THE TOILETS DON'T FLUSH PROPERLY. The. Toilets. Don't. Flush. Properly. You stand and flush and it just swirls. You flush and hold it down and only half the waste disappears. DISGUSTING AND UNACCEPTABLE. The bathroom drain wouldn't drain properly. It was disgusting and unsanitary. The bathroom faucets were all broken. If you turned on the tub to fill up the shower head would spout. If you turned on the shower head to take a standing shower the bathtub spout gushed. And you were forced to stand or sit in a pool of water as disgusting water wouldn't drain. The beds are so painfully uncomfortable. They creak and the mattresses feel so dense. The pillows are flat and hard. I hate hate hate this place. Never ever will come back. I'd rather have slept in my car. read more

My boyfriend and I got the aquarium package for Saturday night. It was a pretty good deal. Location: The location was pretty convenient - 10 minute drive to the aquarium and near a bunch of convenience stores and such. It's also right next to a graveyard, which would be creepy and somewhat depressing, but there are herds of deer there! Awesome. Oh, and there's a golf course next to the graveyard too... Interesting. The place: We got the king with fireplace. The pictures on here are pretty accurate: spacious place, nice setup. Random comments; - The fireplace had a timer, which was pretty cool, but it didn't do much to warm up the place. Didn't try out the AC, but temperatures in the room were comfortable. - The bathroom is as the pictures show: really pretty. Too bad there's no sink space or fans whatsoever. The shower tiles are really cool! The shower-head might be a problem for taller people because it hangs a bit low and is non-adjustable, but it was fine for me because I'm short. - The bed is really comfortable! Lots of pillows and warm sheets. - There is a really tiny coffee table, which is really small, which was fine because we weren't in the room too much anyways. - The continental breakfast was delicious! Yoplait yogurt, Quaker oatmeal, and fresh bagels with cream cheese - my favorite breakfast. - Check-in is at 3pm, which is a bit late, and check-out is at 11am, which is super early. Not good if you want to sleep in, but I guess you can pay the extra $15 for early check-in and late checkout. Overall: Super cute place! I loved the setup of the room, especially the couch-like seats by the windows. Check-in and check-out times are inconvenient and annoying if you don't want to shell out the extra $15. It's a good deal (especially with the aquarium package) for a convenient location. read more

Today I received a letter in the mail from Sunset Inn regarding my stay. They apologized for the noise and offered me a small refund for one of the nights. I don't care much about the money at this point, I'm just pleased they responded to a customer so nicely. They also mentioned my review on here - I think it's great that they clearly pay attention to the reviews online! So, given this new info, Yay! I'm a fan. Should we come back and stay with them they even offered to let us pick our room, and then they'd go next door and bang around to make sure it is truly to our liking. Now THAT'S personal service :) Thank you Sunset Inn, for kind letter and concern. I'll definitely consider staying with you next time. read more

Insanely awesome hotel, right outside the gates for 17 mile drive, a block away from the ocean! That's all location specks, this place is inexpensive and really clean, there was wood floors, clean white sheets on a fluffy queen size mattress, a VIZIO 37 in TV, free wifi, and a fireplace. To make it even more cushy there was also a rainfall shower, pedestal sink, organic toiletries, and a cute little linen closet for your clothes! You can open the shutters to your room and hear the waves crashing! This place is a total jewel, and I would absolutely come back here again soon! read more

A long overdue update. We just keep coming back to this place and it has grown to be our favorite. Under new ownership since last year, the new owners took a nice place and made it even better. They also give us a discount for being return stayers. This last time Mike upgraded our room which is our new favorite. (Sorry to not disclose this as we don't want it getting too popular). If you're in the Monterey area and looking for a quiet, clean, contemporary-furnished place, this is it. I highly recommend Sunset Inn. It's also a short walk to Asilomar beach if enjoying a bottle of Pinot Noir at sunset is your thing...it's ours. read more

We booked a room through Orbitz to stay at the Sunset Inn on New Year's Eve (December 31st, 2014). 30 minutes before we were to check in at 3 PM we got a text on our phone that the Sunset Inn had cancelled our reservation due to what they claimed was an "inventory issue". We drove over 200 miles that same day and then at 2:30 in the afternoon as we were on our way from having lunch in Carmel we got that text telling us we no longer had a room to go to at the Sunset Inn. This is 100% unacceptable and it points to a complete lack of integrity on the part of the Sunset Inn. It doesn't matter at all if the Sunset Inn is a nice place to stay with nice rooms when the management/ownership lacks integrity. read more

