This is my usual go-to Taco Bell that I compare all other Taco Bells to. This Taco Bell is always busy, quick service, good food and usually very clean. I go to the drive thru here about 75% of the time and it's usually pretty quick and I always get my correct order. Using the app is better now that they improved it a while ago and I used it for a free Taco here yesterday. read more

This establishment is SEVERELY UNDERSTAFFED with POOR SERVICE causing orders to often come out not only late, but constantly the orders are wrong and food is sloppy. Been here multiple times and my order never takes less than 30 minutes, during late night rush hours I have watched some of the employees go to the dining hall to "fake" sweep up nothing on the floors. ( I am only saying that because I watch them constantly do this and they genuinely sweep nothing at all whatsoever ). Mind you this is when the back is already understaffed and failing to complete orders. Very DISAPPOINTED please hire more people here and make sure service is better because this is absolutely INAPPROPRIATE. read more

THE BEST TACO BELL in the DMV HANDS DOWN!!!!!!!!! Service always on POINT!! They are always so kind and it always gives a homey feel!!! Thank you guys so much our post Sunday Church trips for years!!! And they always made it the BEST!!!! EVERYTiME!!!! Thank you guys sooooo much!! We get everything veggie here with our favorite spicy potatoes and overall substitute the potatoes in place of anything we want to try!!! Always tastes the best!!!! read more

I only checked in here to report on one thing: the bathrooms. I know, I know, that's not really a fair review, right? I'm just going to gripe and complain about a dirty bathroom and that's no real litmus test for a chain fast food restaurant. Well... it's actually the opposite. We had an urgent request from one or more car passengers for the facilities. This was in sight, so we stopped. And let me say, I cannot recall seeing a cleaner fast food restroom in any place before. I was stunned. So much so that I said I had to leave a positive review for the place! Now, it's not fair to judge a place just by their... um... commodes. But, the cleanliness extended to the main dining area as well. What's more, a team member was actively attending to a drink spill while we were there. You might think it's a minor thing, but it makes a huge difference! Also, they have touch-screen ordering in the dining room, which I think is pretty spiffy. You can't complain about the order taker when YOU are the order taker! LOL Great restrooms, great staff, great technology... the little things add up! read more

Came here one time late at night gave my card to pay the 2 women who took it went in the back didn't come back till 10 minutes later they were weird about the whole thing pretty sure they was taking pictures of my card I locked it either way so I wouldn't know if they tried to use it bad food worse staff read more

I came here on Tuesday when they had their $5 box deal. The one with LeBron James. Honestly, I have no business eating here. My tummy can't take it, but do I listen ? No. Service is good and efficient, I miss their Mexi melt. Why did they take it away? Sigh. I love their churros' sticks. They make a great cereal with oat milk... thank me later. read more

This is an awful Taco Bell. I asked for a black bean Crunchwrap supreme with avocado because I'm a vegetarian and what did they do... give me a meat one without avocado... never coming back here again. I was eating in the car and haven't had meat in years so I didn't notice until I started complaining to my Fiance about how weird the beans tasted. read more

My order couldn't have been more wrong. Wanted chicken got beef. Sheesh. Oh well I gave them another try. Never again. Thanks!!!

Giving it 5 stars so that everyone local yelpies know to avoid shady grove like the plague. If anyone has ever gone to that location, every other Taco Bell would seem like heaven. But honestly, this Taco Bell at Rockville has been exceptionally accurate and consistent with all their orders. I don't think I've ever gotten an order that was wrong, and their food presentation is surprisingly decent. Depending on the day, most of the staff are quite reliable and accountable, which is hard to find nowadays in the fast food industry. read more

Located in Rockville off of the Rockville Pike. Tons of free parking and accepts both cash and credit card. If you are in the mood for some quick taco and fast food Mexican food, this is a place to go. Their cheesy potato side dish packed tons of flavor from the cheese and sour cream. Their burritos are good too. Their ground beef is standard on most of their food items. You may have to pay a little extra for steak / chicken. Their drive thru tends to get busy during rush hour and during the late evenings so be prepared to wait. You can always order food from the Taco Bell app and just come here to pick up your online order at the cashier. If you are in the mood for some fast food tacos, this place does hit the spot. Drive thru can be long during busy late nights. Otherwise, its a good food spot. read more

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It's all self order. Nobody taking orders or helping with the kiosks. Dining room appears have occupancy lighting. It was pretty dim when I walked in but 'came on' when someone was walking back. Wasn't exactly "Welcome to Taco Bell". More like "FU figure it out in the dark." read more

Waited 30 minutes for 2 tacos and fries. Made a bad decision coming here. What a joke. There were 5 customers in the store.

