I called this morning needing a quick service call since I sold my home and the gas fireplace would…read morenot ignite. Jeff was here this afternoon and within 5 min identified and problem and fixed it! He was so very nice also. Thank you Jeff!

Had an awesome experience with Leo and the Pacific Fireside staff! Leo came by yesterday for an…read moreestimate and inspection of my existing fireplace and helped me choose the appropriate gas ceramic logs. They convinced me not to do an electrical fireplace insert. He was super helpful, professional, and just great to work with. He just came by to install the logs today and everything looks amazing!! He was super thorough and neat. Wouldn't hesitate to do business again with them in the future!

5 stars for ease of scheduling and for the sweep. Would add another star if yelp allows it for…read morekeeping the prices reasonable and teaching us how to maintain our fireplace. We have an over 100 year old fireplace that needed cleaning especially after the fire and ash we've had around the area. Bill came out the next day after scheduling with him on the phone with his assistant and helped us cleaned our old fireplace. He also gave us a checklist of what to do and recommendations on where to buy fireplace items if we decided to go that route in the future.

Zach's expertise and enthusiasm made this an outstanding experience. Service like this gives you…read morereal hope for humanity!

Joseph was awesome. He came out to inspect the chimney on our first home and was on time, friendly…read moreand super knowledgeable. He walked us through everything, explained why the chimney needed a cleaning, and pointed out that the galvanized chase cover should be replaced to help prevent future water damage. As first-time homeowners, we really appreciated how informative and thorough he was. He took the time to answer all of our questions and explain everything in a way that was easy to understand. We left feeling much more confident and would definitely recommend Joseph and The Chimney Brothers!

A little confusion in their dispatch persons end but other than that they were great. Quick…read moreresponse and a reasonable rate in the middle of everyone else.

I stopped by this business to inquire about a fire mantle replacement for my home. I was greeted by…read moreDebbie, who was very knowledgeable about the work done at this facility. After a brief discussion I proceeded to make an appointment, which subsequently lead to an in home visit and measurements taken. To my knowledge, this business offers natural stone (1 year warranty) or cast stone (15 year warranty). I went with the 2nd choice. They been in business for years. After 4 weeks, I received the call that my mantle was ready for final inspection and install. Francisco & Juan Torres came to my house to install the mantle. They arrived on time ready to work. The job required demolition of the old facade and of course, new install. I can not stress enough how pleased I am with the quality of service that both Francisco & Juan delivered! They took the time to do all of the prep work, maintained a clean work area through out the immediate work area, without creating any inconveniences for me. Francisco & Juan completed the job on time while delivering exceptional work!They took the time by paying attention to every detail during the installation and custom fitted pieces to achieve the best result. I was very pleased with the outcome! My mantle looks amazing! Thank you! I highly recommend So Cal Fire Place Mantles for their quality product, and high degree of professionalism and dedication to the work that they do to ensure maximum customer satisfaction. I highly recommend them to anyone. You will not be disappointed. Thank you!

Socal Fireplace is the best!!! I'm so happy with my salesman Joseph he was so honest and helpful he…read morealways told the truth no matter what and I really appreciate that. The service and installation was beyond expectations! what a huge difference from my 1968 fireplace which was so ugly. I highly recommend SOCAL Fireplace.

I've had a great experience with Burbank Fireplace. They came on time and reviewed my covered…read morepatio fireplace because it was randomly emitting gas when the switch was off. They determined that the pilot ignition module was faulty and ordered the part. They returned a few days later with the part and replaced it! Part of the problem was that my fireplace was operating without lava rock in the tray just below the ceramic logs. Apparently lava rock helps to cool the unit that's underneath (Fire glass does not cool like lava rock). With lava rock and a new module, I'm good to go! Excellent communication, excellence service!

If you're looking for top-notch service, crystal-clear communication, and skilled on-site fireplace…read moretechnicians at an extremely competitive price you should stop searching and call these guys immediately. From start to finish, my experience with them was outstanding. Their customer service team is genuinely a cut above the rest. They were responsive, friendly, and incredibly knowledgeable, making sure I understood every step of the process without ever feeling pressured or rushed. Their technicians arrived earlier this morning (on time, ready to work) proactively slipping on shoe protection not to track in outside dirt into the home (without being asked mind you) demonstrating professionalism and expertise while troubleshooting and resolving all of our issues with a control module for our Montigo Gas Fireplace. Their pricing was far more competitive than any other company I contacted, without sacrificing an ounce of quality or service. It is rare these days to find a business that combines value and excellence so well and I'm grateful to now have their contact saved in my phone the next time I need help with one of my fireplaces. I couldn't recommend Burbank Fireplace & BBQ more highly. If you want a smooth, stress-free experience with results that exceed expectations, this is the place to go!

Communicating with them was very difficult.. Harry wouldn't make a definitive appointment even…read morewhen I said it could be a few weeks out and he didn't understand what I was saying when I said I couldn't open my flue. I wouldn't recommend them from my experience..

If you need guidance through the process of selecting a fireplace for a new build or a post-fire…read morerebuild (like me), DO NOT GO HERE! Such a huge waste of time and I came with my plan set!!! Terrible. Go elsewhere. Anywhere else.

Johnny and Kelly are 1st Class!Johnny came out and checked out the existing conditions and made…read morerecommendations of what type of system to install. Kelly was on top of scheduling, change request, and billing. The Crew did an amazing installation and clean up. I would recommend them to anyone in need of chimney inspection, cleaning, and/or gas log installation.

My gas fireplace stopped functioning. Johnny came out and determined that the remote needed…read morereplacing. The only problem was that the manufacturer was no longer in business. He researched it and found a replacement on Amazon for me. I ordered it and voila - it worked. Thanks so much Johnny and 1st Class - now I know why your company is called First Class

Ben and his crew at Caspian are great! We had them install an electric fireplace. They were quick,…read morequality, and friendly. We've worked with a variety of different contractors over the years, and it's usually the same deal - they're hard to reach, they do an okay job, and they leave a mess (or maybe even damage) behind. Not Caspian. They were great to communicate with, they did quality work, and they left our house in the same shape it was in when they arrived. Cut to a few months later when the fireplace was malfunctioning and needed to be replaced (no fault of Caspian). Ben and his crew came through again. Easy to work with, affordable, and a quality result.

HIGHLY RECOMMENDED! Cleaned an old brick fireplace without leaving a trace. Recommended other…read morework and gave very reasonable estimates. Will call them again.