I had no idea SusieCakes were a phenomenon or that they had such a cult following; after having them, I entirely understand. We ordered cupcakes and a chocolate cake to celebrate a corporate event, and everything was to die for. The cake is so moist and advises not to refrigerate it (likely to maintain the texture). After trying a few, I would have to say that the red velvet was my favorite. This place is perfect for delivery for any corporate events, I would recommend it for any personal or professional celebration. read more

SusieCakes - Old-Fashioned Chocolate Cake - Bakeries Near Me - San Francisco, California

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I love their strawberry cake! It's not too rich, sweet, or overwhelming, but is moist and creamy. They do fairly last-minute orders and you can also pick some ready-made ones up in-store too! read more

SusieCakes - Bakeries Near Me - San Francisco, California

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If you're looking for a celebration or birthday style cake these are a classic in San Francisco. I am a huge fan of funfetti so I do really enjoy their signature celebration cake. It's sweet, colorful, moist, and vanilla flavored. You can order in store or on the app. Depending on what item you are purchasing you may need to order 24 hours in advance. This location is located on Chestnut and is typically bustling so look out for the sign so you don't miss it as you walk by. Generally it's not too crowded and you can walk up and order right away. They also give you a free slice on your birthday! Most recently I tried four of their cake slices for a celebration including celebration, strawberry, carrot, and coconut/pineapple. I really enjoyed the carrot cake it was phenomenal. The strawberry was too sweet for my liking and I would pass on that one. It's also dry and doesn't taste enough like strawberry. They serve cupckaes as well. read more

On the evening of June 19, I stopped by the store and the two lovely humans working the front were so kind and helpful! Yes, awesome customer service paired with delicious cupcakes keeps me coming back. So far, the strawberry cupcake is my favorite. I don't like my desserts too sweet so this one was the perfect balance. read more

Really love the cakes here. Love how moist they are and how light and fluffy the icing is. They have some incredible flavors. The red velvet is probably my favorite. read more

SusieCakes - Bakeries Near Me - San Francisco, California

I've been meaning to write a review of this bakery bc we're here a lot lol. It's always very clean and reasonably priced. Service is consistently efficient and friendly. Hours of operation are good and we always get a ton of pieces of cakes and are never disappointed! Great for picking up a dessert to bring to any get together bc they're so tasty and festive looking! read more

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Susie Cakes is located on busy Chestnut. It is a smaller store but with lots of pretty goodies. Yes it is pricey but we solve that by cutting our goodies in half. Got some cupcakes and a whoopee pie. First night we split my least favorite, hubby's choice, a cupcake. It was moist chocolate with a nice hint of coffee in the icing. Both of us sucked in our breath, heaven. Last night it was the huge whoopee pie. It was two big chocolate cookies held together by delectable vanilla icing. Do I separate the parts like an oreo? I ended up eating my half as one piece. My one wish is to work where they make these goodies and have a big spoon to lick the bowl, especially that icing. Friendly service. read more

SusieCakes - Every item is beautiful and the taste matches the appearance - Bakeries Near Me - San Francisco, California

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What a pleasant surprise! I saw Susie Cakes while walking down the street and decided to check it out. I ended up getting the red velvet and was impressed with how moist it was. While the frosting was a little sweet for my Asian taste buds, I really enjoyed it. I do wish I had noticed the option to get three mini flavors before my purchase. My husband said it tasted better than my favorite cupcake back home which is a huge compliment! read more

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Love me some Susiecakes! Went by late and most of the good flavors were gone so went with the mini vanilla and super good. Just the right amount ! I should come back earlier to get their festive flavors ! read more

SusieCakes - Bakeries Near Me - San Francisco, California

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So. Let me preface by saying I am not a dessert fan. But I felt like I wanted dessert so I ordered it. Two slices of cake - tropical and marble. Pros - they don't taste fake or artificial - they do taste scratch made Cons - they do not have depth of flavor and are super duper sweet. Now, this is where I acknowledge that I'm not a sweets person - but there is something missing that makes the cakes from good to delicious - a tartness for the coconut or a richness for the marble read more

Delicious cupcakes, love the frosting and freshness of the cake. Pretty boxes and bags as well. The showcase is beautiful and makes your mouth water. Staff is friendly and helpful, quick service. read more

SusieCakes - Bakeries Near Me - San Francisco, California

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I ordered the Chocolate marble cake and it was delivered to my door perfectly! Such a beautiful cake for my husband's birthday, we haven't cut it yet but if it tastes as good as it looks that would be great! Thank you SusieCakes. Update: we cut the cake and it is absolutely delicious, please support this bakery you won't be disappointed. read more

