Excellent service. Great quality! I'd recommend their service to anyone who needs blinds done.read more

1/5 -- WARNING: This company does not honor its warranties. Do not give them your business…read more I wish I could give zero stars. After spending significant money on window shades and a service contract with a stated LIFETIME product warranty and one-year labor warranty, I am left with defective products and a company that has completely ghosted me. Here's what I'm dealing with: -- The shades have NO temperature control whatsoever -- a fundamental failure for a product sold for climate comfort. -- The strings are physically coming apart, with threads unraveling -- a sign of cheap, low-quality materials that should never have been sold or installed. -- Despite multiple attempts to get service, the company has REFUSED to send a technician, honor the warranty, or even have a professional conversation about resolution. This is not a misunderstanding. The warranty terms are written clearly in the service contract. They are simply choosing not to honor it. Potential customers, please hear this: the professionalism ends the moment your check clears. After that, you are on your own with defective products and a company that will not pick up the phone. We are now taking this matter to court to enforce the contract and hold this company accountable. I am documenting everything and encouraging anyone else who has experienced the same to do the same. Don't make the mistake I made.

We had a wonderful experience with Gladys to select blinds for our living room, a home office and…read morethree bedrooms. She is very personable and made two visits to our home to help us choose, and she helped us think through the best options for our budget. Our blinds were just installed and we are very happy with our choices and our investment.

Gladys is the best worker who has ever visited our home. She had Jeff install…read moreshutters in our family room and kitchen which reduced the temperature in those two rooms. Today, I called her at 7:19 a.m., and she was already talking to her suppliers.

We had a 20-foot automatic awning installed today by Sun Blinds. The blind extends over our back…read moredeck. The fabric is from Sunbrella. The arms supporting the blinds are driven by a remotely controlled motor that runs quietly and smoothly. We contacted SunBlinds initially through Costco, which is giving us 20% back on the total. Our interactions with the Sunblinds people have been great, from the rep who came out to our house for the quote to the installation crew led by Hunter. Hunter and his assistant did an excellent job on the installation and Hunter took the time to explain how to use all the features with very useful tips on using the blinds. The installed awning works perfectly, and we are thrilled to finally be able to sit comfortably on our south-facing deck during the midday sun. Overall, a 5-star experience. We heartily recommend Sun Blinds and will use them again if we need blinds in the future.

I got new vertical blinds installed at my home, and the designer London was fantastic! My living…read moreroom looks much better now :).

What a great family-owned and operated business that focuses on quality and customer service. When…read morewe were looking for shutters for our new home, the reviews for 5 Star Shutters & Blinds made them a must call, and we are glad we did. Ciera, Jesse, Lacey, and Sheena were all fantastic. From measuring the windows to the install, we could not be happier with our purchase and experience. We received two quotes while shopping for shutters and 5 Star made the choice easy when they provided a lower price than a big box store, plus supporting a local family business was the cherry on top. We were notified yesterday our shutters had arrived and they were installed today. The Norman composite shutters we purchased are gorgeous and transformed our home. I cannot thank Jesse and Lacey enough for the thorough, professional, and respectful install today. We had family over during the installation, and one of our relatives plans on using 5 Star for their project. If you are like me and spend a lot of time researching before a purchase, do yourself a favor and call 5 Star Shutters & Blinds. You won't be disappointed. It's been a while since I have experienced personalized customer service like they provide. They clearly take pride in their craft. There is a reason 5 Star Shutters & Blinds has...five stars.

My partner and I love working with 5 Star Shutters & Blinds. We had 22 Norman cellular shades…read moreinstalled and the experience was fantastic. Ciera was a pleasure to work with, very responsive over text and email, which made scheduling for measurements and install easy. It's a great family-owned business; Ciera and Jesse did the installs themselves and were quick, friendly, and gave great guidance. They went the extra mile, from bringing out sample books so we could pick the perfect colors to providing temporary stick-on blinds while we waited for our order. The blackout shades in the bedrooms are awesome, and the pricing was very reasonable. We'll definitely use them again in the future. Highly recommend!

The previous owner of our home worked with JMK Shutters for the cellular shades installed in the…read morebedrooms. We were interested in changing them out for motorized shades and Rommel came out to our home for the consultation. He explained that the original cellular shades could not be retro-fitted to be motorized, so we would have to buy new sets. No problem - and totally understandable! Rommel was very patient and thorough with his explanation of why and working with us to understand our project. We ended up purchasing four sets of shades for our primary bedroom to cover two large windows with a two-layer, motorized system of black-out and light-filtering cellular shades. Rommel's installation team (Rene and Martin) were amazing - super fast, diligent, and competent! They also moved the original set of cellular shades we had to our living room, which meant we didn't lose them after all! They also updated the cord pulls for the original set, which we appreciated. The motorized shades have been such a wonderful addition to our master bedroom! We love the total darkness it provides for sleeping in -- and the automatic scheduler to lower / raise the shades as well has proven very convenient. We are VERY pleased with this upgrade. Overall, JMK Shutters offers a comprehensive, customer-first experience. Their team is knowledgeable, competent, and on-time. We have only good things to say about Rommel, Rene, and Martin and would consider them again for future work.

Rommel was on time and up to the point. He answered all my questions and was not pushy at all…read more Their pricing was decent. Im bery happy with my shutters. Thank you Rommel!

I've been using this place for many years! They installed our hunter Douglas shades and when we…read moreneeded repairs years later they were super helpful! Highly recommended. They will come to your house for measurements and find the best fit for the house.

I had (2) Hunter Douglas blinds that get sunlight all day. Over the years, the blinds started to…read morepeel and delaminate. Samantha helped me get the blinds replaced. I also had some other blinds that needed re-stringing and those were taken care of promptly. Overall, great experience.

Eric B did such a great job of installation of the many many blinds and window shutters we had…read moreordered ~ very efficient with process and was also super friendly! Love our new window coverings!

Robert did amazing - he installed our blinds in a very timely manner - and was able to answer our…read morequestions regarding operation. His attention to detail made the final presentation of the blinds exactly how we imagined it. Would definitely work with bay home and window again!

Exceptional Service, Quality, and Value…read more Working with Brooks at Creative Shades was an outstanding experience from start to finish. From the moment I placed my order to the final installation, every step was handled with professionalism, clear communication, and genuine care. The craftsmanship and attention to detail are exceptional, and the finished window treatments completely transformed the space. What really stood out was the value. The pricing was fair, transparent, and competitive, especially considering the level of expertise, customization, and service provided. It's rare to find a company that delivers this combination of quality and affordability. Creative Shades is, without question, the best window treatment company in the San Ramon Valley. I'm thrilled with the results and would recommend Brooks to anyone looking for top‑tier work and true long‑term value.

Brooks was very knowledgeable and a pleasure to work with, ensuring we were happy with our new…read moreblinds!