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    Suspiro

    4.1 (785 reviews)
    PriceySpanish, Bars, Peruvian
    Closed 11:30 am - 11:00 pm
    Updated 2 weeks ago

    Order Suspiro Takeout or Delivery

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    SUSPIRO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Trendy
    Romantic
    Classy

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    Harmanjeet K.

    Suspiro used to be my go to any time of the week. Making a reservation is easy and the ambience is stunning! I've been here many times and the food has been great in the past. Having visited many times, I have noted a lot of discrepancies in their food prep and service. I'm a little disappointed after my visit on Sunday, August 30th. I was celebrating my birthday week and had noted the same on my reservation. We were seated in the patio today on a bright sunny sunday and our server was simply absent minded. They gave me the wrong check number for paying through another app. I called the server and told them that they had forgotten to add 2 drinks, 2 croquettas and a scallop cream dish to our check. I'm glad I caught the error or else I would have made errornious payment on someone else's check! They said they were sorry and that's that. I used to LOVE the ceviche at Suspiro. We ordered the ceviche mixto and it did not look or taste remotely like it has in the past. I understand that recipes change and evolve and that ceviche is originally citrusy and acidic but all we got today was a cloudy recipe of seafood and some sort of yogurt mixed together. We asked the dish to be taken back and the manager came to speak to us. He was very courteous and polite and explained that the owner wanted to change the recipe of ceviche mixto. He explained that only the Mixto recipe was changed and all other ceviches remained the same. We were disappointed. The ceviche was taken off the check. The pollo croquettas were amazing as always and my bloody Mary was nice. My husband's mimosa was okay. We tried a newer dish here today called the scallops in cream and it was just some flavored yogurt and 4 charred scallops with white onions that had no seasoning or flavor. We ate it because we were hungry. However, the dish did not make any sense to us. The squid ink paella was passable this time around. The seafood on it was amazing and had enormous flavor but the rice could use some seasoning. We used the spicy sauce with the paella and it was just spicy and did nothing to the paella flavor wise. The seating was great and the ambience was great but I wish a little more thought was put into service. No birthday was acknowledged. What's the point in selecting 'birthday' while making a reservation when no one would even acknowledge it. I always pull up previous pictures of my memories at Suspiro and they remind me of amazing food right in the heart of Santana Row. Please bring the old flavors and citrusy goodness back into your ceviche!

    Melissa N.

    Food was good but on the pricier side Ceviche Cameron sour and light Calamari was good yellow dipping sauce was our fav! Drinks were ok , 1/2 of the bartenders were friendly. Female bartender was not up to par Hidden bar, fun cute Paloma was a hit for us! Shoutout to Pablo for being so kind.

    Mariscos Fritos
    Sharan N.

    Immaculate service, made it a special experience. Spacious restaurant with outdoor seating besides the fountains in Santana Row. Loved, loved the Bikini Trufado. Delightful blend of flavors. Paella Carne was comforting, soul food. Next time, skip the Chicken white meat. Pork ribs falling off the bone were perfect with the paella risotto. Aioli dollops added cheesiness to the mix. Suggest to go with Summer Cocktail Moray if available. Was a great choice for Sunday brunch.

    Sammy C.

    We have been to Suspiro for about 5 times. We always make reservations because we wanted to be able to choose the front booths that my daughter likes to be seated at. Which, the server who greeted us let us to do (we were parties of 3 and 4 when we went). Up until the last time we went (about 2 weeks ago), the hostess refused to let us at the front booths (even they were available). She said "oh we have smaller booths in the back for the 3 of you). And my goodness the table WAS small. So we didn't order the bottle of wine and paella per usual, because the table was already full with everything else we ordered. One star off here, she should have let us be seated at the front since we had a reservation and they had two booths available when we went for lunch. As far as food goes, I like them better than other Spanish restaurants in the South Bay. My daughter loves beets and the beets salad here has 3 types (purple, pink and golden), which she loves. My favorite is their steamed mussels, they were fresh, decent in size and perfectly cooked. We also enjoyed their Spanish ham plate; I like how they let us customize which meats to be included. My daughter liked their chicken skewers more than the beef; for some reasons the chicken was more tender than the beef. I like ordering the bottle of rose to go with the food... well, only if can enjoy it when we have more table space though. Overall, pleasant experience and we will go back for sure. A good place to chill and hang out with friends and/or family.

    Ceviche
    Elaine B.

    Suspiro in Santana Row is a must-visit. First time and celebrated my Birthday here. The place has a cozy and beautiful indoor and outdoor seating. The food is amazing, full of flavor, and beautifully presented. On top of that, the service is excellent--our server Diego was incredibly nice and welcoming. We will surely be coming back!

    Basque cheesecake
    Camille Y.