SusieCakes - Classic Marble Cake 9 Inch - Classic Marble Cake - Bakeries Near Me - San Francisco, California

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This is the first time I'm writting a negative review for them. I got the wrong cake, and thankfully I didn't eat much before seeing there are strawberries slices in it. I'm allergic. Gotta pay attention next time. read more

SusieCakes - The wrong slice - Bakeries Near Me - San Francisco, California

Very disappointing holiday pie pre-order!!! I pre-ordered a pumpkin pie during the Thanksgiving holiday, and was not at all happy. I don't know how far in advance the pie was made, but the bottom crust was on the soggy side and the crust on the rim wasn't at all flaky. It didn't taste that fresh. Definitely not made on the day of pick up or maybe even not the day before. The filling was fine, and like I remembered it to be from previous orders. BUT for nearly $40 after tax and all, with a crust like that is beyond disappointing. It was the only dessert we had on the Thanksgiving table, and noticed most people left the crust uneaten. I've gotten so many pies and cakes from here in previous years, and had always been more than pleased and willing to pay the prices they charge here. I'm seriously reconsidering this place as a holiday go-to. read more

I thought the service was amazing and there was a wait on a Friday eve. I got 2 slices & a flourless cupcake.( which was amazing). The cake slices were for a friend's birthday. Its a cute spot for-sure but the slices were dry and a lil too sweet IMHO. Will most likely not return bc the cake was non wow. read more

SusieCakes - Bakeries Near Me - San Francisco, California

The shop is cute and uniform like they all are. It's in a busy location that easy to find, the employees are very friendly and knowledgeable of the product and aren't pushy or rush you. The sweet confections from here are so delicious, rich, and quality. It can be pricey but you're paying for something that well worth it read more

SusieCakes - Chocolate Classic Marble Cake 9 Inch - Classic Marble Cake - Bakeries Near Me - San Francisco, California

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SusieCakes is largely and definitively a disappointment. If you're trying to order customized cupcakes for an event, skip this place and go elsewhere. I placed an order and paid for inscription (which costs extra by the way), and was sorely surprised when I received cupcakes without any inscription on them. No call, no notice, no apology, just nothing at all. Mind you, these cupcakes were for a conference celebrating a partnership. I gave them a call to which they responded, "we didn't have anyone available to fulfill the request." This lack of professionalism was made abundantly clear that SusieCakes does not value each individual order or customer like their mission states - oh, and they cherry on top? They didn't even refund me for the inscription. Now I have a room full of folks who will be looking at plain vanilla cupcakes that are a day old. I will not be catering from SusieCakes ever again. read more

Received a box of mixed cupcakes for a birthday and they were the perfect size. Adorably decorated with an assortment of vanilla, chocolate, and red velvet cupcakes. My personal favorite was the mocha chocolate cupcake, which had a great mocha flavor and didn't seem as sweet as the others. Frosting is very sweet and with a mini cupcake, there's less cake to offset the sweet frosting. If your favorite part is the frosting, then this is the cupcake for you! If you're like me, I had to remove half the frosting in order to eat the cupcake. I'm a minority because both the Hubbs and the Babes thought the cupcake to frosting ratio was perfect. The Babes has already asked when we can get them again so they were definitely a hit! Per the box instructions, I left the cupcakes out overnight in the box they came in rather than refrigerating them and should've placed them in a sealed container because the cupcakes were on the dry side the next day. read more

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Probably my favorite cake place. The cakes are decadent but not overly sweet. If there's ever a line it moves quickly so you're still in and out in a few minutes. Sad I no longer live in the area. I miss stopping by and grabbing a little treat. read more

Amazing amazing amazing! I say this and don't even like cup cakes but I was told these are the best in the business and it is absolutely true. I got the Strawberry cupcake and it wasn't overly sweet and had really good flavor. I found out they are opening up other locations all over the county with their newest location in Nashville. They also shop nationwide! read more

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Best carrot cake I've had in years!! And a huge portion to boot. Thanks, SusieCakes! Ps. I love your signature color. read more

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Many cupcake shops have come and gone but Susie Cakes is still around running strong. I love coming here anytime I'm walking around Chestnut, usually going to the Apple store. They have full size cakes in addition to cupcakes but the slices are too big for me, so I just stick to the cupcakes. They are pretty good at rotating different flavors due to the season. A great thing is that they are open until 8 pm! Parking around here can get really congested sometimes so if that's an issue there's the Laurel Village location which has a parking lot which makes it easier if picking up an order, otherwise there is a parking garage on Pierce street. read more

