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    T.J. Maxx

    3.6 (50 reviews)
    Closed 9:30 am - 9:30 pm
    Updated over 3 months ago

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    Reviews With Photos - T.J. Maxx

    Brianna H.

    It's what you would expect from these stores in general. It was an organized mess per usual. You can see the employees actively trying to excoriate recovery. It's never ending. You have to be in the mood to this. It's similar to being sucked into a time tunnel. Time flies. My reason for stopping is was because I was specifically looking for slacks. So disappointed y the selection. I think I'm average or common in size 2 (26/27) . There were NO pants for me in women's & even the ones labeled small with a cinched high waist didn't fit. So the best I needed up with were gap chino pants in decorative designs - I didn't end up keeping them. I did have luck finding nice tops, coats especially a fierce leather tailored motorcycle jacket with flowers stitched into the arms. It's gorg I also found some gems like gold slip on loafers and greats deals on OPI nailpolish in get colors. Had a wide range of experience with the staff some bland other personable and chatty , depends on who you talking too. They have a great return policy as I made a few due to not being able to try them all on since I came in at six and left well after closing If you can deal ...do it

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    10 months ago

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    1 year ago

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    14 years ago

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    8 years ago

    They sell cute stuff at reasonable prices. However, there's always a long line at check out.

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    8 years ago

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    13 years ago

    It's kind of like Ross...but better quality. Same disorganization and chaos. Seems to be some good deals.

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    12 years ago

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    Page 1 of 2

    Ask the Community - T.J. Maxx

    Review Highlights - T.J. Maxx

    -today was the first day I checked out the jewelry section.

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    Nordstrom Rack

    Nordstrom Rack

    2.8
    (52 reviews)
    3.2 mi
    $$$

    NORDSTROM RACK @ KIRKLAND TOTEM LAKE…read more Parking is available in their lot, and it's shared with the rest of the plaza. It does get extremely busy especially on weekends but you'll still be able to find a spot. All parking is completely free. When you walk into Nordstrom Rack, you'll either take the escalator or the elevator since everything is on the second floor. The store itself is huge, and they always have a lot of items on sale. I came in specifically looking for UGG shoes, but they were sold out everywhere. The associate, Aiden, was extremely helpful and kind. He went through every single aisle trying to find the exact pair I wanted, and even though they weren't in stock, I really appreciated how much effort he put in. The store has a big selection, especially when it comes to clothes. A lot of the items are designer pieces, yes, they're discounted, but most things still range from around $60 to $100, especially jeans and other clothing. Overall, I really enjoyed my experience here and would definitely come back. I like this location. It's not the biggest Nordstrom Rack I've been to, but it still has a great selection, and it works perfectly for being in Totem Lake.

    I have been a loyal customer of the Totem Lake Rack location since it first opened, which is why I…read morewas so disappointed by my experience today. Less than a month ago, I purchased three of the same work shirts. After the very first wash, one of the shirts began falling apart due to what appeared to be poor fabric quality. I returned to the store with the other two shirts, which were completely unworn and still had the original tags attached. I also brought the damaged shirt, along with its tags, hoping the store would stand behind the quality of the product. Unfortunately, the manager was rude and immediately told me she would not accept the damaged shirt because it had been worn. I politely asked to speak with the store manager, but when she came out, she was also dismissive, rude, and showed no concern for my situation or my long-standing loyalty as a customer. I understand that stores have return policies, but I believe there should also be consideration for defective merchandise and for customers who have supported the store for years. I left feeling disappointed, unheard, and undervalued. I hope this feedback is taken seriously so that future customers receive better service and defective products are handled more fairly.

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    Ross Dress for Less

    Ross Dress for Less

    2.5
    (79 reviews)
    3.2 mi
    $

    Ross Dress for Less, 12632 Totem Lake Blvd NE, Kirkland, WA 98034. I'll begin with a positive, that…read morebeing the singular cashier I encounter was a lovely person. We bonded over our affinity of coffee; she was definitely the bright spot as we rang up my purchases. I came in to pick up an outfit for a baseball game, impromptu and I hadn't brought a change of clothes. I've avoided Ross Dress for Less, due to the nature of how they treat their patrons. The Tukwila Ross, and the Ross in Oahu, HI. I'm looking at you both! Just know that immediately as you enter the premises, you will be met with an assured and pointed greeting from someone dressed as or cosplaying as security. :-) My attention was grabbed by the display offering assorted men's fragrances, I did a quick search and found a well-reviewed Leather Oud, by Tahari for $10.00 dollars. I actually like it, and its reminiscent to something I have, but is a little bit brighter. So, if you like fragrances, I'd definitely browses Ross's offering. Definitely do a search for price comparisons. Now, if you a person of size, you may have a bit of trouble finding shirts of any style that may or may not fit, I didn't bother to looks, as I took a quick glance and the picking are slim to none. Thats on the buyers for the stores. I did manage to find 2 pairs of pants, in the men's section, unfortunately the choice in sizes is limited as is the color choices. if you're 38 and above, best of luck. On another positive, I did feel like I was able to shop without the usual feeling of being policed by the loss prevention dept. So that was a plus, if i had more time to look around, the store seems to have a pretty good home decor dept. The store was in decent shape and pretty well organized, clean and be prepared to park nowhere near any of the multiple stores in the shopping center. It gets pretty busy midday.

    I had a very disappointing experience at the Kirkland Ross on June 16, 2026 at approximately 4:42…read morePM. I went to a cashier whose register had just opened. While I was unloading my cart, the cashier asked if I needed a bag. Because she had her back turned to me and was not facing me, I had no idea she was speaking to me. She then turned around and asked again, and I said yes. From that point on, there was virtually no customer service. The cashier never greeted me, never made eye contact, and never acknowledged me. Instead, she carried on a conversation with a fellow employee while bagging my merchandise as if I wasn't even standing there. When she finished bagging my items, she placed the bag on the counter and waited for payment without telling me the total. There was still no eye contact and no communication. I finally asked, "Where is your customer service? At least you can tell me the balance." Her response was, "You can see the amount. I don't have to tell you." After I paid, there was no "thank you,and no acknowledgment whatsoever. I took my bag and immediately asked to speak with the manager because I found the interaction unprofessional and disrespectful. I understand retail employees have busy days, but basic courtesy, eye contact, and communication are fundamental parts of customer service. Customers should not feel ignored throughout an entire transaction. Associate number: 846315.

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    T.J. Maxx - deptstores - Updated July 2026

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