I am SO glad I dragged my butt into Sturtevants in Bellevue today instead of just clicking "buy…read morenow" on some sketchy website! Sophie basically performed a full-binding exorcism on my indecision. I walked in mumbling something like "uhh I ride kinda switch and sometimes hit side hits but also like buttering around," and within five minutes she had narrowed my choices from "all of them" to "these exact three that I won't hate by February." Her product knowledge is scarily good like if bindings had a trivia night, Sophie would win a free lifetime supply and then give half away because she's just that nice. I walked out with premium bindings for less than the "discount" price I was about to pay online (before shipping, tax, and the inevitable regret). 10/10, five stars, two thumbs up, would let Sophie pick my bindings again in a heartbeat. Sturtevants Bellevue, you absolute legends

Great place to get gear worked on…read more Knowledgeable and qualified. Great job getting it done on time. I am looking forward to using it.

Stock on items seems low. And they don't seem to give…read moreaccurate answers about that over the phone

I've been a loyal Big 5 customer for years, in California and now in Washington. At the Redmond…read moreStore. During this visit, I was browsing for cycling shorts and looking around other sections of the store--like I usually do when I shop for outdoor or camping gear. As I walked near the kayaks, an employee named Chad suddenly shouted across the store, "Are you OK?" in a loud, almost accusatory tone. I wasn't sure if he was speaking to me, but when I asked, he said yes. It made me feel like I was being watched suspiciously, even though I was simply browsing. When I went to the register, I mentioned that his tone had startled me. Instead of apologizing, he just nodded and made a "hmm, hmm, hmm" sound while looking away--completely dismissive and unkind. There was no "sorry," no acknowledgment, and when I paid, he didn't even say "thank you" or show the slightest courtesy. Immediately after, I saw him speak to another customer with a big smile and a polite tone. The difference in how he treated us was obvious and upsetting.

As a foodie, I'm slowly but surely eating my way through this shopping center! I can't say my…read morewallet is happy about it, but I've enjoyed a number of meals here over the years, especially as new spots have popped up. The selection is pretty diverse in terms of types of food - burgers, ramen, pasta, sushi, pizza, Thai (vegan) and more... it's all here! For a little treat, grab ice cream at Salt & Straw, a boba tea from Don't Yell at Me, or a coffee and pastry at 203º Fahrenheit Coffee. It's tough to resist any of these. With this being an outdoor shopping center, it's the most lively during the spring and summer. There is a main outdoor seating area near the cinema and tables here fill up pretty quickly during the warmer months with people who opt for takeout from one of the casual eateries. Across the street, smaller sections of seating are accompanied by fireplaces. I've been grateful for the fireplaces and heat lamps during the wintertime! Other than exploring the food options, I enjoy browsing Nordstrom Rack and could spend hours at the Barnes & Noble. Trader Joe's and Whole Foods are also here. Along with these larger stores, there is a variety of small boutique-like shops, providing an opportunity to support the small businesses. As for parking, the main lot in front of Trader Joe's and Nordstrom Rack get pretty crowded, so I'd recommend parking in the garage on the side of Chase bank. Each parking spot in this garage has a light over it that turns red if occupied and green if available, making it really easy to navigate. With spring right around the corner, I'm sure I'll find myself here again shortly!

This is an example of a well done mixed-use area/center. It has retail, restaurants, office space,…read moreand even residential apartments! I initially had some reservations about finding parking since the outer lots were pretty full and busy due to the Trader Joe's and Whole Foods, but as I walked into the middle of the area, I realized that there were also free parking garages that I could have used. Thoughtfully enough, they even had the number of spaces available displayed on the entrances. This place must get super busy to need that feature! I liked how the greenery was well kempt, and how there were navigational signs so you don't get lost. I went to the Paper Source, Due Cucina, and Don't Yell At Me. Super convenient! I guess the only thing I wished it could have was a better way to travel there through public transportation.

Always the best in outdoors. Hands down. Ideal for any type of outdoor activity. Staff was super…read moreexperienced.

I rarely go to outdoor goods stores as I would rather buy online for better pricing and selection…read more I do like how the REI in Bellevue is massive, but most of the items are not priced to sell and I could probably find a better price elsewhere. However, I do like the convenience of shopping in store when I need something right away. I will say the parking lot of the Bellevue store always makes me jittery when going there because the spaces are tight or awkwardly designed. Not to mention the amount of cars circling the parking lot makes me concerned about fender benders, which leads me to avoid it if I can.

I bought some Sorel boots from PNWO. The service was great, the man on the phone was a great help…read moreand was extremely helpful. It's nice to do business with real people, who care and know about the products they sell. I will definitely shop here again.