Best chicken crunch wrap, crispy , fresh and well folded. Staff at drive through very kind. DT recommended !!

I made a spur-of-the-moment decision to come over here today for lunch because it had already been a good couple of months since I had any type of Mexican food. I started to check out their kiosk to see what combos they had to offer. In years past, I would have simply ordered single tacos, but I didn't have a drink with me today, and I figured something to wash down the food would be helpful. I found the basic three taco combo with a fountain drink for over $8.00. These weren't the taco Supremes but I guessed that it was an OK deal. While I was waiting for my order to be prepared, I harkened back to the days when their simple tacos we're $.99 cents. The service was not good at all. Here's what happened. They yelled out my name for me to pick-up my order. I went to the counter and the employee simply walked away without even acknowledging if I was the correct person. And the drink cup was not there. I needed to wait up to a minute for a second employee to hand me a drink cup. The tacos we're just OK. read more

Taco Bell - Fast Food Near Me - Rockville, Maryland

Horrible. Disgustingly rude workers who toss your food in the bag like trash, so the cheese falls out of the barely wrapped tacos and spills into all the other items, including desserts. Really skimping on portion sizes to the point of absurdity. Tacos are 90% empty at this location with the barest minimum of meat or chicken and a slight dusting of nasty dried out cheese. Drive to a different location unless you want to be ripped off my rude and careless workers and cheapskate owner and management. Note photo below with cheese falling out of the lazy half wrapped anorexic taco onto the cinnabon delights. read more

Taco Bell - Shows the level of care the rude young boy with dark hair took in literally throwing the half wrapped food in the bag. - Fast Food Near Me - Rockville, Maryland

I've came here for years and now I decide to give a review lol they've always provided great quality work and Jose G. was awesome to my kids and hey 1st time trying the grilled cheese burrito read more

Taco Bell - Grilled Cheese Burrito - Fast Food Near Me - Rockville, Maryland

No wait in the drive-thru line, friendly staff, food order was correct, and everything tasted great (beef taco, blueberry slushies, cheesy gordita crunch, and cheese quesadillas)! Convenient Rockville Pike location! read more

Service is a little slow but overall it's worth it for that delicious crunch wrap. Just make sure to order from the drive thru instead.

Worse Taco Bell ever Was hungry and tried to get quick bite. Went inside and both kiosks were down. There was a full staff making food. Stood at counter for 5 minutes and was completely ignored. Several employees looked at me and my husband and then went back to what they were doing. I shouted twice that the Kiosks were down before we walked out. The time before when went there we paid for guacamole on a burrito and they didn't put it on the burrito. I'm done with this location. read more

I totally think that the CHEDDAR TOASTED CHALUPA is my favorite then anything in taco bell I got the chicken chalupa and it was so delicious. I love the toasted cheese layer I hope that it stay on the menu instead of being limited time only. If you have not tired it I highly recommend this its soooooooo yum read more

Taco Bell - CHEDDAR TOASTED CHICKEN CHALUPA - Fast Food Near Me - Rockville, Maryland

Don't like the fact that you are forced to use you credit or debit card at the drive thu . read more

Basically the worst drive thru Taco Bell ever. They always get our order wrong. So frustrating when yo quero and it's not in the bag.

Seems pretty clean from the outside Been there twice now BOTH times I left the drive thru missing an item. Didnt notice till I got home. The burritos where thin and sad. Crunch wrap was falling apart. Verying disappointing. read more

If you go in past 7pm its takes up to 40 minutes to get your food. The workers don't ask you about your food. And if you order online they legit just don't make it until you flag down a worker. And half of them can't even help you because they don't speak english. And the nerve of them to get your order wrong. This place is a horrendous shit hole. To put it lightly. Shut it down and replace it with like a McDonald's. EDIT: I JUST WAITED 40 MINUTES FOR 3 PLAIN MFING TACOS AND THEY GOT IT WRONG. SHUT IT DOWN NOWWWW read more

First of all, it's Taco Bell, so it's outstanding and perfect in every way. During the coronavirus lockdown situation, this location had a confidence-inspiring strategy for handling the payment and giving food out at the drive thru. The Tacomasters held out the card reader, never touching the card itself, and handed the food out in a plastic bin. It minimized potential for contamination in a smart way. Also, everyone was pleasant and the order was just right. read more

