I had a great experience working with Martin from West Coast. He was very professional,…read moreknowledgeable, and helpful throughout the entire process. He took the time to explain the system, answer all my questions, and make sure the installation was done correctly.

Our experience was great! Amanda came to quote the project and was very helpful in explaining the…read moreinstallation process and equipment involved. Scheduling was fast and easy! Martin, our installer, arrived on time and did a wonderful job with the installation. I appreciated how he coordinated water shutoff and testing easily with us and was quick and efficient with his installation. All the plumbing was done cleanly and professionally and he took the time to explain maintenance and operating information for the softener system. Water quality is noticeably improved and we are very happy with the result!

It was very easy in spite of the hot weather. Ryan was polite, considerate he did great instructing…read moreme to wait a couple of hours to drain the tank once or twice. I was happy to have Crystal clear water to do service . Used them before great service for the money.

I'm extremely satisfied with the service Anthony is an…read moreexcellent technician, very friendly and very helpful. I've been with Crystal Clear water for around 10 years and I haven't had any issues

Reached out for a quote and Oscar immediately texted over different configurations and price…read morepoints. Pricing was competitive and straightforward. After a configuration was decided, Oscar set up an appointment, came on time, and installed everything as described. Incredibly efficient and straightforward, no upselling or pressure for different options, and operates exactly as described. Would recommend and use again in the future.

Highest marks for this company! I was so tired of going to…read morefill my 5 gallon water bottles not to mention the hassle of loading heavy bottles back and forth to save money. The technician (Greg) is friendly, knowledgeable, and friendly; plus always on time for the appointment. When the same person performs the service year after year you know the company takes care of their staff and customer.

Clean place Nice owners…read more Descent hours Alkaline and filtered water options Self service outside for late hours

The owners are very friendly and the alkaline water tastes great. Best tasting alkaline water I've…read moretried so far.

I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

Joseph and the team were great, we talked about all options for my household and he provided a…read morequote and recommendations. Joseph was always available for any questions and the install went super easily. Would recommend.

I hired Plumbing Installs to install an iSpring three stage filtration system. Petar arrived…read moreexactly when he said he would and was super efficient. He was also very knowledgeable and patient with my never ending questions. His work is well worth the cost and a great value. I've also recommended him to a neighbor who is looking for a reliable plumber. I'm definitely keeping Petar's contact number (714-455-4986) for any future projects.

I used Plumbing Installs to install my Springwell Water Filter / Conditioner system in June 2025…read more Petar was super helpful and informative over text/phone. He answered all my questions upfront. His pricing was very transparent and reasonable. He showed up on time with his son and they did a pretty quick and clean installation. Very nice people and great service overall! I would definitely work with him again on future projects.

Thank you for your response. Unfortunately, it still fails to address the central issue that led me…read moreto hire IonFaucet in the first place. My complaint was never about whether filters were replaced or whether water flowed through the machine. My complaint was that the water tasted bad, which has been an ongoing issue for years. Nowhere in your response do you explain whether your technician actually verified that the original problem had been resolved. At no point did he ask me to taste the water with him, nor did he independently evaluate whether the water tasted normal after completing the service. Replacing filters is only one part of servicing a filtration system. Confirming that the customer's original complaint has been corrected is equally important. If I bring my car to a mechanic because the brakes are making noise, I don't simply expect new parts to be installed. I expect the mechanic to test-drive the vehicle to confirm the problem has been fixed. The same principle applies here. You also state that I failed to disclose that the system had been disconnected for several months. Even if that were true, it does not change your responsibility to verify that the water quality issue I hired you to resolve had actually been corrected before leaving my home. You mention that I voluntarily tipped your technician. I did. He spent a considerable amount of time at my home, and I appreciated his effort. A gratuity is a reflection of courtesy toward the technician--it is not confirmation that the service successfully resolved my problem. You also state that this is the first complaint. That is simply inaccurate. I have experienced poor-tasting water with this system for years, and this was not the first time I sought assistance regarding this issue. My review reflects a long-standing pattern, not a single isolated incident. Finally, your response spends considerable time discussing pricing, installation charges, and the timing of my review. None of those points address the fundamental issue: the water began tasting bad again almost immediately after spending over $780 on service. The purpose of hiring a professional service company is not merely to replace filters; it is to diagnose the customer's complaint, verify that the system is functioning properly, and ensure the problem has actually been resolved before the technician leaves. That did not happen in my case, which is why I stand by my review. Thank you for your response. However, it does not address the central issue of my complaint. My complaint has never been that the technician was courteous or that the system produced water immediately after the service. My complaint is that I paid over $750 to resolve an ongoing problem--poor-tasting water--and the water continued to taste bad almost immediately after the service was completed. You acknowledge that your technician was unable to verify whether the repair actually resolved the problem because the reverse osmosis tank required time to refill. That is precisely my concern. A repair should be confirmed to have corrected the customer's complaint. If verification could not be performed during the appointment, then a follow-up should have been scheduled to ensure the system was functioning properly. This is especially important because this was not the first time I reported poor water quality. I have experienced issues with this system for approximately three years and have repeatedly sought assistance. Your response makes this appear to be an isolated complaint, when in reality it has been an ongoing issue. Rather than addressing whether the filtration system was actually producing clean, good-tasting water, your response focuses on my decision to leave a review. Consumers have every right to share their experiences, particularly after paying a substantial amount for a repair that did not resolve the original problem. My comparison to an automotive repair remains valid. Regardless of the industry, when a customer pays for a repair, the expectation is that the original complaint has been resolved. If immediate verification is impossible due to the nature of the equipment, then the responsibility falls on the service provider to establish a reasonable process for confirming the repair afterward--not on the customer to discover that the problem still exists. I appreciate your offer of a refund. However, my review accurately reflects my experience: I paid a significant amount of money, the original problem was not resolved, and no verification was performed to confirm that the repair actually fixed the issue. I believe prospective customers deserve to know that. Given that the issue has persisted for years without resolution, I will gladly accept a full refund and request that your equipment be removed from my home as soon as possible.

