Loved this AYCE sushi place. Lots of great yummy options!! The restaurant is so cool too ! It has a koi pond and lots of cute decorations inside. Server was nice and attentive. Just don't leave any extra sushi unless you want to get charged for it. (Typical at any buffet place.) read more

Sushi Masa - Menu and price - Sushi Bars Near Me - Henrico, Virginia

Update - the past 2 times we've came was very disappointing. Food was still good, but the service was horrible. Slow service and food took forever to come out. The most recent time was at 3 pm on a Thursday, it was not busy at all. I had to waive the waiter over several times because he was just sitting around. Plates we order never came so we had to ask about them also, several times. Food we did order took forever to come, and honestly the plates coming out one at a time is annoying. All of the other AYCE sushi places I've been to brought almost everything out at the same time. I was with family who came into town and I was raving about this place, so it was very unfortunate that we had this experience. Don't think we will coming back. read more

Came here for a quick sushi lunch and was extremely disappointed by the rudeness and lack of service from the staff. Our waitress was MIA for most of the time and was very rude when we made a mistake regarding ordering and was not willing to resolve the issue in a professional manner. It took a long time for our order to come despite we came pretty late after the lunch hour and sushi itself was pretty mid. Specialty rolls were uninspiring and the pieces were extremely small. I guess if you're here for the "all you can eat" experience you won't notice but if you're here for real, authentic sushi, this isn't the place for it. 2 stars for the ambiance bc it is a unique and interesting looking place with cool decor and seating areas and I would have loved to come back but probably will not. read more

We came here to celebrate a special day, but unfortunately the service completely ruined the impression and experience. As someone who works in the restaurant industry, I stacked our dirty plates, napkins, and trash at the edge of the table trying to be nice and make prebussing easier. They sat there for a long time taking up table space and making it uncomfortable for us to eat. No one ended up picking them up. I looked around and mentioned that other tables had the same issue. Our server barely checked on us. We had food in front of us but no chopsticks so we asked server to bring them, and after waiting 10-15 minutes, one of us had to get up and find them ourselves. The server finally brought chopsticks later, after we had already solved the problem. The same thing happened with the ginger. After waiting a long time, we had to track down our server, who reacted with, "Oh yeah!" as if he had forgotten. A few minutes later he tossed a messy pile of ginger hanging off a small plate. Like saying "just shut up". He left without apologizing for delay or saying a word. Server approached us only three times. After that we had to capture him ourselves. It also took another 15-20 minutes just to get the check because the server never came by to see how our food was or whether we needed anything. We ended up paying with cash just to avoid waiting even longer. Watching my dad and boyfriend be treated this way was frustrating and disappointing. We came excited to celebrate, but left with a completely different impression. Food wasn't bad but terrible service ruined my entire experience and mood. I would not recommend this place. read more

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Great place for AYCE sushi. Dishes came out quickly on a Wednesday evening despite many tables being filled. The sushi was delicious. Many roll options were fried or had cram cheese. There were sashimi options too. Lots of appetizer options. We got edamame and gyoza. Both were cooked well. The chicken katsu was just okay and not very flavorful, but that wasn't our main reason for going. The koi pond in the front is beautiful. Service is as expected at AYCE sushi, but everyone was kind!!! read more

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Thus place has been around for a long time and have seen it go from self severe all you can eat buffet to something completely different. It's still all you can eat, but you order your dishes off of a menu. Which I like, cause the food seems to cooked nice and fresh. Before I go onto that. Let's go over the decore. The decor is sooo cool! It's like an oasis in each corner. Take a look at my pics. It gives you that "Tea Garden" feeling!Feeling! It's so pretty inside! See pics The food was nice and fresh, but I suggest not to over do it on your first order mostly when it comes to carbs. They will give you a lot of that one item, so you can fill up fast! So it's best to pace yourself. Some of the dishes I liked was the Salomon skin salad, shrimp tempura, salmon sushi, unagi sushi and for dessert green tea ice cream. I will definitely come back and try other dishes! read more

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My family and I don't usually expect much at all-you-can-eat (AYCE) sushi restaurants but we were pleasantly surprised! Our group of 10 went on a busy Saturday night. They have a lot of seating so we were able to get seated pretty quickly. Our server managed all the tables really well and we didn't have any problems that weren't fixed. The AYCE price includes sashimi, which can have extra charges elsewhere, and a beverage (soft drink refillable or one alcoholic). They have a huge menu including options for raw and cooked rolls. We enjoyed everything we ate. Some of the most notable items were the sashimi, bubba gump roll, little tokyo roll, steak teriyaki (served with only the protein), ice creams (creamy and great flavors), and the fried oreos. read more