DO NOT BUY EVER EVER EVER FROM THESE LOATHSOME DESPICABLE DEMONS !!! IF YOU ENJOY BEING TOTALLY…read moreIGNORED, BLATANTLY DISREGARDED, AND LOVE CARRYING AROUND THE FEELING OF BEING OUTRIGHT CHEATED THEN THIS IS THE COMPANY FOR YOU!!! I ordered a Columbia TITANIUM Glacier to Glade II Weatherproof Shell from this operation which goes by the name Pacific Northwest Outfitters on 10/11/12. Specifically I ordered this jacket because it was advertised by Pacific Northwest Outfitters as a "Interchange system jacket", and needed one which was compatible with a liner that I already had. The jacket arrived a week and a half later and low and behold, it was not an interchange jacket. To be fair, it did say interchange on the inside tag, however, it didn't have zippers on the inside which might enable you to combine it with a liner. Pacific Northwest Outfitters states that in order to return an item must contact them before hand in order to receive an RMA (return merchandise authorization) number, and that you would have to do so within 7 days. I called several times and not once did someone actually answer the phone when I called. I left at least 5 voices messages requesting an RMA and leaving my invoice number and contact information. I wrote several emails asking for assistance to no avail. I RECEIVED ABSOLUTELY NO RESPONSE WHAT SO EVER. So here I am scratching my head as to why a company which would claim to be so legitimate, and run a respectable business would fail to be so responsive, and continue to be so intentionally evasive over a simple return transaction? Over an $80 jacket you are willing to put your reputation on the line and risk tarnishing the name of your brand forever? It seems incredulous to me as to why a company would hold itself out as a real business, and yet at the same time act like such nickel and dime swindlers. What really behooved me to write this review, is how Pacific Northwest Outfitters paints the picture of being the epitome of your north western America "we're-so-cool-and-ultra-friendly-and-laid-back-everything-is-a-dream-la-dee-freaking-da" persona. If you call and listen to the greeting message (Not that you'll have a choice, because no one will answer, you'll hear a kindly middle aged guy, who almost sounds as though he is selling fresh ground mountain coffee state: "Remember to go outside and play, we'll keep you covered." This message is in actually a honey dipped thinly veiled veneer for a venomous vicious wannabe-corporation which cares nothing about you, your life and your overall happiness. Pacific Northwest Outfitters, If your general policy is to "make you happy" you have failed in your mission statement. You represented to me that "We at Pacific Northwest Outfitters strive to make your shopping experience with us as pleasant and glitch free as possible. After all, we want you to keep coming back!", and you lied. You are nothing but deceitful cowards and I submit to you America, do not be hoodwinked or bamboozled by these charlatans, these cheap two-bit pirates. For while their goods may look very nice, neatly arranged on a computer screen, in reality they are nothing but bandits and evasive thieves in the night who only care about securing your credit card information. Your petty problems such as interchangeable jackets (not to mention worrying about being able to pay bills because of a jacket you can't return) will all cease to exist, just like any shred of integrity these people purport to have ceases to exist.

Big 5 is the last local sports shop you can count on! Do they have everything? No. Do they have all…read morethe newest and best products? No. Do you have to drive miles and miles to get to the store? No. This place is a gem, as long as you know what to expect. I rely on Big 5 for many things, as I don't have the time to drive all over place. Please give them some love, it's worth it!

Was here recently to get some soccer cleats and equipments for kids. The size for the cleats was a…read morelittle trick when it comes to Junior selections, which varies from brand to brand. The staff who was helping us was super helpful. She searched through the inventory and identified from options that might work out for us. Since the sizing was mot consistent the whole search was bit frustrating for us, I could imagine her situation. But she handled it so well and finally we could get the right fit. Their collection is quite good. Ranges are different when it comes to soccer equipments, but glad that they had all things I wanted. I don't normally find all these in one place, so it's refreshing to see everything under one roof this time. Great service and amazing collection! Value for money too!

Jeff knows how to sharpen skates! He takes great pride in his craft and if you stay there to chat,…read moreyou will learn about all things related to hockey and then some. Besides, that, he greets you with a smile and is very customer service oriented.

Hands down the best place to get your skates sharpened. Whenever I walk into the shop I'm always…read moregreeted by the friendly staff. The employees really go that extra mile to make sure you're getting the best customer service possible.

Stopped by to check out the shoes. They didn't have what I needed at the time, but they do offer a…read morevariety of sports products. There was plenty of parking out front, and the staff was approachable and friendly.

Staff was rude and dismissive. One guy was supposed to be helping me find a few items when someone…read moreelse came up to ask for his help, and he just left me in the dust when he was supposed to be helping me first. The other person, whom I then sought for help, basically gestured vaguely in the area where a few items were supposed to be instead of actually helping me find what I needed. Staff sucks. Don't shop here.