My boyfriend and I came to the inn to stay while we celebrated my birthday that weekend. When we got there we checked in and were about to go to our room when the lady stopped us and said she had put us in a wrong room. We went back and she kept on saying how they mess up on rooms all the time but it was certainly not their fault. The room we had requested (and booked) was only available for one night, not two. As a recovery, she put us in the best room they had, which was very nice and beautiful. The bed, however, was very uncomfortable. The second night was worse. We got keys to our new room, and immediately upon entry, we found ants. That night at 1 a.m. we were woke up by the couple in the room next to us having VERY noisy sex, when we called the manager he said, "well I hope it stops" and hung up. The draining tub next door was also extremely noisy and prolonged. To say the least, we did not sleep that night. After our experience, we will never stay there again. read more

They were very hospitable and kind, exclaiming that their guests are like family. The parking was also quite ample.

I think they did remodel this place, because everything looked brand new. We had reserved a king sized guest room and were blown away when we actually checked in. The lobby is very small, but the room was spacious. The room had hardwood floors, a 42" flat screen TV, fireplace, small "dorm" sized fridge and a big bed with lots of pillows. The bathroom had new tile and the shower had a rain spout type shower head and with great water pressure. Everything had that newly remodeled Tuscan Italy look. Skip the free breakfast and use the wireless internet to find a place to grab breakfast in PG or Monterrey. We would stay here again. read more

Walked in without a reservation and asked if there was anything available. I was told that they had rooms available at a price $25 higher than their website. I told the lady sitting behind the desk about the price difference online and asked if I could get a room at the website price. I got a somewhat snooty reply that I couldn't get the online price and I would have to book the room online. Now why would I leave, find a computer and book an online reservation when I'm standing right in front of you! Needless to say I left and booked a room somewhere else. I have been here several times before but I think I'll pass from now on. read more

OK if can't find anywhere else to go... needs paint work and smells like ammonia.

Stayed in room 105. Wifi was very slow. Pretty much unuseable and there was a room above us that was loud. Kept me up most of the night hearing footsteps. The people working here were very nice and the location was great also. Room wasnt bad. Had a big bed and a fireplace. The shower was good. I actually fit. Im 6'3" and i had about 6 inches from my head to the shower head. Pretty cool the shower head came out the ceiling straight down. My stay wasnt bad except i didnt sleep well. Room wasnt too big. read more

Clean, well-decorated, mostly comfortable and mostly quiet. But after 5 nights of staying positive at the Sunset Inn, I'll try someplace else next time I visit Monterey and Pacific Grove. The Sunset Inn is showing its age and when plumbing problems that kept me from sleeping arose overnight, no one was available to fix the plumbing. My only recourse was to leave messages at the front desk, which was unstaffed from about 9 PM till 7 AM. No one ever returned my messages. The desk clerk graciously and rightfully volunteered to comp my room for the sleepless night when I finally got to the desk in the morning, but I was in town for a work-related conference. The day of meetings that I either missed or messed up cost me far more than the comped room. Even if I had been in town on vacation, I would have been very upset about missing so much of the day. The entire experience was hodge-podgy. For example, the duvet cover seemed new and was super soft. But the bottom sheet was pilled and felt like sand in the bed. The bathroom was clean, but stained and the towel bar was coming off the wall on one end. The fireplace was a nice way to warm the room at night, but the loud timer on it was distracting and the opposite of relaxing. The private porch was nice enough, but the wooden rail was visibly spotted with mold. I love shutters on windows decoratively, but the room had no other window treatments and a brightly lit parking lot, so the room was never dark; furthermore, the open shutters didn't provide privacy when open, so I was still working in artificial light the few times I retreated to the room during the day....Hotels should stick to what is proven to work, sheer curtains covered by light-blocking curtains! Of course, these issues are common in tourist towns where part of the charm is getting away from the corporate chain hotels and restaurants. But I picked the Sunset Inn because of a few tips about the particular room I booked being very quiet. Once I got to the area, I realized that any hotel along Asilomar Blvd was going to be quiet. I'm sure that I will return to the peninsula sooner than later, but as I've said, I'll be trying someplace else. read more

