Is it possible to give negative stars? Servers where trained by toddlers, the food was decent, very cold when I got it, the fish was raw, typical. I had a hair in my soup, and the lady called the cops on me. This place is most definitely for laundering crack money, stay far away, this place has made me leave the north east, and move to Los Angeles. Sushi was ok i guess, sub par at best, the gas station down the street probably has better rolls honestly. read more

Okay, fine, I forgive you Sushi X. I'll even eat at you sometimes. When I feel like going alllll out. And having all I can drink sake. For those last minute, extreme sushi cravings and decent fish (FINALLY, I have a feeling they read their reviews!) at a decent price....head over here. read more

All you can eat for $25?! And the food is really good. Some of the rolls may be on the smaller side compared to other places in the area...but that's what it's intended to be; keep that in mind. You'll have the option to taste more and order something else or order again. Most places around the US and most importantly Japan operate this way. They also don't have a $2 + charge per piece of sushi not eaten, which is extremely common all over. There's no need to be wasteful, so that's why those places have that in place, but here from what I've seen...nothing gets sent to the trash. Definitely coming back for my next sushi fix! Happy weekend y'all! read more

As always you get what you pay for. For 20 dollars you get unlimited sushi and other hibachi related items. From time to time they will forget something you ordered but will correct the problem in no time. Rock shrimp is a deep fried spicy must. For those who do not like sushi there in a big enough menu for you to eat your moneys worth and still enjoy your time there. read more

I went here with my business partner for lunch. For an all you can eat buffet, it was not bad. The quality of food was average, and nothing we ordered was disappointing. Service was a little slow, but other than that I would probably come back. read more

I've heard mixed reviews, so I just had to try Sushi X for myself. Overall my experience was good. I do agree with other reviews that the service was a bit lacking, but I didn't mind too much because I was having a leisurely lunch, catching up with a friend. The restaurant was not busy, but it did take some time for our first order of rolls to get to the table. There were only about three other tables with patrons at them around 2pm on a weekday, so it was a quiet and relaxed atmosphere. I think that the sushi rolls are the way to go at Sushi X. We started with 4 rolls to share, and the portion sizes were good, and rather filling. It is important to note that it is all you can eat but you have to eat all you take. I heard that they will ask you to pay the a la carte price for items that you don't finish, so it is best to start off conservatively. You can always order more, which we did. Out of the more simple rolls the Alaskan roll was quite good. The cucumber and avocado were very fresh and the flavoring of the fish was light. We ordered several specialty rolls. My favorite was the Crazy Girl which had spicy tuna, salmon, avocado, and a cream sauce on top in addition to black pepper sprinkled on it. Really tasty! I also ordered a few pieces of sushi and sashimi at the end of the meal. Those were fairly small, which was good, because I was already quite full, I just wanted to be gluttinous and to try more items. We ordered hot tea which was included in the price. It wasn't too clear if beverages were included in the price, but I'm assuming no, other than the tea. We skipped dessert, which they said was fried ice cream. In summary my recommendation is skip all the other stuff, just go straight for the rolls! Order a small selection to start and then try a few more things once you see how full you are. Deciding what to order off the checklists was also quite fun. I'd definitely go back, espeically during the week when the price is a bit lower (currently $19.99 per person). It's not incredible sushi, but it's decent sushi and a good value. read more

Sushi X - Speciality rolls at Sushi X - Sushi Bars Near Me - West Haven, Connecticut

First let me say I'm not a fan of all-you-can-eat sushi places. So I came her for a friends birthday. This was the 3rd time I've been here and by no means did I expect much from this place. But this time was different. Immediately got a table for all of us and we all had drinks within minutes. Everyone ordered apps and they came to the table within ten minutes. Side note order a few apps at a time because of there SMALL size. Now on to the sushi. Again all-you-can-eat so don't have high hopes of award winning fish but still good and very filling. Once you order you wait and wait than wait some more but when if finally comes out you almost forget that your at a "sushi buffet" and enjoy what they made for you. After everyone had there fill we ordered ice cream for the birthday boy. We had a mix of red bean green tea and ginger. All very tasty. I don't know if they have new owners or got a ton of complaints but this visit changed my mind (almost) about Sushi X. $20 a person Not a bad deal if your low on cash need a Sushi fix or a first timer. The portions are small enough that you won't waste much if you don't like it. read more

Sushi X - Sample Of What We Ordered. - Sushi Bars Near Me - West Haven, Connecticut