I am writing to express my extreme disappointment and frustration regarding the continued failure…read moreof my Kangen water filtration system after years of unresolved issues. For approximately three years, I have experienced recurring problems with the taste and quality of the water produced by my Kangen machine. The water has consistently developed an unpleasant taste that has made it difficult, and at times impossible, to drink with confidence. Throughout this period, I have repeatedly sought assistance, hoping each time that the problem would finally be identified and corrected. Most recently, I decided to give the system one final opportunity before permanently walking away from the Kangen brand. I invested over $750 to have the unit professionally serviced, including replacing the filters and performing whatever maintenance your representatives deemed necessary to restore the machine to proper working condition. I made this investment in good faith, trusting that the problem would finally be resolved. Unfortunately, that confidence lasted only a matter of days. Today is Monday, and the water has already begun tasting terrible again. After spending over $750, I find it completely unacceptable that the same issue has returned almost immediately. This is not normal wear and tear. This is not a minor inconvenience. This demonstrates that the underlying problem was either never properly diagnosed or never actually repaired. As a consumer, I have invested thousands of dollars into your products over the years. One of the primary reasons I purchased a Kangen system was because of its reputation for producing clean, enjoyable drinking water. Instead, I have spent years questioning the quality of the water coming from a machine that was marketed as a premium health product. The financial aspect is equally frustrating. Spending over $750 on service and replacement filters is a significant expense. To have the exact same problem return within days leaves me feeling that my money has been wasted. Had I known the repairs would not resolve the issue, I never would have authorized such an expensive service. Beyond the financial cost is the loss of confidence in your product. A water filtration system should provide consistency and reliability. Instead, I have spent years wondering whether the water is actually being filtered properly or whether there is an internal issue that has gone unresolved despite repeated attempts to fix it. At this point, I am requesting that Enagic or Ionfaucet thoroughly review my case and provide a meaningful resolution rather than another temporary repair. I would like a comprehensive explanation of why this issue continues to occur despite professional servicing and newly installed filters. If the machine itself is defective or has reached the point where it cannot function properly, I believe that should be acknowledged. I would also appreciate reimbursement or another equitable remedy considering that I paid over $750 for service that appears to have failed almost immediately. Consumers should not be expected to repeatedly pay substantial repair costs without receiving a lasting solution. I have exercised considerable patience over the past three years. I have given your company multiple opportunities to correct this problem. Unfortunately, my patience has now been exhausted. I respectfully request a prompt response outlining how Enagic intends to resolve this matter permanently. I hope the company stands behind its products and values long-term customer satisfaction, because my experience thus far has been the opposite. I look forward to your timely response.

We are extremely pleased with Rick and more importantly, the water filtration that we bought. He…read morewas quick, responsive and attentive when it mattered and really went out of his way to make us feel heard. After 6 months of having our filtration system, he came over to test our water and we were impressed with the results. Pictures are attached. He's given us peace of mind and greater confidence in our water system. We appreciate and are happy to be working with him.

Impressed! Why didn't we do this sooner!!? Use these guys if you want to upgrade the poor water in…read moreyour home. I can already tell a difference in my skin and hair. I'm also sure our house piping and hardware will be better for having installed the water system. I love knowing we can drink from the faucet and not worry. This company is solid and Jonathan represented them well! Not pushy and was super easy going. I can tell this company doesn't need to sell hard as they stand behind their system and customer service. The install was super easy and we have been happy ever since. Thank you guys so much! Please support this small business as they are solid and their product and team impressive.

I called Radiant and spoke to Pat. I had a Nuvia Pro 5 Stage Reverse Osmosis system that was not…read moreworking properly. Pat is the owner and was very courteous and professional. Even though I was not on the schedule, Pat said a tech was in my area and asked him to swing by. Technician Brandon showed up and went straight to work diagnosing the problem. Brandon had the parts needed for the repair in his van and the price was very fair. Brandon had the fix completed and the system back up and running within 1/2 an hour! Brandon is an absolute credit to this company and a true professional. I have never used Radiant Water before, but I will definitely be calling them again when needed. I very much appreciated the lightening quick response and professionalism. Thank you Pat for the great service!

Call them for your water needs!!…read more We had a RO water system installed at the house yesterday and were very happy with our experience. The team was punctual, honest, professional, and efficient. We had an issue with the wood support and they were upfront enough with us to let us know it needed to be fixed before getting the water filter as it would cause issues for us down the road. We appreciated their honestly and the fact that they weren't just trying to make a sale. We fixed the issue and called them back for the installation. Highly recommend - we called several companies to compare and chose Radiant Water for its unbeatable prices, great product, and professional workers. Thanks, Radiant Water!

I'm a bit of a water snob. I installed an Eco Water system for drinking water when I bought my…read morefirst house in 1996 as the water was delicious... so few minerals and metals. :) We moved to a new house in 2005 and brought the water system with us. In 2013 we replaced it with another Eco Water system. It's still going strong and tastes delicious. I highly recommend their products.

Nick installed my RO system and did a fantastic job. He was incredibly kind, helpful, and…read moreresponsive throughout the process. His service was prompt and professional, making the whole experience smooth and hassle-free. I highly recommend him!