This place has a lot of things going for it: short walk to the beach (Point Pinos = beautiful!); is located in a quaint neighborhood; quick drive to Cannery Row; community fire pit. The staff is also very nice! But there are some oddities too: layout of the room (105 - King bed w/ fireplace) was a little strange with the mini fridge pushed up next to the fireplace. The cable box was also dangling out from behind the TV. The free breakfast options were doughnuts, fruit, instant oatmeal, yogurt, coffee, and tea. My wife and I visit Monterey each year. I would stay here again if other options were limited, but it probably wouldn't be my first choice again. read more

Loved the location! It was very close to the beach and as the name states there was an amazing sunset. One thing that unfortunately made our stay a little weird was really early in the morning my boyfriend and I heard a very loud noise and our power went out.. We looked outside and the neighboring addresses had power but it looked like no one at the Sunset Inn did? We couldn't go back to sleep but luckily we were able to catch an amazing sunrise at the beach. read more

My boyfriend and I stayed here the weekend after Valentine's Day and I was definitely suprised at how beautiful this place is. The staff is friendly and the rooms were perfect for a couple. The only downfall was that the walls are VERY thin. I would suggest not talking so loudly about personal things when you're in the bathroom especially. I heard our neighbor's full conversation while fixing my hair in the bathroom. Aside from the paper thin walls, I would definitely recommend this place to anyone staying in Pacific Grove. read more

My boyfriend and I stayed two nights at the Sunset Inn in February 2012. Not only was it clean and reasonably priced. The staff (Barbara) was very accommodating and friendly. We had the fireplace and jacuzzi room and were very happy with both options. The beach was very close and several tasty restaurants were located nearby. We'll be back. read more

We checked in tonight and Rishi made every effort to make us comfortable and was very attentive to our needs. His service was excellent and kind. Thank you Rishi! read more

My husband and I stayed here for the second half of our trip and it was so nice. The room smelled clean as soon as you walked in, lots of space, shower was so nice. The staff were super friendly. We will definitely stay here again. read more

The sunset inn was perfect for our getaway to Monterey. Walking distance to the beach and a good location to other attractions. I love Pacific Grove and the quiet area. It was our first time there and we definitely will be returning. My boyfriend and I booked a King Room w/ Fireplace and Jacuzzi Tub. The units are private and quiet. I was a little skeptical after reading some bad reviews about the noise but we had no problems with that at all. We loved our stay! Breakfast was simple but plenty for us: fruit, yogurt, donuts, coffee. Bed was comfortable and the size of the room was perfect for us. Overall I think it was a great stay for the price we paid in the beautiful Pacific Grove! The only minor con about our stay was that the tub was slow to drain. There was no problem when relaxing in the Jacuzzi but it did fill up with water a few inches while showering. Nothing I couldn't handle! I definitely reccomend the Sunset Inn. read more

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Hubs and I spent his birthday here last September (2015) and we had a lovely time and we decided to come back for our anniversary this past weekend. Both visits we had the room with: King size bed with fireplace and rainshower, we loved the spaciousness of the room, the coziness of the fireplace and luxury of the shower. Easy parking, one night we had to park near the street but it was fine. We have only stayed in the one-story rooms which we love so no one is noisy above us. The breakfast is pretty basic (fruit, pastry, yogurt, coffee) but nice for a quick bite before hitting the road. We love the proximity to Asilomar Beach and downtown Monterey/Cannery Row... it's perfect for couples getting away for a night or the weekend, it's quiet and peaceful and absolutely quaint and lovely. Everyone at the office are really welcoming, kind and helpful. Wi-Fi is good and tv channels were enough to stay entertained. read more

We loved this place the few times we stayed here. Unfortunately the last time we stayed it was a horrible night. A group of possibly band members showed up and took up a few rooms. This is a quaint quiet place until they showed up. They stopped being loud around 2am and started up again around 6am. The front desk lady apologized and offered to take one night off of our stay. We also had a defective room key that we had to move rooms in the middle of the stay. She gave me a receipt that showed the credit. The credit never showed up. I contacted the Inn Via Email, Fax and numerous calls and nothing in return. Very sad! We won't be back. read more

We stayed here one night and were very happy. We purchased two-days-for-the-price-of-one Aquarium tickets from Barbara, the manager. She was very helpful and gave us good information about everything we asked. The room was clean and quiet (and we went to bed very early). The location was great....a short ride to the aquarium and a short walk to the shoreline. We had been in Monterey and Carmel before, but Pacific Grove was a revelation. It's a nice little town with shops and restaurants aimed for the residents not tourists. We were very happy. read more

