I can't believe this is the same place on here with all the great reviews. I thought I'd try a different alterations place in Torrance, so this was the first one to come up on Yelp. Either it's because I know how to SEW, (but not fast enough to do the alterations I gave her) or you basically get what you pay for in price (which I didn't really think was cheap, maybe average priced), that I'm upset at the results. First, when I went in, there was a lady who asked if she could have a hook and eye sewed on, and 'Susan' quoted something like $12! I almost told the customer I'd do it for her right then and there for FREE it's so easy. Second, she doesn't even care to change the thread to at least match your garment (white pants with black thread). Third, the tension must be off on her sewing machine because I could see the loops coming out , plus the stitching isn't that straight! FOURTH, her and her friend asked me, "why I would buy a (garment ) so much bigger in the first place?" Isn't that how she makes her money? Worst of all, I expected her to alter my garment as most experienced sewers would have, but she did it in a completely different way that has now messed it up, and I'm damned if my other alterations can fix her mistakes. I even told her that if she doesn't think she can fix it, then tell me now, because I'd rather go somewhere that can. She offered to try to fix it, but I wasn't comfortable with her even fixing it, so I left without a refund offered . I read other reviews of people saying you have to know exactly what you want since her English is very minimal, but if you really LOVE the garment you're taking in, then I'd go somewhere else. Or if you're just having something simple done, like a pant or skirt hem, then maybe it would be okay, but sorry, I went back to my original place in Torrance who recognized the same alteration mistakes as I IMMEDIATELY without me having to even try the garment ON! read more