I stopped in a week ago to grab lunch while my car was charging. I just wanted a quiet place to…read morehang out for a bit. Boy am I glad I did. I order the mookie burger (medium rare, I'm not a psychopath after all) and a side of tater tots. The burger was perfectly done. the right amount of toppings and sauce in relation to the patty size. Tots were the right level of crispy. Soooooo delightful The best burger in Chapel Hill! Come here TODAY and order the mookie burger. Service is awesome. People are great. 10 out of 10, would absolutely recommend.

Our first experience at an Al's Burger Shack was in Apex, and this place is on another level. The…read moreburgers are so much better here and the vibe is homegrown. Love the outdoor seating and beer shack connected. I had the Elote Burger (burger of the month), and it was awesome. The rest of the family had the Classic, Sean's Bacon Burger and Nashy Smashy. No complaints.

Buns vs Als has always been the debate of the best burger spot on Franklin St. And my vote has…read morealways been Buns. I love their unique ingredients and generous portions. Out of their signature burgers, I've tried the chorizo, the jalapeno-pimento cheese burger, and the goat cheese burger, all delicious. The restaurant itself is homely and welcoming. Service is timely and amiable. Their loaded fries are also always a staple. Another plus is that they're open very late, meaning I can count on buns to satisfy many late-night cravings. Eating at Buns overall guarantees a unique flavor experience every time I visit, which is why I regard it so highly out of all the other burger spots in the Chapel Hill area.

Wanted a juicy burger and shake and this place delivered. I had the Brie burger and it was TO DIE…read moreFOR. No wait in line for a Friday evening. Will definitely be back.

This place was great! A nice spot for a nice Smash burger or even a Hot dog! Good vibes and TVs…read moreeverywhere so you won't miss any action! Service was very attentive and friendly! The fries were nice and crispy and the burger was well seasoned. I got mine with onions and sup dog sauce and it was very tasty. The only thing I would say is that the burger wasn't that filling I definitely would want a double smash patty next time. It felt like I could eat 10 of the regular smash burgers. I would definitely go back and ask for a double patty burger next time! Also I do want to try the other menu items as well!

Sup Dogs was a big disappointment. We arrived on game day but early enough in the day that they…read morewere steady but not super busy. It was freezing today outside and we were seated by the door. Everything was fine until the hostess propped the door open. They left the door wide open and everyone in the front seating area was miserable. I asked if they could please close it and I was told no. They said the hostess stands by the door on game days. So they really don't care if their customers are comfortable or not. That says a lot. They certainly could've made adjustments given the cold and windy day. But our waitress was kind enough to move us when a table opened up in the back. That was a big relief and much more comfortable. Now to their food. The bacon cheese fries were great but didn't have bacon so we had to get them to bring back to sprinkle on top. The ranch was excellent and we all liked the app. My youngest got a grilled cheese which he enjoyed. My oldest got a burger which he said was okay, but nothing special. But the real disappointment comes in with the hot dogs. My first dog was cold, like unappetizingly cold. The waitress was very nice and took care of it immediately. However, the second dog came out almost immediately. If you like a boiled hot dog that's reheated in a microwave, you'll like their hot dogs. But I want a quality grilled hot dog. We'll stick to our ol' faithful CH burger joint from here on out. And I hope next time your customers are extremely uncomfortable on a freezing day sitting right next to the open door, you exercise some courtesy and close the door next time.

Huge burrito. Wish the tortillas were grilled but still very good. I would go back for sureread more

The place seems popular but I wasnt too excited about. The ambiance is basic/average. The food…read moreordering takes a bit of time because one has to order everything separately. This might work out well for UNC college kids who may not necessarily want an entire entree.

Honestly, this was the best Cook Out experience I have had in a long long time. Especially for late…read morenight, and the employees dealing with lines inside and at the drive thru. I had come back on a late flight into RDU, and on my way home found myself hungry. Not many options this time of night in our area, and a Cook Out Tray just sounded great. So I pulled off of 40 and took a ride into Chapel Hill for this on-campus Cook-Out, appropriately decorated with all the proper blue. Easily 15 cars in the drive thru, but I think I was through it with hot food in around 15 minutes. My burger was cooked up perfectly, topped well, and hit the spot. The corn dogs were crispy outside like I like them, and I didn't have to ask for that. My Oreo mint shake, creamy and tasty as usual. The attendant at the window was friendly, and generally, it looked like the employees were having a good time in there while remaining busy. Good to see, as I feel like most of my Cook Out runs in recent memory felt like pulling teeth with whoever was working.

Honestly pretty mid fast food. I had the banana pudding shake and it was a bit too thick for my…read moreliking (I like to sip not eat my milkshake), though it tasted much better after I let it sit in the fridge for a few hours. The chicken tenders and quesadilla were nothing out of the ordinary and the staff member serving us in the drive through unfortunately forgot to provide the sauces we had requested. I did like the cheese curds and Cajun fries! Overall, it was not a bad meal and the prices are decent for the amount of food you're getting, but I think this is a skip for me in the future.

This is a typical McDonald's franchise. You've got the mobile kiosks and then the two traditional…read moresever registers (which are usually empty). Most McD's have transitioned to have customers pay with the self-kiosk, and it totally makes sense for a college town. Service is pretty fast. You get your order within 5-10 minutes, depending on how many things you order. What was odd though was them shutting off their mobile order before they closed, which subsequently disabled all customers from using any promos or rewards. I was hoping to redeem a coupon for $1 fries and could not use it all... Kinda disappointing when we all know McD's is expensive without the coupons. In any case, servers were okay. I came in towards closing time and they surprisingly still had their slushie machine running. The girl was nice enough to give me my slushie, so I didn't end up leaving empty handed. Location had plenty of tables for college students and patrons to dine in. Parking is a bit limited, but otherwise good if you're walking from campus to eat here.