    Beautiful restaurant with beautiful dishes. What we ordered: Ceviche mixto-had the perfect balance of citrus, tang, and freshness. $4 to add on taro chips. Paella negra- ordered the medium size and the portion was massive. I loved that the seafood was mixed throughout the rice, so every bite had a great seafood-to-rice ratio. The only thing I felt was missing was the crispy bottom (socarrat), which our paella didn't seem to have. Still yummy & tasty. Basque cheesecake- just order it. Soooooo good. I thought I'd miss the crust of a traditional cheesecake, but this one was so rich & creamy that we practically inhaled it. The service was just as memorable as the food. Since we were celebrating my husband's birthday, our server surprised us by comping the cheesecake. It was such a thoughtful gesture and definitely not expected, and we appreciated the kindness. Beautiful atmosphere, delicious food, generous portions, and exceptional service. We'd absolutely recommend Suspiro and would happily dine here again.

    Brian D.

    I loved the experience, the service and the food to like a 6****** I posted photos The sale was amazing And I love Santana Row I can walk to! Go here amd enjoy it's wonderful The photos say it all!

    Maracuyas (with vodka base) & Poncho
    Vi T.

    Third visit and I think I can finally say I've experienced pretty much everything Suspiro has to offer. This time, after the Mother's Day dinner, my mom and I checked out their speakeasy. But first, the paella is still a must-order. We went with the seafood paella this time and it was just as good as I remembered, fresh ingredients, packed with flavor, and still my favorite paella in the Bay Area. The Patatas Bravas wasn't quite as memorable as my first visit, but still good. As for the speakeasy, it's definitely one of the nicest upscale cocktail spots in San Jose. It's not exactly hidden, just walk past the restroom area and through the curtain, but the atmosphere is beautiful. Dim lighting, elegant decor, great music, and gorgeous bar setup. I ordered the Enchanted for myself and my mom got Midnight in Spain, and both cocktails were well-made and beautifully presented. I always enjoy sitting at the bar and watching the bartenders work their magic. Overall, another great experience. Between the food, cocktails, and atmosphere, Suspiro continues to impress me. Definitely a spot I'll keep recommending to friends and family.

    Mixto Ceviche
    Yvonne C.

    Suspiro has become one of our go-to places to take friends for a meal. Service is great and friendly, plenty of seating inside and outside, and the food is delicious. We've ordered a good spread of their menu between the times we've visited, but we always come back to: paella, ceviche, and sangria. There's a variety to choose from for each, so pick whatever speaks to you -- they'll all be tasty. If you're planning to also order a spread of different food like we did, a medium paella was enough for a party of 4 (even though it says that it serves 2). We also tried the empanadas on our most recent visit, and those were also super yummy. When in doubt, ask your server! Ours gave us great recommendations each time. There's also a special brunch menu on weekends with more brunchy things like bottomless mimosas, French toast, and benedicts if that's your jam.

    Peggy C.

    We had a big group and made an advanced reservation. Service was great, food came out promptly and we were really happy with the drinks. Really like the fusion between peruvian and spanish, the paellas were really good and each tasted very different from the other, really enjoyed that they didn't all taste the same.

    Almost $30......
    Sirikanya p.

    Enjoyed the vibe and service was great. Food was alright, brunch menu had no taste and new item Scallop with green sauce was not worth the price at all. I was afraid that I would not be full so I ordered Empenada too anddddd I was not full at all with those Well I did enjoyed the sun, music and the surrounding then stopped for ice cream later and had late lunch at home again

    Tapas menu
    Gerald L.

    Suspiro is elegant casual with a super chill, yet sophisticated vibe. They have beautiful inside and outdoor seating. We arrived early on a Saturday and were seated right away. Service started out great. We ordered the mariscos paella right away because it takes awhile to cook. Mariscos is the seafood version. But since we had 30 minutes, we ordered a couple additional tapas and Bloody Mary. One was tortilla de patatas which is like a quiche type egg omelette with potatoes. It came with delicious garlic cream sauce. Without that it was bland. We also had albondigas, which are delicious meatballs on a bed of mashed potatoes. And when the paella came, that was excellent too. Crispy on top but not on the bottom. They use a lot of oil on the bottom and meat broil the top. It was all tasty but pricey. These items were $165 all in. For instance, at &18, it was $5 per meatball. But really good meatballs! By the time we finished, it was quite busy in the restaurant. Service level dropped off and took a long time for dessert and check. Overall, very good restaurant.

    Bathroom selfie. Communal bathroom, private stalls but shared sink.
    Kristina K.

    I'm sorry I just can't get over the service I just had. I went to the speakeasy on a Friday night around 8 which was not too crowded which I loved. Was greeted nicely by the bartenders. But I felt the hate from the waitress as soon as she walked to the table and interacted with me. I asked what her what she recommended, gave her a choice of two drinks, and she sooo rudely said, " ma'am I don't drink where I work". Mm ok. So very unhelpful. Asked her about the Foccacia appetizer and again, another rude response that she's never had it. Her response for a lot of the questions were basically, " I have no idea but a lot of people order it". I just felt so rubbed the wrong way that I had to write this review right away. Like if you hate customers for no reason and have never tried the drinks or food where you work at, what is the point of you being here?? Overall, I'm not looking to come back anytime soon.

