Horrible haircut! I used to love this place but had a bad experience with this older hispanic lady with blonde hair. She always has dark eye shadow on, when I see her it's usually blue. I always avoided her until today when there was no one else but another older lady cutting hair. I asked to get my hair cut short, below my shoulders and with long layers. She chopped off my hair and it looks nothing like I asked, she's super careless. I'll never return to this place. Put people that know how to listen in! read more

edit: i just realized after awhile that my hair came out very uneven. nice job botching up hair

Great service, they do a very good job, is always clean and you are always able to call and put your name down, they are welcoming. Like the price specially for a trim is not so bad, other places they do horrible job and they charge 4 times more of what they are going to do read more

My hair stylist lady was super nice! Wish I had gotten her name but best hair cut I have ever gotten. Great price, super fast, and all I did was show her a picture of my desired hair cut style and it was spot on! read more

My husband and two sons normally get their haircut with Estevan and she does a great job, they always leave happy and my 2 and 1 year old are happy with her too she is great with kids so I figured I'll try her too and I have to say she did an excellent job. I'm very happy she did exactly was I ask for. I will definitely return. We as a family are happy customers read more

Supercuts - Before haircut - Hair Salons Near Me - Pico Rivera, California

I am only giving them one star because I'm not allowed to give zero stars. We were quoted a 45-1 hour wait time. Sat there for an hour and a half and were told that there was still another customer ahead of us. When I asked about the quoted time I was then informed about the online check in even though I had called and was told there is no appointments or being able to put our name down for the list. When I told one of the stylists that they should inform customers about the wait time and on line check in she said she could see my son but had to put towels to wash first. Generally I'm an understanding person, however it's very frustrating with their flawed system of this "list"! We ended up leaving with no haircut for my son. We won't be coming back to this location that randomly chooses who can call in to be on the list. EDIT: I got a response from the owner and the online check in is being used as an appointment. A person checked in online and was taken in immediately even though we had checked in an hour and a half before. With it being back to school I would think that more than 3 stylists would be scheduled to work. Also, all the customers that were seen before us were adults and there was no considerations for the students going back to school. My son is 5 years old and left with no haircut. I chalk this up to poor management at this salon. read more

Decided to try this Super Cuts out and it did not disappoint! Every one is so friendly and sweet. They definitely create a welcoming atmosphere and I left pleased with how my hair came out. I asked for a blonde balayage and it came out just like I imagined! Recommend this location, with no hesitation! Thank you Super Cuts Pico! read more

Went in for the first time ever today and asked for BETHANY bc of all the references on Yelp and I agree, that lady knows what she's doing :) She's super friendly and gave me a very thorough but quick hair consultation before starting. I'm definitely going back. HIGHLY RECOMMEND! read more

I brought my grandson here to get a haircut. He is quite the rascal. He was up and down and all the place. The ladies there we very great and helpful to help keep him calm. They cut his hair the way he wanted and he was happy with it. They were very welcoming and nice the whole time. I will bring him back again read more

Dang they must up my hair really bad. I had really long hair yes had. My hair was up to my butt and they chopped it off so bad it came up to my shoulders I have a fishtail in the back of one piece of hair left that's longer. I asked for Long layers, Long layers how did this happen ? I mean that's a simple cut. She didn't know how to cut long hair, I've had this problem before. It was my first time at this location, wish I can give no stars for such a bad cut and experience over all. She didn't blend it in right either so when I put my hair forward looks awful !! And really really short. How does it go from all the way to my butt to my shoulders? Omg. Horrible. Don't cut ur hair here please You'll just end up wasting money and get a bad hair cut :( read more

This store is one of the best Supercuts I have ever been to the energy in there is so positive all the stylists are on top of there game especially my favorite stylist Aracely she knows exactly what I like and how I like it this store is very clean and I love how the stylist care about there clients they treat the last customer just like the first customer much love and respect read more

I came in as always for an anual 8 month cut and to my surprise the location looked amazing and to top it off the wait was a fraction of the time I normally wait. To be completely honest, I was beginning to look for a new salon but now with the new management, I'm definitely sticking with this place. Blanca (was her name if I remember correctly) made sure I loved my cut and made me feel comfortable and confident. read more

