Isaiah was very warm in helping me fix my eyeglass frame.. that smile and accommodating gesture…read moremade me feel relaxed with him. He has a very good customer service to other people who came to visit the said store! Thank you Isaiah!

Came in the other day and was helped by Caleb. He was super knowledgeable and guided me through the…read morewhole process and adjusted my glasses to fit me. He had such a great vibe! I'm glad I was able to grab a pair that fits me well at a decent cost.

Terrence is my hero! Resolved all my issues right away with my sunglasses. Best sunglass hutread more

I purchased sunglasses from this location. Fortunately for me I already knew exactly what I wanted…read more The sales representative an older white lady, seemed completely uninterested in helping me. In fact I had my Prada glasses on me and I felt uncomfortable with her to the point where I had to show my case to prove I walked in with them. I ended up buying the glasses I wanted but they didn't work out. When I tried to return them the manager claimed that there was damage to the glasses. The glasses were Pristine and as they were sold to me. It seems like they try to reject returns so it doesn't come out of their commission. Do not waste your time or money at this store.

My favorite sunglasses ever are at this fantastic establishment run by the best guy this side of…read moreLong Island, Bernie! He has the most gorgeous selections and I am quite the sunnies snob!

I have a hard time finding frames small enough to fit my face. Bernie worked with me until we…read morefound one that fit and that I actually liked. Very nice, kind and patient person and so easy to work with. Highly recommend.

they are so nice and helpful, Helping me about my mom…read moresunglasses, very professional , thank you

Optical universe was an Amazing experience. Fast and…read moreReliable. Had my glasses fixed in less than 2 hours.

Found my fav pair of glasses at this store! They have a wide selection, great quality and stylish…read more Sebastian was very helpful and I will be back!

Great store. Always friendly and professional service. Best glasses. I am on my 3rd pair.read more

Haig is the best in the business and the selection is amazing for frames. He helped me find a cool…read moreset of frames and put in the best lenses I've ever looked through. I went back for prescription sunglasses a week later. I could hang in there for hours looking at frames.

Amazing! This has been a constant shop my father has gone too and their work is unmatched!read more

I had a phenomenal experience with Warby Parker and highly recommend them to anyone in need of an…read moreeye exam or new glasses. I came in with broken glasses, and an employee kindly took my lenses and placed them into donated frames, saving me the embarrassment of wearing glasses held together with duct tape. I also received my new glasses in less than four days after ordering. I was very impressed with the service and would definitely recommend Warby Parker!

The Warby Parker store in Studio City is the perfect sized store. It's clean and feels comfortable…read more There are plenty of paid metered street parking on Ventura Blvd. However, I just parked behind Starbucks where there were a couple spaces available. The customer service here is remarkable. The staff is all friendly and welcoming. I was greeted and asked if I needed assistance. I found what I wanted and was processed and the transaction was completed in a timely manner. I think regular eyeglasses with prescription is kind of a steal, but prescription sunglasses are kind of a scam, in my opinion. I bought with my heart and not my wallet this time. There was an irate w**te lady that complained and got the red carpet rolled out for her, which is so typical to cater to Karens. Nothing for a regular client or consumer, which is so sad. Let me stomp my feet, yell, and berate your staff and I'll get treated with extra grace and privilege. If you happen to be a Karen, Warby Parker welcomes you with open arms. LOL.

The Vintage Vibes are alive and thriving in this throwback thrifty Ventura Blvd shop that will…read moreknock the shoes, socks, shirts, skirts, jeans, slacks, pants, vest, jackets, uniforms, dresses, accessories and more off of you! I walked in feeling more than welcomes by the stylish bearded gent working up front on a weekend and was ready to spend! Unfortunately I was looking for some specific pieces for an event I was attending and though I got inspired by a lot I didn't find exactly what I sought... However I saw plenty (I hope will be there) when I return as it will be bought! There's plenty of room to maneuver about the store and deals that will make you want to endlessly explore. Pictures are welcome and so is everyone! Already can't wait to pop in again, it's been too long! Really great inventory, service and deals! Q Tip: They do ask for you not to take backpacks or small bags into the dressing rooms deep in back. Street parking only.

This is a very large store with quite a few items. I was shopping with two friends and we each…read morefound something to purchase. I took points off because we found quite a few items that were damaged and the prices are a bit steep for quite a bit. Service was helpful when asked questions, and on his phone with headphones the rest of the time.

Dr. Dodge is so kind and really informative!! He has such a great spirit and you can tell he loves…read morehis job. It was really cool to see the new gadgets they have in the office to test your vision. I have never used a VR headset in healthcare before! I parked in the neighborhood for free on Huston St and it was a short, scenic walk to the office. Otherwise they have a parking lot and do not validate.

I'm sad to write this review. I've been a patient of Dr. Dodge for several years, and my actual…read morevisits with him have always been pleasant. Unfortunately, for the past three years I've had repeated issues ordering contacts and glasses through the office. My most recent contact lens order is what finally prompted me to share my experience. About a month ago I ordered contacts and my card was charged around $300. After hearing nothing, I called to check in and was told the manufacturer "never delivered" my order. Immediately after that call, I received an email receipt from the office dated that same day--making it pretty clear the order hadn't been placed until I followed up. I understand mistakes happen, but this has happened before, and it's become a pattern. The tough part is that I'm now out of contacts while I wait (possibly another month). I also asked if I could get a sample pair to hold me over, and that request was declined, even though the delay was caused by the office not placing the order. As much as I've liked Dr. Dodge personally, the ordering/fulfillment process has been consistently unreliable, so I'll be taking my business elsewhere.

Dr Gomes and his staff are amazing..!!! Especially Lucy has…read morebeen patient and amazing helping me with all the selection they have 10/10 TIL next year

The customer service was awful. One employee in particular--the slim Hispanic man with a goatee was…read moreespecially unprofessional and unhelpful. He was dismissive, unfriendly, and made what should have been a simple interaction frustrating. Take your business elsewhere.