Dennis / Lyne R Our microwave was not working and our Home…read moreWarranty Old Republic used Valley Appliances and they send Ace who did a very excellent job I highly will request Ace again if our other appliances needs repair. Thank you

Valley was dispatched through American Home Shield, like many others in the review section here the…read moreservice awful. The door handle on my refrigerator came off and needed to be replaced or re-bolted. The technician that arrived was not friendly whatsoever, he did not ask any questions and proceeded with his inspection. After a few minutes the tech said okay, i will order new hardware and will arrive in a few days. It had been 2 weeks and I did not hear any follow up this contractor or American Home Shield. I reach out and learned that the claim was denied due to excessive force, this was the diagnosis by this contract which is why American Home Shield denied the claim. I believe Valley Appliances was not able to source the hardware and or they did not have the expertise to fix or replace the door handle. If you are an American Home Shield user and are dispatched this company ask for another company, if you are personally searching for a company for your home repair search else where. To the company owner: Please evaluate your staff, and your operations. Not following up with a customer is unacceptable in a competitive home repair landscape.

So my Ed came to look at the washer in the dryer. It was amazing customer Service cleaning up his…read moremess, making sure I was informed of things I couldn't have asked for a better service thank you.

I got played and scammed by Ed Khan. Basically stole money from me. Called him about paint peeling…read morein my washing machine basket. He said he hasn't seen this problem before and would like to come and take a look at it. He didn't disclose his service charge or an estimate for his time. He comes in started doing the work without telling me his charges. He finishes the job and throws me a surprise bill of $150 for something that others quoted for less than half that price. I wouldn't have called him in the first place if it cost that much to touch up the small spot shown in the photo below. I see that his friends and family have left 5 star ratings in yelp to fool new customers. BEAWARE!! I would not recommend his service to others.

About a couple of months ago I got my fridge fixed. By Payless Appliance. The gentleman was a very…read moreprofessional technician and the repair took less than 30 mins. What I like the most was honesty and professional way this company does busines. cleaned up the work area , behind and under the fridge. Very happy with these people.

Joe is a true professional and I couldn't be happier with his service call. He responded fast and…read morehe diagnosed my washing machine's problem right away while we were texting back and forth and setting up my appointment...which saved me the service call fee. He came out the next day and he texted me 30 mins prior to arrival...which ended up being exactly on time. I could tell right away that he was a down-to-earth kinda dude and that he likely had a lot of experience. After my dog ("Cooper" the Pit-Lab) came out to greet him, we ended up talking about dogs for probably 20 mins. He is a bigtime dog lover and will probably tell you all about his ol' boy Duke that passed away years ago (the beautiful German Shepard in his Yelp photos). Anyways, he got right to work and after doing some diagnosing, he determined what the problem was. We originally thought that our problem had to do with a blown water pump, but he explained in detail all the various reasons why that wasn't the case and he knew exactly what the real problem was...the "Electronic Spin Unit". He replaced our broken one with a replacement part that he had stocked in his work van and within a matter of minutes, this old machine that had sat in my garage for nearly a decade, had now come back to life. I was practically in shock...because this old machine is SO MUCH better than the "High Efficiency" POS that I've been using for the past decade. His prices were fair and he was professional and easy to deal with. He has been working in this industry for a long time and he seems to know these washing machines (and probably all other appliances) like the back of his hand. There are probably some other good repairmen out there too but there's a whole lot of "sheisters" in Vegas as well, so finding an honest repairman is a valuable score. If you're on the fence, I would say just go with Joe. Shoot him a text and then he'll probably end up trying to diagnose your problems over the phone and then he'll give you a quote on what it costs to fix. His rates were very reasonable and I walked away paying $175 to have my oldschool Whirlpool NO-NONSENSE washer come back to life, instead of being forced to go out and buy some "High Efficiency" modern CRAP! I was about to fork out $1,500 for a Speed Queen TC5, but thanks to Joe, I can now use that money for other things and maybe I'll get another 10 years outta this thing. I'll definitely be giving Joe a call when the next thing breaks. Thanks again Joe, Cooper says HI!

What a life saver! I have family coming this holiday weekend and so many sheets and towels to wash,…read morebut my dryer stopped working. Max was able to come by at the end of the day. Fixed the issue and it's back to laundry work for me. He was so friendly and responsive over the Yelp message system and reasonably priced for the quick service! Thank you again!

Would not know, ghosted me over a simple washer repair. Had to use a different company…read more He reached out but never got back to us, quite sure he is amazing, but we did not even get to use his service.

Paul was extremely helpful when my dryer stopped drying clothes properly. It was heating up but…read moreeverything was still coming out wet. He first gave me suggestions to try on my own before coming out, which I really appreciated. When that didn't solve the issue, he came by and quickly diagnosed a blockage in the dryer vent that was restricting airflow. After getting it fixed, my dryer works perfectly again. He's kind, knowledgeable, and easy to communicate with. I highly recommend him!

Called this company about my dryer not working, it was turning on but stops after few seconds and…read moresmelled like burnt wiring he was nice enough to tell me that the motor was blown and would be better off buying a new one. Thank you.

AVOID AT ALL COSTS! You WILL regret it!…read more We hired Igor through Yelp & asked him to come diagnose our Fridge/freezer that was no longer cooling or freezing. Igor confirmed the compressor needed to be replaced however, he doesn't do compressors.... BUT his friend can replace it for $850? Weird, considering it's a common issue and who is this "friend"? We opted to use our LG warranty since it would be free but when LG began their repair, they informed us someone had installed a valve & punctured the pipe essentially voiding the warranty. *** Igor installed a valve without my permission- LEFT IT IN- and cost us our warranty coverage!! *** When we asked about why this was done he simply said "I had to install an additional part", which is completely false per LG, it's against code. But even if it were necessary... why would anyone do such an invasive installation without homeowner's permission or telling me about it then just leave it in like no it's big deal?! WHO DOES THIS?? No apologies, no offer to rectify the situation. Completely incompetent. AVOID, AVOID, AVOID. Hire a true professional.

They came out and quoted me $380 for fridge and $500 for main pump for the dishwasher…read more Got second opinion from Absolute Appliance. Fixed Icemaker in one minute. Said dishwasher needed a new rack (which I could see ) which cost $200. They are scammers They may be good at other stuff but not fridge or dishwasher

David has been fixing my appliances for several years - washer, dishwasher, etc. He has always been…read morevery professional and honest. He recently came to inspect why my electric fireplace wasn't working. It was in fact operational and David was kind enough to point out the issue - without charging me. As a long-time customer, I'm more than pleased with his services.

I had two appliances break down on the same day, and David came to the rescue! He was quick to get…read moreme on the schedule, arrived promptly, and provided high-quality service from start to finish. He was professional, knowledgeable, and took the time to make sure both repairs were done right. It's not often you find someone who responds so quickly while also delivering such excellent workmanship. I truly appreciate David's outstanding customer service and highly recommend him to anyone needing appliance repairs!

I paid $129 only to be told that it would be cheaper to replace the washer machine instead of…read moregetting a repair. Their service was unnecessary. They also don't pay attention to the details. I had the repeat the washer machine details twice to different sales rep. I told them to contact the tenant directly to coordinate the schedule and get back to me with the time and also what the results were for the appointment. The company failed to get back to me with either. They sent the quote to the tenant instead of me. I also had to call them afterwards. They said that they didn't have the details yet and will call me back in 10 minutes. They never called me back.

Evaluate dishwasher. Arrived on time, wasted no time in evaluating the dishwasher... cleaned up the…read morework area. The technician was very friendly and personable. Cost was reasonable. I can definitely recommend his service.