GOT THE ORDER WRONG AND ARGUED WITH ME ABOUT IT!!! TRIED TO MAKE ME TAKE IT AND TAKE MY MONEY!!!! DONT' GO HERE!!! IDIOTS!!!!! now here's the story: After going here I don't know maybe 30 or 40 times at least, and tipping every time except maybe once, I went in the other night and ordered for myself and my roomate - the usual cashier was apparently on break, because one of the cooks took my order. Luckily I asked for the receipt and noticed he'd taken the order wrong and told them - when I did, he looked at me with a blank stare and shrugged and tried handing me my food! I was like, "No dude, you got my order wrong." I only speak a few words in spanish and apparently vice versa for the guy that took my order, because next thing, he goes to one of the other guys in the kitchen, who I explain, they got the order wrong. Well, then HE shrugs at me and says, "We already made it though.", and tries handing it to me too. Now, I coud have taken the food and I'm sure it would've been tasty, but they didn't say, "Oh, sorry, well do you want this or do you want us to make what you wanted?" NOOOOOOOO. About that time the cashier walks in, and I'm thinking, well, this guy's taken my order a toooon of times, he'll fix it. What does he do? HE TOO just like shrugs and says, well they already made it!!! I CAN'T BELIEVE IT!!!! SERIOUSLY??? So next thing, he's like actually more or less ARGUING with me about the fact that THEY GOT THE ORDER WRONG, AND OH WELL, THE FOOD'S ALREADY MADE!!!! NO APOLOGY FOR GETTING IT WRONG, JUST, WELL THEY MADE IT SO HERE- TAKE YOUR FOOD ALREADY!!! UNBELIEVABLE!!! I've NEVER gone ANYWHERE and had the place argue with me about getting the order wrong and try to force me to take the food that I didn't order - AS WELL AS MY MONEY!!! I finally told him to forget it, and give me my money back, that I'd go somewhere else - AND EVEN THEN HE DIDN'T WANT TO!!!! I finally ended up getting really verbal raising my voice so the whole place could hear me, along with the 2 or 3 people that had come in while he was arguing with me - told him "DUDE JUST GIVE ME MY F****NG MONEY SO I CAN GO SOMEWHERE ELSE THAT WILL GET MY ORDER RIGHT AND NOT ARGUE WITH ME ABOUT IT!!!" Man, it's been weeks since it happened and I STILL get all irritated just talking about it! lol ~ anyways, I will NEVER get food from them there again - it's not like there's not other places in town to get a good burrito. And I've worked in the food industry (but it doesn't just go for food - pretty much ALL businesses) - if you get the customer's order wrong, you apologize and FIX IT!! YOU DON'T ARGUE WITH THEM AND TRY TO MAKE THEM TAKE WHAT THEY DON'T WANT AND TAKE THEIR MONEY!!!! EVER!!!!! so there's my rant. food's good but not THAT good to get hassled like that. hope you have better luck - better yet, help me punish them for their idiocy and don't go there - at least the one on 3211 Mission (by the Safeway) read more