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Best Sushi AYCE in RVA! Quality of fish is definitely more fresh than other places, service is always amazing! Past couple times our servers Ri and Jessica did an amazing job! This is a frequent hit for my friends and I! If you order enough you will get ur sushi in a boat, shell, or some type of fancy dish which is cool. They have anything from speciality rolls to hibachi! Fried oreos and icecream are also amazing to end your meal with. Atmosphere is great, they have nice decorations and a koi pond in the front you can buy feed for! read more

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Sushi Masa can be hit or miss, I wish it was more consistent. We love coming here because it comes with sashimi in the AYCE option and that isn't something that I've found is common around the area. The service is typically fast, but I've noticed that the staff changes every so often and when it's busy - it tends to be a lot slower. In terms of quality, we've come on really good days and also some mediocre days. We love that the price comes with a soda or your first alcoholic beverage (includes Sake). read more

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If you like sashimi like we do, this place is worth every penny. Upon entering, the place is beautiful. We went on a Friday night for dinner, so we paid $30.95 per person which includes a drink. We ordered clear soup. It wasn't the best I've had. Tasted like broth with not much flavor. Next, we had 3 appetizers: tuna tatami, pepper tuna and mango salmon. Loved it! For the main course we tried so many things. The Snow White roll was my favorite. My son got his sushi on a boat. Pretty cool. Other things we tried: Zack's special roll (not my favorite), LSU roll, rainbow roll, fried rice( too greasy), fish Katsu (big portion), spider roll (cone style), and tempura cheesecake (forgot pic). I might have missed reporting on a few things. We ordered one piece of every sashimi except bean curd and it was delicious. It came on a bowl of ice as it should. Overall, the experience and food were great. A few disappointments, but nothing major. I will definitely be returning to try more things. read more

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The ambiance is fantastic! Low playing music, beautiful beautiful decorations! 10/10. Food wise, I wasn't very impressed by the choices. They don't have crab ragoons which I thought was interesting. I got 2 rolls and they were good just not fantastic. It would be nice if the classic rolls or typical rolls had the description of what is in it. The service was good. He had to ask for water and my friend didn't get the right roll and had to wait a while. read more

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We loved the hibachi steak. The combo fried rice was excellent. The sushi was good and fresh. Service was pretty decent. I like how the drinks were included. The hand scooped ice cream was a nice touch. Ask for mango which wasn't on the menu. read more

Well worth the price. Quality wise, you get what you pay for. Hard to complain when you get all you can eat sushi for $39. I am not a seafood eater and was still impressed with the variety and options. I'd return. read more

Back here again service is still good. It is quiet and pleasant in here. I ordered the Thai tea this time with the meal. It is excellent. Thai tea is a sweet drink. Food was as good as always. I got the deluxe sushi and sashimi this time. Enjoyed each bite. But for me it was too much and I had help finishing my meal. Keep planing to come here and try the Chinese side of the menu. But keep getting the sushi side. read more

Sushi Masa - Thai tea - Sushi Bars Near Me - Henrico, Virginia

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Overall the food isn't bad! It's not amazing, but not bad either. I actually love their sashimi and have never had an issue; their sushi in general is OK, but my husband and I mostly stick to the sashimi options, which we love. It tastes fresh, good texture, and we've never had an issue with that. Their service is mediocre at best but for $20 AYCE lunch and $30 AYCE dinner, I can't complain too much. It's typically packed in the restaurant and they seem to always be short staffed. We recently tried the tempura veggies and probably wouldn't order again, due to them being cold and oily. We go back for the sashimi and for the price, it's worth it! read more

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I typically would avoid AYCE sushi in fear of not being able to eat that much and quality concerns, however, Sushi Masa was awesome! My fiancé, our friend, and I came here for lunch on a Sunday. We learned that AYCE $21 lunch is only on weekdays and that dinner applies to weekend which is about $31. This didn't deter us since it came with a drink and AYCE! It's located in a strip mall so there is easy free parking out front. They had men and womens restrooms here with several stalls. There was also a lot of seating available since it's a huge restaurant. Our waitress was sweet and helpful. Our friend is gluten-free which was a bit difficult to cater to here, but we made it work. We sorta went family style with the sushi we got. Everything was fresh and delicious. There isn't a buffet you pick from, you order directly from your server and it gets made fresh. I was so happy with our experience here. I really enjoyed my nigiri and sushi rolls. The others did as well. We closed our our meals with dessert. The fried oreos were a bit off, but the green tea ice cream was yummy. We all ate past full haha. It's a wonderful place if you're really hungry. I would come back. read more

