Went in for an oil change and they spotted the control arms going bad. The team was able to get…read morethe car in same day and finish up in just a few hours.

I was handled with excellence care! As i was stressed and overwhelmed they provided great care!…read moreThank you Big O Tires! The manager is the best!

These guys rock. Dee and Andre are awesome and their management is second to none…read more I highly recommend Jiffy Lube on Stephanie.

First clue shoulda been when I asked them to please fill the brake reservoir and steering fluid,…read moreand I was told that would cost 150.00 for each. $300.00 for both!! I declined, and then the gal comes back in and says, " I'm sorry, he wrong. It ain't not gonna cost nuthin'." I jokingly said, "so if it ain't not going cost nothing, how much will it cost?? She didn't understand her use of a double negative indicating it would cost 'something'. As soon as I left the property it was very clear neither brake nor steering fluid had been touched, so I went to an auto parts store to buy both brake and steering fluids. It was THEN I learned Jiffy Lube had broken my brake fluid cap. How do I KNOW it was them? Because 30 mins earlier I'd had a smog test and the mechanic there told me "your steering sounds low on fluid," so whole in his shop I popped the hood and checked em both. That's what inspired me to visit this Jiffy Lube whose work is now very suspect in my mind. I called the Jiffy Lube location and the manager was out, but I was promised a return call that never came. It cost $15.00 to replace the cap they broke, not to mention the time finding one, and then getting under the truck to be sure the oil plug has been properly reinstalled. I won't be returning, obviously, because what "ain't not gonna cost nuthin'" could have been very spendy had I not checked their work.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

PLEASE don't go to this shop as someone who doesnt know anything about cars. At least one of the…read moretechnicians there will lie to you and upcharge you. . My girlfriend came to this shop with a fuel level sensor issue (the little floaty thingy in the gas tank that tells your car how much fuel you have), code p0463, which is a fairly inexpensive fix. They quoted her $650 for a new fuel pump, $50 for a fuel pump seal, and $175 in labor. Came out to $1000-$1100 after taxes and the diagnostic fee. Not only were they trying to give her the most expensive fix possible, they were egregiously ripping her off for a fuel pump (as cheap as $200 third party). . To top things off, all it took to fix it in the driveway was buying a replacement fuel sending unit ($80) and watching a youtube video to replace it. If they were honest and just fixed that, I wouldn't have to be writing this review. . Even if we decided to replace the entire fuel pump, after doing a bunch of research online, the cost of replacing a fuel pump for this model of car should never be the close to $1100 she was quoted. . Now with all the great reviews this place has, I'm sure we just got unlucky with a bad apple of a technician. But please, please be careful as they seemingly tried to take advantage of my girlfriend who doesnt know anything about cars. GET A SECOND OPINION!

Angies Auto customer service is excellent. They provide a quote after inspecting your car and keep…read moreyou informed throughout the repair process if anything comes up. Tony has been working on my cars and my entire family's cars for quite some time now, and he always does a phenomenal job. He truly treats you like family, which makes all the difference.

Great experience. Called them up cause the wife's car was leaking coolant. They were able to order…read moreparts and back on the road in 3 hrs. The front office and mechanics were all awesome. Definitely bringing my vehicles here in the future.

This place always makes me feel good when it comes to to getting my oil changed I highly recommend…read morethis place

What a great experience. I stopped by Take 5 to see if they stock an oil filter for a 2019…read moreGenesis, G80 Sport. And to my surprise, they did. I already had a scheduled appointment to take my vehicle to Walmart the next day for the oil change.

