I wish I could go lower than one star!! I just waited for 30 minutes for my order and walked out because it still wasn't ready. Meanwhile, there are five employees on shift that I saw standing around a dining room table laughing and joking while three cars are lined up at the menu speaker being ignored. Then they cleared out those three cars and all employees disappeared while I'm standing at the counter. Then four more cars piled up at the ordering station in the drive through and got ignored while the kids did whatever. I finally left without my order and without a refund, asked to speak to the manager who identified himself as Joel and he's just as helpful as all the other employees were. read more

I am not going to lie. Living in the great American SouthWest with abundant fast food Mexican options that are one offs and not part of the corporate giants, I have not been in a Taco Bell in years. That is until unexpectedly today and in the outskirts of Taos, NM. We actually were not hungry or wanting to go here. But after discovering the Taos Visitor Center up the road does not open until 10am and the gas station located right next to the KFC and Taco Bell on this same corner has the unexpected "out of order" sign on their bathroom door, I needed a bathroom or I was going to burst. Insert Taco Bell into my story. Easy restroom and clearly an oasis of sorts at 9am on a random Monday. Now their restroom is not going to get a 5 star review on upkeep, but it is clean and when you have to pee, you have to pee. A big thumbs up Taco Bell and a big thumbs down on my first two stops. Never taking advantage of a fast food establishment restroom without also making a purchase, my husband and I ordered a breakfast burrito and hash browns. We are not even hungry but found these food items hot, freshly made and tasty. Now although I might not walk into a Taco Bell for years to come, me, my bladder and my taste buds were happy that we did. read more

Taco Bell - An unexpected stop on our journey, but easy to find the veggie options on menu. Cool. - Fast Food Near Me - Taos, New Mexico

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Friends and I came to this Taco Bell, one ordered a quesadilla when it was slow and still took 30 mins to make after we had gotten our food.

My food was just alright, felt the affects in my rectum 30 seconds after consuming. Complained that the drink machine wasn't working and manager looked at us and walked away. I'm pretty sure I saw an eldritch being bringing down the vibe so I kinda wasn't feeling it :(. read more

too much going on inside and while we were in the drive through, the lady taking our order finally told us to go ahead and give her our order, we told her we want a number 13 then it was silent and we asked if she heard us, and she immediately cut us off and told us to wait. We were asking what was going on and she went off on us and told us "JUST HOLD ON A SECOND, BE PATIENT" then proceeded to ask us for our order again, we asked for a Diet Coke, she failed to acknowledge and we again asked if she heard us. AND again she got pissed and told us they only had Pepsi products. We didn't think it was worth our time so we were leaving, we went to the window to speak to a manager and 2 different people tried shooing us away and wouldn't let us speak, the manager however finally came to the window and apologized so I'll give him that, everyone else was rude and inconsiderate. read more

This was the worst experience I've ever had with fast food. Inside was closed which is fine, so we mobile ordered. When at the drive through the staff stated they didn't have any of the food we ordered and they were about to close. We were in the drive through an hour prior to close. We stated to give us a refund if the food wasn't possible they then changed their mind and told us to pull forward. They decided to make our food after not being able to refund us. We were there for an hour and fifteen minutes. Don't go here, Taco Bell franchise should be ashamed. read more

The drive thru shut down because of a computer malfunction. We went inside, got yelled at to use the Kiosk when there were only a couple of people being helped at the front counter. Lots of people in line and the people were on the kiosk for a long time so we decided to go elsewhere. read more

We all know what to expect from Taco Bell. That's why I was so surprised to have happy polite staff and get a dinner that was obviously made intentionally not just thrown together like a normal fast food meal. And this was just drive through. Definitely stopping back in anytime I'm on the south side of Taos. read more

I opened my Mexican pizza to find the poorest made pizza I've ever seen the workers were horrible and the Taco Bell in Taos is the worst Taco Bell to exist and there is nothing that will make me come back here this is the worst experience ever and how can someone be so stupid to make something so shity that it literally convinced me that this place sucks, one star. read more

Taos is mostly closed or beyond busy on Tuesday evenings. Taco Bell seemed reasonable to take back to our hotel room. This place actually got our order right, I even had cheese on my most of my tacos. All in all a pretty good last resort when every other place is too full to wait for. read more

Terrible. We didn't get our full order then the kid wanted to argue about it. Seriously, I think these kids are smoking dope on their breaks. Is anyone sober running this store? Would really love to speak with an adult but they're probably stoned too. Haven't eaten the food yet, but I'm not holding my breath. read more

We waited 45 minutes to get our mobile app order. After we received our order, they got it wrong twice. They had 8 employees working, most just standing around. Management is nonexistent or utterly incompetent. Don't ever go to Taco Bell in Taos. read more

I eat at this Taco Bell quite frequently. I've never had a problem in a long while. I'd like some recognition for two workers: Victoria and Marcos. They've been friendly, polite, and efficient. read more

We ordered maybe 8 items, 2 of which were freezes. The freezes came out only 3/4 full and we didn't receive 2 of our items that we had asked for no sour cream on. Those were the 2 most expensive things we ordered. Frustrating. Still hungry. read more

