I needed a house full of ordinary moldings and a quick look at Home Depot made me realize it was not possible to find what I needed there. I could have driven around all day and looked at other locations but instead went to Superior. The prices seemed about the same as Home Depot but everyone in the store knew what they were doing. How about that! 123 and I was out of there with everything I came for. That doesn't happen very often these days. I give them six stars. read more

Amazing selection of crown molding and finishes for your home. They take the time to work with you on your project and give you their opinions. They also sell doors, windows, flooring, etc. Would definitely come back again for future projects read more

Exceptional selection, Great help and recommendations. They make it so easy, the only place I would ever go. Thank you Superior!!!

Professional service, knowledgeable staff, great product line and prices. I've been a customer for years.

Was there 2 days ago to buy the same door casing that we purchased from them 8 months ago. We brought in the prior order form/receipt to show them what we want so it matches the other doors. The sales rep. calls the back area to make sure they have enough material that we need. We pickup the door casing from the back and strap it onto the roof rack of my SUV. Yesterday the workers I hired painted the door casing white and cut and installed about half of it when I realized the casing is a quarter-inch too thick. The sales rep. made a mistake and put in an order for 3/4-inch instead of 1/2-inch thickness. Today we take the remaining half of the door casing material that was painted white to show them they gave us the wrong size material. Spoke with the sales rep. who admitted he screwed up, but was only willing to give us a 25% discount on buying the correct size door casing. I told them that they're the ones who screwed up and that it doesn't make sense that we have to buy the material again (even at 75% of cost) and should get the correct door casing without having to pay again. The sales rep. then said the best they can do is give me half off the new purchase. So now I get to pay 150% of the cost for the correct door casing and had to spend 2 hours of drving (30 min each way), not to mention will have to pay the workers to remove, paint, cut and install the new door casing that should have been the right size from the beginning. The manager wasn't even willing to come out of his office to talk to me about their f@$k up. I will never shop here again because they're not willing to right a wrong that they did. Just look at all the poor reviews from the past year and we'll see how long they stay in business when they keep treating their customers like crap. read more

Super dope customer service. Came in with my wife's SUV with no roof rack and they helped me load 16' of baseboards to the car.

Great selection, no doubt. However, their customer service is horrible. They'll either completely ignore you, or they'll acknowledge you, but not follow through on their commitment. Twice, I left my number for the Manager to contact me about a substantial order, and twice I didn't receive a call. My only satisfaction is that another moulding place reaped the benefits. NEVER go to Superior Moulding. Go to National Hardwood on Delano Street instead. Save yourself the headache. read more

Absolute worst customer service. I am the only one here and there are five employees in the store. It took 15 min before someone acknowledged my presence. Then it took another 5 min before someone helped me. read more

Thank you Jacob for all of your help in figuring out my moulding project. I appreciated your patience and effort. Thank you - I'll be back soon for your help with my next project - doors & shutters! read more

As a general contractor we work with Superior Moulding on many of our large custom home building projects. Ryan is professional, has great attention to detail, and always gets the orders right the first time! He gets our orders in on-time and is flexible with our deadlines. Superior has a huge selection of styles and brands and they can always find what our clients want. The Superior team members are always there to assist via phone or email and they provide great customer service to us and our clients. read more

My wife and I came in on 12/6/14 to buy a simple mantel for our fireplace. We had a bad experience with Matt, one of their salesman. There were a few customers standing in the store waiting to be helped. We took a number and waited to be called. Our number was in the 20's and the screen displayed number 60. My wife approached Matt and asked to be helped. He said "take a number or lose your place in line". When we replied our number is in the 20's and the display is in the 60's, he reiterated take a number of lose your place. During our visit, we wrote a review on our experience with their customer service. Never the less, we purchased our mantel that day and off we went. A few days later, I received a call from Mike, their customer service manager, not confirming our order, updating me on the status of our order or to apologize for the terrible customer service, but to drill me on why such a review was written and to tell me that our order would not be placed unless the review was taken down!!!! This is not how customers should be treated and I was appalled. After telling me he will investigate the matter and call me back - I was in shock that a business would treat its customers this way. The next day, Mike - the customer service manager, called me back to inform me he didn't agree with what happened (even though he had zero first hand experience with what actually happened) and that the company was not placing my order and was refunding my money. Their customer service practice is to call their customers liars! This store should be avoided at all costs and their employees, and even managers, should be required to take customer service 101 classes. Too bad Yelp doesn't allow you to give negative stars! STAY AWAY! read more