NOT GOOD AT ALL BOUGHT 70 DOLLARS WORTH OF FOOD AND IT WAS GARBAGE, DONT WASTE YOUR TIME OR MONEY. Managment was terrible when I told them how gross everything was they offered me a 10 dollar gift card for there restaurant, as if Im ever going there again. read more

The service is great and you can't argue with $20 for all you can eat sushi. The food is good but nothing amazing and with several other sushi restaurants offering the same deal it easy can be forgotten. But it's a nice change of pace and offers $7 all you can drink sake which is also a bonus. It's not my favorite place but if you live in the area you should definitely give it a try. read more

I love this place, and often come here for fun, special occasions. The service is great, and the price is cheap, $20 for all-you-can-eat sushi and hot food menu. The restaurant is a little tacky, but I kinda like that. Is the sushi as good as the best, formal, top-of-the-line sushi restaurants in America? Well, no. BUT, I think it is at the very top of mid-range sushi standards. I was very surprised by the quality the first time I came here (lets face it, all-you-can-eat sushi sounds like a bit of a gamble). And they have my favorite, saba! Great for groups of eight or ten (if you make a reservation), and smaller. I've had a blast at sushi x every time. Come hungry! read more

I just left; and lemme say that has been my worst experience ever!!!! The service was very bad. All you can eat and on the kitchen paper it says " red snapper "and they have us tilapia. My sister is allergic to that kind of fish and god forbid she could of almost went to the hospital. They said that it's the same thing .... which it's not!! Very disrespectful and my little brother is 8 but just bc he's tall they counted him as an adult. I'm sorry I only go to all you can eat but I'm never going to that location ever again. Their prices are high and their quality it was not good. I'm sorry . But I'm not . read more

My friend highly recommended this place so my boyfriend and I went last night to check it out. We had an AWFUL experience. We didn't order a crazy amount of sushi for our first try because we aren't use to this place, but it took us 50 minutes to get 3 rolls made and 3 hand rolls! I could understand if it was busy, but it was a Wednesday evening and there were barely customers. Beyond that, there were 3 sets of customers who came in after us and got their food first, not to mention one of them ate and left and we were still waiting. After all of that, we were hoping the food was at least good, but it wasn't great quality. The rolls were very small compared to the usual size and it didn't taste as fresh. If you want fast, quality ALL YOU CAN EAT sushi, go to Sushi Palace in Orange. That's our go to spot and after this experience we definitely won't be going back to Sushi X. read more

Great service and sushi. This place definitely exceeded my expectations for an all you can eat sushi place.

Been here several times and they do not disappoint. Good service, great variety of sushi and kitchen items. Even on a Wednesday night the place is packed. Still my favorite! read more

We went here for dinner on a Friday night. I've given this joint a one star because the service was OK. They bring you everything you order and they come visit to refill drinks once in a while. Food: I ordered almost everything they have on the menu. In summary if you like heavy batter on fried items like shrimp tempura, over cooked chicken on your skewers, too much rice and no flavor in your sushi roll then I highly recommend this place. They have a sad excuse for a "mango" roll which was below average based on rolls I've ate elsewhere. Save yourself from having a poor meal just because it is ayce it's not worth it. read more

Hey fellas DO NOT TAKE A DATE HERE because it's a major sausage fest and the service is awful. 1) They gave me a difficult time about a special request that I've had no trouble with at other sushi restaurants. 2) I overheard the cashier complaining about my request to a coworker of his. 3) He complained to the same coworker about the tip amount I had left on a takeout order. 4) The sushi portions were tiny. 5) The fish tasted rubbery. 6) The California rolls fell apart as my girlfriend was trying to eat them. 7) They didn't put napkins in our takeout bag. I do not want to return. EVER. read more

I've been going here about five years and it's sad to say they finally disappointed me and it's because of their white tuna.

Very slow, wont bring you many items you check off-- even if you ask and check it off more than once. Our waitress was rude to us and an attitude with us for basic requests. As for the sushi--it was flat, lacking flavor and similar rolls to other AYCE sushi places is totally different, in a bad way. Would not return--ever. read more

Really good sushi all you can eat and the apps are good to. They are usually fast a little pricey but gotta pay a little more for good fish

By far the best sushi place around! Really good appetizers. Fair prices. Will definitely come back.

