I got in and out quick. They even gave me a water. Very friendly, great service. Happy to visit them again In the future.

I went by 5-minute lube on Bay area blvd. Webster Texas after downloading their discount for veterans. When I arrived I asked how much for a oil change, I brought my filter and oil. They refused my veteran discount. His words were unfortunately we dont give discounts if you bring your own oil. It is operated by young stupid punks who doesnt have American business etchics or practices. After research I discovered they ruined engines by putting in the wrong oil viscosity. Perhaps Im lucky on this one. read more

I had an oil change and coolant exchange done about 2 months ago. They ended up putting a different viscosity oil compared to what the manufacturer recommended. This was done without prior consult - they simply poured it in and mentioned "it is the same viscosity as the one that original manufacturer recommended." Well 5w20 isn't 0w30. I'm sorry. Coolant exchange was way worse. They baited by saying coolant is according to oem manufacturer but ended up being universal coolant which was not recommended by car oem. After about a month, engine thermostat got stuck, had to be replaced and new coolant poured in. There is no transparency at this place- they will simply just want to get you in and out without consideration of damage that their service may cause to your car. read more

3 total cars when I got here and it took a little over an hour just to get a state inspection. Sat in the car with my kids while we watched them joke around and eat snacks the entire time. read more

I came in twice today for an oil change and left both times because of how slow and unproductive the service was. The first time, I arrived at 11:00 a.m. and left at 11:45 a.m. without my oil change, even though your business advertises a "10-minute oil change." I told Frankie I would come back after work. I returned at 5:00 p.m. and finally left at 6:23 p.m. without service again. It was 98 degrees outside here in Texas, and I spent over an hour waiting. While I was there, I watched employees spending time discussing another customer's personal business next to my car instead of focusing on the customers who were waiting. I was also told there were only two employees working. If you're short-staffed, your priority should be completing the advertised oil change service efficiently. An oil change shop shouldn't be performing extensive repairs that hold up everyone else. Check the oil, fluids, filter, and tires, then have customers needing major repairs go to an appropriate repair shop. I wasn't the only customer who left because of the wait. This experience was extremely disappointing and unprofessional. I will be reporting this experience to Joshua in person tomorrow. read more

This is the second time I have left this business and my skid plate has come off afterwards. I am a single woman who can not afford to be stuck on the side of the highway as I was after this location serviced me. Not only does my skid plate have damage to it, they also left old filthy oil leaking into it. I had no prior issues nor any prior work done so the skid plate damage was as due to their negligence. I asked for a managers contact information and was given a cellphone number, which for all I know could be just another employee. I feel like I was brushed off and given insincere apologies. Would I have been given the same treatment, as if my skin was lighter and I was a male?? BEWARE OF THIS LOCATION. read more

terrible service. sat in line for an hour! They did one car at a time with 4 employees and 2 lanes!

Quick. Friendly staff. Made suggestions but no pressure to buy. Reminder mileage sticker, for next visit.

I typically don't mind waiting 15-20 minutes, even more when it seems packed, but waited more than an hour to just get an oil change! Plus, an hour of it was just sitting in the bay when there was only one other car being worked on. Drive to any other another store and save yourself the time. read more

waited over an hour in line with 1 car ahead of me and after I pulled up the front of the bay waited over 20 mins before they came to my window read more

I usually go there annually for my inspection today I went there and they basically acted like they couldn't be bothered,so I left. Communication with the customer is key. read more

Josh and Pierson were cool. They were quick, it's a pull up sit in your vehicle while they service your truck spot. The guys were thorough, didn't rush me through any questions or concerns, and overall I was in and out. Paid for high mileage oil change so it worked out to $128.29. Got in about 8:20am and was out by 8:40am. Suggested things I should keep in mind but didn't push me into paying or buying anything extra. I'll be coming back to this location. Thank you guys. read more

Take 5 Oil Change - Pricing - Oil Change Stations Near Me - Webster, Texas

I came to the take 5 across from unique jewels and OH MY GOODNESS we where here for about 1hr and 30 minutes just waiting. We had no choice because we needed the oil change ASAP! And I usually have no problems with the take 5 back home but this one sucks! Actually takes the gold medal for worst service. Their was about 4-5 employees working on one truck. Would not recommend coming to this take 5. I was hoping for a quick service like usual. Everyone was all gather up together at the office while we are out here waiting for an oil change. The lady came out saying they where checking the cameras to see if us or the people next to us came first while their was 6 employees working. read more

Take 5 Oil Change - I came to the take 5 across from unique jewels and OH MY GOODNESS we where here for about 1hr and 30 minutes - Oil Change Stations Near Me - Webster, Texas

Do not come here you gonna pay DOUBLE price with a rediculous tax stupid !!! And they trying to upsale you with services you don't need !!!

