This company restored my faith in humanity and customer service. I certainly am not the only one that has been let down continually by services, products, or contractors. The story goes, you spend your hard earned money, something goes wrong, you call said company to explain the problem, and it falls on deaf ears. I can tell you confidently this will not be the situation with Keith (Owner) and Sure Temp. They 100% stand behind their work and they take a lot of pride in it. My story was a replacement of a 24 year old unit, the refrigerant line was old and went under my concrete slab, upon replacement, it seemed like it would still hold up, they installed with the old line, it ended up not holding up. I called the next morning they came out immediately and identified that the old line was leaking refrigerant. Without question they laid out multiple options of steps forward and ended up running a new line set above my house through my roof. It was EXCEPTIONALLY done in a clean and meticulous manor from Anthony and Josue, who are not only AMAZING HVAC engineers, they are also extremely hard working, kind, and caring people. This was no small job and it easily could have been something they charged us 2-4 thousand additional dollars for, but they didn't, they decided to just make it right even when it's highly likely it was not even caused by their install. Keith, Anthony, and Josue with Sure Temp restored my faith in humanity, people do care, people do want to help, people do want to stand behind their product, you just need to find the right people, these are the ones for AC in AZ. THANK YOU! read more

Being stuck with a faulty A/C in AZ is a real pain in the ass! SureTemp sent out their technician the next morning, got my analysis, and I basically needed a new air handler. The install crew was out the morning after and got it installed in a few hours, no problem! When you get this kind of service, you feel spoiled. But I am very grateful! A big thanks to Steve for the initial inspection, and to Julian & Cody for the final installation. Great job boys! read more

I've got to give props to Sure Temp, they showed up on time and got straight to work. Their professionalism and hard work made my transition from my old HVAC system to the new Trane HVAC system so very easy. Derek Alvarado, Damien Degiso, and Rohan Rodriguez did an amazing job leading the work. They started at 07:00 and finished at 2:50 which was amazing considering they had to remove and install two units and add a return cut-in that they didn't know about. I would recommend this team and company to everyone! Great job! A shout out to Chad Hood and getting everything started as the frontman for Sure Temp. read more

These guys came out on time, told me who was coming, sent a picture and were very professional. Had a discussion with the technician and didn't act like he was in an extreme hurry, listened to my concerns, and offered me constructive suggestions. I signed up for one of their maintenance plans on the spot. Very impressed! read more

We had a company come out to do an assessment and Sure Temp took the time to give an over the phone price comparison. We did not hire them, but I appreciated the willingness to talk through each item and give an estimate. read more

Five years ago I had Sure Temp install a new AC system and just found out (from another company) that some of the work wasn't up to their usual quality. They came out right away and fixed all the cut corners for free! A few days after doing this work, we had an issue with the unit not blowing out cold air and Antonio and Josue came out at 8:15 pm (as promised!) to check it out. Great company and really nice people. read more

We called around to get quotes for a new A/C. Some companies we scheduled never even showed or called us back. I won't say names...oh wait yes I will " Parker &Sons!". We had to call "Day & Night" a couple of times to get a quote. Guess they didn't want our money. We contacted Keith from Sure Temp and he messaged us right away and scheduled an appointment. He was very professional and honest AND he gave us a price way under the others. We were sold! His guys came on Friday and we now have a new A/C!! His guys were courteous, professional and quick. Thanks Keith for taking care of us and we will recommend your company to all our friends and family! read more

Reached out on Yelp today(Sunday) at 7:30a. Got a quick reply and then a call back right away from Keith. His technician Justin showed up within an hour and was done with his work 20 minutes later replacing a broken capacitor. Fast, friendly, very efficient service that did not break the bank! House is cooled again - I will definitely use them again for any future HVAC needs! read more

