Sushi Ninja is literally the worst sushi place I have ever been. Dirty seat, dirty dishes, bad service, bad and/or extremely bland food. It was sadly a 100% miss and I'd like to save others the disappointment if possible.
When we first walked in, it was unappealing to see half the tables in the restaurant empty but still sitting covered in dirty dishes and napkins.
I didn't think too much of it at first because I thought they must be busy with a big rush of people, but as I sat through dinner I realized that they were not busy at ALL... they just weren't bussing the tables. Then we get to our booth and the seats were dirty... so I used my napkin to clean it, and asked the server for another napkin...
No biggie... except that I ended up having to ask her literally 3 times for the napkin. She kept coming back to the table without it, even after she brought drinks, and even after she brought food/appetizer.
Even worse than a dirty seat is dirty dishes... When our server brought the appetizer, she brought two appetizer plates, BOTH of which were dirty. I took pictures. One literally had a fingerprint smudge underneath a black spot. The other had two crumbs or food tidbits of some kind.
We did not use them, or ask for new plates because I was already frustrated at asking for a napkin 3 times, and I knew by the time we would get new plates we'd probably be done with the appetizer.
So then the sushi comes. Where do I start??
The server forgot to bring the ginger salad my husband had ordered. The server also forgot to bring the side of spicy mayo I had asked for (and forgot it yet again when she came back to bring my husband's forgotten ginger salad so I had to ask for that another time or two.)
My sushi plate literally had no wasabi and no ginger on it... who in the world serves sushi and forgets to put the wasabi and ginger on the plate, the one thing that's on literally every sushi plate ever???
So aside from that, I was confused just looking at my sushi because the description was that it was topped with yellowtail. However, only 3 of the 7 pieces were topped with yellowtail, whereas the other 4 pieces were topped with what looked like a big black nasty chunk of fish skin. I asked the server what that was, and she informed me it was eel. I was mistaken that the roll I ordered had eel on it (I had thought it said eel sauce when I looked at it.) however, it was not just a situation where I could "peel the eel" off and eat the roll I was looking for, because that was literally the only topping on more than half of the pieces. I understand the eel part was something I overlooked, but why was it that a main ingredient that the roll says it has, is missing from half the pieces?? If a sushi roll you order says it has tuna, cucumber and cream cheese, but you receive a roll that had some pieces with just tuna, some pieces with just cucumber, and some pieces with just cream cheese, would you feel like you got what you ordered?? Of course not. Any sushi roll I have ever eaten prior to this has consistency and the ingredients ordered in every single "slice" of the roll. I briefly pointed out the issue of the roll having only yellowtail on a few of them, and only eel/(snakeskin) on the others, and another server or employee walked by and said "oh it's ombré". (..,Ha... ha.... )
Meanwhile the server just basically stood there like I was an idiot and then I eventually just said never mind because I was SO OVER this entire experience!!!!!
She definitely did not care about any of this, and of course did not at any point come back to ask how any of it was, (to myself or my husband, etc.) even the pieces that had no eel, that I ate, were just so... below mediocre tasting. Bland. Not to mention the entire roll fell apart every time I picked up a piece- it was basically like a huge joke at this point.
Let me also mention how gross their ginger salad was. How do you mess that up, right? It's just ginger dressing and iceberg lettuce basically. I noticed my husband pushed it to the side pretty quickly, but with all the other stuff I didn't ask him about it until the end. I asked how it was and he said it was weird and doesn't think it was actually a ginger salad. I looked at it and thought WTF? #1 the dressing was nothing like any other ginger dressing I've ever had. It was bright orange, like a starburst candy or orange jelly. And it basically tasted like orange jelly/marmalade or something.... it was awful. Tasted nothing like ginger, or any ginger dressing I've ever had at any sushi or hibachi restaurant, ever. If I had been given another napkin I would have spit it out.
Don't waste your money, please. Go to Yoko's in South Tampa. Go to Soho Sushi on Kennedy. Go anywhere else.
I would not go back to Sushi Ninja again even if it was free. read more