BETHANY is my stylist and she's been doing me right for the past 2 years. Transitioning from one style to the next can definitely be a traumatic and difficult shift (especially when it comes to one's hair.) And I have had trouble in the past going from stylist to stylist hoping and praying that the next one wouldn't destroy the work that the last one created in styling the do I desired. Once I found Bethany and told her my hearts deepest desires for my hair, she handled them flawlessly and will (as long as she's around) forever be my go to girl. Thank you more than I can express B.! read more

Went in for a quick trim I was in and out within 30 minutes was treated nice and my haircut was exactly what I wanted

I waited 2 hours for a haircut. I made an appointment also so you would think they where going to attend me fast but nope. There customer service is good but they are very slow at cutting hair. There regular price for a haircut is $19 so I Think it's a little steep in my opinion. There are other places in Pico that are $12 and will get you out in 30mins read more

I went online and checked in and had a 12:45 appointment. I arrived a 5 minutes early in case I could get my haircut sooner. I was told it would be about 10 minutes before they could get to me. I did not get waited on until after 1:05. What is the point of checking in early to wait over 20 minutes. I will not be back to this Supercuts nor any other. I suggest your employees learn the system or the system needs to be overhauled. My time is too valuable to sit and wait. It defeats the purpose of checking in. To add insult to injury no apology was given. read more

Went back next day. Fixed haircut. Thank you.

This place does a great job at cutting my hair. I go here at least 1 and half months to keep the sides sharp. They are very professional and keep your hair looking neat. I recommend you come early on weekdays. There is usually a crowd with mothers who have many kids hair to cut. read more

My son and I get our haircuts here and our preference is to ask for Naftaly. We usually get positive feedback from our family & friends after a haircut from Naftaly. If the wait is too long, we do just go with first stylist available and we have not been disappointed. read more

Horrible service called ahead was told it would be 25 min got there 25 mins later still had to wait another 25 before I just left I would give -stars if I could this place sucks As soon as I posted this it was replied to immediately they should focus more on customer service and gauging there wait times better than replying to negative reviews read more

This place sucks. Terrible service and horrible haircuts. Last time I was there, the lady took 10 minutes to cut my hair. At other Supercuts, it takes at least 30 minutes for the way I like it. I got home and I found hairs in the back that were shorter than others. It was super uneven. I called to complain and they offered me a complimentary free haircut next time I was there. I went today and they told me I was never put on file. The manager pretty much lied to my face because she was the one I talked to over the phone. All in all, terrible place to get a haircut. Everybody seems rushed and doesn't seem to have much experience. Don't come here. Find another one nearby. read more

BETHANY is awesome! When I decided to chop all my hair off a couple of years ago, she was my girl. I was so happy with my cut when I left the salon. She does really great work and she's the sweetest person...ALWAYS treating her customers well. After bleaching and coloring my hair myself for a while, my hair was wrecked. She made miracles happen, and brought it back to life with beautiful, vibrant color! I honestly refuse to let anyone else touch my hair anymore. Whatever I want or need, she can make it happen! She's so good, my boyfriend has even been going only to her for his haircuts for a few years now. read more

My go to Location because of Bethany! I trust her with my life (my HAIR)!! She truly make me look good and feel good. Heck when I lived in San Jose she was still the only stylist to touch me hair!! read more

Worst Customer Service!!! Old Lady with short light brown hair name Bertha!!! cut my hair in less than 5 minutes!!!! No measuring and just pulling my hair instead of using product. No other place has done my layers and trim so fast she did not even bother checking both sides matched. Can't speak for the other stylist since it was my first time but place is dirty and there's hair all over the counters. Never again!!! read more

My first time to a Supercuts...just wanted a simple wash 'n wear cut. Wow! Went beyond my expectations. My stylist Suzanne listened to want I wanted and I was extremely pleased with the results. Will definitely be a regular customer! read more

Went in on Sunday afternoon did not have to wait much. Had my son go first and I explained to Estebana what I wanted and she delivered. So I was called next by the lady with spiky hair and (no-way) so I told her I will wait for Estebana. I'm glad I did because she took the time to listen to me and did exactly what I asked for. My son and I came out very happy. read more

I'm super pickyy and hard to please so I never go to anyone else besides bethany! Shes the absolute best!! i love love love my hair after she's done her magic on it!! Always leaves me feeling fresh and beautiful! Thanks lovely, you are sooo awesome! Xoxo read more

Great place to get your haircut. I've been going for years and have always been satisfied with my results. Vero, Griselle, and Berta are a few of the hairdressers who do a fantastic job so ask for them if you go. read more

This place sucks! My sister went and waited for hours then she paid lots of money and it looked the same! Dead and long with no style!

