I came for 1 tire. I was told it will be here in 1 hour. 4 hours later the tire arrives. Then they…read morechanged the wrong tire. Unacceptable service.

Store would not give me 2 minutes to order a tire over the phone because they said they were too…read morebusy!! Bad customer service and needs more training for their personal .

Fast turnaround Great service…read moreFair price They took my car and repaired my wheel on a busy Monday morning

Hit a curb and needed a rim repair shop close to home. I chose this place for convenience, even…read morethough the price was higher than other quotes. I was told for $175 they would remove the tire, repair the curb damage, strip all the paint, and powder coat the rim. I dropped the wheel off at 9 AM and it was ready by 3 PM the same day, which was impressive turnaround time. If you decide to go here, I recommend dealing directly with the owner, John. Make sure you clearly discuss your expectations and exactly what work is being promised so everyone is on the same page or you could be disappointed.

My mechanic recommended these guys several years ago for tire service. They are simply the best. I…read morewill never buy tires from the big name stores or clubs ever again. Jake and his team provide competitive pricing, great workmanship and excellent customer service. No up selling. No pressure. Just honest service. Today my wife got a flat on the way home around lunchtime. A screw very close to the sidewall. Not repairable. A quick look at the other tires. She needs all four. So I called Freedman and spoke with Tony. He provided a competitve quote when I asked when could she bring the car in, he said anytime. Today is good. She got there around 1:30 and was on her way home about an hour later. Doesnt get any better than that. Wife super happy. Me too. Happy wife, happy life!

I've been going to Freedman tire for the last 20 years, my parents since the 90s. Jake and his team…read morehave always taken care of our cars and done an amazing job. I trust everyone who touches our cars to do their best work. If there is ever a persistent problem within the car, Jake will do everything in his power to make it right.

Great place for your tires. Eric was very customer focus and took care of my tire change.read more

Had a nasty blowout on the Parkway leaving part of the tire stuck to the rim. It was a difficult…read morefix, but Cindy was determined to help us and she and the rest of the crew kept at it until they were able to get the rim free and a new tire installed. We were in and out in no time! Thank you!

Fast friendly service and a job well done !!! Highly recommend completely professional serviceread more

They always try to repair before replacing. Quick service and great staff. I've been going here…read morefor years and wouldn't think of going anywhere else.

I saw the BELOW COMMENT by the purported owner William posted Mar 10, 2025 .It caught my attention…read moreas Bill's picture is shown as the Owner's response, inferring that he is onsite. To my knowledge ,Bill retired and stepped away from GT automotive at least 6 years ago. I've been there a few times after Bill stepped away and more times prior to Bill retiring. Perhaps he is still the owner on paper, none of my business. I believed that the new owners were, Julie and her husband. I did not go to GT to make friends, but high quality work. However, Julie is rough, arrogant and lacks any semblance of HUMILITY and appreciation of customers. I stopped going to GT as the front desk woman "Julie" was consistently rude and dismissive. GT does great work, however, Julie was a terrible "Know It All" . ************* July 17, 2026- UPDATE - Responding to the "Owners" response to my post of July 4, 2026.... As to my standards and expectations, Customer Service is not limited mechanical work, it also includes respect, kindness, being treated with dignity. IMO, the "Owners" response to my comment reflects an unwillingness to accept constructive feedback, the need and desire to try to insult, rather than embrace, hence, reflecting a lack of humility, or ownership, full stop. In possessing a civil litigation background, I ask questions, not intended to put one on the defensive, as it may. Julie's husband (a seasoned mechanic) is kind. I just could not tolerate Julie, who works the front desk, and for the most part answers the phone calls as well. She displayed impatience with my questions. She is the conduit to the mechanics. In any business, the front desk gives the best impression on the appreciation of customers or lack of. Julie should be grateful and thankful that GT Automotive is doing well. This is demonstrated in having a high bar on respect and kindness to all customers. My comment should not be misconstrued as a vendetta as alleged, nor do I consider my comment a "bad review" as further alleged. It is intended to provide an opportunity for Julie to receive and accept the feedback in that this is how she may come across to some. Yelp Guidelines is to rate the "Overall" Experience. It is my first hand experience. Unequivocally, I am not a mechanic, nor is Julie. I had not dealt with Bill on my few last visits, as he'd long ago retired, at least 5 -6 years ago. Once again, GT DOES GREAT WORK. ********************* Business owner information William G. Business Owner Mar 10, 2025

When I realized I had far too much gas to ship my car, I contacted the shipper and they recommended…read moreI come here. I called and the gentleman was very nice and his calm demeanor put me at ease. I was about 5 minutes away and they got me in quickly. The customer waiting area is spacious and very clean. There are magazines to read and they had on Drew Barrymore's Talk show. The price was very reasonable. I will make sure other service members know that this ecological option exists here, versus trying to drive around and add additional mileage just to burn off fuel.

I had my car serviced at Goodyear in Edison and had a very positive experience. The customer…read moreservice was great. I got my tires replaced, brakes and a bunch of other parts fixed. very refreshing going into an establishment knowing you will spend money to fix your vehicle and the prices were reasonable. great choice for automotive needs in a pinch ! I thought my car would take a week to fix and it was all completed in less then 48 hours !

Fast but poor service. Came in with a patchable flat and left with a bigger problem. DO NOT COME…read moreHERE.

I've come here for years whenever my sedan has needed a replacement tire. The cost of tires at…read moreretail shops is generally sky high, so I like to come here to buy gently used ones for a fraction of the cost. The best part is the customer service: Richie always takes good care of me. Tire repairs cost $20 to plug $30 to patch $50 to replace

Along with other problems with bumper take to get looked at because do not trust after whole deal…read more And now and shops shows me striped ball joint call he told me I made it work

These guys are a BIG FRAUD. They put an old tire in the car charging close to $500 saying it's new…read more Within jus 2-3 months, it's worn out, no threads. It could have been safety issue. We took it back and the guy - GREG (I think that'e the name of the person) was yelling and screaming like when a thief gets caught and tries to say, he did not. STAY AWAY FROM THEM FOR YOUR OWN OTHERS SAFETY I am checking about filing a complaint against their Business.

The best in the game, I've been coming to them for years now, any service I requested to get done…read morewas taken care of right away. From the time that your car goes in to when it comes out, I'd say it's worth it

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;