Great place to eat. Really recommend it. If you want to get your burrito on just come here. In my experiences here I've eaten a ton of food. Bathrooms are better than dirty but worse than clean. Food is great with big selection of sauce. Tables are kept very clean even though people eat tons of food. Floors are spotless but sometimes there would be an occasional cinnamon twist or if your at an unlucky location you'll find a burrito supreme on the floor. Giving all rights it's a pretty location and yummy too. If burritos are a habit buy one here and you'll have a party when you finish yours. Food has never had a problem with it. I haven't seen that many problems. Cinnamon Twists are like a complimentary fire in your stomach that makes you fill like you've never eaten something that good. In conclusion I would love to say that this food is like twigs in a fire and you will feel that this food is better than anything and if you think your mom makes better live with that but this is great. Thank you for your food, Taco Bell! read more

The female morning manager is rude and has a horrible attitude. Makes me never ever want to come here again. Retrain her asap.

Open your lobby ffs, terrible location always a nightmare to get food here terrible drive thru Update after a 45 minute wait they forgot items in our order and it's either sit in line for another 45 minutes or don't get it because you can't go inside. Please please please save yourself the time and just go to the east side location it will actually be faster to go across town than to wait for this crappy location. read more

Waited 30 minutes to start making food and lacks cohesion in totality. Should be shut down.

I would select negative stars if possible, worst location ever, rude employees, lobby closed regularly, avoid at all costs

Lobby isn't open? Line from hell in the drive thru and the employees will just stare at you from inside if you try to open the doors.

Absolutely terrible service. Completely rude employees. The blonde basically screamed at a male customer who was grabbing hot sauces that looked like it was for customers to help themselves to the hot sauces because it's a absolute pigsty in this place. It happened to be behind the counter but it doesn't look like it because the counter is completely open the door that opens is open their stuff over the ground at him multiple times to get out of the building when he politely apologized and said that he was confused as to where he was supposed to grab sauce. And even after he apologized politely, she's still yelled at him twice more and threatened to call the cops on him. Because the place you not want to ever come back here again. Terrible service. Someone needs to get off their pedestal. read more

Can't believe I waited literally an hour inside for my food. I put in my order at the kiosk at 6:45 and didn't get my THREE ITEMS till 7:40. I get yall can be busy but atleast 5 groups ( not including the DoorDash orders) got their food when they ordered after us. Insane read more

45 minutes. They ran out of the items on my order. I feel bad for the employees and what they're having to deal with.

Poor customer service. The workers don't care about us customers. Firstly, they took a while to give us our order and secondly they didn't give us everything we ordered, and when we kindly asked for one of the workers to give us everything one of the workers showed us the sign " shh" with their hand. read more

I enjoy the new affordable breakfast options, but they need to open the lobby during posted hours. Week after week it's a guessing game whether or not they will be open. If they can't open the lobby, they need to put up a sign saying "drive through only". Get your act together. Does ownership know you've been keeping the doors locked with no signage? read more

Asked for a Grilled Spicy Potato Soft Taco and I saw it and thought it came out really nice - perfectly melted cheese, and grilled nicely. Very appealing, visually. Tasted great too! read more

Taco Bell - Grilled Spicy Potato Soft Taco - Fast Food Near Me - Bend, Oregon

Even if you do an online order expect it to take 20-30 more minutes than expected. Hire more staff. Would not visit again.

The manager should be fired, I tried picking up a DoorDash order for two customers and due to the inside being locked up I had to wait in the drive through line for 30 minutes, when I arrived at the speak box I stated that I was picking up DoorDash order and no one responded. When I got up to the window the lady refused to give me order saying I needed to get back into the line I was just in and tell the speak box again? I asked nicely to speak to the manager and he started yelling and cursing at me, refusing to give me the order for no reason. read more

Dining room not open for some reason ? Mid day ? They're randomly not open sometimes as well . Don't know .