The service is just SO bad. It would be a good deal but they take your plate before you're done and ask you if you want the check... umm? They basically force you out when we were planning on ordering more. We've been a bunch of times hoping we just had bad luck but they are so rude that every time I end up leaving feeling extremely unwelcome. The girls at the table next to us were so uncomfortable they said they would never come back. I now have to agree. There's a better all you can eat sushi place in Milford that is much better and a quick drive from this place. Too bad. read more

I came here with a small group Saturday night for a friend's birthday. We did not have high expectations. Most ordered all you can eat. Restaurant wasn't Busy. Food: What we did receive (implying strongly we didn't get all our food) was average, close to ~3 stars. The sashimi pieces were as tiniest I've ever seen. rolls were bland. ribs ok tasting, too fatty. No tuna on sashimi menu???! Service: This is where they really shine (sarcasm) . They asked me what I wanted to drink without offering a menu. When I ask for a menu I was presented with an annoyed look and eventually one came five minutes later. My wife got water, I was never asked if I wanted any. I finally ordered a beer and instead of asking if I wanted a large (which wasn't on the menu) I got the small. This was never an issue just a funny point that shows how sloppy this business is. Later, someone else did ask if I wanted large beer?!?! If all you are concerned with is ripping off your customers wouldn't you start with upselling them on beer? On our table of 7 the waitress took the orders of 4 and then disappeared, although we were clearly ready to order. Food starts coming out probably 4 or 5 plates before the rest of the table's orders were taken including ours. So we endure more rounds of food coming towards half the table while we've yet to get anything. This is now 20-25 minutes into our dinner. Thirty minutes passes and we've still not gotten anything. We have empty glasses nobody cares about refilling. Finally someone gets up and finds the manager, I end up submitting a 2nd written order to the clueless waitress for our appetizers. Only seconds before, we got a plate of SOME of our entree only problem was a couple next to us, not in party noted that the platter of sushi was half their order. The waitress takes it away, Shortly after we get our entree, our initial sushi order of 1 roll, 1 hand roll, 3 sashimi. We still haven't gotten the appetizers at this point, the salad, soup or tempura. Meanwhile the other end of the table is in utter dismay as well as some have finished their dinner and some ordering a single roll have gotten nothing (40 min after sitting) . So finally about an hour into our meal we get our appetizer course, salad and soup(wrong soup, gross udon thing) and hot apps. About this time someone claiming to be the "manager" (looked 18 years old) came over to ask who in our group was eating the all you can eat and who was ordering of the menu. Then he asked who was having all you can drink, we raised our hands. 1 of the people in our group who was NOT eating all you can eat but had ordered ~$30 worth of food was told he didn't "qualify" for the all you can drink Sake. This was where I first almost blew a gasket. The waitress never mentioned this, the promotion was posted at the entrance and they wait until this guy is on his third sake before saying he all of a sudden doesn't qualify? Continuing on they keep bringing out food, most of which we are like asking everyone "did anyone even order this? ", implying they are serving us food we don't want so they can charge extra for what we don't eat which is a non-discretely placed policy all over each table.(so shady! or sheisty? or both?) Finally we have gotten ~80% of what we originally ordered and though somehow still hungry, call it a night. We wait for about 20 MINUTES to get our bill despite the entire table waving our hands. Mind you nobody was ever asked if they wanted more to drink or if they wanted deserts. It was almost as if this place was doing everything possible to never be profitable. To my surprise they charged a gratuity of 18% !!!!! Listen, I've eaten in 100's of restaurants (hole in the wall to fine dining) across a couple dozen states and half a dozen countries and I've never gotten worse service than this. The audacity to bring a bill over with 18% gratuity! I immediately waved down the 18 y.o. mngr. and started laying into him about the absurdity of the 18% charge. His rebuttals were all about his boss and his wait staff...as if I care about any of them. They aren't my problem. He referred to the TINY writing in the ala carte menu that says parties five or more automatically will be charged 18%. Sorry I didn't wear my glasses tonight. How exactly can you justify we were served as one group when my wife and I were ignored? Manager discarded my legitimate concerns and instead kept referring to the wages of the waitress not being enough. (HOW IS THIS MY PROBLEM?) Adding insult to injury, he accused me of being drunk in front of our party, what?? off the two beers I had to pull teeth to get ? Conclusion: I will leave out how the night ended for now. I would literally recommend any other restaurant within a 50 mile radius before I recommended this restaurant. The service was the epitome of TERRIBLE. The management (if you can call it that) only exists to make you feel bad about how little they pay their incompetent waitstaff. read more

This is probably the worst sushi I ever eat in my life. The portions were small. The rice was cold. They criticized us on the order we made, implying we won't finish it all. They GAVE ME TILAPIA AFTER I ORDERED RED SNAPPER. The service was the worst, the lady gave us looks and attitude. I'm paying 25$ for a service and sushi that should be high end. Honestly the best sushi place is sushi place in Milford. I never had a complaint there. read more