This Barbara everybody raves about must be the weekend lady. The guy working the front desk during the week--we'll call him "Tom"--could not possibly have been any more unfriendly and unhelpful. He really, REALLY hated his job, or hated me (though not sure why), or both. Answering even the most simple of questions seemed to cause him the most incredible suffering imaginable. Sorry to disturb your internet surfing, fella--the Bon Iver fan page will still be there when you get back. I paid up front on the Inn's website to get the best possible rate, and upon arrival discovered that the room assigned to me was right next to the entrance. Observing the flow of constant traffic on the road and hearing the neighbor's dogs barking across the street, I headed back to the office to politely ask Tom if he had anything further back in the complex. After reacting as if he had just caught a whiff of the worst fart ever, he begrudgingly checked his computer and advised that he had nothing else for that type of room and rate, then fell silent--likely hoping that I would give up. I then asked him what he had as far as upgrades go, and he replied that he had one of the jacuzi rooms available for an extra $27 over the two nights I would be staying there. I accepted and was pleased to see that my room was all the way in the back--even if the WIFI was pretty weak in that location. I should've stayed up front. That night was quiet, but I was awakened early the next morning by a couple of guys making a huge racket upstairs--bumping and banging and listening to E-40. Turns out that they were remodeling the room upstairs and would be there all day long, late into the evening. Tom had neglected to tell me this work would be happening, and when I stopped by to gently chide him, he was, of course, completely indifferent and could not tell me when the work would end. And no, Tom did not offer to refund the extra money I had paid for the upgrade. He absolutely should have, but he didn't. He's Tom, after all. I'd call the guy a racist, but we were both white. The room itself--regardless of extraneous activities--was relatively clean and comfortable. Only major complaint I have was the condition of the bathroom. I would strongly advise against drinking from the faucet, as the strong odor of mildew was prevalent whenever it was turned on. There was also plentiful black mold to be found in the shower. As for the location, the Sunset Inn really cannot be beat. The beautiful Asilomar State beach is just an 8 minute walk (or 1 minute drive, if you're lazy like me) from your front door. All things considered, I'd probably give this place a solid 4 stars if it wasn't for Tom. Too bad he seems to take his customers and surroundings for granted. read more

We got a good price which resulted in what I considered to be great value. The room was clean, appealing, and had character completely missing from the chain hotels. This is a beautiful area to visit and a nice place to stay. read more

Would never stay here again. Sure, it is close to everything, but most motels in Pacific Grove are. The biggest complaint is the noise from other guests. We had a downstairs room and the people up above sounded like they were rearranging furniture for hours. And walking in heavy boots. There are plenty of other options in the area, so this one is out for us read more

Nice quaint little rooms. The staff is great, there is a simple, but serviceable continental breakfast that you can eat by their fire pit, nice staff, and everything is well done. The only real drawback is that there is not a lot of room to set out your suitcases, no desk, etc like in a bigger hotel. When on the peninsula, Pacific Grove is always my favorite place to stay, and Sunset Inn has been added to my list of good options for certain. Be sure to go to the lighthouse and visit the entire shoreline from the lighthouse to Asilomar beach. read more

Nice fireplace and large king bed, comfy linens, quiet room. Decent sized room, cozy. Close parking to your room. We were hoping to get the jacuzzi bathroom, but they were sold out. The rain shower was absolutely terrible for lack of water pressure. I have shoulder length hair and had to wash my hair in the sink. The day we left I didn't even bother washing my hair, it was a pain in the a**. They serve a decent continental breakfast and the manager was pretty helpful at making tourist arrangements; whale watching. I would not stay here again unless I checked to accommodations; the bathroom's water pressure. read more

A short walk to Asilomar Beach and about 1 mile away from the Aquarium and restaurants. We were lucky enough to find a place that didn't require a minimum stay over the Labor Day weekend and it was pretty quiet for the most part. The rooms have been recenly renovated so it was a pleasant surprise but the mattress/pillow were not too comfortable. Wifi and parking is free and rooms (ours is with a full size bed) are a bit small so OK if you just need a bed for the night. I'd say this is less than a B&B but better than most motels/Inns. read more

This place was great for what it is. Cute, charming room and decor. It was clean, and the staff was friendly. It did smell like smoke when we first arrived, but there are plenty of windows to open and air out the room, which took care of the smell by the time we got back from dinner. The only drawback was no fan/air in the room or bathroom, but it wasn't a big deal. I just cracked the windows at night to keep the room cool. read more

