I brought my truck in for an oil change and inspection. Guys were great. There was a lady yelling…read moreat them because she slid on the ice into a curb and jacked up her front end, but it wasn't that hard and they are ripping her off. I commended them on how they handled her. Considering YOU RAN INTO A CURB WITH TWO TIRES! If you busted an control arm, you busted a control arm. The wait was a little long, but it was because they were down to one inspection machine due to a breaker throwing. I am not going to blame that on them. Got a good discount online. I recommend you visit them.

Kwik Car Oil Change in Richardson Tx is Off My List…read more.. Well, I wasn't sure for a while, but I heard this Kwik Car place was noted for repair scams or suggesting repairs that aren't needed. Regardless, it was close to my house, so I primarily started using them for oil changes. I had been using them long enough to feel a little bit comfortable with the quality and honesty, so last week I had my wife bring in her SUV for an inspection/diagnosis of a leak. She had noticed a little bit of blue fluid on the ground so she asked them to inspect and investigate this. What they told her was that the air conditioner was failing. Specifically that the discharge hose was leaking and that the hose needed to be replaced and the system serviced and recharged. Approximately $800 total for parts and labor was the estimate. Being suspicious of this, I talked to the mechanic first, but as I began to ask more specific questions, he started back pedaling. I didn't opt for the repair, brought the car home and got a copy of the quote and inspection. I looked at it myself and there was no sign of any problem with air-conditioning or the discharge hose. The blue fluid ended up being windshield wiper fluid. I brought the car in to another mechanic that my family has been using for over a decade just to let them fully inspect the vehicle and to confirm my findings. They found the same thing I did. There was absolutely no problem with the air-conditioning system... No sign of leaks and functioning as it should. And the mystery blue fluid was Indeed wiper fluid. The failed wiper fluid pump was to blame and other than that, there were no other leaks. So I have to ask myself how can an oil change place that supposedly employees "automotive" mechanics mistake blue windshield wiper fluid for an AC leak? Air conditioner refrigerant is clear and coolant in this car is orange! And where is this mysterious leak in the air conditioner discharge hose anyway? I ask myself these questions and there's really only one answer. They attempted to scam us on an unnecessary repair, and I caught them in the act. And if by a slim chance it wasn't a scam and the employees really are that ignorant, that's almost worse. Not only will I not be going back here again for a repair, but I will no longer go here for oil changes and will not recommend their service to anybody. So, if you don't like throwing your money away, cross Kwik Car at 1851 N Jupiter Rd, Richardson, TX 75081 off your list.

It's no longer as fast as it used to be. The employees are…read morealways nice but always different. Today I had a small wait before they were able to get to me, maybe 5-10 mins but the whole process ran probably ran 40 mins. Also, rarely do they reset my oil change button. If I actually remember to ask, most of them, struggle to get it reset. Which is annoying.

Needed registration and oil change- both services were delivered promptly and ideally…read more I was debating whether to wait until next week to change the oil due to the amount of customers, but I asked a kind gentleman in the shop about it who said that he would handle it along with the inspection. $85 dollars (including a free carwash) and 20 minutes later, I drove home pleased. Take 5 earned my business. Definitely worth the investment.

I was headed to El Pueblito for some lunch (see my 5-star review) and I happened to park in front…read moreof this shop. I remembered I needed to have my emissions test done when one of the owners (their brothers) was on the sidewalk and welcomed me to the shop. I decided to pull the trigger and these guys really couldn't be nicer. Mohamed met me after my lunch to cash me out and we talked about the Argentina/Egypt WC game that had just ended. The service here was 5-star. They drove my car around, inspected, and delivered it back to a parking space right in front with the engine running and A/C on so I had a nice, cool car to welcome me. I won't hesitate to bring my car here for future needs. I noticed on my receipt that all their work is guaranteed for a year or 12k miles which is a great comfort too!

If you enjoy burning gas and wasting your afternoon, this is the shop for you. Called to get an…read moreemissions inspection and was told to just arrive before 5:30 PM. I walked in at 5:15 PM only to be casually informed their system has been down for days. Apparently, giving a customer a heads-up on the phone is too complicated for the staff here. I usually never leave reviews, but people need to know how little this place respects a customer's time.

I've been going to these guys for years, and I can't recommend them enough. The quality of their…read morework is matched only by their integrity. Even if I lived far away from this place I would still come here every time.