I feel like every time I tell someone I'm going to Taco Bell there's confusion and shame. Unfortunately there aren't a lot of places open at 11:300pm on the Pike during the week. It's slightly disturbing how many resturants are here yet none of them are open late. Thus I decided on Taco Bell, which is honestly a guilty pleasure for me. As I was saying, I arrived around 11pm on a Thursday night looking for some late night food. The drive threw was ridiculously long! From the time I got in line to the minute I got my food it was a half hour. As a vegetarian Taco Bell typically screws up my food and will tell me I've been upgraded with free meat #wowthanks. This time I asked several times about my potatoe burritos and if they had meat. Several times the employee said no, I went with two and waited for pick up. Once I got the burritos I instantly opened one up and took a bite. Within a second I was spitting it out because .... there was meat. I opened the second one and again meat! At this point it was midnight and I wasn't about to drive back. I attempted to call the following day (having kept my receipt) in hopes of either getting the correct ones or a refund. Despite several attempts no one ever answered. I wasted money and was left hungry. I wish employees would pay more attention to the questions being asked And if they aren't sure of something to ask again. I probably won't return to this location. read more

Food came out ripped out of paper, taco was not even in the paper. The chicken quesadilla was bent in half. Food tasted good though!

(4) ~ very good overall b/c they brought back the Mexican Pizza, which you can upgrade with steak, guacamole, onions & jalepenos = (4.25) Very good. Also enjoyed the Cinnabon Delights = (4) very good. Notes: They have Kiosks now that you can use to place your order and customize, afterwards they'll call your name when it's ready. And you don't need to order the Hot / Mild Sauces, as they are already out on the counter. Mild still my fav & most flavorful;) read more

Great Staff, very clean dinning area, awsome experience at this Taco Bell. They had even updated me on the specials and deals they was having when i was there. When you help save money you an extra 2 stars from me. But yea if your hungry dont matter breakfast, Lunch, or Dinner. This is a go to spot read more

I don't have any issues with the food. I don't go that often but I went twice in the last week. You have to ask them if your food is ready if you order on the app. It says your food is still being prepared long after it's done. read more

Staff member David to so funny and patient ;) My more recent visits here have been perfect and the food order is always accurate. They don't rush me off of the drive-thru anymore, either. read more

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I went to the drive up to pick up a mobile order and they were out of large cups and couldn't give me credit for a smaller one, but I went inside and the manager gave me a refund. read more

Usually i enjoy Taco Bell but this location has made me never want to order it again. Every single time I've gotten food here, there's been something wrong with my order (which is a very simple one at that). I usually chalked it up to a mistake until tonight when two entire items were missing, for about the dozenth time. But hey, the food you do get here is good, so at least there's that. read more

Messed up a simple order. Tried to walk in but the doors were locked. Employee waiting by the door said he was off the clock and walked away. Had to get back the drive thru. It took 30+ minutes to just pick up a mobile order cause they couldn't get it right or have decent customer service. read more

Labeled as "good for kids..." but neither bathroom has a changing table. Unless you want diaper changes in the dining area... you need to install something! read more

Oh boy...I understand that there is a pandemic and people are having a hard time finding staff etc. However, my girlfriend and I came in tonight to order and we're extremely frustrated. To be fair my order came out fine but took 25 minutes and hers not so much...they gave her the wrong item, forgot one and shoved the quesadilla into the bag with so little care it was in a ball, also it wasn't cut. Also a third of the quesadilla didn't have anything in it. When we got home the sauce was also wrong. Come on guys, I'm willing to be empathetic but do better. read more

Taco Bell - One third of this Chicken Quesadilla has nothing! No sauce, no meat absolutely nothing. - Fast Food Near Me - Rockville, Maryland

Very clean dining are and quick service. The employees were friendly and he quality of the food was great!

I don't know what happened or something but I ordered a nacho meal to go. When I checked the bag to see if I got sauces, all my nachos were broken. It's like they gave me the end of the bag or the leftovers. Good thing I checked before. read more

I've been coming here since the early 2000's. Back when a Crunchwrap supreme, a hard taco, and a water cup was all $2.73...That's real life people. This place is the bomb.com! Whether you are looking for nostalgia, have the munchies, our simply just want some gourmet tacos...this is the hot spot! Only knock on this place is that they got rid of the cool thing on the counter where you could drop coins and try to land them on mind platforms. Ps I like turtles read more

The service here is absolute shit. They messed up MY order and then when I asked for a refund and the correct order they made me loop back in the line when no one was behind me. Ridiculous read more