This is the best Taco Bell I've ever had. I'm not being hyperbolic but if you are visiting from out of town you need to try this. I'm from the Midwest - so keep that in mind - but the quality of food here is head and shoulders above the other Taco Bells across the country and is the same price. It's not going to be quite the same as a local mom & pop Mexican restaurant but it's comparable... but for the price, location, and variety of the food this is almost a steal. Seriously I know it sounds ridiculous but if you're here on vacation and already "kind of like" Taco Bell food as a guilty pleasure then you need to try this location at least once - it'll blow your mind read more

Phenomenal. Very best Taco Bell my wife and I have ever visited. I usually wouldn't even give one a review, but their Nacho Fries were seasoned so well, and the guy gave us so many napkins and hot sauce packets it's crazy. The burritos had so much flavor, and the Deluxe Cravings Box was amazing. Highly recommend! read more

Taco Bell advertised the come back of the Mexican pizza but every time I go in to order it. The workers tell me it's not available anymore even if it's in the menu. Taos Taco Bell sucks. I think the workers don't want to make the Mexican pizza. They are lazy people. Close the dam restaurant down if you can't give the customers what they want to eat. No more Taos Taco Bell fir me and I will not recommend for eating to anyone read more

FAIL.......twice!! I have been going to this taco bell for years. Tonight, after a LONG couple of weeks of delivering Christmas cards and gifts (I'm a mail carrier), I decided to drive through on my way home so I didn't have to cook. I ordered a 7-layer burrito, fresco, no sour cream (I am vegan). When I got home I checked my burrito and it had sour cream and cheese. Got back in the car, drove back to Taco Bell and explained my dilemma. They gave me a new burrito and assured me it had no cheese or sour cream. When I got home, I checked again. Yup.....no cheese, no sour cream...no guacamole....no lettuce....ugh. So, I paid for a 7-layer burrito and received a 3-layer burrito with rice, pico, and beans. It SUCKED. I have been a customer for nine years. I won't be going back. read more

If I could give a zero, I would. So...I can overlook the horrible, horrible customer service (the bright spots that pop up there have been promptly squashed like a cockroach trying to introduce efficiency into the apocalypse). I can overlook that, quite often, when you go inside, you have to kick someone else's food out of your way when you sit down. BUT...I ask you, when you go to a Taco Bell do you not expect to have "meat"? If you answered "yes", don't go here. Four times in the last ten days, they've announced that they've run out of meat. W T F read more

Its not that bad, its a taco bell. The service can be pretty fair,and a mass layoff not to long ago afforded them some good people. Its still always been better then Mcdonalds service, which has been abysmal and hostile. I've never had an employee be rude to me, and in fact, have had employees hand me a very good attitude. Don't be a jerk, and they won't be either. I have had some problems with getting food on time. And a'lot of that comes down to owners and management staffing only two employees at a time. A common practice in Taos. A note on getting meat at a taco bell, What? Its a taco bell, Baja blasts, Doritos locos tacos, and cheap quick burritos. That is what this place is for, an american institution serving the stoner and gaming public alike. If want you real Mexican food, Guadalajara grill or the Koyote Klub are the place for you. This is Taos, if your going to Taco Bell to get real food, your doing it wrong. read more

The taco service from Hell.... employees using profane language without regard for customers presence. Ofcourse that's taos. Customer service is almost non existent in a small town. The food is the same as any other "Taco Smells". But the lack of service and the rude people on the drive thru window Earn this place from Hell a 1 Star.... read more

The worst customer service. The workers there are a joke. And the food is just as bad. Would strongly not recommend. Spend your money somewhere else. read more

Your average Taco Bell cheap food and it tasted fine.The service was not horrible but not good.

After a long day we pulled in and were told they were closed, they ran out of food. Ordered Coffee and we received cups that were half full but paid full price. This Taco Bell must be the worst run ever. read more

Omg they forgot my Nacho fry bel grande and my QUESADILLA!!!! The server was such an airhead I'm so ANNOYED!

This new crew is doing a great job - The smothered burrito is amazing - with all the great food in Taos, it is a nice surprise to have this new addition to the menu. Try it - Good Food!! read more

The Only reason they get one star is that there are no lower marks. We are regular customers of Taco Bell just about every where we travel. Though we have experienced small issues in the past, none were reason enough to go out of our way to complain.... until now!! Tonight while on our yearly trip to Taos NM. We had the most horrendous experience I think we have ever had at ANY restaurant. I have no words for the service, cold food,and mixed up order; We went through the drive thru and we sat for 5 minutes listening to a young lady take orders in side (no they were not busy) They refused to speak English and acted like they had no idea what we were ordering. There were no utensils for the 2 orders of pintos and cheese, that were COLD, and I repeated myself 5 times on what drinks we wanted with the 2 chalupa combos, the bread was stale and broke when we tried to eat it. We will continue our yearly visits to the beautiful city; however we will never again stop at this Taco Bell. read more