The ice cream is OK. The location is perfect. What else do you need to know?…read more I have been here many times and I've nothing bad to say about the ice cream. I am usually consuming it as I'm walking along the beautiful Fairport canal chatting with friends and family. So the ice cream is really not the focal point of it. It was good enough though. It's way better than Brewster's ice cream. That is like sucking on a cow's warm udder. So gross. We each got the kiddie size and that's all you need to get. It is monstrously huge. Ridiculously huge. Do not get anything bigger than the kiddie size, I repeat. I ordered the flavor called a piece of cake. It literally tasted like ice cream with chocolate cake chopped in it. I didn't think it was fantastic but I thought it was really good. Everyone else seemed to like their ice cream judging by the fact that they ate them with superspeed and were licking their lips repeatedly. The location is right next to the Fairport canal so you can just go for a lovely walk. They also have about 10 seats right outside of the ice cream location which is nice to just sit there and people watch. They have restrooms inside of the building. It's just a great place with ample parking. You can buy cracked corn for $.81 if you want to feed the birds. Such a nice touch to have that available to people. My little guy really enjoyed feeding the birds outside.

3 stars for convenience by the canal, plenty of parking, and friendly staff. I have to say, the…read morerest of the experience lends itself lower on the "star ranking" in my opinion. The ice cream is average at best and expensive- especially when you receive 1/2 scoops instead of a whole scoop. Priced on the higher end and not exactly worth the price. They used to sell their duck food for 50 cents each (very small little bags by the register) and in two years time I guess inflation has made the shop need to charge $2 for each bag- a huge disappointment and rip off. Sad that they have to charge so much for ice cream and duck food- I'm guessing maybe they need to in order to stay open.

Great service! Creative selections. Nice to see a non-dairy option recently. Consider including at…read moreleast one non-dairy option on the menu weekly.

I went for a treat last night and ordered chocolate almond, a very popular flavor. Well apparently…read morelast night they ran out and instead of making more they served me chocolate with almond sprinkled on top. Not the same. I went back today to ask if they still made it that way, they do. When asked about the time the same young lady was in there and I definitely new what happened and I got a "sorry about that" and an offer for a free one. I did not get what I paid for and asked for a refund but nope. I will just avoid this franchise but if you go make sure you're getting what you paid for.

Staff was very apathetic & seemed to have no joy in their job. My husband ordered a Nutella flavor…read morewhich didn't taste like any Nutella we have ever had. My watermelon was very lightly flavored but wasn't a natural watermelon taste. My daughter had blackberry that tasted like soap & strawberry that was just mild. Nothing special about the gelato & there are way better ice cream places in Fairport. We will not be back.

Staff was very nice. They have a delicious selection of gelato, sorbet, and smoothies. The outdoor…read moreseating out front is very nice and it is in a cute location.

I came here on a warm day and got a scoop of mint cookie custard. It wasn't very busy out…read more(surprisingly), and I was served right away. It is a pretty standard ice cream/custard shop. There's some seating available inside and extra benches available outside. My mint cookie custard was delicious. I will definitely be back.

The Abbott's closest to our home. Parking can be a little sparse and the shop itself is miniscule,…read morebut it's a great place for us to grab some ice cream with our two young daughters and sit by the Erie Canal to people / animal watch. Conveniently located right next door to Aurora brewing and across the street from the Bushnell Basin's plaza. Their parking lot is small, so I guess you can always park across the street.

Dinner with friends…read more We didn't have a reservation but got an outside table right away. Service was friendly and efficient. Even when I accidentally knocked down one of our drinks. We got a selection of appetizers and they were all good: Brussels sprouts, meatballs and calamari. I opted for the veal parm which was a generous serving with pasta. One of my companions opted for a pizza which looked delicious. I opted for the "nonna's mule" as my drink and it was refreshing. It's always nice to be surprised by good Italian food because I don't always want to cook it myself!

What a great piece of the Fairport dining and entertainment area of The Cannery. My wife and I went…read morehere for the first time for our anniversary and couldn't have been happier. Beautiful ambience, a delightful server and absolutely delicious food. A unique and contemporary twist on traditional Italian. A must try in our opinion.

Very disappointed tonight. Everything was overcooked. The sub roll, chicken fingers and tater kegs.read more

I do not have a problem with a business making a profit but $6.60 for a gallon of milk??????? At…read moreWegmans it is $2.79. I understand convenience but this is price gouging! Lived here for 52 years and I would never go to this hovel ever again!!!!! A pig gets fat, a hog gets butchered

Came here after Pittsford Dairy was CRAZY busy. This place…read morehad no line. Decent selection of ice cream flavors. 2 kids got hard ice cream, one got soft ice cream. No non-dairy option (boo). Price wasn't bad. Want to say single scoop was like $2.75! A couple picnic tables outside. Girl who got our ice cream was nice.

I had a coupon for buy one get in free sundae. I ordered two hot fudge sundaes. They guy out…read morepeanuts on it without asking me, with so many people with allergies and food preferences I was quite unpleasantly surprised. Then, when it was obvious I was alone and therefore needed to transport the sundaes home, I had to ask for lids. He then out the cups into a holder for in the car but they didn't seem secure so I took them out. All in all it was not my favorite ice cream experience.