I bought my battery here about two years ago, and a couple of months later I returned because it…read morewas running low. They replaced it without any issues, including installation. Today (5/29), I came back to charge it since its already running low, but the employee refused, saying it was too complicated and that I needed to go to a shop instead. I'm very disappointed with the service and won't be coming back. Why offer this service if it's not actually provided? Terrible experience.

They don't sell any Hotwheels or collectible cars here. I'm shocked since the other stores I go to…read moremake BANK off those little cars.

Oscar and his team went above and beyond when we needed batteries for a semi-truck. They…read moreimmediately dropped what they were doing and drove to another location to pick them up for us. Their outstanding service didn't stop there--they also provided us with the tools we needed and even kept the store open a few extra minutes while we finished the installation. It's rare to find this level of dedication and customer care these days. If you're looking for automotive parts and exceptional service, stop by and see Oscar. He's got your automotive needs covered!

I do not suggest using Napa Auto parts they order wrong parts, they dont relate messages and the…read morecompany overall does not offer you any compensation for the horror they put you through for incorrect parts ordered when you wait a week for parts. I will never buy another part or for that matter anything else at that location. The company doesnt seem too eager to make good on offering the customer any added compensation for the horrible experience the customer endures.

They have been good for me, when it comes to getting a hard to get parts. I have needed some older…read moreparts for one of my trucks.

This place is rad- they got everything you'll ever need for old trucks…read more .

Corey S. was quick to professionally install my new xenon lo-beams. refused to take my tip. I think…read morehe earned the little money that I had offered but I honestly think he might have left it on the window sill when I left. this is way above and beyond what I've come to expect from the youth in retail. it's men like these that can give one a hopeful outlook for our wayward country. .

Totally dissatisfied with shocks. Customer service,,oh well. Can't help you. Outta luckread more

Love my Bilstein Shocks/Struts!!! Customer service is AMAZING as well. I have them on my FJ Cruiser…read moreand 4Runner. Man, did they improve the body roll over the stock Toyota shocks on the 4Runner. My FJ came with Toyota/Bilstens on it, but I upgraded them as well.

Amy and Skyler at Firestone were absolutely incredible! I honestly can't remember the last time I…read morehad a service experience go this smoothly. We were on our way to Temecula for my son's soccer game when we realized we had a tire issue. Amy came outside immediately to assist us and made us feel taken care of from the moment we arrived. The entire process was fast, professional, and stress-free. I walked down the street to grab a coffee, and by the time I came back, my tire was already finished! Thanks to Amy and Skyler's efficiency and excellent customer service, my son made it to his soccer game in Temecula right on time. Their kindness, urgency, and professionalism turned what could have been a stressful situation into a great experience. Thank you both for going above and beyond. I highly recommend this Firestone location!

Boy, I really wanted to give this place 5 stars due to the energetic front desk lady. Very upbeat…read moreand friendly. I dropped off my car at 9. Asked for two new tires. Got a quote and said it would be ready by 2 or 3pm.... but if it got done sooner id get a call. 3pm comes, I call and to see if it were ready... same front desk person told me, not yet but should be ready by 5pm. So I mentioned, "ok, I'll be there before you close". I got there at 4:45, hoping for the TWO new tires. But no, still not done. Frond desk looks over her shoulder as if the car was in the garage and says to me "its not done yet, almost". At 4:55, I look outside and realized that my car hadn't moved from.when I left it at 9am. I asked her, I dont think my car moved... she then replied, ohh yeah we haven't started it yet. Knowing they were gonna closing in 5 min. I dont know how they would get to it in 5 min. As i asked for my key, she asked "are you sure, we can get it done in 30 min".... hmmmm, I ended up taking the car home still needing two front tires.

Service here is off the charts fantastic! Nice people, efficient and so reliable. Today it was John…read morein the service department, but everyone here has always been great. Bought our '20 Santa Fe from a different dealer and switched to Pedder for their outstanding integrity and expertise

From the moment we reached out, we had the absolute best experience with Wesley West, Internet…read moreSales Manager, and Vince, our salesperson, at Pedder Poway Hyundai. We shared our honest needs and guidelines, and were met with nothing but honesty, patience, and wholesome guidance. Even with an upside-down trade-in, they were able to work out an amazing deal for us. The entire process was so comfortable and joyful -- something I never thought I'd say about buying a car! We actually drove away with not just one, but two brand-new cars, and even have a safety warranty included. A huge thanks to Wesley West and Vince for making this happen. This was hands-down the best dealership experience we've ever had! We love our new 2025 Ionic 5 And my husband's 2025 Santa Fe SE

First off, Dillon is the man!…read more Now that that's out of the way, I'd like to share my experience. I had been noticing my truck starting just a little bit differently than usual over the past couple of days and my first thought was the battery was starting to go. Truck is a 2022 and has about 80,000 miles so I knew it was getting to be that time. Not having a ton of time before the weekend I stopped by O'Reilly and parked right up front. Dillon and the other guy were both assisting customers so when he was free I asked if he could test my battery to confirm my suspicion. Dillon asked if I minded waiting until the other guy wrapped up assisting someone outside so I hung around for a few minutes. Once the other employee came back in, Dillon grabbed his tester and came with me to my truck to test it. Sure enough, he said it failed the test and we went back inside so he could check which battery I needed. He looked the battery up quickly and made his suggestion for the recommended one that comes with a 4-year warranty. I paid for the battery and asked if he minded me swapping it out right there. He lent me a socket wrench, a 10mm and a 13mm and within about ten minutes I was carrying my old battery back in. It was a great experience and it was cool being able to talk cars a bit with Dillon while he was helping me out. It's always great having positive experiences in stores like this and is what keeps me frequenting the same stores over and over again. O'Reilly is a fantastic store for auto parts and assistance but guys like Dillon make it an even better experience.

I stopped by this location to get a set of windshield wipers and as in previous visits, they are…read morealways so helpful. Special shout out to Traven who even came out to install the wipers for me, which I really appreciated. All the staff here is so helpful and this location will always be my go to for all my auto parts needs.