These people are kind of mean. Our company ordered over $3,000 of specialty moulding with them and they did not stick to the promised delivery time. customer service was terrible. Customer service should be given to any customer, but especially a customer with a big order. I was totally baffled by their lack of customer service. We handled everything by email and phone and it was tough to get a hold of them. It was as if because my order was custom and difficult for them, they did not want to deal with me. I do not recommend Superior Moulding. read more

I came in today to purchase some crown molding and other pieces, and was helped by Jason. He was great, efficient and very friendly. Love Superior Moulding! They have a great selection of mouldings. I've been a customer for over 4 years now and will continue to refer other people to them. read more

Me and my wife came into Superior Moulding on a Saturday afternoon to look at doors and windows for a house we are building. Our salesman showed us all the different brands they carried. We wound up buying Lincoln clad windows for our house. The product was delivered right on time in 4 weeks. Excellent service. I had one problem with one window that arrived with broken glass, they had it fixed in 1 day. I highly recommend Superior. read more

I am a flooring contractor and have frequent needs for small moldings like quarter round and baseboard. I am never a big dollar customer but they always accommodate me quickly. Their prices are infinitely better than the big box stores. read more

An excellent selection of mouldings and other wood decorative pieces -- post caps, medallions, corbels, etc. Very efficient, but a little pressure from the staff -- like hurry up, other people are waiting. It's geared to the contractor who knows exactly what he needs (there are no women contractors as far as I know!) so there is a little impatience for the client who needs things explained, and suggestions made. I bet they could improve this if they worked on it! read more

They had really great fancy vent covers that were the icing on the cake for my home! I hadn't seen them anywhere else.

my initial rating of this place was originally 5 stars, they have a ton of moulding in stock and can order you just about anything, however thats whare they lost four stars, at the time i ordered over 1k worth of base, chair rail and casing, i dealt with george who was a nice enough guy to say the least, however after i left the store i recieved a call from george stating he diddnt charge me enough! and that i would have a $200 balance upon pick up not having a choice i had to agree as the order was already done, then when i asked george what time my order would arrive his words were "tomorrow between opening and lunch" well i called at 2pm "tomorrow" to find out whare my order was and george now says hastely "we said it would be in today but diddnt give you a time" shame on you george, youre lack of customer service skills have forced me and my company to do business elswhare in the future read more

There are no words to describe the incompetence and deceit of this place, and Art in particular. We placed a $30,000 window/door order which was a nightmare from beginning to end. We were quoted 2 weeks for delivery of windows and 4 weeks for doors. When I called to check back in 2 weeks, the order had been placed wrong delaying everything to the 4 week timeframe. Then Art claims he quoted 2 weeks, and then "another 4 weeks" for our doors. Who quotes time this way? That is 6 weeks in my book. When our doors finally showed up at 6 1/2 weeks, every exterior door had the wrong handing despite walking through this with Art and our plans. We also had several lies about delivery times and days, with our windows showing up a week after arrival at Superior because they didn't know there was traffic in L.A. Do not expect an apology from these folks. They will blame you for every error and delay. My biggest regret is spending so much money there. The rest of my thousands in remaining supplies will be purchased elsewhere, even if it costs me more. read more

Truthfully I would give ZERO stars.....I had the worst experience there about a month ago. I came in with my daughter and she was acting up. (She's one!!!! It happens)- The guy that was helping us started giving me dirty looks and stopped helping us. When my contractor and I went to go price out the pieces to possible order, he kept giving me very dirty looks to the point that I told my contractor Im walking away he's making me feel uncomfortable and I don't feel comfortable giving them our business. My contractor then said he would call back to place an order he flipped out on him and said how out of control my kid is and "are u serious man get that kid under control or better yet get her out of here " NOTE: I walked my daughter out when she was crying and I'm not even able to write how uncomfortable this man made me feel. I was already embarrassed and he made it about 8 MILLION times worse. Reguardless....I was a woman walking into a mans world and that A HOLE made me feel so terrible. I called my husband from the car crying about the whole experience and when he called to complain they offered a discount. My husbands family does a lot of remodels and had always used them. They will never use them again after this experience. Even with a nice discount offered we took our business elsewhere. That man did was so rude and disrespectful and I hope and pray he does not have his own kids. read more