This experience was exceptional! The company that installed my system has gone bankrupt so Tesla…read moredirected me to its trusted installers in the area. I picked Option one right at the top. Natasha was professional and very clear with communication from the start. She set proper expectations on communication with Tesla would take a week or two. The day she received the go ahead from Tesla she called and scheduled the install asap 4 days out. Later the same day they had a cancellation and were able to get everything scheduled the next day. Anthony and Jeremiah arrived at the beginning of the arrival window! They were professional, great with communication, and ready to work. I had several questions and they were prepared for all of them and super helpful. The battery removal and install took less than an hour. Naturally Tesla's update took twice as long. LOL. Still total time was under 3 hours. I have managed 100s of installers and worked in Solar, this was a fantastic expierence! Because the Tesla 3 has more storage than the 2 I asked about adding some of my Breakers to the back-up and they had options for us to do that. Obviously we Highly Recommend This Team!

Final Update: I just had Option One out at my home today to replace my inverters and I'm very happy…read moreto report my system looks to be back to fully working. The installers were awesome and got me going quickly. So regarding the communication issues I had with the company, things happen, people get busy and sometimes delays do occur. I'm just glad we were able to get everything resolved. Pricing, I did get a couple of additional quotes and Option One blew them out of the water. Could it be those other companies assumed I needed the parts and labor? Maybe, but I was very clear that I had the parts already. Bottom line it never hurts getting quotes and going from there. Service, so I got all the paperwork done yesterday early afternoon and was scheduled today (5/1) at 8am. I do realize there needs to be a buffer between appointment time and actual arrival time, I usually just assume an hour after the appointment time. But the techs were here at almost exactly 8am. As I have very limited knowledge on solar panels, the fact none of them fell off my roof (panels or techs) and nothing blew up, then it's safe to say they did a fantastic job. In the end my system is fixed and I'm happy. Also if I ever need work done on my system again I'm calling these guys up.

I should've known better than moving forward with Celestial Solar from the start. After giving me…read morean initial quote, they came back and said they underpriced it because they "didn't realize" my roof wasn't a shingle roof. That should've been the first red flag. I've had them out for annual system checks, and last year I specifically told the technician that air bubbles were coming into the pool whenever the solar system was running. I was told they couldn't find any issues. Fast forward to this year during their $240 spring startup service, and suddenly they "find" a broken vacuum release valve...conveniently after the 3-year warranty had expired. I was quoted $100 for that repair, but ended up being charged $135 on the invoice. There was also an issue with the actuator, and I was told it would be $360 to replace it. I initially planned to order the parts myself and have someone else install them, but after the technician spoke with the office, they offered to waive the $240 spring startup fee if I moved forward with their actuator replacement. I agreed based on that. Two weeks later, I received an invoice charging me for everything -- the actuator, the vacuum release valve, and the spring startup fee that I was explicitly told would be waived. I responded and made it clear I would not be paying that fee based on what was agreed to. I received no response. Then, a few days later, they charged my credit card $765 without my authorization. They used card information from a previous year's maintenance payment. I have since contacted my bank, and the charge is currently under investigation as unauthorized. If this is not resolved, I will be pursuing further action. This experience has been extremely frustrating. Poor communication, inconsistent pricing, and now an unauthorized charge. I would strongly recommend looking elsewhere.

Efficient, quality craftsmanship at a fair price. Had my…read morethermal pool panels replaced. Removal was quick and clean. They happily accommodated rescheduling the installation while the roof was being repaired. New panels were installed in a day and they look better and way more efficient that the old ones. Very pleased with the project

Best customer service I've seen in a long time. The installation was done perfectly and the system…read moreworks exactly as advertised. Extremely satisfied. Highly recommend.

We had our solar panels installed around 2 years ago now and have had nothing but a positive…read moreexperience thus far. Install was smooth and communication was good throughout the process. We got a good deal compared to other larger solar providers as well. Overall, highly recommend!

We had our 20 year old solar system upgraded and after interviewing several companies, we went…read morewith Sergio and SG Electrical. Impressed is an understatement, they didn't push a lease or additional items like others did, Sergio listened to our questions and addressed each one without any "fluff". When it came time for installation, the crew arrived on time, were very professional and the work was completed in time and we couldn't be more pleased. The new system with battery backup is awesome, and we highly recommend SG Electric if you are looking for solar or electrical work.

Sergio and team made quick work of my EV charger installation! Everything was completed as expected…read moreand there were no upsells or surprises.

These guys were fantastic! They came out, quickly diagnosed the issue with my solar panels, and got…read moreeverything fixed and running again in no time. Honest, efficient, and super reliable, and the pricing was very fair. I highly recommend them!

Please avoid this contractor. Don't waste your time. I called this contractor and they gave me a…read moreFriday date at 3:30. They never arrived or called me. I called several times before I could reach someone. The lady on the phone apologized and stated that the field person (Larry) was busy on a call and could not reach out. I said that was okay and asked to be rescheduled. They gave me the following Monday for 11:30. Once again no call and no one arrived. Since then I have called and left a message requesting a call back. They are not answering their phones or returning calls. This type of service is completely unprofessional.

We didn't end up selecting Stada Energy, but I still want to recognize how professional and…read moreresponsive they were--especially Leif. He was incredibly proactive, always texting updates so I didn't have to chase anyone down. He had the same diagnosis of our battery issues as the company we ultimately went with, and his pricing was right in line. Leif was thorough, transparent, and clearly committed to doing things the right way. Even after I let him know we had committed to another company for immediate help, he remained professional and respectful throughout. That kind of integrity really stood out. Honestly, I really wished there was a way to have Stada work alongside the other contractor--like a co-listing in real estate. It would've been great to have Leif on the job. If you're looking for a solar company that communicates clearly, respects your time, and knows what they're doing, Stada Energy is absolutely worth talking to.

Leif and Michelle couldn't have been more responsive, thorough, and friendly. They came out on…read moretheir day off to survey my site for a solar system and while they were there, helped me better understand my new property. Stada Energy is a small, local business with fair prices and friendly faces. I recommend them for your next desert solar job.

We had our solar panels installed by SolarMax and our overall experience has been very positive…read more  From first contact to ongoing customer support, SolarMax has exceeded our expectations. We were fortunate to have Ruben G. as our Account Manager.  Ruben was professional, pleasant and knowledgeable -- carefully listening to my questions and concerns and also sharing knowledge so I could better understand the phases of installation. Throughout the entire process - from design to permits, documentation to electrical requirements, we communicated with the various SolarMax team members to make sure we understood what the next steps would be. Every team member was courteous and competent, all of them did their part to complete our solar panel and battery project. We are happy with the service and expertise SolarMax has provided us and would recommend them to friends who are considering solar energy.  To Ruben - our renewed thanks!  We appreciate you for your work. To the entire SolarMax team - thank you for making this happen!

Update: received a detailed response on 2/26 along with the note below from Nicole that they were…read moreshort staffed. Update: I emailed them on 2/23 as requested by Nicole. Will update when I hear back. Would not recommend SolarMax at this point until they improve their customer service. Look into other companies and their service reviews since you will most likely have to contact them multiple times with questions about the system/billing. They were very prompt and quick with reaching out and getting back to us when they were trying to sell us solar. However, now that we have been customers for years and our sales rep left, it takes multiple calls to even get through to customer service and then multiple follow up calls after since they have to email other departments to get an answer and do not call back. It seems like they are short staffed and for a big company like this should invest in more staff for customer service. That way they can provide the same experience we received in the beginning. It's been almost a month after I initially contacted them and my question still has not been answered. Seems like there is only one customer service rep and she definitely needs help.