Made a reservation for five Got there around 4:55 waited till around 5:20 ! They keep increasing their price and Nothing really changed if anything the place is getting worse read more

This place has completely gone down hill. They don't deliver half of what you put down on the sheet. You have to wait an hour or more. It's absolutely awful. The kitchen in back is disgusting and I saw rat droppings in the back hall. Do not come here! read more

Sushi X vs Sushi Palace Amount of Seats: Sushi X Parking: Sushi X actual parking in a plaza as opposed to sushi palace Ambience: Sushi X Food Presentation: Sushi X Price: Sushi X = Sushi Palace Kitchen Food Quality: Sushi X Sushi Quality: Sushi X = Sushi Palace Dessert Menu: Sushi X greentea and redbean ice cream is soo much better here, and they give you alot more Service: Sushi X very friendly and engaging in their jobs Time for Food to Arrive: Sushi X food keeps coming constantly, sushi palace... sometimes they make you wait Oh yeah, they had complimentary sake with every meal only problem was that they did not have low-sodium soy sauce.. but possibly could have asked for it WINNER? SUSHI X I mean Sushi Palace was great in all, but Sushi X is just better. read more

I've only gone here two or three times in the last few years and that's because the service and quality of food has gotten progressively worse every time I've been back. They've shortened their menu quite a bit, leaving out a lot of the basics, as well as some items that set them apart from other AYCE sushi spots in the area. Quality has also decreased..pieces of sashimi are significantly smaller, rolls have more rice, the usual cutbacks you'd expect to see when a restaurant is doing downill. From what I've seen on more than one occasion, as well heard through the grapevine, the staff is treated like absolute garbage by management. On top of that, a significant portion (significant as in almost the entire amount) of their credit card tips are actually kept by management. So! If you do come here, I'd say tip in cash if you want your server to actually benefit from it. Based on principle alone I won't be back, there's plenty of other AYCE options nearby with better quality food and less sketchy management. read more

I absolutely love this place. It's the first & only place I'll go to eat sushi. The sweet potato sushi is the absolute best & my all time favorite. I always get the sweet potato roll & spicy crab roll. I love sushi X. Definitely a place to check out. read more

Was traveling through and needed a sushi fix. Glad I found this place! All of the food was fresh, well-prepared and DELICIOUS! The wait staff was friendly and attentive and never let my tea cup go empty. Well worth the visit. Was there on a Tuesday night and there were at least 30 other people there. Always a good sign. read more

Sushi and service were average. 'Crazy Girl,' was above average. Be warned though, the crazy girl server yelled when I shared a nip of sake. Yelling at customers that just dropped $250 on dinner likely isn't the most sustainable business model. If you don't get the Sake Nazi as your server, you'll likely have a better experience than we did. read more

I have never actually felt compelled to write a review before, but after reading a numerous amount of negative reviews I feel I need to share as a very frequent customer. This location in general has gone through many different Asian type restaurants over the years and sadly (even Jery San's) all have failed. I have been to many different Sushi places and tried them all, especially the all you can eat places. Food- I have been to many nearby Sushi restaurants as well as non-local. I have a very picky taste and I absolutely love it here. They have a very wide variety for the all you can eat as well as an a-la-cart that you may do. They even do the fancy boats if you want and they have unlimited Sake specials as well. The food is relatively fresh since they go through their inventory pretty frequently. It boggles my mind when people think that their ingredients aren't as "fresh" as other restaurants which are labeled "higher" class but actually do less overall volume of customers. To me that means the product sits longer uneaten before their shelf life expires. I have yet to have anything here that I didn't enjoy to eat and everything has always been pleasing. I have been here, easily more than 50x and I have never had a bad food experience. Service- This portion varies to a degree. Some of the comments sound like different places to me, such as the guy talking about the hair in his food. IT really sounded as if they didn't finish their food and didn't know they had to eat what they ordered. All the sushi chefs for the most part have short hair and they all ware covers and hats. It'd be some kind of crazy bad luck for a piece of hair to even fall out of their covers AND hats and make it onto your bright white plates onto white rice and the guys NOT notice it. Since they individually put down each roll and rearrange them properly it's just really doubtful. Their service has been about a B+ for me on average, most days being an A. They have hired new people and tried to meet the demand for their flow of people and I think they do a pretty good job of being attentive. I can't recall the staff ever being late on anything, maybe simple they forgot an extra coke you ask for (since they charge and its not free refill). They always refill my water attentively and they always check if I want more food when im just finished and relaxing form my great meal. You do get charged for food uneaten, and it is clearly posted. It is wasteful to order more than you can eat so don't be upset about your own negligence . this place is wonderful and I strongly would recommend it to anyone. I find Mia's sushi to be a little exaggerated in quality and their prices range from average to almost laughable. ex. SQUID AND AVOCADO TERIYAKI ROLL 5 pieces/22.75 (from their menu) I have tried almost every thing they have on their menu and most of them I greatly dislike and some I find to be amazing but hardly worth the price tag For $20 to eat, this place is phenomenal and well worth it, and if you really want to try some exotic sushi and have a full wallet, try Miya's. Other than that there are no other sushi places that compare in the immediate area and Sushi X wins hands down. read more

