I did a To Go order so ambiance is not really counted. It was clean in there though. The service was quick and pleasant. The food, I had to wait about 30 mins to get home and take care of our 2 dog's needs. Surprising that the food was warmer than it usually is when we get it closer to home. Y taco sure was. So I was pleasantly surprised. This time around,I added the dessert, an apple empañada. I shared some with my husband. Both of us enjoyed it, very much! Hope to get that again! read more

I wanted to commend the staff here for their kindness and how much they care. My girlfriend and I are in the middle of an especially stressful and draining part of our lives and the drive through employee said that she hoped we stayed safe and it made my girlfriend and I feel good for the first time in a little while. Plus the food we got was made to perfection. 10/10 Taco Bell read more

This is by far one of the most impressive Taco Bells we have been to. We were waited on very promptly by a pleasant young man. He was extremely courteous and helpful as he took our order. Everything was prepared promptly while we waited just a few minutes. The gentleman who brought our food to the counter was equally pleasant and professional. Kudos to the whole team there!!! read more

I was having issues with my vehicle and had to pull off of 81 late at night heading home from my job. I was very well aware that the dining room was closed but I had to leave my car in the parking lot. I was trying to flag down the employees to let them know I had to leave my vehicle in the parking lot over night. All the employees except one younger man (and yes this includes the manager) scoffed and threw their hands up at me and yelled from the back. I even tried calling to explain the situation and they didn't even answer the phone. I know this isn't about the food itself but definitely don't recommend an establishment that isn't very welcoming! read more

After we ordered, we wait for about 25-30 mins and we still got someone else's burritos. The food that my family a I ordered came out, none of the burritos were marked with what they were so we had to open and check which burrito was for which person. You would think that if there is 4-5 burritos in the bag and most of them are different they would be marked. If you want food quickly I would not recommend going here. read more

It's Taco Bell and I love Taco Bell, but this place was a little weak. Service was a little slow and the place wasn't as clean as it could be. read more

Taco Bell - Tacos Near Me - Martinsburg, West Virginia

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I ordered 12 tacos and they put them in a medium bag stacked on each other. All of them were squished.

Have had their chicken bowls several times now and they seem to get better each time. Leave them as they are, don't change them. When you have something good.... Don't change it! Plus the service is quick and fast. Joe Wojcicky- Falling Waters, W.Va. read more

Let me tell you a little about this "fine dining" experience. Firstly, we get to the drive through and we're put on hold for give or take ten minutes while the line behind us backs up; the cashier finally gets to us and has this unbelievably bad attitude. We order and pull around. The date is 10/22/2017 at 8:20pm so who ever reads this knows who was working; unfathomably rude, seriously. Everything common sense would tell you not to do to a paying customer, pft, literally out the window. We get back home and even though the screen that we saw at the drive through was right we were still rung up wrong and who in the world orders three tacos, which were supposed to be the same three different ways? Our crunchy tacos might as well have been soft tacos, soggy and almost nasty, about the only thing right was our drink. Save yourself the time, and a headache and avoid this "fine establishment." read more

This is the worst Taco Bell in the area. Literally takes 30mins to get trough drive through. They ask you to hold before taking your order, then they ask you to hold again before they finish the order. They do this to every car in the line. I'm assuming to trick their computer system into showing a faster time than they really have. read more

As a habit I don't eat in Martinsburg. This Taco Bell quickly reminded me why. The crunchy tacos we ordered came out soft and cracked on the bottom so everything fell out. The Bean and Cheese burrito had no red sauce on it. We thought we would try the Nacho fries we hear so much about. Well had they been fresh and warm they would probably be pretty decent. The cheese sauce that comes with them is tasty although ours was cold. They had Fruit Punch Gatorade which I drink often and opted for rather than soda. HUGE mistake again! It tasted like cheap cherry cough syrup. It was definitely not fruit punch. I'm not actually sure what it was. But I wouldn't be at all surprised to learn it was cough syrup!! Needless to say this is a prime example of why one should steer clear of eating in Martinsburg, WV. Most of the restaurants tend to lack a lot of things. Such as flavor, consistency, temperature and the pure lack of customer service doesn't help either. read more

Best Taco Bell I have ever been to fast service supremely friendly staff and fresh food what more can you ask for?

When we went to pick a table there was a big spill that was super slippery. We ordered our food and it was fine. Then, we wanted 1 more taco and it took 15 minutes for a plain taco! They tried to make it better by giving us cinnamon twists! SERIOUSLY!!! The food was good, but the service was horrendously TERRIBLE! They need to fix this problem or they just lost a customer or 4! read more

Beware of service. Went to Taco Bell for a quick breakfast well quick was not in our favor while we dined in. It literally took us 30 minutes to get our food and drinks. The lady finally brought us our drinks and I stated that it shouldn't take this long for fast food, the lady stated that they ran out of eggs, she took our check with an attitude and refunded our money. How do u run out of eggs that early in the morning. The service at this place is not good and they are not very professional in costumer service. Prolly won't be going back anytime soon. I was very disappointed with my experience here at this location. Please beware if u want something quick, this isn't the place to go. read more

The drive thru is just sad. It takes them a LONG time just to get something simple out the drive thru. And most of the time it's screwed up anyways. read more

HORRIBLE lost ALOT of customers today. took 30 min to get our order and wouldnt give us a refund. manager would not even talk to me at all! manager yelling today everybody could hear.. this is horrible place to go if you want taco bell go to the other one in martinsburg or go to the one in hagerstown.. would give this 0 stars if i could read more

I'm not sure if they were in a rush or what had happened. My order was incorrect and the wrapping over my food was disheveled. I don't normally go there but I hope they up their service. read more

This is by far one of the worst Taco Bell and I have eaten at several through out MD -VA-NC-and WV. I don't know what they do to their food but it is horrible --watered down taco meat and always burnt quesadillas and never busy but takes forever to get they crap food read more

This is by far the absolute worst Taco Bell I have ever been to. I live probably 10 minutes from this location so I have been here a good bit of times and everytime I've been the service has been terrible. I usually always get extra sour cream (which I know I have to pay extra for) and the last time I got my meal it looked like they barely even put a scoop on my meal so I went back in since I went through the drive thru and asked for more and it was like asking for the world even though I already ordered extra anyhow. This past recent time my boyfriend and his cousin went through the drive thru to order their food and the man taking their order acted so rude and disrespectful they didn't even finish ordering and left. This happens everytime with the employees that work at this location so no wonder why they never have business. I would NOT recommend this Taco Bell to anyone! I've tried to give second chances because I love Taco Bell but I will definitely not be going back there and I will spread the word how horrible my experience has been multiple times! read more