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The place itself is beautiful -- very nice design, stylish interior, and great atmosphere. I'm posting pictures because visually, the restaurant looks impressive. Unfortunately, that's where it ends. We were seated and completely ignored. No one came to our table until I got up and asked for service. Orders were taken, food arrived -- but we had no plates and chopsticks at a sushi restaurant. The food quality was horrible and very cheap, and the service was ridiculously bad. A nice-looking place cannot make up for such poor execution. We won't be returning. read more

Sushi Masa - Sushi Bars Near Me - Henrico, Virginia

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This is some awesome AYCE sushi! And it is so cute inside. Our daughter spent a good bit of time feeding the fish with their $.25 fish food (lovely touch). We had sashimi, sushi rolls, lo mein, gyoza, house salads, miso soup, shrimp fried rice, and we ended our meal with red bean, green tea, and vanilla ice cream with cheesecake tempura. Soft drinks or your first alcoholic drink are included, but it's $1 extra if you get imported. The food comes out fresh and fast. The only downside was that the dirty dishes stayed at our table for the duration of the dinner, but this wasn't bothersome enough to rate this place down. It seems like they have designated people fulfilled different roles, so maybe there was a hiccup there. We can't wait to come back! So delicious, and great value! read more

Absolutely loved this place. Came for their lunch AYCE, stayed for their drink specials! Highly recommend for its vibe inside, great service, and delicious sushi. The double spicy was my fav! read more

We dined at Sushi Masa tonight and it was amazing! They were supper accommodating with our wheelchair request and our server Tony was friendly, knowledgeable kind and anticipated our needs even before we did! The entire restaurant was absolutely beautiful, I especially loved the welcoming koi pond. The sushi was fresh the beer was ice cold and the desserts were amazing we will DEFINITELY be back!!! read more

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Visiting Richmond for work and exploring new restaurants. I was craving sushi, and found this place I'm google. I ordered the crazy yellowtail and fried rice. The fried rice was okay. The crazy yellow was good but as I was eating my last roll, I was chewing and chewing and something was still in my mouth. I pulled it out and it was paper. I called the restaurant and she told me to bring it back. I did but when I arrived she asked what I wanted them to do. I asked for a refund, she said I would have to go through DoorDash. I said could they remake it. She said no. That she will talk to the chef and tell them to be more careful. I am not contacting DoorDash to report the issue. read more

Sushi Masa - Paper napkin in my sushi roll - Sushi Bars Near Me - Henrico, Virginia

This place was quite good the last 5 times I've been here. But this previous time I came on a Thursday and everything was just off. The fish didn't taste as good as it used to be and the service was just so slow. Everything took almost 2x the time to come out even thought it wasn't to busy. It's still my go to place as the sashimi is ayce with no upcharge compared to other spots. Will give it another shot sometime in the future and hoping this past experience was just a one off. read more

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As a Richmond native, visiting this strip mall will always be nostalgic as I often ate here when it was formerly a buffet referred to as the Sino American Cafe, later changing its name to Super King Buffet, then one last name change as Hibachi Sushi & Supreme Buffet until its closure. This location has now transitioned to an AYCE restaurant though at the time of Sushi Masa's soft opening, I had no interest in visiting due to the 1 star reviews. Plus, there was already a new AYCE sushi place in Willow Lawn that was decent, so why bother? Well, fast forward to this current point in time, I found myself in the mood to try a new restaurant and wanting to indulge in my favorite food (sushi). I've decided to give Sushi Masa a chance after discovering the reviews have improved since their soft opening. Well, let me preface that if you choose to dine here, you will not be disappointed! This is one of my new favorite restaurants simply because the interior is so inviting/welcoming and most importantly, the sushi is great quality along with the plate-ware that its served on. My Dad and I came with a big appetite and pretty much got to sample the majority of the dinner menu though was too busy enjoying the experience that I didn't document all of the variety of dishes that we ordered though below is the feast that we had. +Drinks-Coca-Cola & Sweet Tea; soft-drinks are included in the AYCE menu along with free refills +Soup-Miso & Seafood Soup; Dad especially loved the seafood soup +Tempura-sweet potato; my dad thought it was fried cheese lol +Appetizers-fried calamari, gyoza, age tofu, sesame balls, shumai, harumaki +Sushi/Sashimi-Tuna, Salmon, Crabmeat, Fish Egg, Eel, Shrimp, White Tuna, Hamachi +Rolls-Tuna/Salmon Rolls, Eel Cone Style Roll +Special Rolls-Crazy Yellowtail Roll +Teriyaki-Red Snapper +Dessert-Tempura Cheesecake, green tea/chocolate ice cream, fried oreos I was especially impressed by the variety of staff members whom frequently came to check on us and to ensure that we had everything we needed. Everything was yummy and we are dreaming about the next time we come back to dine-in. Thank you! read more