I love how peaceful and quiet this place was. The linens and decor need some slight updating but I wanted to give the 5 stars due to Barbara and how extremely accommodating she was, even during a busy holiday weekend. She made everything very easy with check in and check out. I hope to visit again sometime soon. Loved the fireplaces! read more

If this place had a better lobby (in both the sense of space and staff) and better amenities, I would probably give it 4+ stars. The lobby is tiiiiny. I can't imagine more than 5 people in there comfortably. The woman behind the desk isn't great for ideas of local things to do and was not very helpful in terms of outdoor activities. There's not really much in terms of grounds, just rooms and parking spots. I think there's a hot tub, but it wasn't open when we went. Our room was pretty nice. It was the Queen with Whirlpool and it was nice. Also had a fireplace and a large tv. I do wish the bed, sheets, blankets, and towels were more plush. We may come back just because it's nice enough and fits the budget. read more

We used to love staying here. Then they renovated, and proceeded to hike their rates way up, not in line with their renovations. They double charged us, my husband called and called and the lady who runs the place would do nothing about it. Never got our money back AND were disappointed in their renovations. Used to be quaint and inexpensive. Not sure what happened, they may have changed ownership, not sure but won't ever go back. read more

Checked in last night for a 2 night stay here for a working weekend. Nice spacious rooms, fabulous jetted tub and great shower head, nice remodel, no microwave however. Great price too!! Barbara and staff were very helpful. read more

After not having any luck finding a decent hotel that was affordable, I decided to use yelp as my yellow pages. I came across a section that had special offers and that's how I came across Sunset Inn. I found a room with a fireplace and the awesome part was that it was within my price range, so I booked it. My husband and I get to the hotel room and I was amazed. Once seeing the room, the deal I got seemed even better. The room was spacious (rm. 101). I loooove hardwood floors, especially in hotels because then I don't have to worry about dirty carpeting. The bathroom, too, was very nice and clean. Overall, the room was modern and did not look like every other hotel I've stayed in. The beach was close and the town was very cute and picturesque. I would definitely stay there again. read more

This was an ok place...........nothing to brag about............beds were hard, fireplace did not work, you can hear everything your neighbors are saying, plumbing barely works and you definitely know when your neighbor is taking a shower, there is no table to eat (yet they give you a fridge) and is just not worth spending the money just to be close to a so so beach. I recommend you find a better place to be this close to the water. read more

We have stayed here twice within the last 6 months. It is very quiet and a short stroll to the beach! We found it very clean and cozy. The staff was friendly. read more

Perfect place. CLEAN! Flatscreen tv, fireplace, hardwood floors, and plenty of parking. Quiet but close to Asilomar Beach, 17 mile drive, Pebble Beach, Carmel by the Sea, and Monterey. If you want to get away from the hustle and buzz of the busy city but still have fun during the day this spot is your best bet. The price was more than fair for the room. We checked in and wine and cheese was available for free in the lobby. Barbara is super sweet and will give you great advice about surrounding attractions. I'll definitely be back! read more

We've stayed at the Sunset Inn several times over the past 10 years. We visited again this month and figured I should give a review. We have stayed in several different rooms, but this visit we were in room 116 which was clean and quiet. The only room that we've stayed in that we didn't care for was 104, it's on the smaller side and you can hear the guests in the room next to you, other than that, we have enjoyed every room and they have always been very clean which is really important to me. Breakfast is available from 8am to 10am, as others have stated, it's limited somewhat limited, but it's convenient and free! During our stay the breakfast consisted of yogurt, bananas, instant oatmeal, cereal, donuts, orange juice, water and coffee, which was perfect for us. We also love the location of this cottage like hotel, it's walking distance to Asilomar State Beach and Point Pinos Lighthouse. Downtown Pacific Grove is just a few blocks away and Cannery Row is a 2-3 minute car ride. Sunset Inn has a pleasant and helpful front desk staff/newer owner. When the owner found out my son and I were both celebrating our birthdays, he went above and beyond to make our stay a memorable one. I highly recommend Sunset Inn and hope to be back soon! read more

I stayed here for one night in the heart of August. We paid about $250 for a room over the manager's office. The room was good. The king size bed was exceptionally comfortable. I was really disappointed we didn't have a room with a jacuzzi, since the amenity is heavily advertised. Also, the shower is very pretty (as mentioned in other reviews), but is completely not functional. It felt like showering under a low-pressure sprinkler. read more