Unfortunately, our experience with this shop was extremely disappointing…read more We originally brought our car in on June 29 to have the shocks replaced. After picking it up, we immediately noticed a clunking noise that had not been present before the repair. When we brought the vehicle back, we were told an additional part needed to be ordered. From there, communication became a major issue. Days passed without any updates, and our attempts to reach the shop went unanswered. However, after my wife posted a negative review, we received an immediate response and were told to bring the car back in. The new part was installed, but the problem persisted. At that point, we were told a "brand-name" replacement part would need to be ordered instead (why is he not using brand name products?). While we understand that repairs don't always go as planned, we were left without confidence in the reliability of our vehicle and received very little proactive communication throughout the process. By July 8, we still had not heard anything, so I called to check on the status. During that call, the owner informed me that the part had actually arrived the day before and that he was planning to call us to bring it in "within the next few days." After already waiting more than a week, this was frustrating. What bothered us most was the way our concerns were handled. When I explained that we were unhappy with how the situation had been managed, the owner immediately became defensive. At one point, he told me that he "isn't responsible for my emotions." When I expressed concern that we had been left without reliable transportation, he responded that the car was "completely fine to drive." Given the ongoing noise and unresolved repair issue, this was not reassuring. A quick google search proved that the statement was not only incorrect but negligible and could have caused major damage to the car. When I asked whether we could receive a refund and take the vehicle elsewhere, he said that refunds were not available. The conversation became increasingly unproductive and hostile, and he eventually refused to discuss the matter further because my wife had signed the paperwork rather than me, despite the fact that I was present when the vehicle was dropped off. Shortly after the call, he texted my wife and stated that after installing the new part, he no longer wanted to service her vehicle because I had been "rude" to him on the phone. To be clear, I never raised my voice, used profanity, or became disrespectful. I simply expressed that we were unhappy with how the situation had been handled and wanted to explore our options. Our frustration comes from the lack of communication, the delays, and the dismissive and defensive responses we received when trying to resolve the problem. Additionally, we were completely turned off by the fact that the parts he uses is not of good enough quality that would prevent this issue from the first place. It took three total installations to resolve the matter, the first two was with his own parts that failed, the third was with a brand name that worked. In the end, we were left feeling unheard, unsafe, and without confidence in either the repair, the customer service or the shop. Based on our experience, we would not return and cannot recommend this shop. EDIT: I had a feeling that the owner would reply. But as you can see, there's nothing that addresses the way he treated us just that he repaired the car. Yes, he repaired the car after failing to do so the first 2 times he worked on it. He let us drive off twice with an impaired car that was caused by him. Guess all that he cares about is doing the work EVENTUALLY, not doing it right or doing it well the first time. AVOID.

Rear shock absorbers were replaced this past Monday. After driving away there was a loud clunking…read morenoise that wasn't there when I brought the car in. I drove my car back to the mechanic and got it looked at- he did something/not sure. I drove away again and still the clunking is there, so I went back again to the mechanic. The mechanic said- they needed to order a part and it would come in Tuesday. It's now Thursday of the following week- I can't drive my car, they won't return my messages on the phone or email. My car now has a problem that wasn't there when I first brought it there. I really just want them to contact me back and fix my car correctly. The mechanic is rude. If you have an issue with faulty parts, don't expect him to do anything about it. Also go to a mechanic that can actually fix a car.

I have gone to Valvoline's all over town and always have a great experience. They go above and…read morebeyond to help and never make me feel pressured. There's a particular location has always been my favorite. I would like to highlight Matthew for going out of his way and Jovanni for her customer service. The person who greeted us was excellent as well, but I didn't get his name.

Went to get an oil change, didn't even check the air filter to recommended changing. This caused…read moremultiple problems with the car and forced me to pay xtra money for repairs. Basic oil change 101 look at the air filter. Do better

I have been a loyal customer for about four years, but my experience today (July 7) was very…read moredisappointing. The older gentleman at the front desk was rude, inefficient, and simply not suited for a customer-facing position. He lacked basic courtesy and customer service skills. My appointment was at 1:00 p.m., and I arrived at 12:50 p.m. By 1:25 p.m., my car still hadn't even been taken in, and no one bothered to give us an update while we sat there waiting. We finally took our keys and got the hell out of there. After four years of being a loyal customer, this was enough for me. They lost a loyal customer today.

Avoid. understaffed. Only one enployee?. No one there to do work. Maybe call ahead for…read moreappointment?. Meineke is better and busy. just a little further down on the left off Horizon.

Called and gave all the information for a new transmission said they would call back and never did…read more Changing this review to a 5 star. They called me back after they found my number was off by a digit. Front desk was great and very informative. Seems like a great place.

Needed some help after trying to diagnose an issue myself on my Jeep JK, Bryan was very helpful and…read morehelped me out diagnosing the issue and creating a game plan to get this Jeep up to par. I definitely will be coming back, very truthful, helpful, and honest work!

Jameson greeted me and listened to my complaints with my vehicle to make sure he addressed my…read moreconcerns. They had the car all day and called when it was ready. Good communications which is so important compared to the dealers in the area.

New manager Daniel lied to me about what was needed for my brakes he told me i needed front and…read moreback brakes and that he had to unplug my brake fluid light because in spite of the technician filling it up with fluid the light kept coming on. Ok so after I picked up the car no lights were on I thought all was good however when I drove to work the light came on and the screeching started again which gave me the indication that the front brakes needed to be fixed vs the back brakes which was according to him back brakes cost more. Now this was not my first time having work done I have had service here before when GENO was manager there and he was awesome, honest and customer service friendly I trusted him in the direction he took me in but this new manager Daniel is the complete opposite of GENO I truly don't see this establishment last with him being in charge lying to customers to make the shop money they always seem to not have customers as when GENO was there they were always busy now I know why I would not recommend this place as a honest shop to fix what needs to be repaired BEWARE of Daniel!