I can't say enough great things about this place! Superheroes Ice Cream has been closed for renovations for several months and was originally set to reopen on 3/19. I reached out about hosting my son's birthday party on 3/27, and they were more than happy to accommodate us. Even though their grand opening had to be postponed due to unforeseen circumstances, they still honored our reservation which truly meant so much to us. The only adjustment was that they weren't able to provide pizza or ice cream at the time, so we brought our own food, which honestly wasn't an issue at all. That kind of commitment and genuine care for their customers is rare these days. Danny was our host, and she was absolutely amazing!! She was so patient, kind, and engaging, even as the kids ran around nonstop asking her questions. She handled everything with such a positive attitude. The shop itself is incredible! Bright, colorful, and filled with fun superhero details everywhere you look. It's truly a dream spot for kids. The party room is a great size, and they offer fun packages that include superhero caps and eye masks, which the kids absolutely loved. On top of that, they have a variety of arcade games that are free to play, which was a huge hit for both kids and adults. What really stood out to me was their integrity. They kept their word, even when it would have been easy to cancel and leave us scrambling to find another venue. That alone speaks volumes about how much they care about their customers. To say my son had an amazing time would be an understatement. He kept saying "this is the best day ever!" with his hands in the air. That's a memory I'll never forget. I'm not sure when they'll officially reopen to the public, but I truly hope it's soon. They are clearly coming back bigger and better, and we can't wait to return and continue supporting them! read more

Awesome place free games good ice cream coloring and don't forget to get your selfie. Just get more peanut butter please!

What a cute ice cream place. My grandbabies love it here. They've been here before with their families but it's my first time. It's a great place to take the kids and have them have fun while having ice cream. All the games are free of charge once you purchase the ice cream. There's no limit of how many games you can play or for how long. We were greeted when placing our order. There's almost 30 different flavors to choose from so it's safe to say there's something for everyone. The serving size was way bigger than I anticipated and extremely generous for the price. I can see us spending some time here eating ice cream and playing games. I suggest you all give it a try as well. read more

Came here just before closing. Walked in and noticed all the colors everywhere. Not like a normal ice cream shop, definitely targeting kids. As for the flavors, I feel like there could've been more options, they had pretty standard flavors. Most of them were appealing to kids, the vanilla one being gluten-free if I remember correctly. They did have some interesting character inspired flavors like superhero named ones, as well as one for Rumi. Rumi tasted like bubblegum though, which is my least favorite thing. So, I got the safe bet of confetti birthday cake. The two staff behind the counter were chill and nice. The guy portioning out the ice cream LOADED the cones. As he was doing my dad's first, I took note of how he kept scooping and shaping up a big dollop and put it on top of the cone. Then, he did the same for me. I couldn't believe it even sat up on there properly. Prices were astoundingly cheap for the amount and fact that it's made in house apparently. Only thing is that the confetti was all it was, no cake mixed in, but it was still good. The cookies and cream one was definitely better, it was more chocolatey than creamy, different than the normal ratio, which I loved. Overall, I really like this place. It was great for a quick sweet treat spot, definitely pop in if you haven't! read more

SuperHeroes Ice Cream - Confetti Birthday Cake on a Sugar Cone - Ice Cream & Frozen Yogurt Near Me - Virginia Beach, Virginia

Such a cute establishment! My daughter loved the games they had there! We'll definitely come back to get outside and grab some ice cream!

I took my two boys here for ice cream one afternoon. The staff was friendly. The restaurant was fun and clean and the ice cream was great. What a perfect place to bring your family, we will definitely be back. read more

Delicious little ice cream spot that got added to the shopping center by the mall. It is right near all the fun places skating trampoline arcades and all They host birthday parties and have delicious flavors that rotate the staff are super sweet and the decor matches the name! read more

SuperHeroes Ice Cream - Ice Cream & Frozen Yogurt Near Me - Virginia Beach, Virginia