Had a room in our house that wasn't cooling well. Called SureTemp and they came out to asses the situation. Found out the duct work to that room was restricted where part of it had been crushed. Set up an appointment and one of their techs came by to do the repair. Before arrival I received a call where he let me know he was on the way. He was polite and professional the entire time he was in my home. He removed the crushed portion and rejoined the duct work. He also discovered an area where some cabling had been routed over the duct work and was restricting it. So when he cut it he also moved the cabling to go underneath the ductwork to remove that problem as well. He repaired the ductwork and straightened everything out to give the best airflow. He provided pictures so I could see what all had been done in the attack without having to crawl up there myself. The airflow to the room definitely feels better now so I'm hoping this takes care of the issue. With the original assessment they suggested other options to improve the situation such as adding a return duct, but encouraged me to try the duct repair first before paying for work that I may not need done. So I got real advice without any up-selling. All and all everyone I talked to was polite and felt honest in their assessment and fair in their pricing. I'll be going back to this company whenever I need AC work. read more

Tremendous, very responsive and professional service! We had issues with one of our units; I inquired about service and within 2.5 hours, they had someone out to diagnose and fix the system. We have used them before to install a ductless system and for other minor issues - they have consistently been top-notch as far as service, support and responsiveness. I will definitely continue to use them going forward. read more

Simply The Best! I've been on their Bi-Annual Service Plan for 4-years. Each time they are very methodical, professional and honest! They treat me like a valued customer. Top notch service and good, good people.. During our Tune Up inspection, we had to replace our HVAC. Justin & Dominick made it happen. Dominick walked me through each step of the way. Thanks again Sure Temp Air Conditioning! John M. read more

After hiring another company to do A/C repair, we weren't 100 percent satisfied with how everything went down. The job got done and well but the in between process could have been better. So, when our second unit stopped working I reached out to Sure Temp. From the 1st call down to completing the job, the service was great. Great communication at very step. Showed up during the time given. Matthew was the technician who did our repair and estimate. He was professional, knowledgeable and explained what needed to be done in a manner I could understand. I highly recommend this company and will be keeping their contact info for future service. I am not one to do reviews. These days it is so hard to find honest, quality companys with great employees. This company has all three! read more

I'm so happy I found this company! My AC stopped working and I was able to get an appointment within 2 days. Austin was the tech and he was great! He was prompt, professional and courteous. Luckily, it just needed a part replaced, which he had on the truck, so it was fixed quickly and at a fair price. I will definitely be using them for my AC/Heat needs going forward. read more

Well I can't say enough about Sure Temp and the technicians that came out Tuesday to install our new systems. Reached out to them before COVID done my research, talked and got quotes but was just hanging on to the old units until the went belly up. Had reached out to Sure Temp again about two weeks ago to see what the changes in cost were. Don came to the house and completed another walk through and provided the quote. Had our yearly service completed and was told the one system was done, nothing in the compressor which was only 3yrs. old both units were over 13 yrs. old. Reached out to Don to schedule an install which was only a couple of days from the conversation. At 0600 Antonio, Damien, Josue, Tony and Zach showed up and got right to it. They started outside and in the attic at the same time then went to the attic working to remove the old equipment and move the new equipment in place before the temps hit 100 degrees, then a couple of them started on the outside equipment. They completed the entire process around 1500, they even put all the old equipment for pickup nice and neat by the road. Damien gave me a really good walk through and setup of the thermostats and even made sure it worked on my phone. It was a lot of information to digest but I appreciate the time these gentlemen took in the heat, their upbeat attitude and their appreciation for what they do. Sure Temp you definitely have some keepers! In two days can feel the difference. Thank you! read more

Our AC has been intermittently working, we've had other companies repair, however they only provided a quick fix/ bandaid for the situation. Our tech Carson went into the attic, whereas the other companies never have. He identified and explained the issues and also resolved it quickly. I highly recommend this company. read more