Horrible experience. Me and my best friend stopped by to eat unlimited sushi after not eating all day. We ordered 8 rolls and the waitress asked us "are you going to eat all of it?" We were kind of confused... We said yes we are. She gave us a look and in our own head we were both like then why would we order them??? So we finally got our sushi and almost the whole time we were eating it the waitress was standing there watching us eat. We were the only two people there (no wonder) We felt very uncomfortable and unwanted there. Would never recommend this place to anyone. read more

Had lunch, nearly empty. After a small confusing exchange on which receipt to sign, I left my cel phone on the counter. Returned less than five minutes later it was gone... Only same two customers still eating when I returned. Beware. read more

If you choose this place over the 3 places that are within 10 miles of this place your nuts. We haven't been here in a year and went tonight for takeout. Now I remember why we don't go! This place is utterly horrible. Thanks for the reminder so I don't have to wonder where to go for sushi. read more

Good food, but not great, bad service but not the worst.. Except for this one girl who couldn't be nice if it was her fathers last wish or whatever.. The apps were good and the $8 bottomless saki is a good deal. Honestly I might give it one more chance... But I might not mostly because of the server issue .. I wouldn't want to judge the owner or the business overall because it was obvious that the owner wasn't there read more

When we moved to west haven and found ourself living right across of a sushi place, we were delighted, and over a period 4 months we ordered food from sushi X once a week on average. Initially, it was somewhat tasty, nothing special really, but relatively cheap and again so close to us that it was convenient. Over time however, the quality of the fish decreased and didn't taste fresh. A couple of times, they got our order wrong over the phone. We only sat to it at the restaurant once to try the all-you-can-eat deal, which was new to us. Our experience was average, service was slow for being the only people at the time. After these four months our disappointment grew to a point we decided to find a new sushi place, which is now MOMO's. And although now we have to drive to pick our sushi (and they dont offer all you can eat), MOMO's is much better than Sushi X (read my review). It would be nice if Sushi X management increased their food standards, in which case, I would return. In the meantime, I will go elsewhere. read more

A year ago I would have given this place 5 stars, but they have really been lacking recently. In what I assume is an effort to save money, their sushi is more rice than fish and the quality has decreased dramatically overall. Too bad. read more

Today we had the absolute worst restaurant experience ever and it happened at sushi x.. for one thing, the server forgot to bring us our appetizers which was a tuna tartare and pepper tuna- so we had to remind her after she had already brought our rolls. Secondly, the tuna tartare actually ended up being a tuna pate and our rolls were literally falling apart. my boyfriends yellow tail and mango sashimi and still had skin on it so he couldn't really eat it. After, I ordered some fried cheese wantons, and they came out raw and in a puddle of oil and my server went missing for the rest of the entirety of our meal. I asked another waitress if she can get my server for me and after 5 minutes the same lady came back and asked what was wrong. I told her about the fried wontons and asked for them to be remade- another 20 minutes go by and still, no server has come by at all. We just sat at the table for 20 minutes doing nothing as we waited. I tried grabbing the same waitress again since she was the only person that was around and when I asked for the fried wontons she snapped at me and said "you said no!" I was baffled. I can understand that there may have been a misunderstanding or a language barrier but not one single person checked on us in 20 minutes while we were waiting doing nothing. It was unusual and the way she reacted to me was uncalled for. Oh, and Another thing that bothered us was the server came by and swapped our straws from our coke glass into our water glass, twice! Servers should NOT be touching our straws, or messing with our drinks. This was a terrible experience. We didn't even stay for desert. Paid 60$ for terrible service and terrible food. read more

Everything was fresh but I certainly did not enjoy my rolls. They were tasteless. The shu mai was very good. I will go back to give it a second try as the pictures others have posted look delightful. I guess I should say that I am a devout Sushi Palace patron so my standard is high. read more

Still really good. We went on a Saturday night at 7:30 and had excellent and fast service, and fresh delicious sushi. My new favorites are the gyoza and the x-roll. read more