First of all, they need to clean the shower see the picture below -the corners were cracked and…read moremoldy. The ice machine was broken I clearly asked for a first floor room when I made reservations because of a torn meniscus and I called the day of to remind them - when I got there, even though it was 3:30 in the afternoon, they said they were all reserved. Did not like this hotel at all would never stay there again and would not recommend

Just beautiful place. Workers were so nice and the man at the front desk was playing good music…read more The room was so nice and clean. I love the desk area it has lots of room. As for the downsides... the pool is dirty and the elevator is slow. This hotel is still great though and if I come around here again I'll definitely come here

The booking to make a reservation was so easy at this Holiday Inn in comparison to the Holiday Inn…read morein Horse Cave City, KY. If one calls the number, it goes straight to the front desk, not to a reservations call center. Good first impression. Had checked in to this hotel for business and it was some way in from the road that it is towards the back of a bunch of businesses on a side street. You have to use a middle of the road turning lane to get to it if coming from I-75 (I hate unprotected turns, much prefer a signal light). It is right next door to a Super 8. When I entered, the gal on staff (4:30 p.m. on 3/18) was super nice. She was able to get my reservation up and assign me a room. I noticed, however, that when I reached my room, the lock was holding the door open. I went back down to ask and she stated that when cleaning crew do that, it is to alert another among them to replace towels. I told her this and she immediately left her post and came with me to resolve the issue. She even gave me two cookies for free (not sure if cookies are free anyway. They look like the free ones, one to a plastic sealed pouch and they were GOOD.) After entering the room, it was definitely spacious, much bigger than the other Holiday Inn I stayed at in Horse Cave City, KY. The distance from the bed to the t.v. was a lot and the entry way had its own room and to the left was the bathroom. The bathroom has a shower stall instead of a bath tub (which I like). One other thing I like about this bathroom is that the toilet paper rolls are right next to the toilet. OMG!!! You do not know how many hotels there are where the toilet paper is like steps away to get or in some awkward place where one has to contort in order to get to. The breakfast was not bad either. It has all the hot and cold foods one would find. Specifically, I just want to point out that the sausage pork patties at this location are done well! Props to the individual who puts out the breakfast. They were brown and crispy, not still grey and floppy. This location does not have turkey sausage patties, however, and does not have the egg beater yellow eggs as an option either. This is just something I noticed in comparison to the Holiday Inn in Horse Cave City, KY. Four issues I found: There is no trashcan next to the coffee machine area. There is one trashcan near the desk area (near the t.v.) and one trashcan near the bathroom. It was kind of inconvenient to have to walk from the coffee area to either of these spots to throw anything away. The shower stall door, the one closest to the shower head, one cannot get to immediately after entering the bathroom. The door radius basically takes up all the space and so one has to enter through the second sliding door towards the back of the shower. With sliding door showers, I always have the door with the handle on the outside as the front and the one with the handle, inside, towards the back. One cannot have it this way because of the radius of the door opening and covering the front part. The breakfast area, where the hot tubs (LOL...because hot tubs should be located in the pool area) are with the biscuits and gravy, pork sausage, and white omelets are located; who in the heck designed that layout? Like other hotels I have been to, one has to hold the lid open, spoon the item into a plate, while also holding the plate and hope the lid does not fall back down to cover the hot tub. Maybe make more counterspace so that one can put a plate down and be able to hold the lid of the hot tub while spooning the item onto the plate? I do not have three hands! The elevators did not have inspection certificates in them.

NOT PET FRIENDLY... The website indicates that this…read morelocation is pet friendly however they have signs posted throughout the lobby and on the registration form that pets are not permitted, this includes service animals. We didn't have our pup with us so it didn't matter to us however for anyone that books a room through a website specifically for a pet friendly location they will be very disappointed when they arrive with their pet and then turned away without a refund. The room was basic but clean.