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This AYCE sushi restaurant is the best one in Richmond. I made a reservation just in case, but it was clear that I didn't need one when I arrived because of the ample seating. The host sat us quickly under one of the fun flower seating areas and we were super happy with our seats. In addition to the flower seating, they have various private rooms and a lot of seating for larger parties. They even have a karaoke room! We started by ordering the salmon tartar, miso soup, and green tea with our kind waiter. All were delivered quickly, and since I was hungry we got right to eating. Shortly after we ordered the Masa Roll, rainbow roll, spicy tuna roll, and some shrimp tempura. After 2 more rounds of food, we were stuffed. But still had some space for the fried oreos and chocolate ice cream. The bathrooms were very clean and big enough to not feel cramped. We were very satisfied with our experience and all the staff members were nice and helpful. read more

For all you can eat sushi, the quality of the food could not be beat. Our server Brandon was awesome given how busy it was. The bathrooms were not very clean however. But I think I'll be back again. read more

Sushi Masa - Little Tokyo Roll - Sushi Bars Near Me - Henrico, Virginia

After a disappointing Valentine's Day trip, Sushi Masa reached out to rectify the situation. When my husband and I returned, the staff was attentive and friendly, going above and beyond to show us how much they value their customers. The food was fresh and absolutely DELICIOUS! I've always loved this spot, and it makes me happy to know how much they care about us in return. A wonderful trip! Thank you to the team at Sushi Masa, you're all stellar! read more

Sushi Masa - Sushi Bars Near Me - Henrico, Virginia

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Made to order all you can eat sushi! We ventured here for dinner and were aww struck by the decor. They have a cool pond inside. Unfortunately the booth we were seated at was broken and falling apart. They do have a cool private lounge area for parties and karaoke. read more

Sushi Masa - Sushi Bars Near Me - Henrico, Virginia

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The food is consistently delicious and you can order however much you want! Most of the servers are always pleasant. The restaurant is clean -- however, the booth cushions are old so the seating is not as comfortable as it could be. read more

Best AYCE sushi place in the RVA if you like sashimi. The other cooked foods are also great (miso soup, katsu, appetizers, etc). I don't really get the rolls because I'm team raw fish, but I am sure they are good too. The service is always friendly, food comes in very beautiful platters in a timely menu. Every time has been a great experience. The decor is fun, interesting with the plastic flowers. read more

Lovely inside decor, the food was good. Service was kinda slow but it was a pretty busy night.

This restaurant was formerly buffet style and hibachi. We were greeted and was seated within 5 mins. Our server wasn't attentive as much but the food was very good. The new renovations are bright and welcoming. The lunch special includes a drink and free refills. I would definitely return again. The sushi was fresh and flavorful. read more

Super cute spot. Lots of room, great decorations. The pond entertained my little one. Food came out fast. Sashimi came over ice. Everything tasted great! Kitchen food was a little bland but that's not why most people are here. Quick service. Will come again! read more

This is one of my favorite all you can eat spots to go to for sushi. I find the fish to be really fresh and they have a very wide variety of rolls that cater to all different kinds of tastes and preferences. I've loved the masa roll and baby tiger roll. The Snow White roll I had recently was also fab. Love coming here with friends! I also love that sashimi AND a drink are included in their price!! read more

Overall the place was very nicely decorated and the food was good but I was a bit disappointed with the long wait times for the service and food. It shouldn't take that long to just get a plate of sushi or a bowl or seaweed salad. Also a bit disappointed with the mandatory automatic tips, we should have an option for custom tips since the service wasn't all that great. Overall I guess it's an alright location to eat sushi but wouldn't recommend going here regularly. read more