    MIXTO Ceviche

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    1 month ago

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    2 months ago

    no water for an hour, rancid mussels, overpriced and low quality steak. Would not recommend.

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    Page 4 of 20

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    What is the name of the speakeasy ?Any password to get in?

    No, PW needed. Just make rezzies on Resy or asked to be seated in the speakeasy.

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    We visited during Super Bowl weekend after walking by it a few times before, so we were excited to…read morefinally check it out. This spot is really cute. From the outside, it looks like a small church, and inside it feels like a greenhouse. Unfortunately, the service was pretty disappointing. We were seated right away, but no one came by to take our order. After waiting for a while, my husband ended up going to the bar to order directly from the staff at the front. The wine itself was also just okay and was served fairly warm. Not sure if that was intentional, but it wasn't what we expected. Overall, it's cute, but between the lack of service and the underwhelming experience, it's probably not somewhere I'd go back to

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    3.9(1.1k reviews)
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    TL;DR: not surprised to see this spot close down. The quality of food and drinks were good but the…read moreprice of each dish was not justified at all. Service was lacking professionalism and timeliness Came to celebrate a birthday dinner and we were immediately disappointed by the service team - couldn't find the reservation (made a month in advance) - sat us without menus - when they did bring menus, they only had 2 for a party of 6... Food was overall good but the server oversold everything. The taste and balance was decent but pricing was 100% unjustified. Review of our table's order - excluding the obvious lack of value and weird plating choices: - mezze dips: skip. rip off. - cauliflower: maybe the best dish of the meal - octopus: sauce was unnecessary and portion size was terrible - caesar salad: not good - lamb shank: tender but the sides were trash - branzino: parts tasted not fully cooked. - lamb chops: DRY. Hammered the protein and drenched in oil...? Do not get. - chicken: large portion and maybe the best bang for buck when feeding large parties. it was ok. No wonder they closed shortly after. I get the high rent given Santana Row pricing but do a little better when hiring service staff.

    I just realized I visited during happy hour on a weekday in the same week they closed, which…read morehonestly explains a lot. Unfortunately, the staff and service were terrible. I partially blame myself for not walking away after noticing several red flags. The host spent several minutes trying to find the happy hour menu, and once I finally received it, I was told that several items were unavailable. My wine was fine, but the chicken skewers came out essentially unseasoned and burnt. I understand that restaurants may be winding down before closing, but I wish they had either made an effort to end on a stronger note or closed earlier rather than continuing to serve such a disappointing experience.

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    Yard House

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    Left Bank Brasserie - Santana Row - The best onion soup anywhere!

    Left Bank Brasserie - Santana Row

    3.3(3k reviews)
    0.1 miWest San Jose
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    IMHO My friends and…read moreI came to Left Bank for a celebratory birthday lunch. We chose a comfy booth inside the restaurant after realizing it was just a tad too warm to sit outside. (However, people watching is so much fun when sitting outside!) Cosme was our fabulous server who shared the daily specials with us. I asked him which I should choose, the Ahi Tuna BLT, $26, or the Nicoise Salad, $31. He recommended the BLT! Two friends decided to share the Wester Ross Scottish Salmon, $36, and our other friend ordered her favorite Nicoise salad, $31. My Ahi Tuna BLT was a sight to behold! This sourdough sandwich was crunchy on the outside and multi-layered with sliced ahi tuna, bacon, avocado, tomato, butter lettuce and a horseradish aioli, on the inside, and served with a side of thin and crispy French fries! The portion size was so big that I could only eat half the sandwich! I really like bang-for-my-buck, and I definitely got it with this entree! The fries were perfection, salty and crispy! My friend who always ordered the Nicoise salad when she dines here, totally cleaned her plate. This salad was another showstopper. It was almost too pretty to eat! The two friends who shared the salmon entree were not as impressed. They both thought the salmon was a tad dry when Cosme explained it should be served medium. One friend thought the cauliflower puree base helped to compensate a little for the dryness of the salmon, but the other friend chose to share her displeasure with Cosme, who apologized, then relayed the message to the chef. Shortly after, Cosme offered to have another salmon cooked, which my friends agreed to. Then Left Bank's general manager, Jessica, came over to ask how we were enjoying our meal. Jessica kindly heard their comments regarding the salmon (and the price for a small serving...no bang-for-your-buck with the salmon...) and offered to have another salmon served up for them. (We told her that Cosme had already arranged for that.) She assured she would inspect the next serving before it was presented. It came out looking even more beautiful and enticing then the first plating, and happily the cook and texture was perfect the second time around! I was surprised with a birthday plate of ice cream decorated with raspberries, a chocolate leaf, and yummy crushed wafers, compliments of Jessica. Thank you, Jessica, Cosme, and your staff for your epic customer service. We will definitely return again soon! I also used my InKind app to pay for my meal. I was able to redeem my InKind reward to pay a portion of my lunch!

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