Worst customer service , I literally told me that the front door is allowed to be closed at any point with no explanation even though on the app you're allowed to pick up inside. Still sitting here 25 minutes after my order was supposed to be ready unbelievable you have one job to do Max and your the manger wow you obviously hate your job. I hate to reheat everything I ordered so how is this fast food read more

Taco Bell - Fast Food Near Me - Bend, Oregon

I just tried to go into the restaurant for dinner and they were locked up. They insisted that I go to the drive up. I don't do drive up. I'm done with taco bell!! The location on highway 20 insists that you order on the kiosks. If you can't meet face to face with the customer then I'm not going back! read more

ordered online to avoid the line and waited an hour after the given pick up time for 2 cravings boxes. Watching customers walk in and order, eat there food, and leave before me was an even grander experience read more

Hmmm; where shall I begin? The people serve the drive through shared of walkins. I ordered on the video order and I watched as 10 cars went through drive through but my order never came. Finally, 22 minutes later, I get my stuff. Specifically ordered no lettuce.,, catch out the pics. Ordered extra meat; nope. Id go back right now, but I'm hungry. Scraped off the lettuce and ate a weak taco. I asked for taco supreme no lettuce; no sour cream and gobs of lettuce. read more

Taco Bell - No lettuce? Supreme no sour cream - Fast Food Near Me - Bend, Oregon

Avoid this Taco Bell at all costs, especially if you're ordering DoorDash - after their lobby closes there's always a drive thru line that takes over a half hour to get through and they refuse to fill more than one DoorDash order at a time even though DoorDash consistently sends drivers bundle orders meaning the customer is constantly getting screwed as is the driver avoid avoid avoid avoid the general manager of this store deserves to be fired. read more

Went thru the drive thru and ordered some burritos to go. I think I had the fiesta potato taco. Super good.

This tacobell sucks! Do not come here any time past like 11. The drive thru is always SLAMMED. It's really unfortunate how horrifically this Taco Bell is run. Would give a 0 star review if I could read more

Taco Bell - LONG LINE AT DRIVE THRU - Fast Food Near Me - Bend, Oregon

Customer service was awful. Lobby was closed, so I came through the drive thru to pick up 3 separate doordash orders. The lady at the window gave us 1 order and told us to come back through, which was fine. But after waiting in line for 30 minutes, we pulled back up the the window, where the same girl was. Asked if she had the other 2 doordash orders. She laughed in our face, said no, and shut the window and proceeded to lock it. And of course, she didn't have a name tag. read more

For some reason they want to fold their burritos to be like 3 inch roll of dough. The fold both ends and roll it up. That is not appetizing, it's difficult to eat, you have eat through the dough before you ever reach the beans cheese and sauce. It's difficult to put hot sauce without it running off the burrito where if they folded one end and rolled it like it's advertised. I don't want double end folded burrito, I will order one and request they roll it like it's advertised all around the world! Should not have to ask this! read more

Absolutely would not suggest going to taco bell on 3rd Street in bend Oregon. I went there yesterday ordered food waited for 30 minutes never got it. They served 15 cars in the drive thru instead of helping anyone inside there store. I never got my order after 40 minutes. And then they wouldn't give me back my money. Every single table in there was dirty. They said that the drive thru customers always come first. Terrible way to do business unless they want to be out of business. It's an absolute joke to go there. Don't waste your money or time with them! Go somewhere where else that appreciates you as a customer. They should give me my money back because unlike them I work hard for my money. I wish I could give them less than 1 star rating because they don't even deserve that read more

Food was OK, a little dry. Also I could tell water, not ice, water was added to my soda. I also will admit I asked for no ice and still got watered down soda. read more

The RM refused to give out anymore than 3 mild sauce. I told him that has never happened to me before. He said the sauces aren't just to give away. I asked to purchase them then. He said that the sauces aren't paid for, I asked for more, he said no. Who knew the mild sauces were soooo coveted! I asked for his name he refused to let me know his name only that he was the RM for this taco bell (I mean career aspirations on point!), but still refused to give me a name. Then he told me he refused to sit there and argue with me. I wasn't arguing I was asking questions about the laws of the milder sauce. I mean, even going so far as to gaslight me trying to say I was the one arguing with him. Wow, TacoBell, you can pick the most awesome managers!! read more

