They have a new ownership and give customers 10% off and the workers are nice and gentle. Give out free drinks. The interior is nice and clean. read more

Urban Nails - Nail Technicians Near Me - Orland Park, Illinois

Came in for a fill in, this was like a speedy express fill in with no cuticle touch up or anything for something I booked an appointment even for. It felt so rushed all because she needed to get to another client. Even my drying only took one session under the uv which was out of the norm. I wasn't asked to wash my hands or anything in between to wash away the excess just brushed off with a brush. No hot towel or anything at the end. Did not feel like a spa experience at all. Horrible save your money and go somewhere else. The attitude when asking just sucks too. They didn't even care lol read more

dip manicures with Chloe have been exceptional!! sitting areas are very clean and I love the vacuums, keeps the floors from getting slippery! I wont go anywhere else! read more

This place is great, have been coming here for years. I would definitely recommend making an appointment. It's always nice and clean, and is decorated beautifully. They have lots of different colors to choose from. Susan and Mae are great! If you can get an appointment with either of those ladies you'll have a great service. I do think their prices are a little high, but they consistently do good work. read more

Urban Nails - Pink and white by Susan - Nail Technicians Near Me - Orland Park, Illinois

Updated review: So my first visit was great! My second visit, I wanted to switch from acrylic to dip and it was just ok. My third visit was ok. My 4th was awful....only my first visit was spot on but once I went to dip.... Not good. The last visit I had a man who was so tough, sloppy and said he could do French with dip... no he cannot. My nails looked awful! And he charged $15 extra for the terrible French look. I'm done. On to find another shop that's reasonable and knows how to do a dip that doesn't lift in 3 days.... read more

I have been coming here for the last few years. Never an issue until recently. The last couple of times I've come, QUENNIE has been the person doing my nails and they have been AWFUL!!! Not only were my nails horrible but she has the WORST ATTITUDE AND DEMEANOR imaginable!!!! I am not the one to complain, figured she was having a bad day the first time..but today she had the same horrible disposition. QUENNIE IS THE WORST!! Iam surprised they continue to let her work there. ..because of her terrible work and bad attitude I wont be going back! read more

Facility is gorgeous and clean Technicians are excellent I wouldn't go anywhere else read more

The front desk staff is very quick and efficient. When I arrived for my appointment-I was a few minutes late and they were very accommodating- even helping choose a color. The service was quick and well done. I would recommend this shop every time. read more

I always came here but not i am done. I had an appointment and other people were taken before me and i asked for a full fake set and they gave me a manicure and when i told them about the full fake set the nail tech (Mery) laughed and then told the front desk. The lady working the front desk came over to me and told me that they would still be charging me full price for it for the manicure and the full set which does not make sense since that's what I asked for the beginning. Overall terrible service and how they approach situations like this. Would not recommend. read more

I came to get a pedicure and the tech was awesome. However, after paying $38 for my pedicure. I wanted to change to gel polish because it was taking a long time to dry. And the manger Elaine wanted to charge me $32 extra for them to wipe my polish off and add gel. When it's a $13 up charge. Never will I support someone who takes advantage of a client that never walked out of the door read more

I went in today for a dip manicure, it was a horrible experience and we will not be coming back. The gentlemen performing the service burnt my nails when taking off the previous dip powder (by using the electric grinder too long), then took a top to pry the rest of the dip off my nails, filed my cuticles that caused me to jerk my hand away, my nails are misfiled (some are oval, some are square) and they applied the dip so thin that 5 hours later one chipped when taking my laptop out of my bag. read more

My wife and I go here often for pedicures. My wife also gets manicures as well. Always a great experience. Thanks

they suck. period. not even 5 hours later my nails are smudged, like shouldnt they be dry by now? Also cut the bottom of my toe open

The staff is very friendly. I always walk out loving my nails would recommend to friends

Overpriced. Kept wanting to add additional charges that I refused to pay. $85 for french tips with 3 little flowers. My mom's short french tips came out to $65 and they were foggy, almost like a really bad ombré. read more

Do not get Davide has no idea fakes his way thru it. Pretends to do your cuticles is done with a manicure in a matter of 20 minutes would never have him Do my nails again read more

Worst customer service ever! They messed my nails up twice, I went back to have them fixed. The young lady at the front desk has no business working customer service. I had a dip manicure done the first time, it looked like my 5 year old niece had done it. She also stated it was not a good job.I came them the benefit of the doubt and went back for a no chip manicure, that chipped before I made it home. My idea of a " no chip" is that it shouldn't chip. I went back once again to get it fixed, the gentlemen at the reception was was very pleasant and had it fixed. Fast forward 4 more days, now 4 more fingers are chipped and look horrible. Once again I went back to have their shitty work fixed again and the very unpleasant girl at the reception was even more unpleasant . Had the same set fixed for the 3rd only to be notified there would be a charge next time, even though it was their shotty. I paid to have them fixed, after I paid almost $ 100 for a no chip mani/ pedi. They need to stand by their service and hire a front desk receptionist with some manners. Makes no difference if she's an owner or an employee, read more

Terrible service... every time I get a pedicure the technician rushes through it. The massage is the best part and they spend about 15 seconds on each foot. The girl I had last time had earbuds in the entire time and was watching tv off her phone while she did my nails. I had a dip manicure with a nude color... however, it was glow in the dark... which I most certainly did not want and did not notice until dark/ bedtime that night. Then when I went to my usual place my technician was so puzzled with the job... she had a hard time getting them off with the solution. It was almost like glue coming off my nails.I've tried this place a handful of times now, but I won't be back. Hopefully management can make some changes like not allowing their employees to watch tv on their phones and having more consistency when it comes to services such as spa pedicures so Orland Park doesn't have another vacant building. read more