Joe and his team were nothing short of incredible. I pulled in about 5 minutes before closing…read more(which I felt pretty badly about) and they were happy, friendly, and eager to assist me. In addition to doing a great job replacing my vehicle's oil, they also replaced my corroded battery. While replacing the corroded battery, one of the bolts snapped off, which was no fault of their own. Because the bolt was a special Honda part and was needed to install the new battery (making it so I was unable to leave without it), member of their team had to drive to 3 different auto parts stores to find the specific bolt to get my vehicle up and running again. This put them almost 2 hours post closing time. The whole time they were really kind hearted about it, had an amazing attitude, and were telling me jokes to help the time pass by while we waited for their team member to find the part, purchase it, and bring it back. I was really blown away by the level of customer service - you really hardly ever see it as this extraordinary level. I then returned a few days later to complete an inspection, and that process was also amazing and painless. I recommend this Valvoline to anyone and everyone. These guys should receive a huge award!

Stan and Joe are amazing with their knowledge and make you feel as close to home in your own car…read more As a woman never felt pressured to add things, they make suggestions and explain why they are recommending. When you say "no thank you" they don't continue to pressure!

Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!

I had completely given up on this location after about 25 years of using them. Workmanship was…read moreshoddy causing numerous return visits to make things right. 2 of their best manager had left and the replacements didn't cut it. however, the past is the past. I decided to gave them another try (due to their proximity to my home). This time they did not disappoint. Jesse Cater - the new Manager - was fantastic and I complimented him on how well I heard him dealing with other customers while I was waiting for my vehicle. Josh, the technician who did the work on my vehicle was top notch. He did a wheel alignment for me and I watched the computer screen on the alignment machine while he worked. He was not satisfied to get the alignment specifications close. I watched as he got the specification perfect! Most had not been that precise during my past visits. To sweeten the deal, the Manager honored a discount coupon I had from a competitor - and he did not hesitate to do so. Jesse and Josh made this a great experience.

I've gone to that location for years. they were always reliable. then yesterday went to just get an…read moreinspection. they presented me with a document that showed detailed pictures of these crazy worn out brake pads.. the second I asked them to show me.. it was clear that it was all made up. the guy at the desk told me my rear brake was the issue. then when we went to the truck it was my front brake that was the problem not the rear! the pictures on their little report had pictures of the contact side of my brake pads, but the pads and calipers were still assembled on the wheels. so, what they took the caliper off and took pictures and put it all back together? total BS Brought my truck to a Dealer the next day and not only did they pass me, but they confirmed there were no issues whatsoever with either my front or rear brakes.

There is always a line here for services but it moves at a reasonable pace. I came for an…read moreinspection and oil change. Both were done to my satisfaction and I will be returning. You get a free car wash with your service which was nice! Next door they also have interior cleaning services!

Not sure why all the negative low reviews. I have been going to this place since I moves here 13…read moreyears ago. They always do me right. Never over sell and always ask if you want extra service. They even helped me when I had issues with a headlight problem and never charged me for it. Great car wash next to it included with oil change and everyone here is super professional. My go to oil change and inspection stop.

They have well trained mechanics, store manager is very friendly and professional. Would…read moredefinately go there again.

Great service. Pleasant technicians to deal with. They were knowledgeable and professional.read more

Easy Lube is fantastic Don is beyond polite, professional and courteous. For everyone out there…read morewith a busy soccer schedule, traveling schedule, Easy Lube is your choice to get that last minute oil change done in your driveway, or at your work place. Easy Lube has the best business plan I have ever seen and utilized. Don comes to you and is very accomodating to his clients. Five stars are not enougth to rate this business, Don is an awesome person with old school beliefs on how a job shall be done and completed. Thank you Easy Lube for an awesome experience.

From the owner: The oil change comes to YOU!read more

The original guy was nice and patched a tire so I bought a new tire (on order) from them. They did…read morenot check me out then. I come back to get my car and they have done a ton of other things to it. When talking to the manager that had been gone for a week (toothless guy) he said he wasn't here and clearly I asked for it as it was in the notes. No I wanted just a tire as I use discount tire for my tires but no discount in NY. It was over $500 when it would be $225 at a discount. The manager was like well the guy stole a bunch of money from the store and didn't show up and we can't reach him. Ok that is not my problem as the customer though!!!

It was so great to come to a business this day and age and get a crew that was knowledgeable and…read morepolite. The manager Brandon waited on me personally, and walked me through all steps and were able to secure the repairs by days end. I would send anyone I know here for any automotive repairs they might need. Great experience!

Fastest oil change ever and a very friendly staff. Got my car right in and done quick without…read morehaving to go through all the trouble of making an appointment somewhere. Will definitely go back next time.

Went to Latham Valvoline for an oil change. I thought I knew what I wanted but the expertise from…read moreAnthony showed me what my car would benefit from most. They also changed my air filter which I didn't even knew existed.

Last minute oil change for student departing near by Siena College. Very friendly, fast service…read more Did all the stuff without asking ... windshield washer and filled tires. Good selection of oil and filters. Don't forget to google for your coupon! Don't even have to leave your car! 100% recommend.