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I have to say the treats here are comforting to look at. They all have basic cupcake style with cute hole punch sized sprinkles. They really do look old school fancy. I wish so bad that I could say how delicious they are. Time and time again says not so....the vanilla with pretty light green frosting and sprinkles just is flavorless. Boring if I'm being honest. The sliced cakes are also gorgeous and light, but on the inside dry and flakey not creamy and moist. Ever. If I were you, I'd save my big bucks and head to the bakery at Mollie Stone's or Whole Foods. More creative choices and moister cake. read more

SusieCakes - Cupcakes and a slice of cake. So adorable. - Bakeries Near Me - San Francisco, California

One-word review: Luscious. SusieCakes has the richest, most delicious cakes I've ever tasted. When there's a birthday, I want "Birthday Cake." Nothing exotic, hip, "healthy," or adherent to any dietary fad of any sort whatsoever. (You spend your brief time on Earth being Keto or faking gluten sensitivity if you want, foolish mortal.) SusieCakes are perfectly moist; densely, complexly flavored; fresh tasting; buttercream frosted; and unashamedly sweet. The cakes are decorated beautifully; but it is clear that taste and texture are the primary concerns here, not "high-art" design. The preorder turnaround time is remarkably fast (to the point of seeming magical). You can pickup. Or you can select delivery time within amazingly specific windows. When you go into a SusieCakes store, the staff are friendly and efficient. There is often a line, but never a long wait. The stores are bright and cheerful. The only question I have is why the two SF locations are so close to each other (in the NW corner of the City), denying the rest of us the option of local walk-ins whenever the craving hits... read more

I was walking by and decided I needed a cupcake after looking at all the cake in the window. The inside has a big display with goodies to buy, and you can see in the back where cake decorating and baking happens. The staff greeted me when I walked in and was very friendly. I was craving chocolate and was not disappointed with the options. I ended up with a chocolate cupcake with chocolate frosting and rainbow sprinkles. The cake was moist and delicate (not dense at all), and the frosting was rich and chocolaty. It was a nice treat and I would order it again! read more

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Disclaimer: this review is for the red velvet cake only, as it is THE BEST red velvet cake I've ever had and it sets the bar high for all red velvet cakes that will be consumed by me in the future. If I could, I would give it a 10 out of 5! Susie cakes is known for cakes that are moist and perfectly balanced with just the right amount of sweet, richness, and vanilla. This applies to their whole cakes, cupcakes, and slices etc. I'm not sure how they do it but it's always the perfectly balanced and stays moist even after a week. The cream cheese Frosting for the red velvet is the star of the show, the whipped cream cheese frosting adds just the right amount of sweetness and when paired with the red dyed vanilla cake, it is a perfect bite every single time. Personally, I prefer having cake over the cupcakes bc the ratio of frosting to cake in the cupcakes is skewed towards a little too much frosting, whereas the cake is jussssttt righhhhttt. Their other cakes are also good, namely the celebration cake and the chocolate cake. But I wouldn't give them 5/5 only because they have comparables elsewhere. however I have yet to find a red velvet that comes even slightly close to the level of perfection of Susie's. The Marina location is small and generally a pick up spot. It's clean and the staff is friendly. I typically order custom cakes via their website and then pick up a few days later. Sometimes there is a queue but it usually moves quickly. Whether it's bdays, anniversaries, graduations, or just being in the neighborhood, Susie cakes red velvet is perfect for every occasion! read more

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Called at 7:51 PM -- fully aware they close at 8 -- just hoping to get a quick weekend cake order in the system. A male voice answered immediately, said "hold please," and then the call was dropped right at 8:00 on the dot. If you don't intend to help, just say so. Hanging up on a customer isn't the same as closing on time -- it's just rude. I completely understand end-of-day limits, but basic courtesy costs nothing. This kind of dismissive behavior reflects poorly on the brand. read more

Got the coconut cake for my sister's birthday, and it was NOT a hit. Way too sweet - everyone complained. I only bought a 6 inch one for 8 people, and there was more than half left. Wished they offered me a sample before purchasing. They also charge $3 to write "Happy Birthday" - it's ridiculous. Total was $54.99 for a 6 inch cake that no one liked. Wished I could get my money back. read more