Burrito Supremei order delivery if taco bell and specificallyREQUESTED NO LETTUCE ON ANYNIF MY ITEMS I WASBIRDERING... NOT TOUGH? just advoud putting lettuce on my burrito supreme n taco 1 lil thing oh n asked for 5 hot sauces I'm reaching here 'm allergic to it makes my entire throa t swell up ?? Wierd I know but it is ehat it is delivery Was AWESOME!!;5* DEF I was like w0ahhh already?? So foods ready I'm ready BIG ????? IS THERE ..... 1ST THING FIRST LOOKING IN MY SEALED UP BAG FROM RACI BELL so nobody could if taken them .... NO 5 HOT SAUCES NONE??? NOT EVEN 2 OR 3 CMON TTACOBELL THAT'S WHAT MAKES U GOOD!!!! BUMMER OK THIS NO BUENO ON TO THE BEXT GRAB MY BURRITO SUPREME RUGHT AWAY I SEE IT NASTY ICE BERG!! nonono!!!! Seriously wthell!!!! No I gotta open this burrito up n pick all the stupid LETTUCE OUT PIECE BY PIECE AREN'T I LUCKY??? HAHAHAHA N STARVING!!! SO N0T FAIR!!! MISSION ACCOMPLISHED GOBBLED THAT UP NIT BAD INKY cause I ask for Xtra sauce n sour cream I know my bell ooo taco time!! Ok lol ya think? If course! Lazy bell workers yep TON O LETTUCE SHOOT ME PLEASE I'm lmao not starving thou easier too remove but dammit there goes half my friggen cheese!!! Grrrrrrrrrr next time lucys tacos!! The real dealeo YUM!! BEST THING hey at least I fed the beast just need to be more choosier supreme was calling me!! Need that hit sauce taco bellno allergicn I get ?? u tryin to choke me out??? Broke my buhbye adios cya keep up the great work lol read more

The man in this picture is an adult child that was throwing a fit and couldn't make a cantina bowl because I took guacamole, avocado ranch and black beans off and added refried beans and that was too hard for him to figure out. He didn't believe me so he took his gloves. It starts digging through the my food foods everywhere. There's a line of people behind me in this guy's acting like he's having a 2-year-old meltdown! And he treated me like crap. What happened to the customer's request being followed and when they are not received. You remake the food just as well as before with just as much. Karen, kindness you let the people keep the food you messed up on because they've now waited 45 minutes for one cantina bowl ! And it was disgusting. Total waste of my money and my time and I hope this place shuts down. You think at 4:00 in the afternoon they'd be able to handle the rush of two cars and three in customers inside the building. But since they messed up by the end there was like 10 customers behind me and car full of drive-thru drivers waiting. All you had to do is follow instruction. I'm sorry that's so hard for you, but it's pretty clear on the screen what you're supposed to add and what you're supposed to remove. I don't know how much more obvious they can make it for you. Captain but let us know because you seem to be struggling! read more

Taco Bell - Horrible Aggressive Immature Employee. Get some mental health trx bc you are an idiot. - Fast Food Near Me - Bend, Oregon

This Taco Bell is the worst I've ever been too don't waste your time their slower than fuck and rude and have no idea how to run a fast food restaurant read more

I would rate this 0 stars if I could. I've never seen a national chain be run into the ground like this. Who runs this franchise? They may need to go to franchise school. There are rats scurrying around the parking lot following cheese trails into both entrances. Additionally, the food had hair in almost every order. Please visit any other fast food restaurant in the area. read more

The service at 1 AM is atrocious, when we're partied out we have few people we can rely on, but Taco Bell used to be a ride or die. This was a die and die, and we waited an amount that was unacceptable to my liquified wife and my irresponsible ass. Please rectify or suffer the consequences!!!!!!!! read more

