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    T J Maxx

    2.9 (49 reviews)
    Closed 9:30 am - 9:30 pm

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    their secret shoppers are SO obvious. I didnt even steal anything but he was following me around like i couldn't tell he was a secret shopper. felt super unsafe

    Una B.

    I have a friend that raves about TJ Maxx, how awesome it is, how she always finds good crap for cheap. I also see the commercials on tv where it looks like "their" buyers get legit looking goods for the store. Well, maybe I'm blind. I never see good stuff here. First of all, the store is a mess. What other way can a discount store like this be organized though? It makes sense for the type of merchandise they house. I just don't have the time or the patience to dig and look at disheveled clothing and randomly strewn accessories and shoes. Meh, sorry TJ Maxx, guess i'm not Maxxinista material

    Dingy area...

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    3 months ago

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    2 years ago

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    6 years ago

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    2 years ago

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    4 years ago

    Not much of a good selection, trash can full at entry, nasty rugs, lot littered, not my preferred location.

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    14 years ago

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    16 years ago

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    8 years ago

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    7 years ago

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    7 years ago

    If you pull TJ Maxx up on iphone maps it says it opens at 10am..... but actually opens at 11. Could you please fix that?

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    9 years ago

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    7 years ago

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    12 years ago

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    11 years ago

    Dirty store....never straightened or cleaned, rude store manager. Always so messy that you can't see what they've got

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    8 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - T J Maxx

    Review Highlights - T J Maxx

    I've gotten incredible clothes here (nearly my entire work wardrobe!) as well as shoes, bakeware and of course, gifts.

    Mentioned in 2 reviews

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    Zara

    Zara

    1.8(106 reviews)
    1.5 miNorth Dallas
    $$

    Zara is one of my favorite stores. I'm always so excited when I find a mall that has one since…read morethere isn't any close to home. This Zara was huge!! They were having a sale and I find a couple items to take home. The staff was average for retail. No one went above and beyond. My friend found an item that was without a ticket and they told her it had to be taken off the floor. The reason she was given is that Zara copies so many other designers that it had maybe been an issue. She also found an item that was missing its belt and they told her she had to buy it as is and that no discount would be offered. Zara 13350 Dallas Pkwy, Dallas, TX 75240 Monday July 9, 2018 2:30pm

    This experience confirmed exactly what countless online reviews already warn about: inconsistent…read morequality, poor customer service, and a frustrating return process. I placed a $250 order and received a pair of pink shorts from the limited Special K-Pop Demon Hunters one-time collaboration for my niece's birthday. The item arrived visibly stained, snagged, and pilled. It looked unmistakably like a worn return that had been carelessly repackaged and resold at full price. This was not a minor flaw. It was obvious damage. Because this was a one-time collaboration piece, it is now completely sold out and will likely never be restocked. That makes this situation significantly worse. The only "resolution" offered was for me to return the item for a refund -- meaning Zara's error cost my niece her birthday gift, and I am left scrambling to replace something that cannot be repurchased. I contacted customer service twice -- once via chat and once by phone. Both representatives repeated the same scripted response: return it. The phone representative was dismissive, audibly annoyed, and spoke to me in a condescending tone, as though expecting basic quality control was unreasonable. A global retailer should not be reselling damaged returned merchandise without proper inspection. And if this reflects broader fulfillment practices, that is deeply concerning. A quick search of Zara reviews shows that complaints about inconsistent quality and poor customer service are not new. Unfortunately, I can now confirm this firsthand. I hope this review reaches someone in leadership who is willing to address what appears to be a recurring operational failure. It is unfortunate, because Zara appears to have a strong selection of children's clothing and exciting collaborations with major brands and cultural franchises. However, partnerships of that scale deserve fulfillment standards that reflect the value of those names. Based on this experience, I will not be ordering again.

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    Clotheshorse Anonymous - We are conveniently located in Dallas in the Preston Forest Village.  Est. 1974

    Clotheshorse Anonymous

    3.7(114 reviews)
    2.8 miNorth Dallas
    $$
    Women-owned & operated
    Locally owned & operated

    I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

    This was a great store to visit! I am a designer shoe lover and was able to find the perfect pair…read moreof Jimmy Choo's at a phenomenal price for the condition - $250 and looked like they had been worn less than 5 times. There was definitely a little of everything and any designer I am interested in. Pro tip - they have a website as well, so if you have something in mind, you can already have it picked out before arriving. Will definitely be going back in the future!

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    T J Maxx - deptstores - Updated July 2026

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