Earl the suppose to be manager is horrible needs to be fired was on the phone the whole time could barely talk from smiling from the phone call didnt have the oil I needed and made me go buy my own oil which was totally fine but didn't let me still use my coupon for the inconvience overall I didn't like he was on the phone and so unprofessional read more

My last oil change here was the last. The technicians did not install all screws for my splash guard. This caused my splash guard to warp, drag, and tear on the ground, damaging it. I called to make a complaint and was told I would receive a call back. No response. I no longer recommend this place. Now it's going to cost me an insane amount to replace. read more

I've gone to almost all take 5's and had a nice experience. I was at this location for the first time, and was in the bay for a good 30 minutes or so. I get being busy and understaffed so I was patient (even though it defeats the purpose of the their brand). What caused me to take the time to write this review is the fact that one of the workers took out my cabin filter and showed it to me and said "yea this is pretty bad do you want to change it?" And I said "no, thanks." And he proceeded to place it back in BUT then takes it out and takes out his phone, snaps a picture of it and begins to text...RIGHT IN FRONT OF ME! His other employee steps over and starts laughing and then begins to look at me and laugh. I didn't need the change because my dad could do it for me. I'm not going to pay extra money and service when I could get it somewhere else for free. It was the unprofessionalism and rudeness of this place that I won't be returning to ANY take 5's in the future. Just unnecessary and childish. Being a female is already stressful as it is because most people think we're all stupid when it comes to mechanics but we're not. One of the guys had dark brown hair and a mustache and the other had blonde hair tied back in a stupid man bun (grow up). If you're going to go to take 5 go league city. They're better. read more

Sat in my car for over 45 minutes waiting for an oil change. Still waiting as I wrote this. There were 3 men working on one car. Totally ignoring my car. 5 minute change? Ha!Won't come back. Waste of my time. read more

I came for a routine oil change and was told I was 3rd in line behind a truck that wouldn't start. it took 3 hours for them to even come by the others in line to tell them how long it would be.. THREE HOURS!!!! I took a 30 minute nap in my car dude.. after they finally started doing oil changes again it went fairly smooth and quickly but I wish they could've told us we would be waiting for so long so I could leave and come back. read more

come here all the time to change oil. Guy name Frank... best customer service. great and respectful. has broken hand... still working... DESERVES A RAISE. shoutout to him and all the other workers as well. read more

A really solid group of guys! I arrived a bit before closing expecting them to turn me away since there was already a line but they took me anyway. Simple oil change and a fluid check. Decent price compared to what I've seen elsewhere. Wasn't quite a 10 minute oil change since there was a line but they worked way past closing to make sure everyone got seen! read more

Service sucked the guy ivory or Troy however it is had a bad attitude like the customer ruined his entire shift and they did not provide full service oil change and lied about it. Stated windshield fluid was filled and it was not, coolant fluid was empty and does not answer the phone never ever again do better read more

I was reading the last review the same thing happened to me the guy said 24 days ago ..he waited for an hour the girl move me up and then she disappeared for 15 minutes didn't say nothing I was invisible for 15 minutes finally somebody said I guess the supervisor told somebody serve this guy ..Plus before they used to give cold water no nothing after spending $127 not even check my tires this seems to be like a repeat. All you can say is call and we can talk about it. Do something about it. !! talk is cheap! read more

may say they take 5 but you have to wait over an hour to get services only had 2 people working update after waiting and waiting I finally thought it was my turn nope they took the car that came in after me Very rudely told they are busy and can't I see he is running around left without a oil change read more

Wouldn't recommend this place!! Only reason come to this location is car wash next door. This place should change its name to 30min to 1 hr oil change. read more

Made sure to go in early, and I was in and out in 30 minutes or so. Josh was super friendly. It was nice finally getting an oil change and not being forced into any unnecessary upselling. read more

Horrible service, came for an oil change and left with a radiator not working after they wanted to change the coolant. The manager named Chris continently left during the ordeal and left the workers trying to figure things out. As well as we had to call for a tow for a car that's not driveable but was beforehand. read more