I have to admit it was nerve wracking selecting a company to replace our 3 existing air conditioning units. It was a big job and was quite an investment. I was very impressed with several A/C companies that I received quotes from. I spent a lot of time researching the pros and cons of all the different air conditioning brands. After careful consideration we decided to go with Sure Temp Air Conditioning LLC. I believe we made a great decision and let me explain why. I have never worked with a company where every person was in tune with the rest of the employees. I saw a real respect for one another within the company. The communication between all areas of the company was on point. Each employee completed their job with the attitude that their goal was to have a happy customer after the completion of their specific job. I couldn't be more pleased with the entire job. Chad was our technician who gave us a quote for the job. He explained why Trane was the right brand to install in our home and why Sure Temp was the perfect company for the job. He gave us a fair contract price and was instrumental in getting the equipment ordered. He was available any time I had questions. The day of the installment, Damien, Antonio, Josue and an apprentice showed up bright and early. They worked throughout the day, working hard to complete a large job. While completing the job they were respectful of our home placing tarps down across all areas of traffic, opening and closing doors quietly as to not disturb anyone in the home, and working in an efficient knowledgeable manner. I was kept abreast of the status of the job throughout the day. Their goal was to complete the installation in one day and they stayed until this was completed. When they left our air conditioners were up and running, our new thermostats had been demonstrated to us and our home had no signs that they had ever been there. I had the pleasure of meeting the owner, Keith, and was very impressed with the respect he had for his employees and appreciated his assurance that our job was being completed by some of the best in the industry. I know he had several jobs going that day but he acted like our job was the most important, spending time answering any questions and making sure we were comfortable with the install. The next day I called the office to pay. I was met with a personable employee, Mary, who was expecting my call. Just another example of how excellent communication skills are key when running a business. I have already recommended this company to a few neighbors. I know there are many great companies to choose from but I am very happy with our completed job and I would recommend this company to anyone IN A HEARTBEAT! read more

I knew it was time for a new heat pump and had the luxury to retrieve six quotes. I only reached out to companies with over 200 reviews and 4 stars. Sure Temp not only came in with a reasonable price but matched a lower quote. I was impressed on many levels. The higher-priced company had a laundry list of quality checks and install styles that warranted the price. I presented this information to Chad at Sure Temp and he clearly showed they did the same work. The installation is done and the quality of work matched all the fancy photos I was presented before install. read more

Great company. Keith the owner helped me. Honest company and fixed my AC problem. Highly recommend. But their GOLD PLAN- well worth the money!! read more

WOW, they did it again and it's been 2 years since they helped me out. Great and professional service, very knowledgeable, masked, courteous, on time, cleaned up well, and the icing on my cake was they had the best prices, the closest was almost 10% more and I got a Trane to boot which I was wanting. Keith is the man, talk to him, you won't be sorry! read more

Just had a annual service done on my home AC system. Excellent service by Mario and great communication from the front office to the technician. System checked itfine and only recommendation was to replace the thermostat. They would replace it for a fair price or I could replace it myself. There was no pressure to have the worked performed by them, it was my option. Best AC service we have ever had by any company. They are now my go to company for AC service. read more

Everyone involved was professional and very knowledgeable. I got 3 quotes and felt they were very reasonable. Don worked with me on my quote and was great! The guys that installed were awesome! Showed me everything about my unit/ thermostat and even cleaned up after the job. I was very happy with their service and wouldn't hesitate to recommend them! read more

Well worth a service call to check my first floor Lennox ac unit. The sensor does not seem to be as responsive as the 2nd floor unit hence my request for service. Thankfully I don't need to replace the sensor yet. Thanks to Carson and his partner for thoroughly checking everything out. They were a pleasure to have out to my home. They validated all of the previous positive reviews for Suretemp on Yelp! read more

Prompt service, friendly and efficient technician. Did not approach this as an opportunity to play "scare the homeowner into a new unit" like happens sometimes (especially to older folks). Recommended, and will use this company again. read more

I put a request out for a quote on AC maintenance. These guys responded promptly and then reached out by phone. They had a tech onsite in less than 24 hours and the job was completed for what I felt was a very fair price. Would highly recommend. read more

I love Suretemp, Keith Is the best owner and the quality of work is second to none . I highly recommend using sure temp ac .