Taco Bell - a view from inside a car at night - Fast Food Near Me - Bend, Oregon

The wait times are insanely long, they messed up our food by changing the item, and there was no customer service. Never go to this Taco Bell unless you are ready for your meal to be messed up and to not get help from anyone including waiting over half an hour for a quesadilla. read more

CODY was the best cashier ever at a taco bell. i recommend anyone and everyone to come to taco bell on monday nights. he is the most informative and attentive cashier i have ever had. 10/10 on service and 20/10 on charisma. truly a soul to be treasured. read more

They are all literally so rude, every time I go through they never ask me if I need any sauce and everytime I request it at the window they look at me like I just insulted their mother and I'm so sick of it. The other Taco Bell is better but not by much read more

Me and my friends come here frequently and every time we have came here they mess up our order. The cashiers and drive thru cashiers are always so disrespectful towards us. Especially the one with the ginger beard and the ones with longish hair. The workers give off bad vibes, dirty looks, talks bad about their customers. read more

Horrible horrible horrible! Half the stuff u order isn't in the bag, the rest is soggy, cold and not worth eating. They don't give napkins or the sauce u order either. Sour cream tastes like it's been watered down. Waist of money read more

The last two times I went through the drive through they completely messed up the order and then offer no way to fix it when you call the restaurant read more

I went today (10/9) with my 4 kids around 4ish to grab them something to eat before finishing some Sunday errands. We sat in a 9-car lineup for nearly 25 minutes before getting to the order menu kiosk. The whole time we waited, the car line keeps moving slowly forward with new cars keep coming in behind us until the line extended into the street. But after making our way through that line and sitting with no service at the order spot we pull around to the windows where you can see something is off as there seem to be no employees. My teen goes around to see whats up and sees taco bell workers smoking/chilling in their cars, on the sidewalk, and indoors. Apparently, on Sundays "corporate" taco bell decided the new hours are only 6-11 pm (drive-thru only). I am appalled that they are letting 9 cars every 15 min-20 min sit in a line that is not going to serve them. I observed one 8.5x11.5 sign giving ALL hours posted at the 2nd Drive-thru window. None of the cars sitting in the 9-car pile-up have any hope of knowing they are wasting time. When I attempted to explain that they should communicate this to their customers. First I spoke to a young man smoking less than 50 yards from a massive line of cars who have no clue. He told me the hours are online. Implying I should have checked there and not just assumed taco bell would be open on a Sunday in the late afternoon. Next, a woman comes outside of the building where another 2 employees can be seen. She's laughing. Apparently, a new confused patron yelling "hello" into their kiosk every 5 min. is hilarious to them. So hilarious they plan to let it continue unchecked for the next hour or two or until they reach 100 Angry customers. Whichever comes first... Last, a manager gets out of his car (likely 20 feet from the clueless cars running back to the street. This man yells @ me and my kids. Says there are signs "everywhere". I said I saw one sign and it was not explicit and could be easily missed. I told them to look @ the cars, but none of them can see any signage. Even the drive-through menu has no "closed" or "6-11 pm" only language. It could be hand-written (just slap it up there). The man proceeds to tell me "it's not their responsibility" to explain the new hours. He rants and raves and cuts me off by climbing into his car and slamming the door and rolling up the window. None of these employees felt they should help solve an obvious and growing problem. Instead, led by this manager it was clear he felt folks were idiots not comprehending they were closed. They seem to think letting us all waste time was fitting since we couldn't deduce that taco bell was closed. I was disgusted with their apathy and disregard. The manager's temper tantrum was mind-boggling. Worst fast food experience ever.My one-year-old was so hungry he cried for the next 20 minutes. As that wait pushed him past his limit. I will never visit this location again. read more

From a door dashing standpoint this is the worst taco bell on the planet they NEVER open their lobby even when they have plenty of people . The drive theu line gets so bad that it literally can take u a hh to get thru it. They need to SHIT THIS PLACE DOWN read more