3 stars for: Very small storefront (only room for about 4-5 people in line). No seating available. No beverages or bathroom. But good location if you only want to pick up treats to go. Friendly employees. I prefer their giant cake slices over their cupcakes for a better frosting:cake ratio and more bang for your buck. Also, they both taste best when a little chilled. They are not nearly as good once they have melted -- or even when they are at room temperature. Note that their box for 4 cupcakes doesn't have inserts, so the cupcakes will slide around and get messy in transit. FLAVOR RATINGS: 5 STARS: -- Red Velvet and -- Celebration (confetti cake) flavors are their best flavors BY FAR. They taste AMAZING. -- Coconut on vanilla cupcake: Yum! 3 STARS -- Flourless Chocolate with Vanilla Frosting: Good alternative for those who can't have flour. But it is VERY rich, very dense, and VERY, VERY sweet. ------ Don't waste your time on the other flavors below which have proven to be disappointing, unfortunately. :( 2 STARS: -- Chocolate on Chocolate: Honestly tastes like a regular supermarket cupcake. Nothing special here. 1 STAR: -- Seasonal Strawberry Lemonade: Awfully plain and the worst flavor I've tried at Susiecakes. Also a little soggy from the strawberry slice inside, too. Don't waste your money on this one. read more

It's been a minute since I've had SusieCakes but we walked by a couple SC's locations during our visit and I figured it was a sign to just get the dang cake. I know SC has a FANTASTIC Famous Southern Red Velvet Cake (Deep red, moist cake lightly flavored with cocoa, filled & topped with traditional cream cheese frosting.). We learned that the cupcakes are the same batter as the cake but the kind human working mentioned the difference of simple syrup with the cake so we sprang for the cake and we had NO REGRERTS. It was just as good as I remembered. I don't usually like frosting but this one is SO so good. It's more cream cheese forward to me but has the perfect texture. Three of us split a slice and it was enough as it's a pretty hefty slice! No seating really - so just a grab and go kind of spot! read more

This review is long overdue...this SusieCakes on Chestnut St is a Marina staple!! Always delicious and beautiful. Wanted to shout out the employees at Chestnut St - they go the extra mile to bring me joy and pick me up when I'm having a bad day :) read more

I've been here a few times and used to buy cupcakes here for my son's birthday so he could share with his classmates. They are pretty good and the staff is very helpful. For someone who doesn't have a sweet tooth this place is pretty solid read more

I have the opportunity to taste a good variety of SusieCakes products I tasted five different cupcakes, a chocolate chip cookie and a slice of chocolate cake. Oh my God. Everything is delightful and beautiful. Their packaging is five stars their bags are status symbols. My only quibble is they could use less sugar in the frosting on the cupcakes, but what am I saying? A cupcake is supposed to be a sugar bomb with delectable flavors which SusieCakes delivers. I thought the frosting was a bit too sweet and took some of it off and after I ate everything I went back and ate the frosting ha ha ha ha ha ha! read more

Super aesthetic and yummy cupcakes! Pictured here are the One dozen mini cupcakes (6 vanilla and 6 chocolate) topped with SusiePink vanilla buttercream frosting roses. Both flavors were good - my fav were the vanilla ones. Frosting is very sweet so this is perfect if u have a sweet tooth. Definitely wanna try their other cupcake flavors next time! read more

SusieCakes - Bakeries Near Me - San Francisco, California

One cute spot in the marina for cakes! Always a long line out the door! Presentation of the cake is always representable! read more

It was pretty, but I can't believe I paid $110 for this amazingly dry cake. Did they make it when I ordered it last week?? It was just delivered a couple of hours before the event. Very disappointed. read more

SusieCakes - Bakeries Near Me - San Francisco, California

Decided to give SusieCakes another try after last years cake was very dry and hard....instant regret after spending 65 on a 6 inch cake that was very very dry and not fresh at all. We even let the cake sit out for hours as instructed. Very overpriced for cakes that aren't good quality. Disappointed. No one liked the cake and my son who was the birthday boy was very dissatisfied. read more

Ordered a birthday cake from online from out of state and went to pick up Saturday and it was not what I expected. But! As crazy emotional I was...the staff was amazing and made some adjustments to the cake as I waited. Not once was I met with an attitude or side eye. I was just a mom trying to make her daughter happy on birthday. The cake decorator was so nice and listened and actually made the art deco design prettier and more defined. The staff at the counter and register were kind and offered a treat while I waited. I could go on and on... but basically they turned a not ideal situation better. As someone who has operated a business and lead teams this one here in willow glen is amazing. read more

SusieCakes - Beautiful cake! - Bakeries Near Me - San Francisco, California

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Crew birthdays are celebrated with cake and candles. SusieCakes rule! I volunteered to pick up the latest party favor, a Chocolate Rum cake, I think. The store is very small with at least six women busy behind the counter. The order was ready to go and delivered to me boxed and bagged with a smile. I'm not really a cake connoisseur, however, it was delicious. Smooth, buttery, and moist. Not too sweet. read more

Just picked up a snickerdoodle! They are the sweetest people ever! And they are bringing back some of my favorites like the sweetheart sandwich, buttery sugar, cookies. Every time I come here I feel like it's so festive and the folks who work here are as charming as the desserts!! read more