I would HIGHLY recommend Sure Temp Air, James was awesome!!! He was polite, professional did great work. He went above and beyond to get us cool again. read more

We couldn't be more pleased with Sure Temp Air Conditioning! We wanted to put in a Nest thermostat to keep more programmable control on our air conditioning usage and purchased one at Costco. We attempted to take off our older thermostat first, but it just wouldn't budge. Since it was like welded on the wall, we really didn't want to risk damaging our older system's thermostat and wiring in case ours wasn't compatible with the Nest unit, so we decided to have a professional come out and check it out / install it for us. After requesting quite a few quotes on Yelp, (All ranging from $100-$275 with the caveat that they also had to review the system and see what else had to be done with it besides just install a new thermostat), we decided to go with Sure Temp because they had awesome reviews on Yelp and had the most realistic and cost appropriate fee for the job. (My husband said he wasn't gonna pay more than $100 bucks to put in a damn Nest! :) ) We're so happy we called them! Not only are their service calls very reasonable at $29.95, our technician, Ryan was really friendly and great. He not only was knowledgeable about the Nest thermostat and troubleshooting its installation, but he took the time to help us with the setup and was patient while I downloaded the app and got the account registered. He made sure that the thermostat was online and talking to the app before he left, which was really cool. The unit is sensitive and Ryan said lots of people try to hook it up themselves but damage it with power surges from not turning off the electricity to the air handler first...I really like that Ryan took the time to tell us what he was doing and did the install carefully to avoid wall damage as well. Once he finished, the unit looked like it had always been there. Very chic! LOL We're glad to have found Sure Temp, I know that we'll definitely be calling them first for any AC issues we have. Wholeheartedly and highly recommended! (My husband says this is how an AC company builds a business-with fair and reasonable pricing and honest friendly service technicians!) Thank you, Ryan and Sure Temp Air Conditioning!! read more

Sure Temp Air Conditioning - Our fancy new thermostat... :) Clean and perfect installation job by Ryan. - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

Sure Temp replaced my air conditioning and furnace and did a great job. It's been a few years and it works great, and I have lower costs. They adjusted the plenum and airflow for improved performance. When I experienced a problem after, they came right out and fixed it. Nicholas just came out to do a yearly check and also gave excellent service. He showed me pictures and videos and described everything. I'm very pleased with their service. read more

Would highly recommend Sure Temp Air Conditioning and the Trane system they installed for us. In April 2019, we had bids from a few HVAC companies, and SureTempAir stood out and looked to be the best deal for the money. We were looking for a quality, though mid-grade option to replace our Heatpump and Air Exchanger, as ours was the original system, 14 years old. After discussing what our priorities were, and what we were looking for, Keith (the owner) presented us with three levels of systems, and we chose the middle option (Trane XL16i), which by comparison to the competitors, was cheaper in cost comparing the same brand/model by another contractor, and much better quality with a good warranty compared to another. We were fortunate to have the team of Antonio & Josué to do the work, they were clearly very experienced and operated as a good team together. The work was very high quality, they didn't leave a mess, and Antonio made sure to review everything with us about the new system, while Josué tested the output temperature of each air vent. SureTempAir also did all the paperwork and filing to get the SRP rebates credited to us, including the filing of all the Trane warranties. System came with two free service calls during the first year, this also made SureTempAir stand out from the competition. We are completely satisfied and happy with the new Trane system, it is more efficient, quieter and much cooler than the old HVAC system we had. Now looking forward to not having to worry about an inadequate or on the brink of breaking system during the upcoming triple digit Arizona summer. Thanks again SureTempAir! read more

Sure Temp Air Conditioning - Air Handler replacement in the attic of the garage. - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

See all

Called in the morning and Bud was here 2 hours later and it wasn't even an emergency. Excellent customer service! Would call them again in a heartbeat. read more