I typically do not leave reviews but because of how our situation was handled I feel it's important…read morefor people to know how a recent stay went from 6/12/26 - 6/15/26. Our stay at this place was a total disappointment. First I booked on Priceline which was easy, however our room looked nothing like what we had booked. Our room was super outdated, the walls had spill drips everywhere, mold in the shower area on the walls. Stains on the black carpet. The room of which I thought I booked was updated nice wood floors, nice updated bathroom, not what we walked into. My husband and I were waking up with new bug bites every morning but we were thinking it was chigger bites because we were outside a lot. After research it looked like they could have been bed bug bites but we couldn't find any. We were so confused. So we had our bedding changed just in case on 6/14/26. Which we asked for our room to be cleaned that day and it wasn't, when we got back at 3:30pm, I had to call down and try to get my room cleaned. Anyways, the morning of, the 15th, we got up and we found a bug on the bed and we used google lens and ChatGPT of both which said it was a bed bug. I then looked up a bunch of pictures of bed bugs and sure enough, that's what it was. My husband called down to the front desk right away and the lady came upstairs, saw it for herself, grabbed the bug after taking a picture and threw it away. She said it was disgusting and apologized and said someone would call me as we were getting ready to head out and nobody from management or owner was going to be in until 10:30 or later. A manger called me at 12pm and said all they could do was refund the early check in fee of $35 and that they checked the room there was nothing there and the picture that was taken was blurry so they couldn't tell exactly what it was. My husband has over 40 bed bug bites on him, I have a handful and thankfully my baby was sleeping in a bassinet set up and hoping she doesn't get any on the way home. They made it seem like we bottled one up and put it there on purpose over the phone. This isn't just a small inconvenience this is itchiness and pain for 1-3 weeks and we have to figure out how to clean EVERYTHING and not drag them into my house and all they did was refund us an early check in fee!?! The lady I talked to said they were going to call back and I never received a call. I waited exactly a whole week later and called back asking for a GM or owner as they promised one would call me back. The owner was there and said there are no bugs, they take it seriously and can assure me someone did call me even though I have no voicemail or missed call from them. As I was explaining things and making it known I was unhappy, I was being talked over and it was end of there day and instead of looking into some kind of compensation or solution now, they are dragging it out another day and are suppose to call me back. They did call me back and again they don't have bugs it could have gotten there many ways and not doing anything other than the early check in fee and corporate said they can't do anything either. Unacceptable and do not stay here. Spend your money else where on a place that is clean, doesn't false advertise and somewhere that will take care of you if something were to happen.

So my second experience here was not too bad; however, still some issues. I was able to check in…read moreand get a king size bed room on the 1st floor (hated climbing the stairs the first time). The room has a couch in the entry way, king sized bed (photo 9 out of 108) and a really nice looking shower in the bathroom (photo 29 out of 108). The issues I have found on my first day here is that the spray from the sink goes off to the side (room 23) and the t.v., though a big improvement to the cable package since last time (has travel channel, Discovery, etc.) has a set volume. Every time I hit the volume button, it has two options (shows icons of headphones and tv), but the increase and decrease of the volume is only shown over the headset icon. From the remote itself, I cannot cursor to the t.v. icon (which is how I think could increase the volume) and so I have to stay with a set low volume. It kind of aggravated me. Apparently, it seems like it is random. In the morning, the volume changed over to speakers. Weird. The breakfast today was great. The sausage patties were cooked well. They also have cheese omelets which makes this location unique. The only item I did not see was yogurt (which I do not usually eat anyway, but I see at other hotels). The juice dispenser has four options (orange juice, apple juice, cranberry juice, and water). I always love taking the cranberry juice if its an option. The breakfast board, that lists out the items for what will be put out for breakfast every day is a bit misleading though. They have sausage patty listed for one day and the rest they have "sausage." I thought it may have been sausage links, but I had just seen sausage patties. One might as well take the time to write the whole two words out. It would have been nice to see sausage links though to change things up.

What a great stop! We needed to get off the road last night as it was raining and we didn't want to…read morepush it traveling on thanksgiving holiday. We stopped in Corbin KY This hotel did not disappoint! The young man at the desk was so professional and made our check in quick and easy. He even gave us an upgrade. The lobby was so inviting and spacious. Our room was awesome. Best one yet at a holiday inn Express! We had a corner suite in the third floor. So many windows! Five! Some were floor to ceiling! Very large suite. The king bed was so comfortable. Felt like a five star hotel bed with luxurious linens. The breakfast was ready at 0630 like they said. I was impressed they even had decaf coffee ready! The lobby has a two story open room with lots of windows and a huge. Very nice location too. If you are one of those who need Starbucks, you ate in luck as i saw one across the street There is a small gym too which helps to stay fit while traveling

Great hotel. Breakfast was wonderful and Ryan the front desk guy was Aces. I will stay here…read moreagain.

We loved staying here. The place is cozy and comfortable. The staff tries very hard to make you…read morefeel welcomed and assist you in any way they can. I loved their creative breakfast menus as well. Our bed was super comfortable and I would stay there again for sure!

This was a wonderful place. We came to see our nephew receive his white coat at Lincoln Memorial…read moreand this location was PERFECT. The staff could not have been more wonderful, the rooms were comfortable and provided what each person needed in our party. The breakfast was OMG!!! This is a gem and just surrounded by so much walkable beauty. Lots of opportunity to shop locally and to explore a very beautiful part of the country. I also appreciate the care they provided to my 80+ year old mom when she just wanted to sit on the porch- they made sure she was comfortable and even helped her get on the internet when she couldn't figure it out. The best hospitality EVER!