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First time here. Picked it based on 4.5 overall review but would honestly give it a "0" if it was an option. We were the only ones there and the young lady working the counter did not greet us as we came in at 7:10 pm on 6/30. The store closes at 8 pm so plenty of time to serve 3 people. She rang up our order, got a decent tip, and said she would bring it to us at the table. As we sat down a family of 7 came in, then 4 more people, then two more people. All of them ordered at the counter; no pickup orders. When the first 2 came out with their ice cream, we checked with the employee on the status of ours and she said, 'I have a few more to make and some other milkshakes." She took 38 minutes to bring us our order, did not apologize for the wait, offer a discount, give us a coupon for a future visit, or make any effort to compensate us for the extreme wait. The manager/owner needs to invest in more training of their younger staff to ensure minimal service expectations. read more

I was really excited to try SuperHeroes Ice Cream and Pizza after reading the reviews about it online. So after dinner I took my mom and wife to get ice cream/milkshakes. We arrived at 7:10 pm. There were no other customers at the counter. The young lady behind the counter did not greet us as we walked up. After a couple of minutes, the three of us decided to get Peanut Butter Power milkshakes. The employee started putting the ice cream into the milkshake metal cups and then said that she could ring us up. I happily paid and gave her a generous tip. She told us that we could have a seat and she would bring us our milkshakes. At this point a family of 6-7 came in. I confirmed that she would be bringing us our milkshakes at the table. We sat down. Then another group of four came in followed by a group of two. I thought our shakes would be out in 5-6 minutes. After ten minutes the family that came in after us started entering the dining room/game room area with cups of ice cream. So I stuck my head into the serving area and noticed that the milkshake cups were not even in the milkshake machine and the employee was at the counter, continuing to scoop for the families that came in after us. I sat back down, thinking she would be making our shakes any minute. Ten more minutes went by and I went back into the serving area to check on our milkshakes. The employee saw me and made some excuse about needing to get a couple of more scoops and a couple of more milkshake (the excuse really made no sense). I looked and felt dumbfounded and returned to my seat. Roughly, ten more minutes went by and she brought us our milkshakes at 7:40ish. We waited 30 minutes for our milkshakes. The employee did not apologize to us or give us any kind of explanation. Additionally, the milkshakes were just so-so. Maybe a 3 out of 5. For the excess time that we spent waiting, I would have preferred to drive the extra distance to go to Sundae Scoop in the Kempsville area. Their customer service is wonderful and they had one of the best chocolate milkshakes that I have had in a long while. I would strongly suggest that more time and effort be put into training the staff in customer service and time-management. read more

Took my 3-year-old to Superheroes Ice Cream for a meet-and-greet with Bluey, and it was a hit! She had rainbow ice cream loaded with sprinkles and gummy bears, while I enjoyed the cherry poundcake ice cream with cherry and waffle cone pieces--yum! Met my friend and her 3-year-old for a play date, and the girls went wild for the free arcade games. Only one size cup, but the scoops are generous, and you can sample as many flavors as you want. The staff was awesome, constantly checking on us and making sure we were happy. No military discount, but the fun atmosphere and great customer service make it a spot we'll definitely visit again when we're in VB! read more

SuperHeroes Ice Cream - Ice Cream & Frozen Yogurt Near Me - Virginia Beach, Virginia

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Went in today for my first time and was disappointed with the service we received. The ice cream was good however the staff seemed miserable to be there and serve us. Based on the service, I'm not sure I would recommend this place. read more

Superheroes Ice Cream is such a unique and fun idea! We've been looking for more family friendly places in this area and this fits the bill! You can get delicious ice cream and entertain your young ones all on one place. The superhero theme is cool and good for all ages. They have free classic arcade game like Mortal Kombat and Ninja Turule too. I'm pretty sure kids would love this place for fun and a sweet treat. There are a good variety of flavors with superhero themed names to make it fun. After consulting our toddler boss, we got 2 scoops of cookies n cream and biscotti cookie butter. The cookies and cream was good but it melted pretty quickly. The biscoff cookie butter was an amazing choice too! If you like biscoff, you will like that once as it has a rich and buttery biscoff flavor. They offer a very affordable membership to this place and it comes with room rentals and free scoops. It may be something worth considering for future visits! Superheroes Ice Cream shop is onto something here and we will definitely come back. Solid experience! read more