I never feel unsure when bringing my car to these guys. They have always been honest and fair and I…read morenever leave with the feeling of wondering if I'm being taken advantage of or overcharged, etc. Excellent service and professionalism every single time.

The guys are nice here. Very attentive. My car gets taken care of quickly. Only complaint is, I…read morebought a set of tires and they didn't offer me the insurance. A few weeks later, one of the tires got a shard of metal in it and needed repairing. When I went to look at the paperwork, it said I denied the coverage. Overall, I recommend going here because they handle their business.

I have a company car that I make sure I take care of like my own. Check engine lights, tire psi,…read morewashing, oil changes, everything. However, even though it's a company car doesn't give me the option to just charge everything and not worry about it. I make sure that I get not only the best deal, but the best VALUE! That's where Pep Boys on Spring Creek and Alma is who I go to 100% . Convenient, great hours, great service. Especially Rashad, this associate knows cars more importantly, knows and understands the customer experience! Breaks down everything, explains different options, NEVER PUSHY. Thank you Rashad for your expertise and skill set. You most certainly make me believe that not all car repair places are bad. Manny, Moe, and Jack are smiling because of you!

Easy in and easy out. 15 minutes on a Saturday morning and very reasonable. Staff was friendlyread more

From oil change to AC work, or brake work, they do excellent work for a fair price. Give them a try.read more

If you seek an intelligence test, a misquote, and a waste of your time, this establishment is the…read moreideal destination. This review pertains to my interaction with Eduardo and Peter. Initially, I visited the shop on Sunday due to a tire issue. I informed Eduardo before my arrival that I had a road hazard and either desired a patch or a replacement. While waiting in the shop, I inquired about purchasing a new set of tires. However, the individual showed little interest and made it clear. I persisted with my inquiry, and he proceeded to generate an invoice. Additionally, he informed me that it was the final day to avail of the $100 discount promotion, but if I did so, he would offer a buy-three-get-one-free deal for Sunday. I calculated the amounts, and to my astonishment, his was different. I reviewed the invoice and noticed that he had installed new TPMS even after being informed of their recent replacement. I requested that he update the invoice to reflect my final price, and the online system indicated that the tires were unavailable. He informed me that a sister location had them and was located 15 minutes away. Due to a tight schedule, I requested an estimated completion time and was informed of a two-hour duration. This was unexpected, considering that the shop had recently opened and was not experiencing any significant traffic. I informed him that the completion time would not align with my previously scheduled commitments. Consequently, I departed from the establishment. I am certain that you would assume my experience concluded there. However, I contacted Peter today due to my availability throughout the day. Peter informed me of the road hazard and betterment that would be applied to my new set. I informed him that none of this information was communicated to me on Sunday. I provided him with the invoice and the final day of the sale. He confirmed the information but assured me that the price with the betterment would still be less than the initial quote on Sunday. He set a specific time for us to meet, and I arrived at the shop. To my surprise, they once again requested my keys, and Peter called me shortly thereafter with a quote of $1,700 and $1,200 with betterment. It is important to note that I have already reconstructed the quote online and will post it below. His quote was the same as the cart without the betterment. I informed him that I would retrieve my keys and departed once again. If you are considering working with the two men I mentioned above, please ensure that you: 1. Review your invoice 2. Add the services to the online cart 3. Update a real review to prevent others from encountering the same issue

We will come here for everything going forward! My son went in to ask for help with his car parked…read morein a nearby parking lot. His hood wouldn't open and the battery was dead. Ashley at the front desk was immediately helpful and promised the mechanic would have a look. Chino, the mechanic , went over by Gecko to the car after he was off the clock!! He was able to get the hood open and help with the battery. They were so kind to help my teenager son with his car and they have customers for life!!

They are honest. That puts them far and above most shops. I have used them several times with…read moreexcellent results. They not only have modern up to date diagnostic tools they have ASE certified mechanics that know what to do, after they diagnose the problem.

Prompt, Great service from these guys. Brandon helped me with some questions I had over the phone…read moreand provided 5-Star service as soon as I arrived, I must mention the great value with a low cost (look for their Groupon). They got right to work changing the oil in my truck and spared me of any of the nonsense that some places tend to attempt to throw in on simple service. I ABSOLUTELY suggest this location and I will surely be returning in the future. Thanks again Brandon, along with the other guys in the shop as well.