Clean, well run and comfortable. Great value for price. Not fancy great location if you're visiting…read morethe college.

Great little inn, really cool town! Here for baseball weekend, hiking. Visit Angelo's and…read moreNineteen19, good people, great service.

Amazing place to visit. The falls are truly a wonder of nature. Very accessible and plenty to do…read morefor a short vacation. Lots of hiking opportunity. The pool is decent enough. Staff was friendly. We stayed in a cabin and they're alright. Some of the stuff inside is dated but seemed to be cleaned well enough for us and everything inside worked. Definitely worth checking out the falls. You will not regret it.

Cumberland Park is one of my favorite state parks to visit. We have visited twice and loved it both…read moretimes. The first visit we stayed during covid in December so it was just our group of 4 and one other couple staying in the resort. It was nice because it felt so private. We stayed in the resort rooms and we were surprised with how nice they are. Everything was clean. It was a bit small but we made it work. The second visit we stayed in their cabins and preferred it more. we got 2 bedrooms and each one had 2 beds so all of us slept comfortably. I loved that the cabin comes with a full kitchen and table so we spent our night playing board games. The park itself has so much to do. There are tons of hiking trails, horseback riding and even boat tours that take you up close to the waterfall. You have to go to the Moon bow at least once in your lifetime. It's when the moon hits the water at the right angle and you see a rainbow at night. It is a cool experience but it does get really crowded so you may want to come early. Cumberland Falls gave me unrealistic expectations for state parks because this what I feel like most state parks should be like.

If you have no other option, you can stay here, but I expected much better from a Hampton Inn…read more The hospitality industry is all about making guests feel welcome. After all, hotels and motels refer to their customers as guests, and the front desk staff should reflect that attitude. When we arrived, the front desk employee was on the phone. He didn't even look up to acknowledge us or offer a simple greeting. Instead, we stood there waiting while he finished his conversation at his own pace before finally attending to us. The room itself was another disappointment. It felt very damp and had a musty, moldy smell. The bathroom had no exhaust fan, which likely contributed to the moisture problem. The bed linens and covers did not feel freshly washed or clean. Fortunately, I always travel with my own throw blanket and pillow, so I ended up using those instead. Overall, the stay was uncomfortable and the customer service fell short of what I expect from a hotel brand like Hampton Inn. I would not choose to stay here again unless there were no other available options

Great place! Newly renovated. Extremely polite and friendly staff. Place smells amazing. Rooms are…read morevery well put together. Great place to stay at. Plus the complimentary free hot breakfast and coffee are pretty good too.,

Called at the last minute and owner was super nice. It's not actually a bed and breakfast but there…read moreis a full kitchen if you want to cook. We went to Simply Fresh down the road and the food is amazing. School house was very clean and tidy. Lots of interesting antiques to view and look out. Two full bedrooms and baths. Would stay again

This is my preferred hotel when we come to visit the Caryville/LaFollette area. Our family is…read moreoriginally from Caryville, and I've stayed at this hotel many, many times, over the past several years when we have come down to visit family. The entrance and the hallways are filled with local historical photos, news clippings & ephemera, antiques, old farming equipment, classic cars, and tons of other things to look at. The llamas outside are a certainly a unique feature, and are quite endearing to watch. The rooms are very comfortable, many with lovely balconies and views of the lake. Those that look out to the back of the property offer an occasional glimpse of the llamas grazing on the land surrounding the hotel. Linens and towels are always top notch and freshly laundered. Occasionally I have had small issues with noise from neighbouring rooms, but usually when families with children are staying in them. Normally I sleep well and am not disturbed by other customers. The breakfast has been really well done the times when I have been there. A great selection of standard hot and cold items. Copious amounts of tea and coffee. I can't recommend it highly enough if you're coming to the area and want a great hotel without the crazy price tag that some local resorts might charge.

We are driving to Flotida from Michigan. Our initial plan was to stop for the night on the other…read moreside of Atlanta, but a huge storm with flooding made us stop for the night in this town. Never been here before. The first thing I noticed about this hotel were the cute statues on the driveway. The front desk attendant was friendly and kind. We are diamond members, so she have is waters and a choice of snacks. They also had fresh made cookies in the lobby and hit coffee and tea! Each room has a cute little balcony outside with chairs. I walked onto the balcony, and I was greeted with a most beautiful view of a fog covered mountain with a lake in front! ! I had to take away one star because they don't put hair conditioner in the rooms! By the time yiuvreslize there isn't any, you're already in the shower. This decision obviously wasn't made by a woman with long hair. So sadly, I couldn't wash my hair for fear of not being able to comb through it after.