didn't taste very good. I'm not sure what franchise requirements are but I plan on researching because I've never really had complaints except for this location. read more

does not participate in the $5 footlongs!!! watch out for the old bait and switch.

The service at this subway was unlike any sandwich shop experience I have ever had. I felt like I was part of the team in creating my own lunch delight. The tuna was particularly fresh and everything seemed up to par. Glad I came in. Good stuff. read more

The manager/owner with the Russian accent (I believe her name is Theresa) is incredibly rude. She yells at her employees, who are obviously trying to do their best, and even orders her customers around, acting as if they are slow and stupid if they take more than half a second to order what they want on their sub. If she wasn't the owner and boss she wouldn't have a job there for sure. I would highly recommend that anyone considering this spot to reconsider and go elsewhere. read more