My dog is so excited before he even enters the door of K-9! And when I pick him up, he is such a…read morehappy guy. Thank you so much for making Kaipo's day and for the training you have given him.

They were very attentive forever and played with our dog. Even gladly administered medication for…read moreour dog. Reasonably priced compared to others. Definitely recommend.

We sent our anxious goldendoodle to a 3 week board/train program here and we are SO thankful to…read morethem and especially to her trainer Zak who taught her so much but was so kind to our anxious girl. He truly helped her realize the world isn't so scary after all. She came home knowing how to walk on a loose leash, solidified the command "down" and "place" and many other commands. He took her to coffee shops, pet smart, Lowe's to help practice these commands and work on her confidence. He was very thorough on teaching us everything at the end of the three weeks so we could keep up the hard work at home. They communicated with us every day for 3 weeks with videos and pictures and a thorough report card on how she was doing so we didn't have to worry or wonder. The program also included a free month training program online. We are so so thankful for cosmic canine and would recommend them a million times over again!!

We sent our puppy here for two week training and the results were excellent. We had checked out a…read morefew other places in the area, and spoke with the owners about their training philosophies and observed their facility and training and went ahead with this one and we are very happy we did. The staff are all fantastic.

My first time boarding any dogs and it couldn't have gone better! From the front desk to the…read moreplayground every employee was extra helpful and sweet to my babies. I love that they posted pics every day in a FB group so I could see them with their new friends. After 4 days I went to pick them up. They were super happy to see me but ran right back to the girls who cared for them. I think if I had walked out they might have wanted to stay. They thanked me for bringing them and told me they really enjoyed them!! My dogs both were fine when we got home. No signs of stress. Not super tired or super active. Now I need to figure out where I'm going next

LOVE boarding my babies here. I always feel like my pups are being well taken care of and I don't…read morehave to worry. The staff is super friendly and accomodating. I would highly suggest boarding your fur babies here!!!

This place is a really long drive for me. There are several vets that are closer, but we were…read moreforced to go out of the city because the power was out in our city and the surrounding area after some powerful storms in May. We were thankful that we could get an appointment right away here. Our dog had an ear infection. They were able to do an exam and prescribed some meds all for $200. I went back for a refill on the ear drops which cost another $50. While I was there, I asked if the tech could trim my dog's nails. That was about $28, no appointment necessary, and because they weren't busy, he was in and out in a matter of minutes. Surprisingly, they offer grooming here. We didn't sign up for this, but I found it interesting that vet and grooming services were both available here. This is a huge strip mall with lots of parking. The facility lobby appeared clean and new. The woman said they have been open two years now and have locations in a lot of other cities around Texas. I appreciate that the lobby is so big. It allows you to keep pets separated while waiting to be seen. Staff were kind and helpful. If this place were closer or in the City of Richardson, I would definitely consider switching.

Very disappointed have been bringing my animals here for years. They must have hired some new…read moregroomers. Don't waste your time for grooming here.

My pup Whiskey had the very best time here! The staff are extremely knowledgeable and caring of…read moreboth you and your pet! My 6 mo old boxer puppy has been participating in their training Karma Dog program for the past month or so as well as their doggie day care! In training, the trainers have taken the time to work with me and my puppy personally each time and has shown so much improvement! Today was her first day in doggie day care (7am-7pm) and the staff was so helpful providing me updates of her new friends, participation, mood and more- I even got a pet report card at the end of the day! I signed my pup up for 5 more days of daycare so I can get on track at work and I feel so good/confident that my pup is being well monitored, exercised and played with. The cameras that let me check in on her are super comforting as well. 5/5 recommend!

As a former employee of one of various locations, I got to see a lot of what goes on in management…read moreand staff. The dog counselors were mostly uneducated teens and the management had 0 care for its employees. One counselor should never be in charge of 25 dogs at a time. Understaffed, underpaid, and most of the counselors didn't bother watching the dogs. While I was there I witnessed many scuffles and many situations that were poorly handled. With nearly 20 dogs in one room with a window, there was a woman walking by the window and naturally all the dogs began pushing and shoving their way towards the window to bark and get a better view. They began getting agitated and I tried to distract them with a sharp loud noise, but according to management this was abuse and I was let go. While working there, management would also consistently fail to communicate with their employees or disregard their concerns about rusty crates or old equipment. I would not recommend wasting your money here as the owner has proven to be cheap and the outside fence is FAR too small for any number of dogs, much less now that the fence is broken. I haven't visited in a while but I hope they fixed that fence at least, but with how cheap the owner was and how he absolutely dismissed my concerns about rusty crates that had sharp edges and broken doors? I doubt he was very fast on it. The user interface for employees is complicated and never properly updated, so you better know every dog by name immediately because the list of dogs is never correct on the website. If you consider getting a job here? Don't. Management is very lackluster in communication and very rarely do they follow up on things they claim will benefit the company. If you consider leaving your dog here, be careful. Please get a tour and get to know the staff first. Different locations have different standards, but for the love of all that is holy please make sure you know what you're getting into and don't buy the package deal unless you KNOW they will uphold it because the stories of people getting scammed out of their package deals is in fact very true. No shade to those who love the dogs, but please management...get better at fixing your systems for employees and customers. Communication is important. It should never take a full week to get back to someone about a simple customer service situation. Thank you for reading and keep your fur babies safe!

Maria is amazing! We are so happy to have found her for our Goldendoodle. She is very trustworthy…read moreand really cares for dogs. She does a little playdate to make sure each dog interacts well before she agrees to keep them, and that gave us such peace of mind. She sends daily updates with photos and videos to reassure us how much fun our pup is having while we're gone! Our little guy had some tummy issues, and she knew just what to do and even drove to our vet's office to get him some rx food. I am very particular about pet sitters, and Maria is the best! We've used her services in her home and also had her come. to our house to let our pup out.

Maria is the best! She has taken care of our Frenchie and Rhodesian on numerous occasions both for…read moredrop ins/walks and for overnights! She even took care of our Rhodesian when she went into her first heat cycle before a trip and could no longer be boarded at the training facility. Was above what we expected and saved us from having to cancel a family trip last minute. She's the best!

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

We've used Clay a few times for daycare, and we plan to try out the boarding next week. Very close…read moreand convenient to my house and easy drop off/pickup and payment. Prices seem very reasonable/competitive. Clay is a great communicator through text and will even send the occasional video to let you know how your dog is doing. He's got an outdoor cam on his site, so you can sit and watch all your dog's antics you've got nothing else to do.