My first contact with Sure Temp was in June when my AC decided to stop working, which of course is every Phoenician's worst summer nightmare. I was under Home Warranty and, since Sure Temp was contracted with my provider, I didn't have much choice but to call them. In the end however, this turned out to be fortuitous. Due to a tight schedule, I had to wait two days for a service visit (the only frustration in my entire experience) and in the meantime I decided to be pro-active and contact two other AC companies to get quotes on a replacement (I was certain that was what was needed). When Sure Temp came out, they were able to repair my AC within 20 minutes--so crisis averted for the time being, although I knew the fourteen year old unit's days were numbered. Sure enough, last week the AC went for good. The customer service and advice I had received from Sure Temp was top notch, so although I had two quotes for replacement, I wanted Sure Temp's offer on the table before making a decision. Keith was out that same day and gave me the best quote of the three by a decent margin. I made the difficult decision to pay up front rather than finance, since this would save me an additional $1200. The other two businesses didn't offer this option. In the end I saved a bundle (lower quote to start off and pay by check discount). The budget will be a bit tight going forward and I'll have to be disciplined with my spending until I recover my savings, but the final price was a number I could live with. I actually couldn't be happier with my decision. I only had to wait one day in a busy August season for install and was extremely pleased with the crew that came out. They were friendly, quick and great at answering questions. My new Trane XR-16 runs like a dream too! To sum up, superb customer service from the start, honest evaluation of my needs without trying to up-sell or take advantage of the situation and prompt turnaround time. Sure Temp gets my unwavering recommendation! read more

Kevin is awesome! Nice guy, super chill, efficient and knowledgeable! Thanks for the quick response at a stressful time. AND the price was honest and fair. Thank you! read more

I shopped prices and Sure Temp Air's owner came out to visually inspect our HVAC system. Previous guys went up on the roof and came down and barked out numbers but he actually took pictures and gave explanations. All said and done, my system sounds stellar and air is blowing hard out of vents I had barely felt motion previously. I see why they have such a high rating. read more

Sure Temp Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

See all

Dominick is a saint. Absolutely awesome customer service. He was honest with me when other companies were not. He was a delight to work with. I would 100% recommend this company. They are affordable and actually tell you the truth. read more

Excellent experience. I reached out on yelp Saturday morning. Received an instant response and the tech was at my house Saturday afternoon. Very professional and detailed estimate. We scheduled new AC and was installed on Tuesday. read more

Lowest quote for my prefered equipment. Great Install by courteous professional installers. I was looking to replace my furnace and 5 ton A/C as it was 19 years old and on its last legs. I was looking for a variable speed high efficiency unit. I received 6 quotes. 1 contractor quoted Rheem, 2 Diakin, 1 American Standard, and 2 Trane. I also researched the different brands. Although there were many opinions, Trane seemed to be the highest rated. Keith was the only one to give me both cash a financed prices. Financing was 0% for 4 years. He was the last to quote. His price was lower than even some of the lesser brands. He was quick and seemed knowledgeable. I didn't get the hour and a half sales pitch some of the other guys put me through. Installers showed up on time. They did a nice install. Cleaned up after themselves. Took the time to explain the system and its controls. Very good experience. I highly recommend Sure Temp. read more

These guys are absolutely fabulous! They are fast dependable and honest...we've used other companies in the past but they will be the only ones we call Our new AC unit arrived early and our extremely hot house began to cool immediately. read more

My mom's air went out and the end of June and her house was at 99 degrees inside- we called an A/C company that we have always used and they were responsive and came out that night to look at it- the problem was they couldn't fix the A/C and they didn't know when they could get a new unit- nothing was offered like a portable A/C unit etc. Thankfully she was able to stay with us while this was resolved. I called several companies and was super impressed with Sure Temp- they said they would come out the same day, take a look and bring a portable unit to help cool my mom's house down. They came out same day I called with the unit- SUPER Impressed with how responsive, awesome and helpful they were. My mom did need a new unit and they were able to replace it 2 days later!!!!! Outstanding company and we will certainly start using them not only or our house but will refer them to everyone we know. Bud was great on the phone and so were the technicians Freddie & Derek- This happened right before the fourth of July weekend and I can't say how grateful and appreciative were are that Sure Temp handled this for us ASAP. Thank you so much!!!! Jen W read more

Showed up first thing and checked everything out to make sure we're keeping cool during this hot AZ Summer. Our machines are now quieter and saving energy. I'd use them again for sure. read more

Sure Temp installed a new roof top gas pack. Not only did they offer a very competitive price, they included a 10 yr 3rd party labor warranty . The install was seamless and they were very clean and professional. I really appreciated the owner reaching out by text and making sure everything was going according to plan. I had 5 companies give me a quote. Overall very happy with my choice of Sure Temp! read more