Great experience with Big O Tires. They were quick. They kept me updated on the progress of my car…read more Would totally go there again.

Not sure why so many negative comments but my experience was amazing!!…read more Called ahead of time and without appointment took me right in and patched my tire free of charge!!! Apparently since I bought my tires from Big O Tires location in California I receive free no charge service nationwide!!! In and out in less than 30 minutes!!! Highly recommended!!

These guys rock. Dee and Andre are awesome and their management is second to none…read more I highly recommend Jiffy Lube on Stephanie.

First clue shoulda been when I asked them to please fill the brake reservoir and steering fluid,…read moreand I was told that would cost 150.00 for each. $300.00 for both!! I declined, and then the gal comes back in and says, " I'm sorry, he wrong. It ain't not gonna cost nuthin'." I jokingly said, "so if it ain't not going cost nothing, how much will it cost?? She didn't understand her use of a double negative indicating it would cost 'something'. As soon as I left the property it was very clear neither brake nor steering fluid had been touched, so I went to an auto parts store to buy both brake and steering fluids. It was THEN I learned Jiffy Lube had broken my brake fluid cap. How do I KNOW it was them? Because 30 mins earlier I'd had a smog test and the mechanic there told me "your steering sounds low on fluid," so whole in his shop I popped the hood and checked em both. That's what inspired me to visit this Jiffy Lube whose work is now very suspect in my mind. I called the Jiffy Lube location and the manager was out, but I was promised a return call that never came. It cost $15.00 to replace the cap they broke, not to mention the time finding one, and then getting under the truck to be sure the oil plug has been properly reinstalled. I won't be returning, obviously, because what "ain't not gonna cost nuthin'" could have been very spendy had I not checked their work.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

On my 2016 Hyundai Tucson, I had dash lights come on, also my left headlamp went out, On inspection…read moremy cv boots were also torn and dry , I had both front axles replaced also, the professionalism and work was very superb, I will most definately be back with other maintenance

Angies Auto customer service is excellent. They provide a quote after inspecting your car and keep…read moreyou informed throughout the repair process if anything comes up. Tony has been working on my cars and my entire family's cars for quite some time now, and he always does a phenomenal job. He truly treats you like family, which makes all the difference.

Great experience. Called them up cause the wife's car was leaking coolant. They were able to order…read moreparts and back on the road in 3 hrs. The front office and mechanics were all awesome. Definitely bringing my vehicles here in the future.

Awesome service. Was able to schedule and get car AC fixed immediately. Will def take my car…read morethere again.

Unfortunately, our experience with this shop was extremely disappointing…read more We originally brought our car in on June 29 to have the shocks replaced. After picking it up, we immediately noticed a clunking noise that had not been present before the repair. When we brought the vehicle back, we were told an additional part needed to be ordered. From there, communication became a major issue. Days passed without any updates, and our attempts to reach the shop went unanswered. However, after my wife posted a negative review, we received an immediate response and were told to bring the car back in. The new part was installed, but the problem persisted. At that point, we were told a "brand-name" replacement part would need to be ordered instead (why is he not using brand name products?). While we understand that repairs don't always go as planned, we were left without confidence in the reliability of our vehicle and received very little proactive communication throughout the process. By July 8, we still had not heard anything, so I called to check on the status. During that call, the owner informed me that the part had actually arrived the day before and that he was planning to call us to bring it in "within the next few days." After already waiting more than a week, this was frustrating. What bothered us most was the way our concerns were handled. When I explained that we were unhappy with how the situation had been managed, the owner immediately became defensive. At one point, he told me that he "isn't responsible for my emotions." When I expressed concern that we had been left without reliable transportation, he responded that the car was "completely fine to drive." Given the ongoing noise and unresolved repair issue, this was not reassuring. A quick google search proved that the statement was not only incorrect but negligible and could have caused major damage to the car. When I asked whether we could receive a refund and take the vehicle elsewhere, he said that refunds were not available. The conversation became increasingly unproductive and hostile, and he eventually refused to discuss the matter further because my wife had signed the paperwork rather than me, despite the fact that I was present when the vehicle was dropped off. Shortly after the call, he texted my wife and stated that after installing the new part, he no longer wanted to service her vehicle because I had been "rude" to him on the phone. To be clear, I never raised my voice, used profanity, or became disrespectful. I simply expressed that we were unhappy with how the situation had been handled and wanted to explore our options. Our frustration comes from the lack of communication, the delays, and the dismissive and defensive responses we received when trying to resolve the problem. Additionally, we were completely turned off by the fact that the parts he uses is not of good enough quality that would prevent this issue from the first place. It took three total installations to resolve the matter, the first two was with his own parts that failed, the third was with a brand name that worked. In the end, we were left feeling unheard, unsafe, and without confidence in either the repair, the customer service or the shop. Based on our experience, we would not return and cannot recommend this shop. EDIT: I had a feeling that the owner would reply. But as you can see, there's nothing that addresses the way he treated us just that he repaired the car. Yes, he repaired the car after failing to do so the first 2 times he worked on it. He let us drive off twice with an impaired car that was caused by him. Guess all that he cares about is doing the work EVENTUALLY, not doing it right or doing it well the first time. AVOID.

Had an oil change today and the men working there were very informative, professional friendly…read more Mathew and Ricco worked beyond their service and installed some missing screws under my car near a tire. I would definitely recommend coming here when Mathew and Ricco are working! Thank you very much to the both of you! Much Mahalo!!! Noi B.

Really happy with my experience here. I stopped in for a oil change. Everyone was friendly and the…read morecustomer service was great. They explained everything they recommended and answered my questions without making me feel pressured to add on their recommendations. I really appreciated how honest and helpful they were. I'll definitely be coming back!

Had an experience today where I needed tires fast and made a late appointment at this location…read more Although they did not have my tires available, the service technician was very helpful and easy to talk with. I wanted to express appreciation for helping me and not pressuring me to buy; especially when I'm not a car savvy person. I would feel confident coming back for future services.

I have been a loyal customer for about four years, but my experience today (July 7) was very…read moredisappointing. The older gentleman at the front desk was rude, inefficient, and simply not suited for a customer-facing position. He lacked basic courtesy and customer service skills. My appointment was at 1:00 p.m., and I arrived at 12:50 p.m. By 1:25 p.m., my car still hadn't even been taken in, and no one bothered to give us an update while we sat there waiting. We finally took our keys and got the hell out of there. After four years of being a loyal customer, this was enough for me. They lost a loyal customer today.

Called and gave all the information for a new transmission said they would call back and never did…read more Changing this review to a 5 star. They called me back after they found my number was off by a digit. Front desk was great and very informative. Seems like a great place.

Needed some help after trying to diagnose an issue myself on my Jeep JK, Bryan was very helpful and…read morehelped me out diagnosing the issue and creating a game plan to get this Jeep up to par. I definitely will be coming back, very truthful, helpful, and honest work!

I came to try to reheat my food that I brought from home for vacation since I can't eat other…read morethings due to diet restrictions and was going to buy a beverage but the cashier wouldn't let me don't go here they refuse service and are unkind.

Pretty good store with lots of items. Coffee and breakfast area, refreshers, snacks, etc. we…read morestopped to buy sodas and a bag of ice. They were missing some items. Employee was very friendly.

Jameson greeted me and listened to my complaints with my vehicle to make sure he addressed my…read moreconcerns. They had the car all day and called when it was ready. Good communications which is so important compared to the dealers in the area.

I've been taking my car to Rebel for over 8 years now. It's the only place I trust with my car. The…read moreteam is so trustworthy and Jameson always takes good care of me and my vehicle. Highly recommend!