Great spot if you're into sushi. They have a pretty extensive menu with an all-you-can-eat option at a solid price, plus à la carte dishes if you're looking for something a bit more special. The sushi is well made and you can tell there's care put into each piece. The atmosphere also stands out it really gives you that feeling of dining in Japan. Overall, a solid place to go if you want to try a variety of dishes without overspending. read more

We've been here 3 times and the service is ALWAYS lacking. We like the menu as it has more than other sushi restaurants. But we always end up waiting close to 45 minutes for all our food to come out. And we've gone during off peak times. This last time we had to ask about the clear soup twice before it was brought out, 30 minutes after we ordered it. It shouldn't be that hard. Not sure if we'll be returning unfortunately read more

Recently stopped by again on the way back from another trip to Busch Gardens. Some pros and cons, but it still deserves a 5 stars in my eyes because of the value and options for only $32 before tip and tax per person. Menus were changed, and I liked the new design much better than the previous green ones. PROS: - The seafood soup was the best I've had at an AYCE place by far. The one here had a mussel, large piece of shrimp, scallop, crab stick... All cooked very well and the soup had a great flavor! It was what I was most pleasantly surprised by. - Scallop sashimi was great, rare to find that! - Green tea ice cream and fried Oreos were super good, the Oreos just as nice as I remembered. The ice cream was definitely one of the better I've had. - Service is decently fast. I don't remember our waitress' name, but she appeared Eastern European and had an accent. She was really friendly and made the visit better. CONS: - Unfortunately, the salmon sashimi did not taste nor look as good as the last visit. But it was still good and something my boyfriend and I ate, just not as good as last time! - Eel was a bit tough and harder than desired. But hey, usually AYCE places don't even have eel. - I ordered a Fanta as my complimentary drink, and it was somehow really weak? When I drank it, I thought I was given a sprite by accident! - One of the special rolls with a chili sauce was really bad. The chili sauce just tasted like ketchup, I think it was the Crazy Yellowtail Roll? But most of the rolls, like the Naruto roll and Nemo roll, were super good! OVERALL: The pros still greatly outweigh the cons, there's plenty to like here! Just a few items I thought could use improvement, and at the end of the day it's really solid for an AYCE. I don't know when I'll be back in the area if ever, but I would definitely come here often if I lived closer! read more

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I'm a fan of Sushi Masa! The interior is nicely decorated and very clean. It's spacious in here, yet feels like not a ton of tables, but also never feels like your sitting on top of or cluttered with others. I've been here two or three times now and sometimes it's a short wait, but I'm thinking really because they try to space out the tables. An all inclusive price here gets you AYCE sushi and comes with a drink, which is crazy that it can be a soft drink or one alcoholic beverage (mostly basic wines and beers). The food here is great, good flavors and super fresh sushi. It has become a fave go-to when I want a variety of sushi. The miso soup is one of my fave apps here, calamari is decent (kinda thick rings though). Don't be afraid to ask questions about descriptions or what's in certain dishes. That's the only downfall of the menu and given that you have to eat everything or get up charged I'm definitely hesitant to order anything unfamiliar for fear I won't like it. The only sushi I've ordered that I didn't absolutely love was the yellowtail, which has raw fish and then jalapenos on top. It just doesn't come together well for texture or flavor profile for me. Everything else i can roll with literally haha. Give this spot a try you won't be disappointed for around $30/pp for dinner. read more

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Ambiance was good. Food was great. Loved the sashimi. The tempura cheesecake was interesteting and I loved it. Shout out to Nick (dresses up as a banana for Halloween) for making our experience even better. 10/10 would visit again. (11/10 if he is there.) read more

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First time here last night, $30 all you can eat set up- i love that its not just AYCE sushi, but also appetizers, teriyaki options, soup/salad options, and even your first drink (soft drink/beer/wine/sake) is included in that price. I enjoyed all my food- the gyoza, clear soup, spicy shrimp, and the LSU roll.. All delicious, and all are things i would order again. My only complaint is that the sushi orders include 8 rolls which can be a lot so for an AYCE, it would be hard to order more than one kind of roll if you aren't sharing. Otherwise, great service from Brett, lovely restaurant- i enjoyed the decor. I will definitely return and bring people. Great concept! read more