Very sloppy/lazy food preparation. Big Macs always have barely any sauce and are assembled poorly…read more Really hope they can step it up. Service is okay and food gets out alright. The place itself is just what you expect from any other McDonald's.

Alpaca Peruvian Chicken in Chapel Hill is my go-to. The food is always good, and the staff is…read morefriendly and helpful. The environment is always clean. The location is convenient as it is just down from Whole Foods, on Elliott, and in the little strip across from Cook Out. My friends from Florida always want to go to ALPACA as soon as they arrive in Chapel Hill. I eat at Alpaca several times a month, and sometimes twice a week. The majority of the student population has left for the summer, and that impacts local businesses. Let's support ALPACA and Chapel Hill businesses. Joseph is the GM. He is welcoming and goes out of his way to help.

This was my first time ordering from Alpaca Chicken. I had been curious to see what all the rave…read morereviews were about. I do not live in Chapel Hill. I live about an hour and a half away, but whenever I have an appointment at UNC, I usually try one of the area's highly rated restaurants. After my doctor's appointment, I decided to place a large order so my family and I could try several menu items. I ordered Chop Chop, 22oz. Jarritos Mango drink, Arroz Chaufa, Green Beans, Lomo Saltado, Rice, Fries, Pollo Saltado, Chicken Soup, Two Half-Chicken, Green & Yellow Sauce, Two orders of Tres Leches Cake, and Flan. I placed the order at approximately 3:25 p.m., and the app notified me that it was ready at 3:45 p.m. I picked it up around 4:00 p.m. The restaurant did not appear to be very busy, so I trusted that the staff had checked my large order before handing me the bags. Unfortunately, when I arrived home, I discovered that some of my orders were missing. I called the Chapel Hill location and initially spoke with an employee who told me I could drive back to Chapel Hill to get the missing drinks. I explained that I live approximately an hour and a half away. Driving another three-hour round trip in an SUV and spending additional money on gas would not be reasonable as they should have been placed with my order in the first place. The employee apologized and said she could not issue a refund at all because she did not have access to the system and no manager was available. She told me that someone would call me back. I later received a call from someone named Lucia or Lucita, if I remember correctly. She explained that she could not process the refund at that moment because she was not at the restaurant, but she promised to take care of it the following day. I told her that was fine as long as she followed through and would not forget. It has now been a week, and I have not received the promised refund or any further communication. I am attaching a copy of the receipt that was attached to one of my food bags. The receipt appears to have been used as a packing checklist, with handwritten check marks beside many of the items. However, the drink listed on the receipt does not appear to have been checked off. Considering the size of this order, someone should have carefully checked the quantity and contents of every bag before handing them to me. The restaurant was not busy when I picked up the order, and the receipt provided a clear checklist that could have been used to catch the missing items. Mistakes can happen, and the missing drinks alone could have been easily resolved. What is most disappointing is that I was promised a refund and then received no follow-up. Good customer service requires honesty, accountability, and following through on commitments. Based on this experience, I cannot recommend the Chapel Hill location. _______________________ MY RESPONSE TO OWNER: As stated above, I have already reached out to the Chapel Hill location and explained the situation in detail. I agreed and trusted that she would keep her word. More than a week later, I still have not received the promised refund or any further communication. Your response now asks me to contact the restaurant again, even though I have already done exactly that and was promised a resolution. I should not have to repeatedly chase your business for a refund after your employees failed to include part of my paid order and then failed to honor their promise to correct it. The appropriate response would be for management to review the order, contact me directly using the information already associated with it, and process the promised refund. The responsibility to resolve this should not continue to be placed on the customer. Your public response also contains unfilled template language such as "contact_name" and "contact_title," which makes it appear that my review and the details I provided were not carefully read before the response was posted. I am still waiting for Alpaca Chicken to follow through and make this right.

Al's signature cheeseburger is a really awesome burger. Everything tasted super fresh, and the meat…read moreis top quality, med rare temp. It's been named best cheeseburger in America according to Food and Wine and I agree! Delicious. The rosemary crinkle fries are crispy, and full of flavor. Perfect for sitting outside at Southern Village.

Stopped in on Sunday evening to grab some burgers and fries. Wife and daughter grabbed themselves…read moretheir favorite - the classic burgers with lettuce, red onion, pickles, Al sauce and American cheese. I went with the Nashy Smashy burger with 2 smash parties, American cheese, bacon, grilled pinions, pickles and Shack sauce. This of one of my favorites at Al's along with the Schroom & Swiss burger. Ordered an order of crinkle fries and sweet potato fries to share amongst us. Burgers were great. Crinkle fries were good. Unfortunately tonight the sweet potato fries were over cooked, which was really unusual. Just didn't have the good flavor well grown to expect. Bunch of folks at Al's tonight, so while the crew was hustling there was a little bit of a longer wait. But no big hurry since we were enjoying the company while sipping our ice teas. Would I came back? Yep, one of our favorite places to go grab a burger. Would I recommend to family and friends? Yep. Have even occasionally brought folks out to Alls when they're in town and want to grab a burger. (Especially if they're paying. ) BTW, I would have scored them higher, but I was a little disappointed in tonight's sweet potato fries.