Brought my nephew in for a super last min cut on a Friday night.. I didn't catch the stylists name but she did a great job on my nephews hair and had a lot of patience to deal with a 6 year old. The wait was a little over the appointment time I had made but you're bound to wait anywhere. read more

Yay!!! I am so glad I came to this location for Estebana! Thank you so much! I appreciated the detail and time spent on my hair. My hair is now just the way I wanted and has shape. I have a new favorite hair stylist! She is highly recommended! read more

Worst Supercuts location I have ever been to. I think the customer service/greeter discourages you by letting you know that the wait is much more than it is. I always leave this location due to the horrendous wait times. Someone always "calls in" ahead of you. Don't waste your time at this location. read more

It been a while since gotten a hair cut an also since paid some one to cut it. I walk in an see this hair stylist with blue hair. An blond streaks or blond hair with blue streaks haha. So I tell her my name said it wa going to be 25 min wait end up being 5 min totally rAd right. So she was like how do you cut your hair usually a 7 all around but let's try an 7 on top with medium fade. She was like oh trying something new. I said yeah I'm looking for that fuck boy hair cut. An she delivers. After waging my hair with a little scalp message. She look at me an ask is there anything else's she could possibly help me with. In my head that's an open ended question yes you possibly perhaps could help me if you you were willing. But I politely say no thank you. Great service. Good hair cut. An yeah I'd go back to get my hair cut again. read more

Why is it that this place never has welcoming staff? When I arrived it was almost like I interrupted this woman's break. I had to question her about what treatments they had and never got a clear answer. Never explained anything. Moving right along to her putting me under the dryer., turns it on and walks away, approx 1 minute later the dryer turns off. Mind you other staff is there is aware this loud dryer is off by now. No one accommodates themself to help out. So she finally walks back and turns it back on, once again turns it on and walks away., now this air is cold, no one around to call out for assistance , she walks back and I tell her this air is cold , she says "no it's not" I said oh yes it is feel my hair it's cold as ice, it's obvious this is not working, she removes it and feels for herself and says "yea it's not working, just sit there for 5 more minutes. This wasn't a complete treatment, never was I asked for a discount or offered and apology. This by far was a bad experience I will never come back to this place. read more

Made an appointment for 11am and was early but the two ladies working here were both glacially slow. So started out a bit late which ended up not mattering. Went in here today looking to get my medium length hair dyed ombré. When I asked about the price it was quoted $120 to start. I asked why that was so much higher than the board which says color starts at $55 dollars. I was told that it takes longer. The $55 dollar price is for touch ups and roots! I'm sorry but is this the standard for Supercuts? I'm not expecting salon level service so why charge higher level salon prices? Is $120 for bleach and toner not a major turnoff for others? Just my two cents. Or my zero cents because I couldn't walk out of there fast enough. read more

I'm giving 5 stars to Bethany specifically. She is amazing. She always has a smile on her face, does my hair perfectly every time and the only one I trust. She is the reason I've been coming here for years. Ask for her and you won't be disappointed! read more

How do you charge a young girl $35 to have her hair done by blow dryer? Plus her hair is shoulder length? what a rip off, never again will we go to Supercuts for anything. read more

Horrible service not only the costumer service they gave us but the lady that cut my sons hair said that "next time" they wouldn't be able to cut my sons hair instead of asking she assumed my sons birth mark was something else. The 3 female employees had bad attitudes. I guarantee there won't be a "next time" For us ! 0 stars read more

Come here all the time, Beth always keeps me looking fresh! If your looking for great service, great conversation while getting a dope cut gotta see Beth! read more

Called ahead and was advised to come at 2:30pm. Came a few mins early and checked in. Sat there for almost an hour and no one acknowledged to me that they were running behind. Have been coming here for 3 years and want to advise anyone not to waste your time at this location. Go to kutz and beauty that's in the same complex and walk ins don't even wait that long read more