I usually go to the take 5 on Fairmont in Pasadena and they are so nice, fast and greet you with a water and let you know how long it will be but I was closer to this location on Bay Area that day. I gave myself an hour thinking I could get my oil changed in that time as I had to go to work. There was a car finishing up and a truck in front of me when the girl waved me in to pull in the garage behind the truck. I looked at the time and thought I still have 40 minutes before I have to leave to make it to work surely it won't take that long to do one oil change in front of me and mine. By the time i was able to pull up and speak to her she just says mileage and then walks away for several minutes so i just had to tell the other guys who were cleaning up that I had to leave that I was out of time and had to be at work. As I was leaving she walked back up but never said anything to me. I had sat for an hour without ever being spoken to. I would have understood if I would have been given the bare minimum of customer service to actually talk to me and maybe say it may take an hour to get to you so I didn't waste an hour waiting to just have to leave without an oil change. It would have made a huge difference to just communicate. read more

Had my oil changed today wonderful experiences with Alex, Felix, and Cole. They were a busy so it took some time but Alex kept me informed every step of the way. They were all very friendly and professional. I will say these guys need more than one fan to circulate air during this terrible heat index we are dealing with. Thank you again for a Great experience. Stay hydrated! Margaret read more

Extremely slow service both times I have come. If you want to waist your whole day here, this is the place to go. Not coming here again and wouldn't not recommend to others. read more

Wanted to give Take 5 another go. Service was much better this time, I was disappointed the last 2 times I went because they did not have a tech to do my inspection 2 times in a row on seperate days at 2 different times and I had to go somewhere else. This time It was early morning right before the Christmas weekend and I was on my way out of town. I needed a quick oil change and they were very efficient and I was in and out pretty quick. The Tech was very nice and respectful. It is was definitely worth it to be able to drive through and not have to get out of your vehicle. I hope service remains consistent. read more

Noticed today they did not put the plastic cover back that goes over my oil cap. Oil leaked on my driveway. They also left a rag in my radiator. Now I have to go back and hope they still have the cover. The incompetence at this place is astounding. Do yourself a favor and go anywhere else but here. read more

WORST TAKE 5 EVER! I visited Sunday, December 17th at 10:30am! I requested to leave without my oil even being changed! I was in the area so stopped for a quick oil change. Only ONE was in front of me and I waited an hour. After he finished, he stood there still chatting with the customer for another 5 minutes at least. I said ok no big deal trying to give good customer service. I get it! I proceed to move forward...no greeting or anything. He goes to the next bay and helps out the other technician! Like what?!?! Still no greeting or I'll be with you soon or give me a moment! I sat there for additional 10 minutes still with NOTHING! I left at 11:30am! I asked the other tech to put my hood down politely and I left! NEVER AGAIN! Do better W Bay Area! read more

Great experience great service very responsive and helpful good prices for the service you heat would always recommend

The service was great as far as communication goes but whoever did my old change (yesterday- 08/19/22) forgot to close my latch after they finished changing my oil, so when I drove out to leave it hit the "latch" or whatever is called. Someone else had to close it and believe messed up something with my car because now it making noises and it seems to be leaking. I'm hoping that soon I can walk-in and left them know and they would address the issue. read more

These guys are a fucking joke! They havent moved a car put in 17 minutes with 4 on top and 2 in thr pit.

I find the older, bad reviews unreliable. I know you can't please everyone but we have gone multiple times and I've always been greeted with a. Smile and cold water. The last two times I've gone; they checked the oil; said it looked good and didn't need changed. And it was clean and plenty of it. Scam artists wouldn't have let me go without pushing something I needed. Fluid levels appear to be filled as well when we visit. Usually in and out in under 30 minutes and last time; they even had a cookie for my fur baby! We are repeat customers for a reason. Good value and good service. read more

Richard helped me with a oil change, inspection and topping off the fluids for my vehicle. He is very knowledgeable, customer friendly and patient in answering all my questions. I was in and out in 20 mins, this is the perfect place for all my services and no appointment is required! read more

Take 5 Oil Change - Free car wash and excellent service! - Oil Change Stations Near Me - Webster, Texas

If the review isn't 5 star don't listen to it. Sometimes people put their feelings instead of the actual service into these interviews. Anywho, I received great service, they changed my oil and even changed my air filter that I did not even know needed to be changed. They even offered me water. I go here all the time and they always do a great job. read more

worst take 5 I have ever been to! horrible customer service will NEVER return. When I arrived there was only ONE car in-front of me already getting the oil changed in the bay it took more then an hour after I arrive to even start getting my oil change started. Employee's don't know what there talking about half the time either makes me a little nervous since there working on my car. read more