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Beware before you book just take a look inside. Probably one of the most dirtiest establishments for kids I have been to lately for a kids birthday. Half the games were broken, missing buttons or knobs, or just didn't work. The flooring logos were all mangled up and dirt smothered the walls. I can see why the exterior windows have dark imagery blocking the view to the inside from the outside. One look from the outside would make me keep walking by. This makes it so people have to enter and once in are ashamed to walk back out. Take pride in the establishment. Clean it. Fix it. Repair it. Otherwise a dirty business means low quality food. Almost all the markers were dried out. No decorations to decorate the super hero capes. Two staff on hand just eating and playing on the phones. The table still dirty from the previous group. read more

Amazing atmosphere! Kids had a blast . Food was amazing and enjoyed the ice cream selection. Zach provided amazing customer service and kept the place nice and clean . read more

Hands down one of the best ice cream shops I have ever been too! The staff is always extremely friendly no matter what day of the week it is. The games are so much fun to play and they are free to play as well. The icecream flavors are delicious and there are unique ones on top of that. The pizzas are also great and overall you can't go wrong going there. I am so happy we had my youngest's birthday party here and would recommend anyone to throw a birthday there. All the kids and the adults had a blast from the arcade games to decorating their very own Superhero capes and mask it was a party like no other. Thank you so much for being in business and we can't wait for our next visit! :) read more

Great customer service, gave a great recommendation on which flavor to try. Love the decor of the place. Definitely will come back again. read more

SuperHeroes Ice Cream - Biscotti cookie flavor - Ice Cream & Frozen Yogurt Near Me - Virginia Beach, Virginia

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I loved this cute superhero ice cream spot. If you have children then this is a must stop and try spot for sure. We loved the names of the ice cream and how cute and clever the ideas were. Will most certainly come back again. Every inner kid who loves superheroes will love this place. read more

We have been twice with our 5 and 7 year old grandsons. The ice cream was OK, the service was excellent, and the ambiance MADE the entire visit. There are all sorts of machines to keep children engrossed while they are eating their ice cream. Fun for adults as well! We were there almost two hours. They were having SO much fun! read more

A cup with two scoops and a topping: 11.50 I know, I know, you all voted for Cornpop because Cheeto tweeted meanly, but now everything costs double. Two scoops of mediocre ice cream costs 11.50. A whole pint at the store costs 3.99. Next time you vote progressive, remember what it does to the economy. But hey, the games are free! LOL read more

Really good ice cream with lots of of different flavors! There was only two worker that looked like a mom and daughter so the line was a little long but they were both very nice!! I got the nacho ice cream (the "nacho chips" were made of waffle cone) and it was so delicious and filling. Definitely good for a group of like 4 or so. The decor was cute too. They had a comic book theme going on and they sold little plastic lightsabers, masks for the kiddos, shirt hoodies and more. They also had a couple of the arcade machines. read more

So I spotted this place by accident. Actually have driven by it everyday for 4 years before I noticed it. I told my hubby that we have to give it a try. I was impressed as soon as I walked in. Walks and floor covered with super hero's . Brought me back to my youth. Cute little waffle cone stools to sit on. Video games . Best part of course was the ice cream. So many fun flavors . And they make it right in the store . Got a few samples and after hard contemplation I settled on the banana pudding ice cream in a waffle cone ! Delish !! I'll definitely be back to try your other fun flavors and a rootbeer float read more

I can't write enough good things about this place!! Thoroughly impressed with the atmosphere, taste, and service! This is my new favorite ice cream place. From the amazing decor to the variety of themed and regular flavors to the fact that you can play old school arcade games for free while you enjoy your ice cream, this place is awesome and is definitely not your average ice cream place. Great for all ages and interests, I can't believe I hadn't been here sooner. Definitely a hidden gem and my new favorite ice cream spot, I will be a returning customer! read more

Walked in and it looked like a zoo was released in there. Tables were dirty, trash all over the place. Customer service was non-exsistent, so was cleaning the place apparently. Waited in line behind some kids in yellow uniforms and it felt like the line never moved, these teenagers looked like they didn't even know how to read the menu and get ready to order. Waited 5 mins and walked out. So much trash outside the building, tables outside were so sticky looking. Looked at the prices and it didn't seem reasonable for the scoops they were giving out. read more